Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 23
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 23 Reviews
Shifana   –  
Canada CA
Visited: May 2019 Reviewed: Feb 10, 2021

Email Shifana  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb customer service and excellent tour/itinerary
5/5

This was a spectacular experience and Twiga Tours really went above and beyond to ensure our safari was perfect. Staff were knowledgeable and polite, punctual and the tour and itinerary that was custom designed for us was brilliant. What stood out the most is the personal touch of the owner of this company. It is obvious that they care about the clients and ensuring satisfaction. I would highly recommend this touring company. They ROCK.....

Susanne Brandi   –  
Denmark DK
Visited: September 2019 Reviewed: Feb 10, 2021

Email Susanne Brandi  |  50-65 years of age  |  Experience level: over 5 safaris

Twiga Tours: Simply the best
5/5

From arrival to departure, Twiga did a wonderful job to give us the very best safari. The cars, driverguides, hotels, lodges, camps, we did see so many wonderful things. We will be back sa soon as possible.

Shafiq   –  
Canada CA
Visited: March 2017 Reviewed: Feb 10, 2021

Email Shafiq  |  35-50 years of age  |  Experience level: first safari

Best Choice for your Safari
5/5

For a memorable safari tour look no where else. Twiga Tours should be your first & only choice. Excellent service & hospitality. Highly recommend booking with the BEST in the business TWIGA TOURS.

Ashee   –  
United Kingdom UK
Visited: December 2015 Reviewed: Feb 13, 2021

Email Ashee  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing!!!!! Highly recommended
5/5

What an all round perfect experience from start to finish! The level of service, care and individual attention was just outstanding. The Safari tour was breath taking and the knowledge and experience of all the staff evident throughout. This was not the first Safari taken with Twiga Tours, I have been on several with them and have never been disappointed

Sherif   –  
Egypt EG
Visited: April 2022 Reviewed: May 9, 2022

Email Sherif  |  35-50 years of age  |  Experience level: first safari

professional experts
5/5

they are taking care of every small details
Professional drivers and tour guides

Shelley   –  
Canada CA
Visited: January 2023 Reviewed: Jan 27, 2023

Email Shelley  |  50-65 years of age  |  Experience level: 2-5 safaris

Experts make a difference.
5/5

As a travel agency owner I recognize that when things go well, there are multiple things being handled in the background to make it appear effortless. This family owned company has the heart and experience at all levels to make your safari seamless from planning through to the day you leave. I highly recommend and can’t wait to come back.

John P   –  
United Kingdom UK
Visited: January 2023 Reviewed: Feb 10, 2023

Email John P  |  50-65 years of age  |  Experience level: 2-5 safaris

Kenya Twiga Tour
5/5

My wife and I recently completed a 12-day trip to Kenya that was booked through Twiga Tours and focused mostly on safaris. We really did enjoy the whole trip and loved the variety of places we visited and the wildlife experiences: Nairobi, Samburu, Ol Pajeta, Lake Nakuru, Masai Mara and Amboseli. There’s nothing we would have changed because each area really had its own special highlight that we would not want to miss, and the order we visited them seemed just right too.

Our guide and driver, Martin, was with us throughout the trip and this was a great bonus. He was always ready on time, his vehicle was clean and well kitted out for both long road journeys and safaris, he knew his way around everywhere, was very knowledgeable about the wildlife, and he was very friendly and helpful. He was, in fact, one of the highlights of the holiday.

We would certainly commend Twiga Tours and Martin. We loved Kenya and I feel certain that we will return in the not too distant future.

One point worth noting though was how slow it took to get through the security systems at JKI Airport in Nairobi on departure. One needs to allow plenty of time. This did not detract from what was a wonderful holiday though.

Michael   –  
United Kingdom UK
Visited: August 2023 Reviewed: Aug 17, 2023

Email Michael  |  65+ years of age

The staff were very responsive prior to our safari in the Mara which was excellentinevery way.
5/5

Our party of 6 thoroughly
enjoyed our safari in the Mara and even saw the Big Five made possible by our excellent driver/ guide Zak!
We found dealing with Twiga tours so easy. Any questions were responded to in double quick time. We would recommend them to any group contemplating a safari in Kenya.

ms.travel   –  
Canada CA
Visited: April 2024 Reviewed: Apr 21, 2024

Email ms.travel  |  35-50 years of age  |  Experience level: over 5 safaris

Professional and Organized
5/5

Twiga did a great job to met all our expectations! We were warmly welcomed by our guild, whose knowledge of the country and it’s wildlife truly made our experience unforgettable.

Throughout the tour, our guide ensured that each aspect of our safari was perfect. His expertise in navigating Kenya and the parks brought us safely to incredible wildlife sightings, including lions, rhino and leopards – who could ask for more? He was a safe and knowledgable driver and guide.

Everything was exceptionally organized.

Ashif Kassam   –  
Canada CA
Visited: January 2019 Reviewed: Feb 25, 2019

Email Ashif Kassam  |  50-65 years of age  |  Experience level: first safari

Outstanding in every respect!
5/5

My wife and I have used the services of many tour operators around the world. Twiga Tours stands head and shoulders above the rest! They were very thorough in first understanding what we were interested in and then promptly gave us various excellent options. They also helped us trouble shoot when we had some difficulties with luggage and such. We felt taken care of from the moment we landed to the moment we departed. The level of service and attention is unsurpassed. Moreover, the safari tours themselves were jaw-dropping. All the tours were outstanding but "Elephant bedroom camp" might be the most exceptional for us. Moreover, I discovered afterwards how much they give back to various causes and how environmentally conscious they are. Well done Twiga Tours!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 23
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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