Super eagle staff
Super Eagles Travel and Tours
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $700 per person per day (USD, excl. int'l flights)
Reviews
NL
Email Arnold | 35-50 years of age | Experience level: 2-5 safaris
Well-Organized Kenyan Safari with Stunning Parks and Excellent Guides
We booked a 12-day safari through Seven Wonders Safaris, with the Kenya portion operated by Super Eagles. We visited the Maasai Mara, Lake Nakuru, and Amboseli – all stunning parks. The accommodations were very good, and we thoroughly enjoyed ourselves.
Our guide and driver Benson deserves special praise: friendly, knowledgeable, and a safe driver. Thanks to him, we saw many animals and always felt in good hands. For the days in Amboseli, we transferred to a different vehicle and had Edwin as our guide and driver.
The organization responded well to the situation in the country. Due to protests, our hotel in Nakuru was changed last-minute to a safer location outside the city – a very professional adjustment.
The only downside was the cancellation of the visit to Lake Naivasha and the planned boat trip. We were only informed on the day itself, which was disappointing as we had really been looking forward to it. We would have preferred to know this in advance.
All in all, we look back on a very successful and well-organized safari week in Kenya. Highly recommended!
MY
Email Alicia | 20-35 years of age | Experience level: first safari
A great experience in my life
In the first few days, I spent most of my mornings waiting for the tour guide because he had to pick us all up from different hotels, so the trip was a little delayed. I experienced three different tour guides because my itinerary was different from that of other group members. My tour guide in the first few days was Edwin, who took us to Maasai Mara and Lake Nakuru, and he showed us many animals. The second tour guide was Eric, who took us to Hell's Gate. We had fun. After finishing at Hell's Gate, he drove us to meet the third tour guide. I learned that I would be sharing a van with five other ladies, but their van was almost full, we barely can fit into the van. I immediately told Richard about my problem, and he immediately helped me solve it. In the last few days of the trip, Richard offered me a private tour and a free visit to an extra national park as compensation. The third tour guide was Gilbert. Thank you Edwin, Eric, Gilbert and Richard. I am very grateful that Super Eagles listens to the needs of customers. This was a very good experience.
US
Email Eric | 50-65 years of age | Experience level: first safari
Super Eagles provided a great first safari adventure.
We booked a 10 day Kenya and Tanzania safari. Chanson Kimani helped us plan our tour to meet our needs. He was responsive to our many questions and prepared us for our trip. In Kenya, our guide, James Maurwa, was excellent. He answered all of our questions about the many animals and plants we encountered. He had a knack for finding the animals and positioning us in the right place for the best view. He kept us informed about what we were doing each day. In Tanzania, Julius, our guide, and Dixon, our cook were great. Julius was also informative and helpful. Dixon was an excellent cook and we ate the best meals. Our safari was a great introduction to both countries and these people are the reason we made such wonderful memories.
CN
Email ZHANG | 20-35 years of age | Experience level: first safari
Complicated traveling, lots of animal encounters, but also lots of non-essential payments occurring
Overall Rating: The overall travel experience was acceptable, but near the end of the trip, we realized there were communication misdirections and cost traps that led to many unnecessary expenses.
Main Issues:
1️⃣ Guide Replacement Without Prior Notice
* Our contracted guide, Wilson, was unexpectedly replaced with Alvin (no advance notice). While Alvin performed reasonably well later, this uncommunicated change felt disrespectful.
2️⃣ Excessive Cost Traps
* We were encouraged to join a "nature walk" (not disclosed as a paid activity upfront), which was of little value. Upon finishing the brief 20-minute walk, they demanded $30/person. After negotiation, we only paid $30 for the entire group.
* During the Masai Mara Safari, an on-site ranger was arranged to accompany us to see hippos and crocodiles, after which we were charged $10/person. Conversations with other tourists later confirmed this activity is typically free.
* Nakuru Crescent Island Hike: Besides the $20/person boat fee, we were charged an additional $20/person "island hiking fee". We later verified through social media and other travelers that the specific area we hiked in is free. Furthermore, we were rushed throughout the short (under 20 min) hike and not taken to the island center. The actual standard island hike costs $33, lasts over 40 minutes, and includes photo opportunities with animals in the center. (We were not informed of this option nor given a choice).
3️⃣ Poor Safari Timing Caused Itinerary Reduction
* Amboseli park tickets are valid for 24 hours. Due to the guide's incorrect scheduling of the Safari time (done without consultation), our contractually agreed-upon final day Morning Safari was canceled. They knew how to schedule correctly to allow us an extra Safari, but we were neither consulted nor given options. Our complaint to the office received no reasonable response.
4️⃣ Unprofessional Guide Conduct
* On the last day, we paid $180 to extend the jeep hire. We confirmed an itinerary (Giraffe Centre -> Market -> Restaurant - guide specified). We indicated we'd decide on the restaurant that day. Midway through the planned activities, we requested to change restaurants, offering 2-3 options within the distance range the guide himself had suggested, but he refused them all. While searching for a new restaurant (which took less than 15 minutes), the guide decided we were taking too long. Without any discussion, he abruptly drove us directly to the airport. We arrived around 3 PM without having lunch/dinner and had to wait 4 hours before we could even enter the terminal for security and food.
Highlights:
✅ Guide Alvin was proactive in tracking animals: He ensured close-up sightings of most animals (we saw nearly everything except a leopard).
✅ During Safaris, the guide actively shared knowledge about animals and nature, enriching the overall experience.
"Alvin was exceptionally personable — assisting with luggage daily and even buying us fruits. We tipped him generously with daily gifts, developing a friendly rapport that made the later conflict particularly disheartening."
Conclusion: While the wildlife viewing experience met expectations, issues with chaotic management, opaque pricing, and guide negligence were significant. We advise exercising caution when choosing this operator.
IT
Email Christian | 20-35 years of age | Experience level: first safari
Great team and experience
Safari was simply amazing. Jhon was great we truly enjoyed the road with him. Friendly, professional and cool !
MY
Email Yen | 35-50 years of age | Experience level: first safari
Phenomenal
Never did I imagine that I could make my dream come true when we contacted Super Eagles to book a safari tour. Brian (office) answered all our questions patiently and offered us a good price that could fit our budget and we just needed to pay a deposit to book our tour. Despite the long road drives, the safari tour was amazing and so worth it! Jungle Brian (another Brian) was not only our driver but our tour guide! He was so knowledgeable and introduce us to many animals that we have never known existed, brought us to see all the most amazing animals. He navigated the maze of the national park without a road map, stop when we spot any animals and explained about them, sometimes bringing us close to the animals so that we can snap a few of those precious moments. Never in my life did I thought I would be able to see the great migration with my own eyes, seeing giraffes and herds of elephants crossing right in front of us and be amazed by the gazillions of wildebeest and zebras spanning across the savannah landscape. It was one of the most amazing experience in my life and it was worthwhile joining super eagles and grateful we had such an amazing tour guide.
CN
Email Heather | 20-35 years of age | Experience level: first safari
awesome tour
Great Kenya safari! Bildad at the agency was super responsive and helpful - answered everything quickly and made planning easy. Our guide Willson was fantastic: very knowledgeable (explained everything clearly and patiently), attentive, and a great driver on rough roads. Highly recommend them for a great value safari experience!
IN
Email Rahul Patel | 20-35 years of age | Experience level: first safari
Just Wow
We had a very good experience with this team. They showed us all the animals we wanted to see. I would especially like to say that there was a guide named Denis. It must have been the first time in my life that I had seen such a risky and brilliant guide.
Specially thanks to denis to support our group. If we late some time, he will manage and drive fast but reaching our place at time to time.
AT
Email Lina | 20-35 years of age | Experience level: 2-5 safaris
Great safari company ,well organised staff
From airport pickup to camp check-ins, meal stops loved the food and game drives, everything ran like clockwork. The team went above and beyond to make sure we were comfortable and having the best time.
Not a single hiccup. The team was always on time, our vehicle was clean and5 we felt completely safe and looked after throughout.
Shout out to our incredible safari guide leroy has deep and broad knowledge of flora and fauna as he calls it providing factual information ,very proffesional ,good communication skills and briefing creating a memorable safari expirience a genuine love for wilderness and desire to share to share its wonders book with them your lifetime safaru expiriencw and you wont regret
CN
Email cc | 20-35 years of age | Experience level: first safari
The overall experience was fifty-fifty
Overall Rating: The overall travel experience was acceptable, but near the end of the trip, we realized there were communication misdirections and cost traps that led to many unnecessary expenses.
We trusted our guide completely, but compared to other guides, he really did let us down a bit
Main Issues:
1️⃣ Guide Replacement Without Prior Notice
* Our contracted guide, Wilson, was unexpectedly replaced with Alvin (no advance notice). While Alvin performed reasonably well later, this uncommunicated change felt disrespectful.
2️⃣ Excessive Cost Traps
* We were encouraged to join a "nature walk" (not disclosed as a paid activity upfront), which was of little value. Upon finishing the brief 20-minute walk, they demanded $30/person. After negotiation, we only paid $30 for the entire group.
* During the Masai Mara Safari, an on-site ranger was arranged to accompany us to see hippos and crocodiles, after which we were charged $10/person. Conversations with other tourists later confirmed this activity is typically free.
* Nakuru Crescent Island Hike: Besides the $20/person boat fee, we were charged an additional $20/person "island hiking fee". We later verified through social media and other travelers that the specific area we hiked in is free. Furthermore, we were rushed throughout the short (under 20 min) hike and not taken to the island center. The actual standard island hike costs $33, lasts over 40 minutes, and includes photo opportunities with animals in the center. (We were not informed of this option nor given a choice).
3️⃣ Poor Safari Timing Caused Itinerary Reduction
* Amboseli park tickets are valid for 24 hours. Due to the guide's incorrect scheduling of the Safari time (done without consultation), our contractually agreed-upon final day Morning Safari was canceled. They knew how to schedule correctly to allow us an extra Safari, but we were neither consulted nor given options. Our complaint to the office received no reasonable response.
4️⃣ Unprofessional Guide Conduct
* On the last day, we paid $180 to extend the jeep hire. We confirmed an itinerary (Giraffe Centre -> Market -> Restaurant - guide specified). We indicated we'd decide on the restaurant that day. Midway through the planned activities, we requested to change restaurants, offering 2-3 options within the distance range the guide himself had suggested, but he refused them all. While searching for a new restaurant (which took less than 15 minutes), the guide decided we were taking too long. Without any discussion, he abruptly drove us directly to the airport. We arrived around 3 PM without having lunch/dinner and had to wait 4 hours before we could even enter the terminal for security and food.
Highlights:
✅ Guide Alvin was proactive in tracking animals: He ensured close-up sightings of most animals (we saw nearly everything except a leopard).
✅ During Safaris, the guide actively shared knowledge about animals and nature, enriching the overall experience.
✅ Alvin was exceptionally personable — assisting with luggage daily and even buying us Fruits. We tipped him generously with daily gifts,
✅ developing a friendly rapport that made the later conflict particularly disheartening, In Nakuru, they upgraded us to single rooms (one each), and in Amboseli, they moved us to a better camp
Conclusion: While the wildlife viewing experience met expectations, issues with chaotic management, opaque pricing, and guide negligence were significant. We advise exercising caution when choosing this operator.