Reviews

Sort By: Date Most Helpful Rating 11-20 of 73 Reviews
Miguel Jimenez   –  
Mexico MX
Visited: August 2023 Reviewed: Aug 30, 2023

Email Miguel Jimenez  |  35-50 years of age  |  Experience level: first safari

Excellent experience
5/5

Excellent experience. Highly recommended tour operator.

(automatic translation from Spanish)

Jana   –  
Israel IL
Visited: August 2023 Reviewed: Aug 27, 2023

Email Jana  |  20-35 years of age  |  Experience level: first safari

The team was very welcoming , attentive , kind answered quickly all of our questions and knowledgeab
5/5

Wow ! Where should I start , the service , the communication the tour guide , the tour itself were all perfect!!! I was contacted by Timothy who was always attentive , answered my questions and gave me all the information needed in a short period of time and always cared to know how we were.And the team even surprised us when they all came to pick us up to the safari which made us feel very comfortable, safe and that we are In professional hands. We stayed in lake Nakuru sopa lodge and Masai Mara sopa lodge both were beautiful (Masai Mara rooms are pretty far from the lobby) we had 1 day in lake Nakuru and 2 in Masai Mara . Our amazing tour guide Fred a very knowledgeable man , informative knows the map of the safari like the back of his hand, very kind and made his best to make all our wishes come true. Every request we had he fulfilled. Also with Fred knowing the map very well we were able to finish seeing the big 5 very quickly. We thank extra miles unique adventure for an unforgettable safari experience.
P.s it was my birthday a few days after we finish the safari but they made sure I celebrated also with them and ordered a cake for me!

Nicla Bolger   –  
Australia AU
Visited: August 2023 Reviewed: Aug 22, 2023

Email Nicla Bolger  |  50-65 years of age  |  Experience level: first safari

Fred was such a friendly and knowledgeable guide.
5/5

An incredible experience with kind and knowledgeable staff. Me and my son had the most amazing safari and felt safe and supported the whole way. It was an added bonus that the staff at Extra Miles surprised me not once, not twice but three times with a birthday cake at different accomodations whilst on the tour. We could not recommend this tour enough. From initial booking, to response of emails, to the actual safari could not have been more attentive and helpful.

Keith Merkel   –  
United States US
Visited: August 2023 Reviewed: Aug 18, 2023

Email Keith Merkel  |  65+ years of age  |  Experience level: first safari

The Extra Miles staff truly live up to their name- they provided an outstanding experience for us.
5/5

From our first inquiry regarding tour options to the last day of our trip the Extra Miles staff was very accommodating and professional. Timothy answered every question we had with promptness, patience, and thoroughness. Upon arrival at the Nairobi airport at 10:30 pm on a Sunday, we were met by Melissa, Timothy, Victor, and our driver Graham. Our daughter had arrived in Nairobi several hours before we did and the Extra Miles staff had picked her up at the airport and taken her to our hotel. To our surprise, they had then picked her up from the hotel and brought her to the airport to meet us- a very nice and much appreciated touch. The excellent service continued with our driver, Graham. Being a birder, I had requested a driver with knowledge of the birdlife we might encounter at Maasi Mara, Lake Naivasha, and Amboseli- and Graham was the perfect choice. His ability to spot difficult to see wildlife while expertly navigating the rough roads in the parks was remarkable. Being interested in birds himself, Graham was very patient with me as I (very frequently) asked him to stop so I could check out yet another distant small bird on a shrub.

Every aspect of the trip, including accommodations and meals was very enjoyable. We had an amazing vacation experience with Extra Miles Unique Adventures and highly recommend them to anyone looking for a budget friendly, yet very comfortable, care-free and memorable trip.

SAM MILLS   –  
United Kingdom UK
Visited: June 2023 Reviewed: Aug 4, 2023

Email SAM MILLS  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic and friendly.
5/5

Extra Miles Safari company provided a fantastic, and memorable, safari holiday in Kenya. My partner and I travelled to three beautiful national parks with the tour company guide, Fred. Fred was informative and went out of his way to provide us with an amazing wildlife experience. Throughout the experience the travel company employees were incredibly friendly and we have recommended the company to many friends and family since the trip. The only negative was that there was an issue with a delayed Amex payment however this was resolved prior to commencing the tour. Many thanks to Melissa, Truffy and Fred for an amazing holiday.

Jana   –  
Germany DE
Visited: July 2023 Reviewed: Jul 25, 2023

Email Jana  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect experience with Extra Miles Unique Adventures
5/5

I booked a 3-day Samburu Safari tour for my parents and me. The booking process was easy and I got every time a quick answer. Our driver (Maurice)was every time on time. Our accommodation was stayed in the middle of nationalpark. It was a nice experience. Maurice was friendly, helpful and our safari weekend was unforgettable. Thank you for all!

Sekhar   –  
United States US
Visited: July 2023 Reviewed: Jul 18, 2023

Email Sekhar  |  65+ years of age  |  Experience level: first safari

They really go extra miles to make your adventure unique
5/5

This was an amazing experience for my wife and I thanks to Extra Miles staff like Timothy, Melissa and last but not least Graham. Timothy not only provided all relevant information starting from where and how to apply for the e-visa for Kenya, where to stay in Nairobi and what to carry in the safari but also checked personally how we were doing once we arrived at Nairobi at midnight. He was always prompt in responding to my all queries no matter what time of the day and night it was. Very caring at a personal level and professional.
Melissa provided all the behind the scene support to help us having an amazing experience.
The best that happened in our safari that we got Graham as our guide. This young man with an easy smile was the gem of the tour. He was there early in the morning at 7AM and relentlessly pursuing the best possible locations to show us the animals and birds. His knowledge of these creatures and their habitats were amazing. Do not underestimate this man with slight built , he got a very open and friendly heart always reaching out to help others.
I am giving 5 stars to Extra Miles Unique Adventures because that is the max is allowed here. I would give more if it was allowed.
The only part that could have been better was the food at the Jambo Mara Lodge. The lodge was beautiful, clean , safe and with very helpful staffs but the food wasn’t up to the mark. It was the lodge management who needed to make sure that the food at the restaurant was good.
Our overall experience was very good and unique. I am looking forward to doing it again with Extra Miles Unique Adventures.

Henrik Forrstrom   –  
Finland FI
Visited: June 2023 Reviewed: Jun 30, 2023

Email Henrik Forrstrom  |  20-35 years of age  |  Experience level: first safari

They went the extra mile for us providing us with a experience we will remember always.
5/5

The safari tour included pickup from airport, transport between rhe locations in Kenya and a skilled driver / guide. The customer service answered quickly and it was really easy to book the safari.

We saw many animals and met the friendly Masai people. The guide went the extra mile for us to get good pictures of the animals

The accomodation was also superb. Would reccomend to anyone :)

Louise   –  
Ireland IE
Visited: June 2023 Reviewed: Jun 17, 2023

Email Louise  |  20-35 years of age  |  Experience level: first safari

Friendly, fantastic attention to detail and made an unforgettable experience for our group.
5/5

We had an unforgettable experience on our Safari with Extra Miles Unique Adventures. From the initial contact the team were incredibly accommodating and friendly making sure our trip met our wishes and all details were thought of. They really surpassed what we could have imagined, with fantastic accommodation and experiences. Our driver James was so friendly and kind, and had vast knowledge to share throughout the parks we visited.

I would have no hesitation recommending Extra Miles Unique Adventures to anyone and could guarantee a fantastic trip with this company.

Cord   –  
United States US
Visited: June 2023 Reviewed: Jun 7, 2023

Email Cord  |  50-65 years of age  |  Experience level: 2-5 safaris

They were very professional and detail-oriented.
5/5

Our guide, Fred, was friendly, punctual, and knowledgeable. Booking the tour was straightforward and Timothee responded quickly to communications and was very flexible with our multitude of changes.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 70
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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