Reviews

Sort By: Date Most Helpful Rating 41-49 of 49 Reviews
Chris   –  
United States US
Visited: August 2025 Reviewed: Aug 26, 2025

Email Chris  |  20-35 years of age  |  Experience level: 2-5 safaris

Responsive, easy, and thorough
5/5

The team at Phine Safaris was very responsive from the moment I asked for a quote to climb Mount Kenya and answered all of my questions beforehand. They met me easily for transport and had an experienced driver take me to the mountain and set me up with a great team. All around a wonderful experience on Mount Kenya thanks to Phine Safaris.

Troy   –  
United States US
Visited: August 2025 Reviewed: Sep 2, 2025

Email Troy  |  20-35 years of age  |  Experience level: first safari

Easy communication with all details taken care of
5/5

Phine Safaris provided everything we needed from start to finish for our 10 day trip to Kenya. Starting with Kelvin, he tailored the itinerary to meet every request we had, greeted us at the beginning of our trip, and left no detail for us to worry about it between lodging and transfers. There wasn’t an animal we didn’t see with our driver Nick, who checked off the Big 5 for us and focused on what we wanted to see. Overall it was as amazing as we hoped for and couldn’t thank Phine Safaris enough for providing us this opportunity within our budget.

Sam Aljaber   –  
United States US
Visited: September 2025 Reviewed: Sep 9, 2025

Email Sam Aljaber  |  20-35 years of age  |  Experience level: first safari

Friendly team, smooth planning, and an amazing Masai Mara trip from start to finish
5/5

From the first message to the last drive, Phine Safaris made everything easy. Great value, a driver who really knew the park

Marla   –  
United States US
Visited: September 2025 Reviewed: Sep 11, 2025

Email Marla  |  50-65 years of age  |  Experience level: first safari

Outstanding service and communication
5/5

I can't say enough positive things about Phine Safaris. Basing a decision to send a chunk of money to a tour operator in a foreign country can be a bit stress-inducing, but Phine (pronounced "fine") Safaris exceeded all our expectations. They facilitated our payment with a US Visa card in advance of our arrival, which gave us peace of mind regarding our plans and also payment protection. To give a specific example of the type of service they provided, we asked them to arrange a driver to pick us up at the Nairobi airport in the middle of the night when we first arrived. We were scheduled to arrive at something like 2 AM, but it took hours longer to retrieve our luggage and make it through the airport controls. Not only did they arrange for a driver who waited for us the whole time, but Hilde at Phine Safaris also sent me WhatsApp messages to ensure that we had met up with the driver. They did not just pass off the responsibility to the driver and forget about it, they continued to monitor our connections to ensure that there were no issues -- in the middle of the night no less. Whenever we booked with Phine Safaris, we knew that we would be well cared for with no mishaps. Finally, I want to mention that the prices Phine Safaris quoted us were very competitive, so we didn't sacrifice affordability to get great service with Phine Safaris. I can recommend this tour operator without reservations.

Andrew M   –  
United Kingdom UK
Visited: November 2025 Reviewed: Nov 20, 2025

Email Andrew M  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent your company delivered amazing Safari experience
5/5

Phine Safaris were excellent from the start , put together a personalised private safari and beach holiday at reasonable price . Very prompt and responsive communication from Kelvin who looked after me throughout. I had a great guide and driver Moses, very knowledgeable and experienced. I visited 4 park areas , each different and special . The accommodation was great in every park, and amazing food to choose from, with excellent staff . I took train myself to Diani beach , met there for transport to hotel . Baobab resort was superb , the beach is stunning , again amazing food and staff . As my flight from Nairobi changed Kelvin was very responsive to change time of transport to airport via WhatsApp . Transport driver details for airport/train transfers given by WhatsApp so know who is picking you up and eases communication . I had an amazing holiday experience which exceeded my expectations. I highly recommend Phine Safaris and thanks to Kelvin , Moses and the team .

Espen Paaby   –  
Norway NO
Visited: November 2025 Reviewed: Nov 24, 2025

Email Espen Paaby  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing weekend in Masai Mara
5/5

We had a perfect 3 day, 2 night fly-in safari in the Mara in the first weekend of November. We was picked up at our hotel Friday morning, went straight to Wilson and within 2,5 hours of departing the hotel we were in the Mara. Once there we had a blast. The Mara Engai Wilderness Lodge was wonderful and had the most amazing view over the Mara. Wildlife was abundant as always with us observing a lion honeymoon within 30 minutes of leaving the airstrip on the way to the lodge. Our guide James had extensive knowledge of the Mara Triangle and knew where to go to find the good stuff. He also managed to spot a Black Rhino family from multiple kilometers away. The grazer baby boom was at the beginning it seemed and we saw a lot of young, from topis, impalas, zebras, buffalos, hippos, elephants as well as hyenas and of course several lion couples on their honeymoon. The weather was great with plenty of sun and we experienced no rain, just saw a couple of showers in the distance. Hilda from Phine Safaris did a splendid job in organizing it all, and quickly adjusted the itinerary to meet our every need. Everything went smoothly and according to plan. Highly recommended!

Razvan   –  
Romania RO
Visited: November 2025 Reviewed: Dec 15, 2025

Email Razvan  |  35-50 years of age  |  Experience level: first safari

Well planned! Great experience
5/5

I had an amazing experience with Phine Safaris! We booked a 5-day tour visiting Amboseli, Nakuru, and Masai Mara (+an extra stop to Lake Naivasha). From start to finish, everything was perfectly organized. The communication throughout the booking process was clear and timely, and the staff (especially Perpetua) was always friendly and ready to assist with any questions I had.

The safari tour itself was well-planned, giving us the chance to see the BIG5 and even the “Ugly 5.” We truly appreciated the flexibility and expertise of our guide-driver, who made sure we had the best experience possible.

Overall, I highly recommend Phine Safaris to anyone looking for a reliable, well-organized safari experience throughout Kenya. It was a trip of a lifetime, and Phine Safaris made it unforgettable!

Merly S.   –  
France FR
Visited: December 2025 Reviewed: Jan 28, 2026

Email Merly S.  |  35-50 years of age  |  Experience level: first safari

A stress-free and fun experience
5/5

Me and my daughter traveled to Nairobi for a 4 day Safari to the Masai Mara National Reserve and from beginning to end the experience was organized very well. With a very good and proactive communication without being intrusive allowing me to respond when I could and providing clear explanations on what to expect and the different options.
Upon arrival our pick up was right on time and again we had good communication, our pick up for the Safari was very good as well and we even got some very awesome safari hats! we were the only ones in our group that had them as others had coordinated with different agencies and it was another small token to show the attention to detail and care for making the trip enjoyable.
The accommodation at the Reserve was very comfortable, we selected Enkorok and it did not disappoint, the meals were awesome as well as the service, the rooms were very very comfortable as well as the showers, hot water and the pool , all very comfortable.
The experience in the Reserve was absolutely incredible our guide Moses was very knowledgeable of all the fauna in the reserve, communicated seamlessly and knew all the best spots to take us to and we saw the big 5! on top of great pictures we learned a lot about the ecosystem in the reserve and the animals, their patterns, the nature of their interactions,
Our return to Nairobi was seamless and the constant communication was always welcomes particuarly for me as a mother traveling with my daughter to an African country I had a few worries but needless to say that I chose the best agency possible because we enjoyed a wonderful safari that will be a memory that I will forever treasure.

Li   –  
Germany DE
Visited: January 2026 Reviewed: Feb 1, 2026

Email Li  |  35-50 years of age  |  Experience level: 2-5 safaris

Good service
5/5

Everything was organised very well. The group was mixed with participants from other companies. The guide was very good and very friendly.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 46
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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