The Safari Soles Team
Safari Soles
- Offices In:
-
United Kingdom
- Size:
- 50-100 employees (Founded in 2018)
- Member Of:
- ATTA, TTB, USTOA, KPAP & TAT0
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $300 to $1,800 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
NZ
Email Claire | 20-35 years of age | Experience level: first safari
A memorable safari, but disappointing guide behaviour
We spent seven days on safari in Tanzania with Safari Soles. The game drives were rewarding, and we were fortunate to see many incredible animals, including lions and leopards.
However, our experience with our driver-guide, Lucas, was let down by his attitude and communication.
On one morning, there was a misunderstanding about the breakfast and departure times. I had misunderstood the timing, and I acknowledge that this was a communication issue. However, when I greeted Lucas that morning, his immediate response was, “Why do you do this?” He then raised his voice at me in front of several camp staff, angrily insisting that he had already explained the schedule.
I found this behaviour inappropriate and unprofessional. I had no intention of delaying the departure, and I believe a simple, respectful explanation would have resolved the misunderstanding.
While Lucas did a good job spotting wildlife, a safari guide's role involves more than finding animals. Respectful communication and professional conduct are also important, particularly when guests are spending several days travelling with the same guide.
Unfortunately, this incident affected our overall experience.