Our Consultants in the office
Meektrails Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2020)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $130 to $2,000 per person per day (USD, excl. int'l flights)
Reviews
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Email Kaisa | 20-35 years of age | Experience level: first safari
Amazing bucket list experience - 10/10!
We went on a three day safari with Meektrails, stayed at the Zebra Plains camp and were lucky enough to have Peter as our tour guide. The whole experience was beyond our expectations, truly exceptional from start to finish and we couldn't recommend it enough!
The booking process was very smooth, the cost reasonable, and the camp was great (and food was amazing!). The safari itself was just amazing, absolutely gorgeous and we got so close to all the animals.
Best of all though was our tour guide Peter who truly went above and beyond to ensure we had the best possible experience. Knowledgable, polite, a safe driver, fun and super nice - highly recommend Meektrails and Peter! Thank you very much!
Kind and caring operator
Our driver was Steve, such a gentleman and kind man. He always tried to make a fantastic memory for us. He was so professional with roads and had a keen eyes to watch over animals in national parks. And Meektrails is one of the best company to go safari with. Gave us the best offer and corporate with us in almost everything.
IR
Email Niusha | 20-35 years of age | Experience level: first safari
Best safari experience ever
The tour was great. Everything was arranged and done as per the plans.
Our tour guide, Steve, was one of the most kind and patient person I’ve ever met. He did all the best to make us enjoy our trip.
I’m so glad that we had chosen this tour.
IR
Email Hesam khorrami | 35-50 years of age | Experience level: first safari
best safari ever
they are very kind, lovely, supportive, good price for services, professional guides, good cars, planing fantastic,
ceo (daniel) is very kind and suportive
steve (our tour guide) is best guide
victor is very polite and patient 👌
AR
Email Leandro | 20-35 years of age | Experience level: first safari
Great operator! Magical trip!
It was an incredible trip and experience! I would love to first thanks Meektrails because of the great service provided. Also a big shout out to Mike, he was the best guide and make us see every animal! Also a big thanks to Pauline for managing the trip! I choose to make the amboseli, hells gate, naivasha, nakuru and masai mara 7 trip day. I would not choose hells gate and naivasha again, because it is a very tight schedule and the most interesting were amboseli, nakuru and masai mara. I would spend more days there. I recommend the upgrades of the hotels. The amboseli hotel was very good (although it has no AC) but the rest were superb!! Very good food in everyone and attention. We went on February and was very hot and no rain (but local people told us there was rains in January surprisingly. Climate change, what can you do?). The hot is only during day, you can rest very well at night, Masai mara was a bit cool luckily. I think this is the company with best price and the quality of the trip is very high (probably similar to other good rated companies), but better priced. For me this was the decision maker because I paid the same for 7 days when other companies had the same price but only for 6 days.
DE
Email Elizabeth | 20-35 years of age | Experience level: first safari
Not customer-oriented, only interested in own profits
Starting with the positives:
* Our driver exhibited exceptional friendliness and punctuality throughout the journey.
* We were consistently provided with excellent vantage points for capturing wildlife photographs.
* Despite encountering dangerous traffic conditions, our driver drove safely, though it's worth noting the necessity for functional safety belts within the vehicle.
However, handling of unforeseen circumstances by Meektrails Safari, particularly regarding our delayed arrival:
On the downside:
* Meektrails initially suggested omitting a day from our Masai Mara itinerary, a significant disappointment given its prominence in our plans and its associated cost, with no reimbursement offered.
* Contrary to their stated cancellation policy guaranteeing full refunds in such situations, we were informed that refunds were not feasible due to upfront payments for accommodations and entrance fees.
* During the safari we saw that these fees were typically paid upon arrival, contradicting Meektrails' explanation.
* Following considerable negotiation, Meektrails agreed to adjust our itinerary to two full days in Masai Mara, yet failed to compensate for the activities and accommodations we skipped.
* Additionally, the promised sightseeing activity in Nairobi on our final day was abruptly canceled without prior notice, leaving us feeling fooled
In conclusion, we recommend you to recognize the potential for abrupt changes in plans during such excursions. However, Meektrails' failure to stick to their refund policy and their apparent attempts to prioritize their interests leave a negative impression. Regrettably, we cannot recommend this agency.
Reply from Meektrails Safaris
Posted on Mar 26, 2024Many thanks for posting your safari experiences with all the people here looking for a good safari in our beautiful country Kenya. This is an eye opener.
I will point out what you did not mention, that your flight was delayed for over a day and it is busy season here.
Despite your flight being delayed for over a day we managed to rework your itinerary making sure you did not miss out on anything without charging you extra for changing some of the dates despite the hotels considering your booking as a last minute cancellation. We actually paid more for the change, some places 100% for the room.
The 100% refund is for us protecting our clients, in most cases we cover the losses as you well know the hotels have different policies, we look at it in a positive way that no one will book a holiday in Africa with the intensions to cancel last minute. We only do it to protect the clients, rarely do the cancellations occur.
This is the same thing that we did for you, just did not find it necessary to tell you we are paying some of the hotels afresh for the changes since yours was considered a last minute no show and we had to push every place a day ahead. Rarely do such cases occur.
I think honesty is very important everywhere as the only place that would not fit inn was a night in Lake Naivasha because of your Flight back home.
Many thanks for choosing our beautiful country Kenya for your holiday.
IT
Email Davide | 35-50 years of age | Experience level: first safari
A great outdoor experience
It was a great trip, a outdoor adventure and a super tour
DE
Email Ralph | 50-65 years of age | Experience level: over 5 safaris
Amazing
The best 10 days safari i ever did.
All was perfect organized also the Sundowner and Bush Dinner.
James Mungai was a very good driver and an amazing guide with high quality knowledge about the animals.
If i want do kenya safari again i book Meektrails and if possible James Mungai as driver n guide.
Email Helena | 35-50 years of age | Experience level: first safari
An Unforgettable Safari Experience with Meektrails Safaris
I recently embarked on a safari adventure with Meektrails Safaris, and I can confidently say that it was an experience of a lifetime. From start to finish, every aspect of our journey was meticulously planned and executed, leaving us with memories we’ll cherish forever.
Exceptional Driver - Ben: Our safari wouldn’t have been the same without Ben, our exceptional driver and guide. His knowledge of the African wilderness was astounding, and he skillfully navigated the rugged terrain, getting us up close to magnificent wildlife. Ben’s passion for Africa, its people, and its wildlife was contagious, and he shared captivating stories that enriched our safari experience.
Efficient Booking Process - Pauline: Pauline, who handled our booking, deserves special mention. She promptly answered all my questions, ensuring that I felt confident and well-prepared for the adventure ahead. Her responsiveness and attention to detail were commendable. But that’s not all—Pauline and the owner went above and beyond by personally meeting us at our hotel before the safari. Their warm welcome set the tone for the entire trip.
Exceeding Expectations: Meektrails Safaris delivered exactly what they promised—and more. The itinerary was well-organized, and every detail was as stated. But what truly impressed us was how everything exceeded our expectations. The accommodations were comfortable, the meals were delicious, and the overall experience was seamless. It’s rare to find a company that not only meets expectations but surpasses them.
A Memorable 20th Anniversary: Our safari coincided with our 20th anniversary, and Meektrails Safaris made it unforgettable. They arranged a special anniversary celebration at the camp—a magical evening under the African sky, surrounded by flickering lanterns and the distant sounds of wildlife. It was a moment we’ll forever hold dear.
Feeling Safe and Inspired: As a first-time traveler to Africa, I had some apprehensions. However, Meektrails Safaris put my mind at ease. Safety was their priority, and their experienced team ensured we felt secure throughout. We explored the vast plains, encountered majestic animals, and gained a newfound appreciation for the natural world. It was an educational and awe-inspiring journey.
In summary, Meektrails Safaris turned our safari dreams into reality. If you’re seeking an authentic, well-organized, and heartwarming safari experience, look no further. Thank you, Meektrails Safaris, for an adventure that touched our hearts and ignited our love for Africa.
Email Connie | 35-50 years of age | Experience level: first safari
James Mungai was very knowledgeable, professional, patient and punctual.
What an amazing 10 day getaway. All accommodations were as shown, the tour guide had so much info, and all listed activities were given as promised. 10/10.