Zambezi Expedition Travel and Tours

Very disappointed and dissatisfied after reading so many positive reviews - not my experience at all

I was so disappointed and dissatisfied with my recent safari with Zambezi Expedition. I had previously been on three other safaris with different companies and hence had a good idea of what to expect since those previous three were all brilliant and extremely enjoyable. Unfortunately, however this was not my experience with Zambezi Expedition, and I felt very let down. The safari I went on was advertised as 3 Days / 2 Nights Victoria Falls and Hwange Camping Tour with all meals provided. The 1st day was essentially spent with them collecting me from Victoria Falls at 10am and being driven to a Lodge for Lunch arriving at approx 1.30pm. Despite the fact that the advertisement claimed, "all meals provided", after Lunch I was told that I was expected to pay for my own Meal which was contrary to the advertisement. The remainder of the 1st day was then spent travelling to a sanctuary nearby where I saw 2 wild dogs, then onto the Lodge where I slept for 2 nights. So there was no Game driving or safari type activity on the 1st day.
On the 2nd day, at approx 7am after Breakfast, I was taken in the vehicle to the entrance of the park to pick up another couple, then we went for a short drive around in the park but then had to return again to the entrance to collect another couple and then finally embarked on the Game drive. I felt that the morning had been wasted with going to and fro collecting people. The 2nd day concluded with Dinner at the lodge.
On the 3rd day, after breakfast, I expected like with the other 3 safaris I had previously been on, that I would be taken again for a final Game drive however that did not happen. I literally waited at the Lodge until approx 9.30am and was simply picked up and driven back to the starting point at Victoria Falls. I would hardly consider this a "3 day safari" when essentially the only time actually spent on a Game drive per se was Day 2. There was too much idle time siting around the Lodge which could have been better utilized for animal viewing, like I had done on the previous 3 safaris. There was inadequate activity provided for the cost so I felt that this was very poor value for money.
None of this Review should come as a surprise to the Owner since he did approach me afterwards at Victoria Falls because my dismay had been communicated back to him and I re-iterated exactly what I have written here.
On a positive note, the food which was provided was excellent, as well as the staff and the accommodation. The Driver was an excellent safe driver but the whole trip was let down by the complete lack of activity. I would not recommend this particular safari tour unless they make considerable changes to their Itinerary.