Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 31
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 31 Reviews
Adam   –  
United Kingdom UK
Visited: September 2026 Reviewed: Oct 2, 2026

Email Adam  |  35-50 years of age  |  Experience level: first safari

Friendly, kind hearted and genuine
5/5

We were skeptical at first as it was our first trip to east Africa, however Eraste met us at the air port and put us at ease instantly. The driver emmanuel was also very nice. They took us on a once in a life time trip to see golden monkeys in rwanda, gorillas and chimps in Uganda along with lions, leopards, elephants, giraffes and zebras.
Eraste was always punctual and had arranged everything. The accommodation we stayed in along the way were also incredible. I cannot fault them. They also surprised me with a birthday cake when we retured to kigali which was cute.

Gemma   –  
United Kingdom UK
Visited: September 2026 Reviewed: Oct 2, 2026

Email Gemma  |  20-35 years of age  |  Experience level: first safari

Genuine, attentative and kind!
5/5

We had the most phenomenal trip. Loved every second. From curating our tour package, communication with Eraste was amazing. He managed to create us an 8 day package with everything we wanted to do, including Gorilla trekking, chimp trekking, golden monkey trekking, safaris and a visit to the equator. He managed to fit this into our budget and gave us a very reasonable price, which was not beaten elsewhere.

From the moment we arrived we had the best time. Eraste, and our driver Emmanuel, were so kind and helpful. We felt truly welcomed. Communication was great and the driving felt safe and comfortable.

All of our hotels were breathtaking. Especially Enshama Lodge where animals literally walk through the hotel.

Eraste found us some amazing local places to eat, and even made requests at the hotels for local food which was amazing. He even organised a surprise in one of our hotels, and a birthday surprise for my partner at the end of our trip.

Eraste and Emmanuel were always on time, had everything sorted for us and was organised and attentative.

We loved our trip so much, we even added an extra day to visit Akagera National Park at the end and this was equally as amazing, where we were lucky enough to see giraffes, zebras, hippos, crocs and much more.

Honestly, a once in a life time trip, made incredible by both Eraste and Emmanuel. Loved every second.

Daniel   –  
Germany DE
Visited: February 2026 Reviewed: Mar 5, 2026

Email Daniel  |  50-65 years of age  |  Experience level: 2-5 safaris

A unique experience for animal lovers
5/5

We thoroughly enjoyed the tour. Our driver and tour guide were at the airport on time for our pickup, and our tour started early the next morning. The two of us traveled in a spacious Land Rover, which can accommodate a maximum of four people. The lodges were all very comfortable, with electricity and running hot water. Meals were included and always delicious. During our hikes through the rainforest, which were quite challenging, we actually saw gorillas and chimpanzees in their natural habitat. This was a fantastic experience and, unfortunately, over far too quickly. The search for the animals was well-organized, and great care was taken to ensure that the rules were followed. The entire tour felt very private and was a truly unique experience. Many thanks again to our tour guide and driver.

Anita   –  
Poland PL
Visited: January 2026 Reviewed: Feb 28, 2026

Email Anita  |  50-65 years of age  |  Experience level: over 5 safaris

Empirical tour go above&beyond!
5/5

We've had the most amazing experiance in Rwanda and it is in no small part thanks to picking Empirical Tour as our guides. They did their absolute best to meet all of our wants&needs by crafting a plan of out trip that had everything and more. What we asked for was nature, national parks, animals, local life and history and in the sapn of 2 weeks we somehow managed to cover it all. From trekking Bisoke volcano to getting to stand face to face with a silverback gorilla to lazing by the lake Kivu it is safe to say we left Rwanda with a ton of unforgettable memories and an eagerness to come back as soon as we get a chance!

Lauren   –  
South Africa ZA
Visited: January 2026 Reviewed: Jan 29, 2026

Email Lauren  |  50-65 years of age  |  Experience level: over 5 safaris

101 bucket list unbelievable experience
5/5

Was a wonderful bucket list experience and all our needs were taken care of , the company we used was very very professional, and we definitely recommend them and will use them again thank you

Francis   –  
France FR
Visited: December 2025 Reviewed: Jan 2, 2026

Email Francis  |  35-50 years of age  |  Experience level: over 5 safaris

Awesome
5/5

I have known Eraste for over 6 years, since around 2019, through the Instagram page of his tour company. In 2025, I used his services to do a solo gorilla trekking in Rwanda and I had an amazing time. He has one of the cheapest rates in Rwanda. I highly recommend him.

Katelynn   –  
United States US
Visited: December 2025 Reviewed: Dec 23, 2025

Email Katelynn  |  20-35 years of age  |  Experience level: 2-5 safaris

Lovely tour!
5/5

I had an incredible experience with Empirical Tour And Travel during my one-day gorilla trek in Rwanda. From start to finish, everything was seamless and professionally handled. They picked me up on time, drove me about 2.5 hours to the park, and took care of all the logistics so I could just focus on the experience itself.

A huge thank-you to Eraste, my guide for the day. He was knowledgeable, friendly, and genuinely passionate about the gorillas and conservation efforts. He explained everything clearly, made sure I was comfortable throughout the day, and added so much context that made the trek even more meaningful.

Seeing the gorillas up close was truly a once-in-a-lifetime experience, and having such a well-organized company and an excellent guide made all the difference. I highly recommend Empirical Tour And Travel—especially Eraste—if you’re planning a gorilla trek in Rwanda.

Dominique   –  
United States US
Visited: September 2025 Reviewed: Sep 30, 2025

Email Dominique  |  20-35 years of age  |  Experience level: first safari

Good Communication & Experience
5/5

My sister & I booked a 1-day Bisoke Mountain hike with Empirical tours and Eraste. The communication prior to the tour was excellent and he picked us up from our hotel exactly on time. He drove us to the hike where we were escorted by park rangers. When finished with the hike, he took us to dinner in Musanze and then back to Kigali. It was a long day and Eraste was happy to tell us about his country and the villages and cities we drove through. We had a great time on the hike - the views were stunning. We felt safe the entire time.

Amish   –  
United States US
Visited: July 2025 Reviewed: Sep 20, 2025

Email Amish  |  35-50 years of age  |  Experience level: first safari

Such a wonderful experience! Highly recommend!
5/5

Very friendly and professional. Extremely knowledgeable. Really enjoyed the tour and spending time with them!

Isabella   –  
Italy IT
Visited: June 2025 Reviewed: Jul 2, 2025

Email Isabella  |  50-65 years of age  |  Experience level: 2-5 safaris

Nice and gentle
5/5

We had a nice time walking on the thé valley ….. green and peaceful. The taxi driver was gentle and reliable. Nice tour for a day

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 31
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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