Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
SG
Email Namrata | 35-50 years of age | Experience level: first safari
Safari Of Our Dreams
Serengeti Smile made our dream safari in Tanzania a reality. From the very beginning, Patricia—our representative—was an absolute blessing. Despite our long list of questions and several itinerary changes, she remained patient, proactive, and incredibly efficient in addressing every concern. The accommodations she arranged were each unique, offering us unforgettable experiences throughout our journey. Patricia was always prompt with her responses and kept in touch before our trip, during the safari, and even after we returned home to ensure everything went perfectly.
Our guide, Piyus, was outstanding. His deep knowledge of the wildlife, the landscapes, and Tanzanian culture added so much depth to our trip. With his sharp eye, he managed to spot even distant animals and made sure we didn’t miss a single moment of Serengeti’s magic. He was attentive to our requests and ensured we got the best possible experience every step of the way.
The Serengeti Smile team truly goes above and beyond, always putting the traveler first. I wholeheartedly recommend their services to anyone planning a safari—you’ll be in the best hands and create memories that will last a
US
Email David | 50-65 years of age | Experience level: first safari
Friendly, customer service oriented and knowledgeable
Fantastic tour. Worked initially with our consultant, Eliad, and he customized a tour for us based on feedback and questions over multiple WhatsApp conversations. He also provided timely responses to general questions as this was my first safari. Once in Tanzania, our guide, Saturo, picked us up and provided a wonderful tour over the next four days giving us plenty of insights on the animals and their behaviors. We completed our holiday with four days of relaxation at Nungwi Beach in Zanzibar. Serengeti Smile provided a wonderful, carefree experience for us. Great job!
SE
Email Christian | 50-65 years of age | Experience level: 2-5 safaris
Professional and customer centric
Serengeti smile created a really great experience for us. They tailormade our trip after what we wanted and came up with good suggestions. Great dealing with when planning the trip.
Our safari guide made all the difference. He found us all sorts of interesting animals and was also full with great facts about what we saw.
Can really recommend Serengeti smile to anyone that is interested in making a safari trip.
SE
Email Marie Wallmark | 35-50 years of age | Experience level: 2-5 safaris
Extremely service orientend and focused on making sure we hade the most amazing experience
Serengeti Smilea and our tour guide Libe gave us an incredible experience. I would recommend using this conpany to anyone. Very friendly, service minded. Libe took us around Teregire, Serengeti and Ngorogoro and made sure we got to see the big 5. In addition Libe shared lots of experience and knowledge about the parks, animals but also country, traditions which was very interesting to learn. A memory for lifetime
CH
Email Riccardo | 20-35 years of age | Experience level: first safari
Unforgettable experience, with the best tour operator!
My girlfriend and I decided to entrust our first ever safari to Serengeti Smile, and we were absolutely thrilled with the experience. From our very first telephone conversation with Jeremiah, we felt confident and well looked after in every way, and we were even able to deal with a few minor personal issues thanks to his flexibility and helpfulness. In addition, we were accompanied by John during our four-day safari, an expert guide who shared his knowledge, passion and sense of security with us. Everything was organised down to the smallest detail, and we wanted for nothing. Truly an unforgettable experience!
IT
Email Laura Silveri | 35-50 years of age | Experience level: first safari
Great tour and great service
We selected Serengeti Smile because it was very fast in making all the different quotes we asked to decide what to do in our safari. Jeremiah was always very helpful and responsive, also when we had questions after the booking (like with the online Visa request). He also helped us organize a orphanage visit in Arusha.
The lodges and camp site selected were all great.
Our tour guide John was a great driver and explained us everything when we had question.
US
Email Alicia | 35-50 years of age | Experience level: first safari
Overall and amazing company and tour guide!
We did a 8 day safari in Tanzania with 3 nights extension to Zanzibar. From the beginning Patricia was easy to communicate with, she was very responsive and answered all our questions. Then from the airport pickup to our last night, the company was professional, the kind and easy to communicate with. Our guide for our safari was Zack. He has many years of experience and that showed in his driving skills, his professionalism, his knowledge or the animals and cultures. He was kind to everyone we met, he shared food if extra was available and he was conscious of the rules in the park. Respecting the animals by keeping appropriate distance all the while getting us the best opportunities for photos. (Not all company guides did this) For us respecting the nature and animals is very important and it was so nice to be with someone that cared. 10/10 would recommend this company if your searching for an exciting African safari. We would also recommend Zack if he is available, we learned so much from him. You can tell he loves his job, is passionate about his country and people that live here. Thank you for taking us on this adventure!!
US
Email Samantha | 20-35 years of age | Experience level: first safari
They were very responsive, guide was phenomenal and Tanzania based company.
We had the most amazing safari experience with Serengeti smiles. It’s overwhelming when booking a tour operator but Patricia helped us to book just what we needed. She replied to my emails very promptly answering any questions I had. It was a seamless process and all accommodations booked were wonderful. Our safari guide/driver (Zack) was absolutely amazing! He was professional, prompt, knowledgeable and experienced. His driving was great even on the extremely rough roads. He was enjoyable to be around and truly made our experience unforgettable!
Great company, good value for money and very reliable.
Email Heather | 20-35 years of age | Experience level: first safari
They were reliable, professional and everyone we dealt with very friendly!
We did a 4 day safari in October 2025 with Serengeti Smile and had Libe as our guide. We had a once in a lifetime experience and Libe was an amazing guide. He was knowledgeable, reliable and friendly. He drove the bumpy African roads very well too! We saw the Big 5 up close within 3 days and also lots of other rare wildlife including a close encounter with a cheetah and her cubs. We also managed to see a rare black rhino up close too. Would definitely recommend Serengeti Smile to anyone wanting to do a Tanzanian safari. They were very organised and professional from initial enquiry through the booking process and when we arrived. Thanks Libe for a fantastic few days we will never forget!
US
Email Private | 65+ years of age | Experience level: over 5 safaris
Very responsive and helpful; good guide.
The company was easy to deal with (unlike many), they provided a good guide (Champion), the lunches were good, the jeep was well equipped including with a charger and chilled drinks. Guide was very consentious and responsive to our requests.
As for the hotels we wanted a tented camp and we were given two. Both of the two we chose had some good features but both were off a noisy highway. If you don't like road noise don't choose those.