Some of our Tour Guides
TrueVine Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2017)
- Member Of:
- Uganda Tourism Board
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $600 per person per day (USD, excl. int'l flights)
Reviews
AE
Email Ram | 35-50 years of age | Experience level: over 5 safaris
Exceptional planning and execution - made our Uganda / Rwanda safari a dream holiday
We had an amazing experience with TrueVine - a team with the right blend of Experience, Energy and Enthusiasm. It started with the trip planning - very diligent and meticulous, and responsive communication. Despite the short notice, all permits were in place ... excellent choice of lodging, in line with our taste. Almost every detail was taken care of - ensuring that lodges provided us a good veg spread, ensuring the distance from the lodge to the trek start point is minimal. They even went the extra mile - sorting out some last minute visa challenges we had with Uganda immigration, taking extra care when one of us fell ill briefly - they tweaked the itinerary to ensure we didn't miss anything.
A special mention for our driver-guide, Patrick. A terrific combination of expert knowledge, safe driving, people networks and friendly disposition. During our drives between National Parks , he would talk about the respective kingdoms, their natural resources , language, people etc. while in the national park, all about the plants / trees / animals / birds and the whole ecosystem. And the local food and experiences that he went out of the way to organize.
Thank you Douglas, Patrick and the TrueVine for creating this dream holiday for us.
We'll be counting on them for our trip to Congo.
ES
Email Adele | 35-50 years of age | Experience level: 2-5 safaris
Unforgettable experience with a reliable company
We did a 10 days private tour across Uganda with TrueVine and we loved it! Our guide Bernard is one of the most honest and trustworthy people I ever met. He is the guide you want for your trip in East Africa: very knowledgeable about the history, the nature and the culture of Uganda, an expert driver and he always did the extra mile to look for the animals. The car we had was strong and we never had problem with it despite most roads in Uganda are not paved. The itinerary was full of places to see and activities and it is completely customizeable according to your preferences. We chose the mid-range accomodations option and we really liked all the hotels we went, all clean closed to the parks and the food was always good. Highlights of the trip were definitely gorillas and chimps. We totally recommend this company for your trip in the pearl of Africa! They organize trips in all east africa and you will be able to include also few countries in your itinerary.
CA
Email Loice | 35-50 years of age | Experience level: first safari
Above and beyond service!
I hired the company’s 14 seater for 3 weeks.. I can say that Banada and team were so amazing right from our booking throughout the time we spent with them. They are so courteous, paid attention to detail, and so flexible to accommodate the several needs and changes we had during the tour. They had small cars to accommodate short 1 person rides and the bigger cars that were comfortable for my entire family.
ES
Email Zulema | 35-50 years of age | Experience level: first safari
Bernard is a careful driver, excellent guide and a nice person. Highly recommended.
It was good value, very reliable guide with a very good knowledge of the country and the English language.
IT
Email Lucia | 35-50 years of age | Experience level: 2-5 safaris
The best safari company
We had one of the most incredible experiences of our life!! Uganda is incredibly beautiful and Truevine gave us the flexibility of designing the itinerary together (big plus vs fixed itinerary companies), whilst keeping it extremely flexible, so that we could stop in case there was a new activity/place we were interested in.
They are extremely professional, Communication was extremely clear from the beginning, and their guides are super skilled. We traveled with Bernard, who’s the best and we can’t thank him enough - not one single question about the country and wildlife he didn’t have an answer too.
The gorilla trek was our highlight and indescribable.
If you are planning to visit central Africa, you should definitely book with them!!! :)
PL
Email Katarzyna R | 20-35 years of age | Experience level: 2-5 safaris
Perfect in every detail
Bernard is the right person in the right place. He was very polite and what is more important he was perfect organized and prepared for everything.
Our trip was good scheduled and we were totally taken care since we have met at airport. Even when we wanted change a plan, Bernard was flexible and try to find for us the best solution. Athosphere was very nice, we really enjoyed company of Bernard and Sophie.
We decided to go with TrueVine Safari, because that was the best offer and we don’t regret - we get great price and everything was exellent prepared.
We truly recommend TrueVine Safaris. They will organized everything for you so you can without any stress enjoy your trip.
Thanks for our memories!
EE
Email Joe and Liisu, Wild Viking Travels | 20-35 years of age | Experience level: 2-5 safaris
Amazing experience!
The gorilla tour with TrueVine was better than we could have imagined. The experiences were fun, accommodations luxurious and communicating with Bernard effortless.
We were also extremely lucky to have Sophia (a guide currently in training) with us. She was easy to talk to and also introduced us to authentic Ugandan culture. Her being there was a perfect example how Bernard only chooses the best peole to lead the tours.
Thank you again for an amazing experience and hope to see you again one day!
Email Ruaridh | 20-35 years of age | Experience level: first safari
One of the best tours I've ever been on
It really surprises me how few reviews there are of TrueVine. I was sceptical at first because of this however after reaching out, Bernard had numerous video calls to discuss the ins and outs of the tour planning which was really helpful.
During the planning Bernard was so helpful. He costed multiple different itineraries and walked me through the pros and cons of each. If, like me, you think the tours in East Africa were rather expensive, its pretty much entirely the national park permits and fees (that go to wildlife conservation) so ask for a breakdown of you're unsure.
The trip itself was spectacular. We booked for ~5 nights and thought Bernard was so excellent that doubled out trip duration at the end of it. This now obviously meant that Bernard organised the rest of the trip on effectively zero notice and still delivered a tour that exceeded expectations.
Bernard truly went above and beyond like no other guide I've ever had. We rented some equipment in Kigali and Bernard even helped us liaise with the shop by calling them on our behalf to organise pick up and drop off. He is genuinely such a caring and attentive guide, not to mention we were crying with laughter at how great his stories were during the long driving days.
I don't usually book tours and prefer to travel at my own pace. In this instance I cannot imagine not having Bernard and his decades of experience in the region.
10/10
IT
Email Paola | 20-35 years of age | Experience level: 2-5 safaris
Reliable, thoughtful, very professional tour operator - amazing experience!
We did an 11-day tour in Rwanda (with gorilla tracking in Uganda) with Bernard Mugisha and True Vine Safaris. Bernard was the best guide: pleasant, reliable, knowledgeable, ready to accommodate plans whenever possible according to our needs. Communication through WhatsApp was very easy and clear from the beginning; we asked him many times to change the itinerary as we could not decide what to focus on, and he was very quick in answering with suggestions of what best met our wishes. He showed high reliability and also provided good companionship during our trip, being present and discrete at the same time. The experiences we had in Rwanda were among the best of our lives. I 100% recommend booking with them!
Wonderful tailor made safari across Rwanda and Uganda
We booked our trip with TrueVine as it was suggested by a friend who did a trip with them.
Everything met or exceeded our expectations.
Very good communication when organizing the trip - Mugisha was available to accommodate all the requests to make the trip tailor made to our requests. Super reliable and very passionate about his job.
Mugisha is also a great guide, very knowledgeable about the culture and the animals.
Value for money is great.
The tour was organized in all the details and we also had the flexibility to add activities on the same day to our requests.