Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 47
  • 4 star 13
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 61 Reviews
Allesandro Misseri   –  
Italy IT
Visited: August 2018 Reviewed: Aug 24, 2018

Email Allesandro Misseri  |  35-50 years of age  |  Experience level: first safari

Always available for any need. Kenya Safari at Masai Mara and lakes Nakuru and Naivasha.
5/5

I was really impressed of the care received during all Week safari tour in Kenya. Felix the manager of the Tour Operator, was in contact with us, a group of 4, during the entire tour by asking if we needed anything and updating us about the schedule. We have been in Masai Mara for 3 nights Where we stayed at Mara Engai Lodge and Entim camp Lodge. Both breathtaking locations where we have had a memorable stay. After we headed to the lakes Nakuru and Naivasha where we have not been disappointed either from the Safari and from accomodation choice. The Cliff at Nakuru is just amazing with luxury tents overlooking the lake. The driver was really professional and was able to let us find all big five. The tour operator has an agreement with Qatar Airways staff for special rates and special care. For the 4 of us was considered one of best trip ever. Thank you Felix and all staff of Marhaba Holidays and my sincere compliments to your organization. Im sure I Will come back and inspire others to contact you for the best Safari Holiday. Ciao
Alessandro Misseri

Laura   –  
Germany DE
Visited: December 2019 Reviewed: Jan 4, 2020

Email Laura  |  20-35 years of age  |  Experience level: first safari

Great trip, well organised
5/5

Great day trip to Amboseli National Park. The trip was well organized before and all necessary information were sent before. The tour guide already waited for me in the hotel lobby and the safari itself was just incredible! I can highly recommend it!

Heather Clarke-Scott   –  
United Arab Emirates AE
Visited: January 2019 Reviewed: Feb 12, 2019

Email Heather Clarke-Scott  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly service with prompt replies for all inquiries.
5/5

Our agent for Marhaba Holidays was Felix, whom I contacted by email regarding options for safari booking in Kenya. He was very patient and prompt to reply to all of my messages, usually within a couple of minutes. Rates quoted were better than those found on online booking sites. The two tented camps we booked were outstanding in terms of service and value for money. Our driver/guide was with us for the duration of the trip for all transfers and game drives. He was experienced, knowledgeable and helpful throughout.

A couple of suggestions for anyone booking any safaris: don’t make assumptions regarding amenities based on those you have experienced in other countries. If you require an air-conditioned vehicle or room, specify. If you require 24 hours of power supply, (many of the luxury tented camps run on generators which operate only for conventional hours, eg after dark until 11:00 pm), coffee and WiFi in your room, specify. None of these things were obstacles for us, but may be for some people.

One of suggestion to facilitate booking with Marhaba Holidays would be to add credit card payments as an option since wire transfers can be quite expensive.

Overall, a great experience and would highly recommend Marhaba Holidays.

Elizabeth Okoba   –  
Kenya KE
Visited: May 2018 Reviewed: Jun 6, 2018

Email Elizabeth Okoba

The incredible planned, organized and well managed safari by Marhaba Holidays.
5/5

I would like to appreciate Marhaba Holidays for going out of their way in making sure that they keep in touch with us almost every hour of our stay in Maasai Mara.
It is obvious they took into consideration everything we told them during the planning stages and applied it to the safari framework, thus enabling us to have a safari experience of a lifetime.
To me it will be quite some time before I stop talking about it. The adventure that I found around every corner of Maasai Mara was beyond my expectations this is to mean it was incredible.
I credit them for organising a perfect accommodation and safari properties for us, from surprise breakfast in the bush,picnic lunch,sundowner and walking safari in the Maasai villages, not forgetting their safari guide at the reserve for taking pleasure in showing us every animal they could manage from the pride of lions to herds of zebra not forgetting the big five at large numbers.
The experience was amazing.

Ibrahim   –  
United Arab Emirates AE
Visited: May 2018 Reviewed: Jun 6, 2018

Email Ibrahim  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent Service
5/5

All services met our expectations, they are well trusted and always ahead of time.

Misty   –  
United States US
Visited: June 2023 Reviewed: Aug 6, 2023

Email Misty  |  35-50 years of age  |  Experience level: 2-5 safaris

Reliable, trustworthy, and accommodating
5/5

Felix and Johnson provided transportation for us during a business trip. They had a lot of moving parts and moving people to deal with and were accommodating, as flexible as they could be, respectful, and kind. I felt safe in their hands, and they provided drinks and candy while we were on the road. They communicated with us promptly via WhatsApp anytime we had a question or needed them. Felix was great about making sure we were not taken advantage of by those looking to exploit tourists. Since I did not arrange this transportation, I did not realize they provided safaris, too; otherwise, I would've also used them for my safari instead of the company I used. Their vehicles were clean, new, and comfortable.

Moussa kone   –  
France FR
Visited: May 2023 Reviewed: May 18, 2023

Email Moussa kone  |  20-35 years of age  |  Experience level: first safari

Perfect a very good thing!!! I really liked it
5/5

Very good value for money, a very good knowledge of the country. At our service from the beginning to the end.

I don't have much to complain about. Just for the hotel for the safari the meal was not famous.

Michael Andersson   –  
Sweden SE
Visited: December 2020 Reviewed: Apr 4, 2022

Email Michael Andersson  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Michael Andersson and not that of SafariBookings.
Refund not payed according to homepage! No Money returned
1/5

I booked a travel for 8 people before the pandemic, according to the homepage the refund could be payed back without any problems, so I payed full amount of the trip.
Even if I have been in contact with the travel agency (marhabaholidays) and discussed a payback plan since I belive in trusting people, no money have been returned despite it is over 2 years of waiting.
Do not book with this travel agency!

Sara   –  
Belgium BE
Visited: December 2020 Reviewed: Dec 19, 2021

Email Sara  |  20-35 years of age  |  Experience level: first safari

The guide Raymond was the best !!!!
5/5

The service was perfect ! Thank you Felix for the reservation and thank you Raymond for the safari. Raymond is so kind and patient ! I’ll recommend him to all my friends .
And thank you for the special attention for my birthday at Amanya Camp.

Alan   –  
France FR
Visited: November 2021 Reviewed: Nov 20, 2021

Email Alan  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

Amazing day, Hell’s gate was amazing with incredible landscapes and animals. Then the cruise on Lake Naivasha was the best way to end the day.
I’ll be back for sure!! Thanks Felix, you’re the best !!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 47
  • 4 star 13
  • 3 star 0
  • 2 star 0
  • 1 star 1
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  • All corporate and/or tour info is provided by Marhaba Holidays, not SafariBookings
  • The tours offered by Marhaba Holidays are subject to their terms & conditions