Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 62
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 67 Reviews
Veronika   –  
Germany DE
Visited: November 2023 Reviewed: Nov 28, 2023

Email Veronika  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent tour operator - Amazing trip
5/5

We booked our trip in Uganda for eight days as a group of friends with Gorilla Tours. I contacted them approximately six months before the planned travel dates. I already had an itinerary in mind. Gorilla Tours organized a driver/guide, booked accommodation on a full board basis in comfortable and luxury lodges and booked activities in the national parks.

We were assigned a driver/guide named Moses. He picked us up in Entebbe and drove us through the country.

Our first stop was a rhino-tracking experience in Ziwa Sanctuary. Then, we continued to Murchison Falls NP, where we spent three nights in Fort Murchison. We had a morning game drive and a boat tour to Murchison Falls on day one. On day two, we had a beautiful early morning river safari with the sighting of the rare shoebill up to the Nile delta on Lake Albert. Then we drove to the Top of the Falls, where we had a short walk with a ranger. The next day, we continued to Kibale Forest NP, where we spent two nights in Kibale Forest Camp. We had a chimp tracking in the rainforest and a community tour afterwards. We finished with Bwindi Impenetrable Forest NP and stayed for two nights in Nkuringo Bwindi Gorilla Lodge on an all-inclusive basis. The drive to the Rushaga Park entrance took 1 hour. From there, we tracked a gorilla group through the rainforest. We opted for a flight from Kisoro airstrip for the journey back to Entebbe. Our accommodation the night after and before the international flight was Airport Guesthouse in Entebbe. Airport pick-up and drop-off were included.

Our driver/guide, Moses, stayed with us during the trip, took care of the paperwork at the entrance gates and shared his knowledge. He was very attentive and took good care of us. We felt very safe with him.

The activities were fabulous. The highlights was, of course, the primate tracking.

The accommodation facilities were unique and had attentive staff. The highlight here was the Nkuringo Lodge in Bwindi.

The booking went smoothly. I contacted the company approximately six months before the planned travel dates. Our tour consultant was Annette. A deposit (price for the gorilla and chimp permits) was needed immediately after booking to confirm the booking. We transferred the sum in USD using an international transfer. We transferred the rest of the payment about a week before the trip. Annette constantly updated us that she received the payment and sent us updated payment confirmations.

We had a fantastic trip and definitely recommend Uganda as a destination and Gorilla Tours as a tour provider. Thanks, Annette, Moses and the team, for the excellent experience.

Kana   –  
Japan JP
Visited: October 2022 Reviewed: Oct 10, 2022

Email Kana  |  20-35 years of age  |  Experience level: 2-5 safaris

Highly recommended!!!
5/5

Gorilla tours helped us to take an amazing tours as our request. The driver guide, Ali was so kind and always tried to meet our difficult requests. Thanks to Ali, our trip become awesome one. I would like to ask him to drive me again the next time I come to Uganda for sightseeing!

LEAD   –  
Benin BJ
Visited: October 2021 Reviewed: Nov 10, 2021

Email LEAD  |  50-65 years of age  |  Experience level: over 5 safaris

Well informed, helpful our guide worked to make our tour an amazing adventure
5/5

The tour company helped take an existing tour and adapt it to our needs. They were helpful, responded quickly to our questions and worked to make our tour worry free. The guide was knowledgeable and helped us have a great trip.

Clemens   –  
Germany DE
Visited: September 2021 Reviewed: Sep 18, 2021

Email Clemens  |  20-35 years of age  |  Experience level: 2-5 safaris

Life time experience
5/5

On our 12 days Uganda Utimate Safari we discovered the Pearl of Africa at its best. Ali Ssenkungu as a driver guide made this trip to a unique personalized experienced. Being a group of five Travellers he tried to meet all the interests of the various group members and did it in an exceptional way. Besides our highly qualified driver guide, we stayed in really nice accommodations (I can recommend the Comfortable Tour accommodations). Last but not least coming to Uganda itself.

The nickname Pearl of Africa is absolutely justified as it has such a diversity of nature and is blessed by water and thereby much green!

Erich   –  
Switzerland CH
Visited: December 2017 Reviewed: Mar 23, 2018

Email Erich  |  35-50 years of age  |  Experience level: 2-5 safaris

Uganda at it's best
5/5

The trip was excellent. Everything worked as planned. The two drivers and guides have made an amazing job .

My main reason why I booked this trip was the opportunity to take part on 2 gorilla trackings. It was one of the best experience in nature what I've had so far (and I've made five safaris before ..).

I can recommend gorilla tour, you will not get disappointed and the trip is worth every cent.

Diane   –  
Mexico MX
Visited: September 2017 Reviewed: Nov 29, 2017

Email Diane  |  50-65 years of age  |  Experience level: over 5 safaris

I have been with them for over 12 years, great
5/5

I have been using Gorilla tours every year for 14 years to visit the gorillas. They are simply the best! So professional and everything is taken care of. You will also have the most professional and lovely drivers, they really make the experience for you as they are there to take care of your every need!
They have my highest recommendation and I am sure I have made this journey many more times then most!

Diane

Raymond   –  
South Africa ZA
Visited: June 2017 Reviewed: Oct 20, 2017

Email Raymond  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Raymond and not that of SafariBookings.
The Experience was great, but payment was an issue
3/5

The communications from the staff was excellent, the service was good and the trip lived up to our expectations. However, we expected to pay by credit card, but when we got to the lodge, they expected cash. They demanded that we use all our cash to pay for accommodation, so we did not have money left for tips and buying any mementos. The transport and permits were paid in advance, which was not an issue. We were not informed in advance that there won't be credit card facilities available.

Hanneke   –  
Netherlands NL
Visited: August 2016 Reviewed: Aug 26, 2016

Email Hanneke  |  35-50 years of age  |  Experience level: over 5 safaris

Great contact, great people,excellent drivers, Good service!
5/5

We booked a 4 day gorilla tracking Tour with gorilla tours. One day driving from Entebbe to Kisoro. Stay at travelers rest hotel. Day 2 Kisoro,walking the hills for the view, lunch and drive to Bwindi nationaal park where we stayed 2 nights at gorilla valley Lodge. Day 3 gorilla tracking,day 4 back to Entebbe. Everything was Good organisered. Everything at home quick respons at mail questions, proposing Good alternatifs etc. We felt very much welcomed and also we had the fealing we were taken serious,although not booked anything yet. Because of the Good offers, Good and quick respons, Good price: we were convinced to boom them! All those 4 days were great! We had the best, seriously Good driver ever,called James. We felt safe everyday with his driving, had lots of fun and serious talks and felt relaxed. Those days were wonderfull, also because of him! Our contact violet was the best as well, she organised everything perfect!

Horton Anne-Christine & family   –  
Switzerland CH
Visited: August 2015 Reviewed: Sep 3, 2015

Email Horton Anne-Christine & family  |  50-65 years of age  |  Experience level: 2-5 safaris

Great service, availability, good advice
5/5

From the first minute to the last, everything went smoothly. While planning, Violet was very helpful to answer our questions and suggest a program. Mosha, our driver and guide made a wonderful job, very professional while very personal too, always listening to our needs. We highly recommend Gorilla Tours to whoever wants to visit Uganda.

Anne F.   –  
Belgium BE
Visited: May 2015 Reviewed: Jun 14, 2015

Email Anne F.  |  65+ years of age  |  Experience level: 2-5 safaris

A very great and unforgettable experience with Gorilla Tours
5/5

We are just back from a ten days trip in Uganda organized by Gorilla tours. The program was very complete and gave us the opportunity to visit various parts of this so beautifull country: Murchison Falls, Rhino Sanctuary, Kibale Forest, Queen Elizabeth NP, Bwindi, Lake Bunyonyi.. We apprecieted a lot the very good location and services of the different lodges, which were always situated in a very nice environment (view on the Nile River in Murchison, or on the equatoral rain forest in Kibale and Bwindi, or on the Kazinga Channel with a view on the elephants bathing in front of our tent in Queen Elizabeth Bush Camp... We also apprecieted the company of our guide/driver, Ronny, which is an excellent and very carefull driver and has a perfect knowledge of all the visited places. We also appreciated the very good communication with Virgo who gave us an immediate and appropriate answer to all our requests and demands. The program and the service were conform and even up to all our expectations. In all the visited places and lodges, we found a very kind and smiling hospitality, and very good food. We saw a lot of animals in vey good conditions and the chimps and gorilla trackings were very nice and unforgetable experience. We recommand Gorilla Tours and their programs to anyone whish to visit Uganda.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 62
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0
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