Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 1,228
  • 4 star 27
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 1,228 Reviews
He   –  
China CN
Visited: September 2026 Reviewed: Sep 20, 2026

Email He

Professional and patient
5/5

We had a wonderful safari in Tanzania with Serengeti Smile. We saw the Big Five, cheetahs, and the wildebeest river crossing. Our guide, Sanare, was excellent—professional, patient, humorous, passionate, and very attentive. He was incredibly good at finding animals quickly. If you book with Serengeti Smile, definitely ask for Sanare. Our sales contact, Patricia, was also fantastic. She patiently revised our itinerary many times according to our requests, was professional and enthusiastic, and always replied very quickly. Overall, it was a truly enjoyable trip. Highly recommended!

Yuval   –  
Israel IL
Visited: September 2026 Reviewed: Sep 20, 2026

Email Yuval  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime
5/5

A once-in-a-lifetime experience with a very patient driver named Libby; he was attentive, friendly, and highly professional.

Nadav   –  
Israel IL
Visited: September 2026 Reviewed: Sep 20, 2026

Email Nadav  |  20-35 years of age  |  Experience level: first safari

The service was excellent; our driver was attentive, focused, and very patient. He helped us with ev
5/5

The service was excellent; our driver was attentive, focused, and very patient. He helped us with every request and looked for unique wildlife for us. The hotels were good for the area, and the entire organization by James prior to our arrival was excellent.

Inbar   –  
Israel IL
Visited: September 2026 Reviewed: Sep 20, 2026

Email Inbar  |  20-35 years of age  |  Experience level: first safari

Libi is the best
5/5

Libi is the besttttt and The service was excellent; our driver was attentive, focused, and very patient. He helped us with every request and looked for unique wildlife for us. The hotels were good for the area, and the entire organization by James prior to our arrival was excellent.

Yarin   –  
Israel IL
Visited: September 2026 Reviewed: Sep 20, 2026

Email Yarin  |  20-35 years of age  |  Experience level: first safari

incredible experience
5/5

Our driver, Libby, was patient, caring, and attentive. The trip was enjoyable and memorable, and James’s organization was excellent and well-structured. We had a wonderful time and will be back!
The price was appropriate and very reasonable.
The hotels were unique and of a good standard for the location.

James Corby   –  
Malta MT
Visited: September 2026 Reviewed: Sep 19, 2026

Email James Corby  |  35-50 years of age  |  Experience level: first safari

An unforgettable safari with an exceptional guide
5/5

We had a wonderful five-day family safari with Serengeti Smile, thanks above all to our excellent guide, Champion. He was a remarkably careful and skilful driver, always attentive to our needs and consistently enthusiastic throughout the trip. His knowledge of the wildlife and ability to spot animals made every day rewarding—and, with his help, we were fortunate enough to see the Big Five. Champion was friendly, patient and thoroughly professional, and we always felt we were in very safe hands. An unforgettable experience, and we would recommend both Champion and Serengeti Smile without hesitation.

Nathalie   –  
Canada CA
Visited: September 2026 Reviewed: Sep 18, 2026

Email Nathalie  |  50-65 years of age  |  Experience level: first safari

Dreaming safari
5/5

An unforgettable safari with Serengeti Smile! Everything was perfect from start to finish. A huge thank you to Piniel for the excellent organization before the trip. On the ground, we were lucky enough to see the complete Big Five thanks to the expert eyes and incredible knowledge of our guide, Nixon. Thank you also to our driver, Nicolas, for his very safe driving and perfect control on all tracks. This is an amazing team that we recommend 100%!

Marylou   –  
Canada CA
Visited: September 2026 Reviewed: Sep 18, 2026

Email Marylou  |  20-35 years of age  |  Experience level: first safari

An absolute 5-star dream safari in Tanzania!
5/5

From the very beginning, Pignel did an incredible job organizing everything perfectly and answering all our questions before the trip.Once we arrived, our guide Nixon and our driver Nicolas made this experience truly unforgettable. They are incredibly passionate professionals who went above and beyond to show us absolutely everything we wanted to see. Their attention to detail, kindness, and attentive listening made us feel safe and cared for throughout the entire journey.Thank you so much to this amazing team for making our dream safari come true. We highly recommend them!

Nabil   –  
Canada CA
Visited: September 2026 Reviewed: Sep 18, 2026

Email Nabil  |  35-50 years of age  |  Experience level: first safari

Unforgettable experience
5/5

What a wonderful journey! We were picked up from the airport by our warm and knowledgeable driver Aminiel and taken on the trip of a lifetime! We saw all the animals we wanted to see even the rare black rhino even if they didn't want to be seen.
The staff at all the stays included in our package were incredible and so much fun. Highly recommend this to anyone.

Helena   –  
Malta MT
Visited: September 2026 Reviewed: Sep 17, 2026

Email Helena  |  under20 years of age  |  Experience level: first safari

He is very helpful and always makes sure everyone is happy and safe!
5/5

We had a great time all thanks to our tour guide: Champion. Champion was helpful, reliable and made sure we saw so much in the 5 days we were on safari. He made sure we saw up close, got to things on time and always left us with a smile on our faces. couldn’t have asked for a better tour!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,228
  • 4 star 27
  • 3 star 1
  • 2 star 0
  • 1 star 0
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