Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 1,007
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 1,030 Reviews
Zaki Hakami   –  
Saudi Arabia SA
Visited: March 2026 Reviewed: Mar 26, 2026

Email Zaki Hakami  |  35-50 years of age  |  Experience level: first safari

Unforgettable Safari experience with Serengeti Smile
5/5

We had an unforgettable Safari experience with Serengeti Smile! From the moment I booked, Jeremiah was super helpful and made sure everything was perfect. The accommodations were clean and provided delicious food . Pius, our driver, was amazing - knowledgeable, professional, and made sure we saw all the incredible sights. Can't recommend Serengeti Smile enough! 😊

Cagla   –  
Netherlands NL
Visited: March 2026 Reviewed: Mar 25, 2026

Email Cagla  |  20-35 years of age  |  Experience level: 2-5 safaris

Unforgettable 4-day safari experience!
5/5

We had an unforgettable time with Serengeti Smile. Our tour guide Simon was amazing! He always gave us enough time and space to see the animals and make the experience worth it! He is also very friendly and funny :) Our hotels were very nice and clean! Overall i highly recommend Serengeti Smile.

Martha   –  
Tanzania TZ
Visited: March 2026 Reviewed: Mar 24, 2026

Email Martha  |  20-35 years of age  |  Experience level: 2-5 safaris

He is the best of the best
5/5

Serengeti smile exceeded my expectations of enjoyment, for sure even the money i paid was too small because i enjoyed more and in case of communication you guys met my expectations and i pray for your good health so that other people can get better service.

Yanira   –  
Peru PE
Visited: March 2026 Reviewed: Mar 23, 2026

Email Yanira  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

Our stay in Tanzania with Serengeti Smile has been incredible. From the first moment we felt safe and accompanied, the accommodations suggested by the agency all excellent. As for our guides Daniel and Zack, we have to say that they have been the best! Together with them we could see the big five and more. Thank you very much Serengeti Smile for this beautiful experience.

Loreta   –  
Latvia LV
Visited: March 2026 Reviewed: Mar 23, 2026

Email Loreta  |  20-35 years of age  |  Experience level: first safari

Professional tour operator delivering personalized, well-organized, unforgettable experience
5/5

Communication was excellent throughout the entire experience. The tour operator was available 24/7, responded quickly, and was always understanding and ready to help whenever needed. The safari itself was an incredible 5 day experience. Visiting during the rainy season made it even more special, and I would highly recommend going at this time of year. Our guide went above and beyond to fulfill all our wishes—when we mentioned we wanted to see lions, we were observing them within an hour. We also hoped to see a leopard, and the guide made that happen as well. While some may call it luck, it was clear that the guide’s expertise and dedication played a huge role. He even offered to take us to a Maasai village on the last day of the safari, which we happily accepted, and it turned out to be a great addition to the experience. The accommodations arranged by the tour operator were excellent. The second one, located in the middle of the savanna, was especially memorable, with wild animals roaming nearby—it created an unforgettable atmosphere. The entire trip was thoughtfully planned down to the smallest details. I would definitely recommend Serengeti Smile as a reliable and professional tour operator that delivers truly unforgettable experiences.

Ceira   –  
Tanzania TZ
Visited: March 2026 Reviewed: Mar 23, 2026

Email Ceira  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

We received a good customer care and nice welcoming experience!

MJ   –  
Canada CA
Visited: March 2026 Reviewed: Mar 23, 2026

Email MJ  |  50-65 years of age  |  Experience level: first safari

Amazing experience
5/5

We took a 10 day safari with Serengeti Smiles and they delivered on our planned excursion. We had an unforgettable experience touring various parks and we were amazed that we could see so many animals and so close to us. We saw the Big Fives, some of the Little Fives and some of the Ugly Fives ! Our guide Pius was very knowledgeable about Tanzania and the parks. He was so resourceful, respectful and caring about his country, our wellbeing, nature and even his car, to ensure we were safe.

We travelled on March so we expected rain. And we did have some torrential downpours. It did slow us down a little due to very bad road conditions but this is why we planned 10 days this time of year.

Our accommodations were as described. Everywhere we stayed, we had incredibly friendly and welcoming staff.

Overall, we are extremely happy with our experience and we believe it was great value for our money.

Roman   –  
United Kingdom UK
Visited: March 2026 Reviewed: Mar 18, 2026

Email Roman

Best safari experience
5/5

We had such an amazing time during our 3 days safari in the Ngorongoro Crater and Tarangire National Park. Our guide Champion was fantastic, gave us very detailed information about the animals and went above and beyond to find the best spots to see the animals. I would highly recommend Serengeti Smile as they have been very accommodating, friendly and of good value.

Sonia   –  
United Kingdom UK
Visited: March 2026 Reviewed: Mar 18, 2026

Email Sonia  |  20-35 years of age  |  Experience level: first safari

Great experience
5/5

Our experience with Serengeti Smile has been excellent from start to end. Fredrick was incredibly helpful and friendly and helped us choose the right safari option for our group. Our driver, Champion, was incredibly knowledgeable, fun and we learned a lot thanks to him. Thank you to the Serengeti Smile team for making our safari experience so smooth and memorable.

Saurabh   –  
United Kingdom UK
Visited: March 2026 Reviewed: Mar 18, 2026

Email Saurabh

Fantastic safari experience!
5/5

I had a fantastic Ngorongoro safari experience with Champion. The entire trip was smooth, well-organized, and very customer-friendly from start to finish.

The lodge from Serengeti Smiles, was also excellent — comfortable, well-maintained, and a perfect place to relax after a day of safari.

Overall, a great experience and I’d highly recommend Champion for a hassle-free and enjoyable Ngorongoro safari.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,007
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Serengeti Smile, not SafariBookings