Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 70
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful 1-3 of 3 Reviews
Wim   –  
Netherlands NL
Visited: January 2024 Reviewed: Jan 26, 2024

Email Wim  |  20-35 years of age  |  Experience level: over 5 safaris

Very accommodating, just beware of potential downsides to group safaris
4/5

African Chitah came out as the best option for joining a two day group safari to Tarangire and Ngorongoro: they were the cheapest option and willing to accommodate a request for a specific lodge at the edge of Ngorongoro. They were very helpful and communicative in arranging a rented camera and dealing with issues that came up (e.g. the road to my lodge was so muddy that our car got stuck). The “group safari” setup (or join safari as they call it) is quite intriguing: clients from different companies seem to be put together in an intricate logistical puzzle that involves separate drivers for transfers from town (in normal cars) and safari guides. I liked that it makes efficient use of resources, but it also has its downsides. The focus on efficiency gave me the impression that the guides chose routes through the parks that were more fuel-economic, like when we spotted an elephant in Ngorongoro and the driver didn’t want to make the detour despite everyone in the car asking for it. The safari cars were also clearly older and for some reason didn’t have the radio to hear from other drivers where wildlife was spotted. On my way from Arusha I was taken by two different drivers and then handed over to the guides at the central gathering point (Panorama), who were not informed about the specifics of my itinerary and initially wanted to change my specifically requested hotel - which had been the primary reason I booked with Chitah. When I protested they quickly accepted this and accommodated the schedule as planned - but it does mean you need to stand up for yourself and be a bit vigilant that things go as planned and everybody knows where you’re supposed to go. Another downside is that there’s more waiting time involved. In the morning there’s a breakfast as clients gather (even though I had breakfast already), and after tarangire I had to wait at a gas station for over an hour for some other clients who also needed to go to Arusha, because their safari - in the same park! - was still ongoing, which felt a bit like I had drawn the short straw in terms of how much safari time I got.

All in all the experience was pretty good, we got to see some great animals, but it is good to be mindful of how the group safaris are organized.

Nicole   –  
Trinidad and Tobago TT
Visited: October 2023 Reviewed: Nov 11, 2023

Email Nicole  |  50-65 years of age  |  Experience level: first safari

Papa was an excellent tour operator
4/5

I had a great time in Tanzania with this company.
They were always on time, very accommodating, “Papa” - the tour guide - gave us a lot of information about the country and the parks.
The mid-range lodges they recommended were very good and the customer service, the food, the tents and rooms in those places were also good.
The only place I didn’t quite like was the first hotel. The rooms were small and uncomfortable.
Apart from that I will totally recommend this company to do the safari tours.

Wee   –  
Singapore SG
Visited: April 2023 Reviewed: May 16, 2023

Email Wee  |  65+ years of age  |  Experience level: first safari

A trusted company that provides fantastic experiences as promised
4/5

Guides cum drivers are very professionals and knowledgeable. We have a good time and enjoy the safari including the hot air balloon. Highly recommended

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 70
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 0
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