Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $190 to $800 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Tom Newton | 20-35 years of age | Experience level: first safari
Organised to perfection, I honestly couldn't expect anything more it has been amazing!
We are a UK 28 year old couple who came across Serengeti by chance and if you're reading this, I can't stress enough how important it is that you book Serengeti Smile (and request Champion, he's a legend!!!). Everything has been on time, if I had any questions prior to coming and whilst being here, they were answered.
The value for money is great considering you're spending about 11/12 hours a day in a jeep and seeing SO much stuff. Each day was spent in a different area and there was always a new animal or sight to come across - champion knew exactly where and when to go to get the best views/photos.
The accomodations picked by the operator were all good, we have slept well every night and had nice food. Some of the food has been amazing (pumpkin soup!). There was always a variety of food so don't worry if you're fussy. Packed lunch boxes are taken from these accommodations which again, have a wide variety of food to keep people satisfied. There is also unlimited water and fizzy pop whilst travelling around. Everything is thought of by Serengeti smile!
Champion is down to earth, funny and a pleasure to be around. He made an already amazing trip that bit more special and we will never forget him!
We hope to be able to return one day in the future but once again, if you're reading this then GET THIS BOOKED. You won't regret it.
Friendly and Reliable company that shows us the beauty of Serengeti
We had booked 8 Days of Safari with Serengeti Smile.
Our guide and driver (Ayubu) was friendly and knowledgeable and showed us all the Big 5 and Great Migration of Wildebeest including River Crossing.
Please note: There is always a bit of luck involved regarding which animals you are able to spot and what you are able to see depending on where the animals are roaming in the Serengeti National Park.
Despite the element of luck, I will say our guide did everything he could to help us witness these in reality and I am very happy for that.
It was an amazing experience to see everything in-person what we were only watching on TVs.
Other than that Rooms were great. Food was really good. Jeep (Land Cruiser) was reliable. Drive was amazing.
I would like to thank Albert, Ayubu, and the rest of Serengti Smile team for making this Safari a memorable one.
Thanks Serengeti Smile
FR
Email Jelena | 35-50 years of age | Experience level: first safari
Reliable, flexible and very good driver
We had a very good expérience with serengeti smile. Reliable, good communication, flexible and good accommodations. Our driver Michael was exceptionnal. We felt in security with him and was the best to find the good position to have a Nice view on animals. We also had a very nice french speaking guide Charles. Thank you.
SE
Email Amber | 20-35 years of age | Experience level: first safari
Amazing and surprising!
We had 3 nights in Zanzibar and went to Arusha after that — very reasonable price with a fantastic hotel and food. Excellent communications and service. Always patient and always available.
IT
Email Marco | 20-35 years of age | Experience level: first safari
Amazing, professionaly and punctual
Our experience with Serengeti Smile was fantastic. They made us a perfect holiday with Safari and Zanzibar. The hotels that they booked was luxury and very confortable. Our ITALIAN guide was very prepareted and very kindly. If I’ll return in Tanzania, I’ll contact Serengeti Smile!
Email Augusto Barrios | 35-50 years of age | Experience level: first safari
Flexible but also really helpful to provide the best experience possible for us. Highly recommended.
From the moment we were planning the trip, Serengeti Smile was really helpful and flexible in order to adapt to our requirements. We wanted to do some safari days and then go to Zanzibar for some relaxing time at the beach and they managed to orgnise both sides just perfectly. Everything during our trip worked out as planned and they were really helpful even when we asked for an add-on that wasn't planed in advance as an additional tour or day trip. Their stuff is super friendly and our guide during the safari part was just the nices guy ever. He was so worried about us having a great experience that he was always aiming to go the extra mile. We really loved everything about this trip and will highly recommend Serengeti Smile to anyone planning to visit Tanzania in the future.
FR
Email Yannick chen | 20-35 years of age | Experience level: first safari
Serengeti smile gave us an unforgettable souvenir of a safari
We choose Serengeti Smile for a safari in Serengeti, Ngorongoro Crateer and Arusha because we see it was a serious company on social media.
We did the safari, me and my wife, with Max as a guide. We had very very good time. Max was taking care of us, making us safe, he has also very good driving skills. Very friendly guide, with a big heart and with who you can have interesting and sometimes, deep, conversations. I recommend them with my heart. You will not regret your choice.
I have heard they choose their guide miticulously for our safety.
IT
Email Tiziano | 65+ years of age | Experience level: 2-5 safaris
Reliable, accurate, prompt, careful
I found Serengeti smile agency on the internet with good to excellent reviews. I can guarantee that those are well deserved. Albert and his staff gave us an outstanding service either in terms of accommodations or for the driver and vehicle provided. Hotels in the NE safari parks regions (amazing) are clean, quiet, well equipped with very kind and well trained staff. Even the tents in Serengeti savana turned out as much more comfortable than my expectations. Resort in Zanzibar NE beach is top class and location is perfect for diving, snorkelling and … rest.
NO
Email Eunice | 20-35 years of age | Experience level: first safari
Outstanding tour with Serengeti smile
We had a lovely tour with Serengeti's smile. It was effortless to communicate with them, and they were flexible and very professional. We were so happy with our tour guide. He was very knowledgeable, friendly, punctual and attentive. We saw so many animals, and it was terrific.
The reason for the four stars is because of the lunch boxes. The lunch boxes were terrible, and we were travelling with a child. On the last day, we even asked if the kid could get something else, but we didn’t get it.
I would recommend Serengeti Smile, but let them know about your food requirements.
HK
Email Joseph W | 35-50 years of age | Experience level: 2-5 safaris
The company is efficient and quick to respond.
Our guide Deo is a very nice , responsible and caring person who can satisfy all of our needs and requests. It’s a really enjoyable trip for us ! Thanks!