Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 955
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 955 Reviews
Sherri Peck   –  
United States US
Visited: February 2026 Reviewed: Feb 10, 2026

Email Sherri Peck  |  50-65 years of age  |  Experience level: first safari

Use SERENGETI SMILES & Domi for best Safari!
5/5

My husband and I booked a 7-day Tanzania safari with SERENGETI SMILES and have been incredibly happy with the booking process and Safari price with Pinel, for making the arrangements and a few modifications, as well as our tour guide, Domi!
In fact, Domi’s guide services have been beyond our expectations! He asked about our interests the first day, and has been very persistent and assertive in getting just the right spot in the Land Cruiser for us to get amazing close-up photos of the Big 5 animas as well as many more animals and birds. He ensures the Land Cruiser and windows are clean every morning and there are cold drinks and box lunches. He is extremely knowledgeable about animals and birds and has great experience to know where to find these amazing animals as well as to communicate with other guides for the absolute best photographer point of view. He also has proven his elite driving skills by not getting stuck in a lot of mud (like some other guides) in the parks or getting caught in flooding from a torrential rain downpour. We HIGHLY recommend SERENGETI SMILES and DOMI for the best North Tanzania safari experience.


Aaron   –  
Canada CA
Visited: January 2026 Reviewed: Feb 8, 2026

Email Aaron  |  20-35 years of age  |  Experience level: first safari

⭐⭐⭐⭐⭐ Incredible 5-Day Safari Experience with Serengeti Smiles
5/5

We had an absolutely amazing five-day safari experience with Serengeti Smiles. From start to finish, everything was handled with care, professionalism, and genuine kindness.

Piniel was our main point of contact and was incredible. He communicated with us via WhatsApp the entire time, was extremely responsive, and helped with everything—from airport transfers and hotel arrangements to planning our safari route and matching us with the perfect guide. His service was so outstanding that we even met him in person at our hotel in Arusha.

Our guide, Hussein was phenomenal. An excellent driver, incredibly knowledgeable, and so kind throughout the entire trip. Thanks to him, we saw all of the Big Five and more—lions, cheetahs, leopards, giraffes, zebras, wildebeests, and even a very rare black rhino. He answered every question we had and made the experience both educational and unforgettable.

The value for the money was exceptional, and we couldn’t recommend Serengeti Smiles more highly

Laura   –  
United Kingdom UK
Visited: February 2026 Reviewed: Feb 8, 2026

Email Laura  |  20-35 years of age  |  Experience level: first safari

Professional & experienced
5/5

We have just completed a 5 day safari across Tarangire, Serengeti, Ndutu & Ngorongoro. We have the best experience of our lives. The booking process was smooth and any questions we had were answered sufficiently and quickly.

We were lucky to have Zack as our guide who was absolutely brilliant. We felt safe at all times, he was a very skilled driver even in difficult conditions. Zacks knowledge and experience was superb, his eye for spotting different animals and choosing what routes to take really made our experience and meant we were able to see some incredible sightings. We saw more than we ever expected we would thanks to Zack including a serval cat, 3 leopard sightings, 4 rhinos, many close elephant and lion encounters and so so much more.

We would recommend Serengeti smile to anyone thinking of coming to Tanzania, we have truly had the most amazing time and are feeling very grateful for the experience we’ve had.

Despoina Kontou   –  
Greece GR
Visited: February 2026 Reviewed: Feb 7, 2026

Email Despoina Kontou  |  20-35 years of age  |  Experience level: first safari

Outstanding Safari Experience – We saw it all!
5/5

​We had an unforgettable 4-day safari for 4 people thanks to our exceptional guide Pius Meiliar. He was incredibly polite, calm, and attentive to our every need. Thanks to his expertise and dedication, we managed to spot not only the Big 5, but also the Ugly 5 and Small 5, always getting us close enough for the perfect photos.
​His eye for detail was amazing—he pointed out everything from lions and rhinos to "Pumbas," unique lizards, and tortoises. Communication was seamless, and the daily itinerary he planned was comprehensive and perfectly structured. We highly recommend him to anyone looking for an authentic and full safari experience! The overall experience relative to the price was more than great, offering truly exceptional value for everything we experienced.

Tasos Papamanolis   –  
Greece GR
Visited: February 2026 Reviewed: Feb 7, 2026

Email Tasos Papamanolis  |  20-35 years of age  |  Experience level: 2-5 safaris

The best!
5/5

Our safari guide in Tanzania, Pius Meiliar, was absolutely AMAZING!!! 🤩
We truly don’t have enough words to describe how incredible he was! With great experience, outstanding knowledge, and genuine passion for wildlife, he gave us some of the most magical moments of our lives. He had an incredible ability to spot animals and always positioned us perfectly to experience every scene up close — it felt like we were inside a live documentary!
Thanks to him, we were able to see all of the Big Five, which made our experience even more unforgettable.
Always smiling, kind, patient, and full of positive energy, Pius made our safari not only exciting but also completely safe and comfortable. Pius Meiliar made our adventure truly unforgettable, and we highly recommend him to anyone who wants an authentic and extraordinary safari experience in Tanzania! 🦁🌍✨

Tasos   –  
Greece GR
Visited: February 2026 Reviewed: Feb 7, 2026

Email Tasos  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience!
5/5

Our safari experience was absolutely amazing thanks to our guide, Pius Meiliar. Thanks to his incredible knowledge, experience, and sharp eye, we were able to spot all of the Big Five with ease. He always knew where to go and how to position the vehicle perfectly, while also explaining animal behavior in a clear and engaging way. We felt completely safe and well taken care of throughout the safari. Truly an unforgettable experience and highly recommended!

Philip   –  
United States US
Visited: February 2026 Reviewed: Feb 6, 2026

Email Philip  |  20-35 years of age  |  Experience level: first safari

Exceptional
5/5

Our group of five had an absolutely incredible experience from start to finish with Serengeti Smiles. From the moment we met our guide, Champion, we knew we were in great hands. He kept the energy high, welcomed every question, and even when he didn’t immediately know an answer, he took the time to research it and follow up with us later. That level of care and professionalism set the tone for the entire safari.

After meeting the Serengeti Smiles team, we headed out on our adventure. Our Land Cruiser may have been an older model, but it was built like a tank, reliable, comfortable, and perfect for the terrain. We had zero vehicle issues the entire trip.

Over four unforgettable days, we saw every animal we had hoped to see. We even joked that Champion must be good luck! One of my most memorable moments was our first evening in the Serengeti, exploring the landscape and taking stunning sunset photos. It was pure magic.

Thanks to Champion’s sharp eye and deep knowledge, we saw the Big Five and so much more. He truly has eyes like a hawk and wisdom like an elephant. What stood out most was his patience and character, he was always the first to stop and help other safari vehicles if they were having trouble. His level of service extended far beyond just our group, and that says a lot about who he is.

I can’t recommend Serengeti Smiles highly enough to anyone considering a safari. And if you can, ask for Champion, you won’t find a better guide.

Kate   –  
Singapore SG
Visited: February 2026 Reviewed: Feb 6, 2026

Email Kate  |  20-35 years of age  |  Experience level: first safari

An unforgettable safari experience with THE BEST guide!
5/5

We had a great experience with Serengeti Smile and would definitely recommend them!! Their team communicates very well in English. As a local agency, their prices are very affordable, while the service and overall experience are still excellent.

A huge part of that was our guide, CHAMPION. He was incredibly entertaining and kept the energy up the whole time, which made the long drives feel so enjoyable. At the same time, he was extremely professional and clearly very experienced. His ability to spot animals from far away was seriously impressive — we saw so much because of him that we would have definitely missed on our own. Thanks to him we saw the BIG 5!!

He truly went beyond expectations. He handled all five of us by himself so smoothly, always making sure everyone was comfortable, engaged, and safe. The jeep was always well stocked with drinking water, and there was electricity available for charging our device. There was plenty of food during meal times and the lodgings are very clean.

Highly, highly recommended!

Alex   –  
United States US
Visited: February 2026 Reviewed: Feb 6, 2026

Email Alex  |  20-35 years of age  |  Experience level: first safari

Excellent local operator with knowledgeable guides
5/5

Our safari guide Champion had great English, was very knowledgeable about all of the animals we saw, and was great at spotting and finding animals. Our vehicle never had any issues and the safari was reasonably priced.

Ashley   –  
United States US
Visited: February 2026 Reviewed: Feb 6, 2026

Email Ashley  |  20-35 years of age  |  Experience level: first safari

Friendly
5/5

My experience with Serengeti Smiles was great from the start. The tour representative was very helpful in answering all my questions and responses were quick. Honestly, you just have to pay the deposit and show up, everything else is sorted and there’s nothing else you’ll have to worry about. The safari itself was worth every penny we paid for. Our guide, Champion was very knowledgeable and fun! It felt like we saw every inch of each location we went and didn’t miss out on anything. He is very good is spotting animals and making sure we get the best viewpoint for each animal. I can’t say enough good things about Champion!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 955
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Serengeti Smile, not SafariBookings