Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 22
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 22 Reviews
Michael   –  
United Kingdom UK
Visited: August 2023 Reviewed: Aug 17, 2023

Email Michael  |  65+ years of age

The staff were very responsive prior to our safari in the Mara which was excellentinevery way.
5/5

Our party of 6 thoroughly
enjoyed our safari in the Mara and even saw the Big Five made possible by our excellent driver/ guide Zak!
We found dealing with Twiga tours so easy. Any questions were responded to in double quick time. We would recommend them to any group contemplating a safari in Kenya.

John P   –  
United Kingdom UK
Visited: January 2023 Reviewed: Feb 10, 2023

Email John P  |  50-65 years of age  |  Experience level: 2-5 safaris

Kenya Twiga Tour
5/5

My wife and I recently completed a 12-day trip to Kenya that was booked through Twiga Tours and focused mostly on safaris. We really did enjoy the whole trip and loved the variety of places we visited and the wildlife experiences: Nairobi, Samburu, Ol Pajeta, Lake Nakuru, Masai Mara and Amboseli. There’s nothing we would have changed because each area really had its own special highlight that we would not want to miss, and the order we visited them seemed just right too.

Our guide and driver, Martin, was with us throughout the trip and this was a great bonus. He was always ready on time, his vehicle was clean and well kitted out for both long road journeys and safaris, he knew his way around everywhere, was very knowledgeable about the wildlife, and he was very friendly and helpful. He was, in fact, one of the highlights of the holiday.

We would certainly commend Twiga Tours and Martin. We loved Kenya and I feel certain that we will return in the not too distant future.

One point worth noting though was how slow it took to get through the security systems at JKI Airport in Nairobi on departure. One needs to allow plenty of time. This did not detract from what was a wonderful holiday though.

Shelley   –  
Canada CA
Visited: January 2023 Reviewed: Jan 27, 2023

Email Shelley  |  50-65 years of age  |  Experience level: 2-5 safaris

Experts make a difference.
5/5

As a travel agency owner I recognize that when things go well, there are multiple things being handled in the background to make it appear effortless. This family owned company has the heart and experience at all levels to make your safari seamless from planning through to the day you leave. I highly recommend and can’t wait to come back.

Alan Aitken   –  
Hong Kong HK
Visited: August 2022 Reviewed: Sep 5, 2022

Email Alan Aitken  |  50-65 years of age  |  Experience level: first safari

Never a problem
5/5

The first thing to note about our Twiga Tour in Kenya is that there was never any problem, from the time I first contacted them through the website to the time we left Nairobi happy.
Any experienced traveller will tell you that is nearly impossible but the organisation of the itinerary, payments and additional activities through Mukami was without a hitch and the implementation of the tour with our guide, George, was seamless.
Any questions - about the tours, the parks, the animals and even Kenya's history or politics! - had answers and most questions were anticipated.
According to our itinerary, our final day we were to be dropped at the airport in Nairobi to fly out but we needed to stay overnight before a very early flight the next morning but Twiga organised the hotel drop as well as a pick up to go to the airport.
The experience of the Kenyan national parks stands for itself but the excellent properties we stayed at and the guidance and assistance from Twiga ensured that this was a lovely trip even aside from the marvellous animals.
I initially booked with Twiga for our first safari tour because my sister, a travel agency operator in Australia for more than 30 years, who herself had been eight times to Kenya, said they were the best - now I've been with them, I wouldn't try anyone else!

Lorna   –  
Australia AU
Visited: July 2022 Reviewed: Aug 1, 2022

Email Lorna  |  20-35 years of age  |  Experience level: first safari

Twiga was professional, responsive, experienced and amazing’
5/5

We received multiple quotes, we went with Twiga Tour because they are family business, operated by locals and were cost effective.
Mukami was so responsive, we had to change our itinerary around but she was able to accomodate.
We organised a private tour with a land cruiser. Our driver/ tour guides, Seif and Peter (Our tour guide in tanzania) were excellent! Seif was so professional, experienced and knowledgeable, they made it easier for us to learn the local culture and helped us with settling in. They provided binoculars, hand sanitiser, gifts when we arrived. Our accomodation for all places were wonderful!!
Masa Maara and Serengeti national parks were our favourite! We didn’t get to see the great migration but it was still amazing!!
Would highly recommend!

Wael Mansour   –  
United Arab Emirates AE
Visited: April 2022 Reviewed: May 12, 2022

Email Wael Mansour  |  50-65 years of age  |  Experience level: first safari

Amazing
5/5

I would highly recommend Twiga Tours, I did enjoy the trip with them and they very professional and going the extra mile.

Sherif   –  
Egypt EG
Visited: April 2022 Reviewed: May 9, 2022

Email Sherif  |  35-50 years of age  |  Experience level: first safari

professional experts
5/5

they are taking care of every small details
Professional drivers and tour guides

Marguerita   –  
Netherlands NL
Visited: April 2022 Reviewed: May 9, 2022

Email Marguerita  |  50-65 years of age  |  Experience level: 2-5 safaris

Twiga Tours: The Best!
5/5

Twiga Tours organized our 2 consecutive company trips - with 85 attendees each week. Rahim and his team did a great job making this trip an unforgettable experience for everyone. Everything perfectly organized and any issues (like transfer changes/ extra hotel nights because of last minute flight changes by airlines etc) solved and arranged without any of the attendees noticing.
Drivers/guides are like walking encyclopedia's!
I'm sure many of our attendees will come back and/or recommend Twiga Tours for their personal holidays!
I certainly will!
Thank you again!

Shahzia Ebrahim   –  
Kenya KE
Visited: December 2020 Reviewed: Feb 16, 2021

Email Shahzia Ebrahim  |  35-50 years of age  |  Experience level: 2-5 safaris

Experience of a Life time with Twiga Tours and their Kenya at a Glance Program.
5/5

The tour consultant was extremely helpful and knowledgeable, curating the perfect safari experience from the choice of properties to the proposed itinerary. Our Guide- Driver was a wealth of information and was pleasant and good natured. Overall the safari exceeded our expectations we totally had a bucket list vacation and one that will be retold for Generations to come

Ashee   –  
United Kingdom UK
Visited: December 2015 Reviewed: Feb 13, 2021

Email Ashee  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing!!!!! Highly recommended
5/5

What an all round perfect experience from start to finish! The level of service, care and individual attention was just outstanding. The Safari tour was breath taking and the knowledge and experience of all the staff evident throughout. This was not the first Safari taken with Twiga Tours, I have been on several with them and have never been disappointed

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 22
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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