Reviews

Sort By: Date Most Helpful Rating 11-20 of 52 Reviews
Ahmed   –  
Saudi Arabia SA
Visited: February 2024 Reviewed: Mar 24, 2024

Email Ahmed  |  20-35 years of age  |  Experience level: first safari

Flawless
5/5

Before arriving to Uganda i did not know what to expect and was worried about having a bad experience however Uganda Family tours organized a wonderful trip for us that will always be memorable to me.
Our tour guide Jackson was one of Uganda’s hidden gems, happy to call him a friend now.

Joseph   –  
United States US
Visited: January 2024 Reviewed: Feb 4, 2024

Email Joseph  |  65+ years of age  |  Experience level: first safari

Great guide full of knowledge, kind and generous with his time, a joy to have made his acquaintance.
5/5

Very honest and trustworthy. Jackson made the experience a very memorable occasion. I would recommend his services to anyone visiting Uganda.

Peter   –  
United States US
Visited: December 2022 Reviewed: Jan 3, 2023

Email Peter  |  20-35 years of age  |  Experience level: over 5 safaris

Jackson is the best guide we could have had, Uganda family tours is amazing
5/5

My father and myself booked a tour with Jackson from Uganda Family Tours & Travel. We have to say it was the best company we could have decided to go with, Jackson is extremely friendly and knowledgeable and showed us a great time for the six days that we were there, he is very professional, and was a pleasure to be around and accompany us to dinner every night, and two occasions my father was not feeling well, and decided not to go on the gorilla track to which I was very happy Jackson accompanied me, he went above and beyond, and took some great photos, as well as hope to carry my bag, honestly, a lifesaver. We took his tour and came back with a friend, can’t wait to plan the next one. :)

Ricardo   –  
United States US
Visited: March 2024 Reviewed: Mar 22, 2024

Email Ricardo

A friendly and familiar experience that set them apart from the hundreds of providers.
5/5

It does not take long to realize most operators offer a similar set of itineraries so I will not be giving a review on the National Parks or the Gorilla/Chimpanzee trekking part as this is more about why I would recommend Uganda Family tours above the other operators.

I first wanted to go with a company owned and run by locals, as opposed to an outsider/multinational company, so Uganda receives as much of our fees as possible. You will take so much from Uganda in unforgettable memories that it is only fair that it is Uganda who gets your money.
There are also some benefits of having a local operator as they provide the focus you want on their region and not just having the financial gain in mind. From start to finish, we interacted with 3 members of the Uganda Family Tours (Jackson, Living, and Johnatan), and each one of them displayed great pride in their country and what it has to offer.

Jackson is the founder with whom I interacted during the booking process. He was very professional, patient, and detailed from the beginning when there was some confusion from my bank on the final payment. Jackson was quick to help and provide peace of mind in a process that I always feel a bit nervous about (international wiring). Also, I had some last-minute changes to our itinerary (including adding one member), and without hesitation, Jackson provided solutions right away.

Jackson created a perfect itinerary for us and made sure all accommodations and activities were as we expected.
Living was our guide and we had Johnathan as an apprentice as well. Living is an experienced guide with great energy and knowledge of the different aspects of Uganda. He loves his country and it was great to see that he is still truly amazed by its landscapes, fauna, and people; His energy is contagious. His knowledge of the parks was at times the reason we were able to witness closely some of the wildlife and to optimize our time.
Johnathan was a friendly addition to our tour and a very helpful young man with a great desire to learn. We will see how he will become a top Guide in Uganda.

Nasser   –  
Saudi Arabia SA
Visited: February 2024 Reviewed: Mar 3, 2024

Email Nasser  |  20-35 years of age  |  Experience level: 2-5 safaris

Very accommodating to all our needs.
5/5

We did the tour with Jackson, and honestly it was all great. He organized everything from A to Z, and he was flexible with the plans and was able to do last minute changes.

I would highly recommend him and the tour company for any trip you plan to do in Uganda!

Lexi   –  
United States US
Visited: January 2024 Reviewed: Mar 2, 2024

Email Lexi  |  under20 years of age  |  Experience level: first safari

Amazing
5/5

It was a fun put together trip jackson is a great tour guild and would definitely recommend.

Zule   –  
Mexico MX
Visited: June 2023 Reviewed: Jun 9, 2023

Email Zule  |  20-35 years of age  |  Experience level: first safari

Best private tour ever, much more than i expected
5/5

This is by far the best private tour I have had. The organization was excellent, Adams and Living where always thinking about our confort and they where super flexible with every situation. The meals where sufficient and the lodge in Bwindi Park was incredible! They didn’t came with us for the gorilla trecking but they make sure that we were in good hands and companion. The price is totally worth it

George Maybury   –  
United Kingdom UK
Visited: January 2023 Reviewed: Feb 14, 2023

Email George Maybury  |  20-35 years of age  |  Experience level: first safari

The Experience of a Lifetime
5/5

My partner and I have the most amazing tour of Uganda, from Uganda Family Tours.

Jackson made sure everything on the trip was perfect. I had lots of preparation to do as I was planning to propose to my girlfriend, and Jackson helped me by recommending some places with spectacular views.

All the hotels were nice, and the cost of food was included in our price. The only thing we had to pay for were drinks.

We had a 2 week private safari and also did the chimpanzee habituation experience and the gorilla trekking.

We got on so well with Jackson that we now consider him as a friend.

He was very knowledgeable about all the animals and parks and also arranged for tour guides when needed.

We would both recommend Uganda Family Tours to everyone (and have already passed on the info to some close friends)

Bruno   –  
Mexico MX
Visited: March 2024 Reviewed: Mar 29, 2024

Email Bruno  |  20-35 years of age  |  Experience level: 2-5 safaris

enthusiastic, friendly and knows how to make its job
5/5

It was an amazing experience, they picked me up from where I was staying, drive without any problem all the way to the lodge, had the Patwa activity, nice food, and then incredible experience with the Gorillas, the trek was incredible. I also had the opportunity to see other kind of primates and LOTS OF Birds

Isaac safari   –  
Norway NO
Visited: March 2024 Reviewed: Mar 28, 2024

Email Isaac safari  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

Good people, price can be discussed
Good explanations
Love talking with the customers and funny as well

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 51
  • 4 star 1
  • 3 star 0
  • 2 star 0
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