Sort By: Date Most Helpful Rating 11-20 of 64 Reviews
Phil   –  
Czech Republic CZ
Visited: February 2019 Reviewed: Mar 19, 2019

Email Phil  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing from start to finish, Superb experience Gorilla tracking

I must give a big thank you to Karin and Racheal for organizing the details of our trip. Everything went smoothly indeed. We were seven traveling to Uganda, pick up from the airport was fast. Next day we drove all the way to Bwindi, long drive but interesting, our driver Sam always let us take pictures, explained the most interesting stuff. The lunch stopover was great, accommodation near Bwindi was superb, the gorilla tracking couldn’t have gone better, took us one hour to see them so we were so so lucky. :-) Spent an hour with the gorillas, went back to the lodge. Long drive back the next day but also super interesting. What was also superb was that since our flight was leaving at 4 a.m. they let us freshen up and have dinner, then they drove us to the airport in the wee morning hours at no extra cost. Amazing indeed, how they took care of us there. Highly recommend this company, the seven of us who went to Uganda were glad that we did.

Alexander, Daphne and Sophie   –  
Netherlands NL
Visited: January 2019 Reviewed: Feb 28, 2019

Email Alexander, Daphne and Sophie  |  35-50 years of age  |  Experience level: first safari

Amazing, beautiful wildlife of Uganda with Gorilla Tours

Dear Racheal,

I would like to take the opportunity to thank you for organizing our lovely safari trip and visit to Uganda.

We learned a bit more about the community, culture, similarities, differences and of course the amazing, beautiful wildlife. The wildlife is incredible and we enjoyed to see rhinos, hippos, crocodiles, elephants, lions, giraffes, birds of all sizes, chimpanzees, and other beautiful creatures.

Many thanks to our driver and guide Musa! We enjoyed his company and he was very welcoming and knowledgeable. This will be a journey we will treasure. We loved our stay in Fort Murchison Lodge in Murchison falls park that was a good choice to spend the night. Also thank you for being flexible as we –quite last minute- decided to take another route to the eastern part of Uganda where we had to visit the coffee plantations for business purposes.

Thank you again and wishing you all the best,
Alexander, Daphne and Sophie

Justine   –  
United States US
Visited: August 2018 Reviewed: Oct 4, 2018

Email Justine  |  35-50 years of age  |  Experience level: 2-5 safaris

Wonderful experience!

Loved the hotel (Gorilla Valley Lodge) and the hike, food and experience was fantastic! Great communication and everyone at Gorilla tours was incredibly helpful.

Hanne & Lars Johansen   –  
Denmark DK
Visited: August 2018 Reviewed: Sep 20, 2018

Email Hanne & Lars Johansen  |  50-65 years of age  |  Experience level: 2-5 safaris

really great experience

We have had the pleasure of traveling with Gorilla Tours from August 3,
>2018 to August 20, 2018.
>It was a really great experience, not least because of the amazing guide
>Francis which we had on the whole trip.
>He is the perfect guide. Accommodating, kind and very competent.
>He knows a lot about his country and can tell a lot about both nature and
>We felt safe in his company and he took very good care of us. Always
>ready for the agreed time with a smile.
>Gorilla Tours can not have a better representative of the company than
>We would definitely recommend both Francis and Gorilla Tours to others.

Jo   –  
United States US
Visited: September 2018 Reviewed: Sep 4, 2018

Email Jo  |  35-50 years of age

I had a great experience with Gorilla tours and would highly recommend them.

I had a great experience with Gorilla tours. The Gorilla Valley Lodge was great, Ronald was awesome and even the driving was not too bad and afforded an opportunity to see some of Uganda on such a short visit. Punctual and professional service, an appropriately robust vehicle, accommodating and friendly driver, plenty of water and even a stop at a village market.

Thierry   –  
United States US
Visited: July 2018 Reviewed: Jul 26, 2018

Email Thierry  |  50-65 years of age  |  Experience level: 2-5 safaris

This was a very unique,efficient,fulfilling experience that was realistically once in a lifetime.

communication was excellent as e-mails were always returned promptly and questions answered. service was very friendly and understanding of concerns. expectations were met as this can be hard when you have never traveled to that particular location. The driver, the trackers, hotel and guides were spot on.

Dave   –  
United States US
Visited: June 2018 Reviewed: Jul 19, 2018

Email Dave  |  20-35 years of age  |  Experience level: 2-5 safaris

My seven-day tour was incredible.

My first interactions with Gorilla Tours were very easy. They communicated clearly and gave me a full itinerary of my trip. My guide Charles picked me up from my hotel and was great for the full duration of the trip. He really made the entire experience great. I went on a seven-day drip and saw four national parks, including Bwindi. Seeing the gorillas was the highlight of my trip, but the rest of the experiences were great as well.

Rebekka   –  
Germany DE
Visited: August 2017 Reviewed: Jul 5, 2018

Email Rebekka  |  20-35 years of age  |  Experience level: first safari

An unforgettable week in Uganda!!

I had a wonderful time in Uganda. Everything was perfectly organized. Picking up from the airport, the lodges, our great guide Ronald and all the amazing tours, everything was perfect. It was my first trip to Africa and I was a little bit nervous, but there was no reason to be. Everything went smooth and there was no single situation where I felt unsafe or uncomfortable. All the guides were helpful, kind and responsible and explained so many things about culture, nature and society in Uganda. Seeing all the amazing animals especially the gorillas was an unforgettable eyperience.
I can fully recommend Gorilla Tours!!!!

E and C   –  
Canada CA
Visited: December 2017 Reviewed: Mar 26, 2018

Email E and C  |  50-65 years of age  |  Experience level: 2-5 safaris

A Memorable Experience

We booked a private 2 week luxurious Gorilla Tour. With our prior extensive travel experiences, we would classify our tour with Gorilla Tours in Uganda, as less than luxurious.
Our communication with Virgo and the organized itinerary was great.
The accommodations were clean and the Nature Lodges were wonderful. The ambiance created with evening campfires and the ability to hear the sounds of the local wildlife close by, we enjoyed immensely. The convenience of having an ensuite shower(sometimes outdoors!) and bathroom facilities gave us the feeling of “glamping”. A four course meal was served every evening and we found the servings generous. We would have felt better to have the option of a smaller serving size, with an offer of more, if needed.
On the Gorilla Tours web site they advertise: Drive around in the best 4WD Toyota Land Cruisers......
The vehicle breakdowns and tire repairs totalling 6 events disappointed us. We would recommend the company develop a protocol prior to sending a vehicle out to ensure it is road worthy and has the necessary equipment to change a tire. A jack that is too small and nothing flat to put the jack on, when on a bumpy dirt road, requires creative interventions.
In our opinion, it is imperative to have protocols in place that allow drivers to function well, especially to stay awake while driving. When sending a mechanic to repair our broken vehicle it resulted in unsafe driving the following day, due to the driver being responsible for picking up the mechanic at 3am. We appreciate the efforts to not interfere with our itinerary, however a replacement driver would have been safer.
We’d recommend requesting the drivers mentioned in other people’s 5 star reviews, as we had challenges with communication with our driver and there appeared to be a lack of knowledge pertaining to what we saw. We appreciated his knowledge of birds.
Overall our amazing adventure of seeing the rare and awesome mountain gorillas and many other animals and birds in beautiful scenery, resulted in a memorable experience in Uganda that we would highly recommend to others.

Donna and Roger   –  
Australia AU
Visited: December 2017 Reviewed: Mar 23, 2018

Email Donna and Roger

Our Guide, Becker, was superb, meals , accommodation, Gorilla staff communication - all excellent!

Our tour exceeded all our expectations as we had lived in Kampala in the sixties, when things were generally chaotic. This recent adventure could not have been improved on. The pace of the trip was good and there were regular and interesting breaks for sightseeing and meals. All went without a hitch - despite the dreadful Kampala traffic!

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