Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 44
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 44 Reviews
Sugen   –  
United Arab Emirates AE
Visited: July 2025 Reviewed: Jul 21, 2025

Email Sugen  |  50-65 years of age  |  Experience level: 2-5 safaris

Service excellence!
5/5

We booked our Safari with Carolyn. Our flight was delayed and affected our booking. She worked around the issue perfectly. She is on the ball, understood my needs and was always prompt in answering.
Our guide/driver was Sammy. Don’t think we could have had a better experience with anyone else. His knowledge, mannerisms were all on point. He knew his stuff. The experience we had in Masai Mara was beyond expectations. Witnessing the migration, literally being in the centre of it was mind blowing. My kids enjoyed it thoroughly. I highly rate Pallid Safari’s.

Arpita   –  
India IN
Visited: June 2025 Reviewed: Jul 9, 2025

Email Arpita  |  20-35 years of age  |  Experience level: first safari

Vacation that will stay in my memories forever
5/5

Right when we landed in Kenya, Carolyn was there to meet and guide us. Had some interesting conversations with her about Bollywood movies. Our driver/guide Macha was exceptional too, he was constantly in touch with other guides and ensured we could see big 5 s and ugly 5s. The conversations were so informative, learnt a lot of new things about Africas flora and fauna.
They ensured our safety, even when it was a late night drop at the airport Carolyn came to pick us up from the hotel. I loved their hospitality, definitely recommend them.

Joe   –  
United States US
Visited: June 2025 Reviewed: Jul 6, 2025

Email Joe  |  35-50 years of age  |  Experience level: first safari

Amazing 7 day/6 Night Pallid Safaris Adventure
5/5

Began contacting Pallid Safaris in late April to plan and coordinate for this family vacation. Carolyn was wonderful and helping to lay out and schedule the itinerary. She was great at adding in the finer point and details throughout our trip as well: Nairobi hotel/airport transportations, Visa information, younger child (9 yo daughter) hotel and safari accommodations, packing advice, vaccinations and medicines, family suites and club level accommodations in certain camps as available). Pallid’s private pop-top Land Cruiser was top notch as well. Comfortable modern design, Bluetooth enabled for music, several USB’s for changing and very capable and well powered for the in park off-roading and mud/water-traversing. Our driver, Eric, was a pleasure throughout our adventures. Great stories. Very knowledgeable about all the wildlife we saw. Many years of vast experience for every aspect of the trip. While Kenyan driving is an adventure in itself, Eric was an extremely safe and professional driver under constantly challenging driving conditions and I felt very good about the safety of my family throughout our adventures. Strongly recommend Pallid Safaris for anyone considering their own future Kenyan safari vacation

Julia   –  
Indonesia ID
Visited: June 2025 Reviewed: Jun 28, 2025

Email Julia  |  35-50 years of age  |  Experience level: first safari

Seamless, dependable, good value, excellent staff and itinerary - such a memorable trip
5/5

Pallid surprises us in so many (good) ways! While not the one with most advertising and social media posts, we chose them as we were happy with the itinerary and value they offered and the smooth communication from start to finish. We were an international group of friends (from europe, southeast Asia, and a kenyan).

Carolyn at the office was communicative, accommodative, and dependable. She made sure we got our accommodation secured as it was filling up fast, and even helped me arrange birthday surprises for other participants during the safari. At the end of the trip, she even came to meet us to ensure our experience was good and to take in inputs/feedback f any.

During the trip, our MVP was Sammy, our driver and guide. We fully relied on him through the 5 days safari. He was dependable, informative, courteous, and good spirited throughout the trip, even though this must not be easy work (driving on the road and then on the safari while also keeping us informed, safe, and ensuring that we have a good and happy trip). He also cares deeply about the park and its procols, ensuring that rules are followed and offering a helping hand to other drivers when they got stuck). He was a good wildlife spotter, we saw all but 1 of the big 5 (the one was a rhino, notoriously hard to spot) - for other big 5 we saw many, at multiple times (leopard was 1 time) and sometimes close up (including lions). And we saw countless other animals. Sammy came ready with information of these animals including less famous ones like differenr species of birds etc.

Lodges were great (Amboseli Sopa, Sawela at Naivasha, Masaai Mara Sopa). Food aplenty and caters well to both vegetarian and omnivore. The drive from one place to another was eye opening and allow you to see much of the country. Water is provided through the trip. Vehicle is kept clean. Restroom stops are just at the right frequency and clean.

In short, I have no hesitation to recommend Pallid to anyone considering a safari in Kenya. You will have a trip of a lifetime: safe, comfortable, memorable, well-curated).

Charity   –  
Canada CA
Visited: June 2025 Reviewed: Jun 23, 2025

Email Charity  |  35-50 years of age  |  Experience level: first safari

Goes above and beyond and beyond
5/5

We cannot say enough good things about Pallid Safaris and the effort they put into making sure our once in a lifetime Kenya safari experience was everything we hoped it would be.
Carolyn ensured every detail was planned flawlessly and was there for us from booking, to arrival, and throughout, even stopping by our hotel at the end to make sure we were all good.
Simon, our best ever guide/driver was kind, thoughtful, effective and demonstrated every day our safety and enjoyment were his top priority.
The accommodations were excellent.
The food was top notch.
And the experience getting to see so many incredible animals and breathtaking scenery was far better than we even imagined.
Thank you Pallid for making this one of the best things we have ever done!

MOI   –  
China CN
Visited: May 2025 Reviewed: Jun 1, 2025

Email MOI  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari Experience: Pallid Made Our Kenya Dream Come True!
5/5

During the May Day holiday, we went on a safari in Kenya, Africa. After a week of comparing options, we chose the local travel agency Pallid because their offer met our requirements, and the briefing they provided was highly professional at a reasonable price.

The seven-day safari went extremely smoothly. Our guide, Simon, was very responsible—he set out punctually for game drives every day and possessed in-depth knowledge of wildlife. We saw the Big Five and numerous bird species, even saw lions at three different locations. Simon was also an engaging conversationalist, sharing insights about the diverse cultures across Kenya’s regions.

Our contact person, Carolyn, took us to the Maasai Market in Nairobi at the end of our trip and helped us buy the perfect souvenirs. After returning to China, we realized we had left some belongings in the guide’s vehicle. Carolyn immediately arranged to have them shipped from Nairobi to China—we are immensely grateful for all her assistance!

Pallid is a trustworthy safari team, and we highly recommend them to anyone planning a trip to Kenya!

Hannah   –  
Kenya KE
Visited: May 2025 Reviewed: May 27, 2025

Email Hannah  |  35-50 years of age  |  Experience level: 2-5 safaris

A great trip
5/5

A well organised tour, with a courteous and careful driver. We saw lots of animals and had a great trio.

Stephanie   –  
Kenya KE
Visited: May 2025 Reviewed: May 24, 2025

Email Stephanie  |  35-50 years of age  |  Experience level: over 5 safaris

Considerate and knowledgeable
5/5

Our tour guide, Simon, provided a great experience for our safari - he's an excellent driver, for one. When we arrived at the park, he gave us options on game drives, and planned our time there with care. It was the best safari I've ever been on!

Patricia   –  
United States US
Visited: March 2025 Reviewed: Apr 12, 2025

Email Patricia  |  50-65 years of age  |  Experience level: first safari

I have to say, very professional, courteous, kind and thoughtful.
5/5

Totally Awesome!! I would definitely do it again!!

Jodi   –  
Canada CA
Visited: April 2025 Reviewed: Apr 9, 2025

Email Jodi  |  50-65 years of age  |  Experience level: first safari

Professional, responsive and very helpful
5/5

We have been planning a safari and reached out to Pallid Safaris for information. Carolyn W was our consultant. Carolyn was very professional, courteous and prompt with her replies. She listened to our requests and adapted our itinerary quickly and without hesitation. The price was comparable to other safaris of this nature (4 night, mid range - Kenya). Sadly due to work schedules the safari is on hold at the moment but would definitely recommend Pallid Safari and Carolyn W : )

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 44
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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