Super eagle staff
Super Eagles Travel and Tours
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $700 per person per day (USD, excl. int'l flights)
Reviews
IN
Email Vaishnavi | 20-35 years of age | Experience level: 2-5 safaris
Pre tour service is good but I didnt feel the same during the tour
Hello,
I would like to start by saying that the people sitting in HO are providing good and accurate services.
Costing seems good too.
My major disheartening was service provided during the tour.
I feel the guides assigned to me were not so keen to make my experience memorable.
I did two national parks- Masai Mara and Amboseli.
During Masai Maara, I felt my guide was not giving us adequate information. His driving skills were amazing but he would not follow where mass people were going, I felt he wanted to look for animals on his own and the result was our spotting was less compared to other people in the park on the same days.
Coming to Amboseli, our guide was informative, but I had a feeling he gave us less of a safari time and rushing to the drop point than what was planned and charged to us by giving some excuse of a protest at the border. (Which we confirmed to be false, later on reaching the border)
While tipping is encouraged I didn’t feel the guides were good enough for the same. We did still tip one of the guide.
So I suggest please be very clear while planning itself and convey beforehand that itinerary to be followed.
Lastly , even after all of this I would still say Masai Maara is definitely a place to visit. Thank you
I have purposely refrained from using any names here.
MY
Email Hailey | 20-35 years of age | Experience level: first safari
Horrible Time Management
Throughout my journey, I have encountered horrible time management - punctuality issue. Day 1, I waited at the hotel at the assigned time but the driver came an hour later. After that, every day I got ready at the assemble time but it is usually half an hour later to be picked up. The worst is my last day, also waited for another hour when I was told to get ready at early morning. And I had to wait outdoor for the whole hour.
The safari experience was overall good and acceptable, but try imagining every morning you were on time, but you wasted 30 mins to an hour for waiting to be picked up, and which actually you could have sleep more with the time waiting, will you still feel good and give an excellent review?
It might be other passengers who cause the delay, but as of my knowledge, it’s not the case all the time. The driver himself made inaccurate predictions of time, and I don’t think that the distance between hotels are unpredictable if the driver is experienced or responsible.
I once even thought that Kenyan culture is being unpunctual by delaying every appointment at 30mins, but after I asked other tourists, they were picked up at the assemble time on time. Then I know that it’s not the culture, it’s the person.
Kindly take note on this. The safari is good, but this issue devalue the overall experience.
TW
Email Tracy | 20-35 years of age | Experience level: first safari
The only choice
My agent is Don, he always replies my request immediately and care about my travel experience. Our Driver Jackson is a cute and caring person, he always tries to let us see EVERYTHING, and luckily we collected big 5 within 3 days.
What a wonderful trip, thank you so much.
AE
Email Shajid | 35-50 years of age | Experience level: first safari
Professinal tour company with very competitive pricing
Pricing was very competitive when compared to many tour companies. I booked 5 days budget safari with apprehension. However, I was surprised with their excellent service without compromising quality. Pickup and drop off was seamless and the entire experience was nothing short of amazing. I was was dealing with Daisy and she was quick to respond and was professional. I would definitely recommend Super Eagles for your next safari.
CN
Email ennis | 20-35 years of age | Experience level: first safari
nice
Nice service and the guy is very professional so I love it
CN
Email Xinran | 20-35 years of age | Experience level: first safari
Great! Perfectly
great great one! Perfect tour, perfect tour guide and driver, wonderful arrangement and service!
US
Email Barbara | 20-35 years of age | Experience level: first safari
Martin was a quiet guy but got us to the animals very efficiently.
Daisy was very nice and thoroughly explained the tour during the debriefing.
Our driver was experienced and helped all the people who we passed stuck in the mud. He found lions for us as well.
two members of our party forgot things, and he went back for them. Very nice of him.
Unfortunately, if you're in the back of the car, you cannot hear him. Maybe speakers and intercom system would be helpful. Also wifi.
IN
Email Dr amey sadar | 20-35 years of age | Experience level: 2-5 safaris
Amazing We called our guide benson the big 6th Humble down to earth guy loved it
Please book wirh super eagles.At every step they will help you and solve your queries.
My flight got delayed 24hours, they accommodated me without any questions.
A big thanks to benson who took great care of all of 4 people.Accomodation provided are good and food is good
We saw both all big 5 and ugly 5 within 3 days.
So book with super eagles they won’t disappoint you (I saw it online and booked it )
MY
Email Kahyi | 20-35 years of age | Experience level: first safari
My experience was fantastic—the driver Denis was very professional, the itinerary was well-arranged,
Super Eagles offered excellent service at a fair price.
They were always attentive to our preferences, tailoring the itinerary to ensure we had the best possible experience. Communication was prompt and patient throughout the planning process, which made us feel supported and confident even before the trip began. Our guide was always punctual, reliable, and made sure everything ran smoothly. I would definitely recommend Super Eagles to anyone planning to visit Kenya—they truly care about their guests and deliver great value for money.
DE
Email Jürgen | 65+ years of age | Experience level: first safari
Well organized
Our guide and driver was outstanding in both domains. We rescued several times other trucks out of water furrows, whereas Godana coped with every difficult task easily. He answered all my many questions very friendly with high competence. He always had perfect rapport with all rangers, other guides, border soldiers, etc., what contributed essentially to the success of our safari.