Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 915
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 938 Reviews
Rob James   –  
United Kingdom UK
Visited: January 2026 Reviewed: Jan 6, 2026

Email Rob James  |  35-50 years of age  |  Experience level: first safari

a first class service built on knowledge and intelligence
5/5

Justin is an incredible guide. he is so knowledgeable and passionate in his craft. I was constantly amazed that he would spot animals in the distance whilst driving around the serengeti. In relation to that, he is a great driver and also knows the best spots to stop for lunch and where the best views are. Justin also put up with and answered my various questions over the week. the lunches were also very nice. top marks!
Serengeti smiles were also incredible in the planning of the trip before we left and we are grateful to Patricia for that. the organisation knows all of best places to stay and we thought the value for money was excellent. thanks so much!

Neven   –  
Croatia HR
Visited: December 2025 Reviewed: Jan 5, 2026

Email Neven  |  50-65 years of age  |  Experience level: 2-5 safaris

Everything as promised, an experienced driver, a great safari experience :)
5/5

The communication was prompt and clear, our additional requests were accommodated, the driver was prompt and knowledgeable, the accommodation excellent. This was my 4th safari and I would definitely recommend serengeti smile

Malgorzata   –  
Poland PL
Visited: January 2026 Reviewed: Jan 4, 2026

Email Malgorzata  |  35-50 years of age  |  Experience level: first safari

Great safari
5/5

I would recommend this safari to everybody, booking was smooth thanks to Jeremiah assistance and the guide Simon was very knowledgeable and shared a lot of information about parks and animals. We had a great time, slept in great lodges, felt safe all the time and saw many animals, including big five. Thanks a lot !

Mario   –  
Switzerland CH
Visited: December 2025 Reviewed: Dec 31, 2025

Email Mario  |  50-65 years of age  |  Experience level: first safari

Professional and flawless
5/5

We had an amazing experience with Serengeti Smile thanks to Musa, our guide, helping us to enjoy this awesome country. His experience and knowledge made the real difference, e.g., spotting all the animals and solving all the challenges. Huge thanks to Musa!
Also the hotels are very good, including the camp site at the park, and the food is awesome!

Larissa   –  
Ireland IE
Visited: December 2025 Reviewed: Dec 30, 2025

Email Larissa  |  20-35 years of age  |  Experience level: first safari

Great safari company, reliable and for a fair price.
5/5

We had the best experience with Serengeti Smile. Since the moment we requested for a quote to the end they ware spectacular. Accommodations were superb👌

Our safari guide, Amniel, was truly experienced, professional, and kind. He drove very cautiously, especially in challenging conditions—such as the day we encountered heavy rain and many other cars got stucked in the road. Over five days, he guided us through stunning Tanzanian parks, where we saw breathtaking landscapes and an abundance of wildlife.

Great memories we will carry for life.

Kevin K.   –  
United States US
Visited: December 2025 Reviewed: Dec 30, 2025

Email Kevin K.  |  50-65 years of age  |  Experience level: first safari

Very well coordinated
5/5

We have had wonderful experience with Serengeti Smile. They coordinated airport transfers to Safari and timings of everything were all so perfect. I would highly recommend Serengati Smile if anyone planning for Safari. Our Safari guide and driver Zack was an expert driver and very knowledgeable about animals and jungles. Zack made our African Safari so special and memorable experience.

Erich A.   –  
Ireland IE
Visited: December 2025 Reviewed: Dec 29, 2025

Email Erich A.  |  20-35 years of age  |  Experience level: first safari

Attentive and knowledgeable
5/5

Amniel is a very careful and attentive drive. I feel it is important to highlight it as we have seen many cars stuck in the mud or broken down, and even one accident in Serengeti.

He is also very knowledgeable and had a keen eye for the animals. But I feel most of the tour guides will be like so, as people from all companies communicate and give tips to where to find them.

Outside the game drive, the accommodations were really good. I didn't expect this level of comfort for a safari.

Daniele   –  
Italy IT
Visited: December 2025 Reviewed: Dec 28, 2025

Email Daniele  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional organization
5/5

Excellent organization, serengeti classic view camp was the best accomodation.

Melodie   –  
Réunion RE
Visited: December 2025 Reviewed: Dec 27, 2025

Email Melodie  |  35-50 years of age  |  Experience level: 2-5 safaris

Libe and Simon are exceptional guides.
5/5

We spent six absolutely unforgettable days in Tanzania thanks to our drivers, Simon and Libé. From Tarangire to the Serengeti, via the Ngorongoro Crater and Lake Manyara, they made a dream come true that we will never forget.
Thanks to their perfect knowledge of the parks, the wildlife, and the terrain, we were lucky enough to see all of Tanzania's iconic animals up close and often several times, including the rarest ones: lions, cheetahs, leopards, rhinos, and many more. Honestly, we couldn't have hoped for a better experience.
Simon and Libé are extremely professional, attentive, patient, passionate, and always ready to answer all our questions with a smile. Their presence greatly contributed to the magic of this safari, both in terms of the human connection and the quality of the wildlife sightings. We can't imagine this trip with anyone else and recommend them without hesitation. They told us we were very lucky. We feel we were especially lucky to have them as our guides. A huge thank you to them for these unique moments 🙏🦁🌍

(automatic translation from French)

Sebastien   –  
Réunion RE
Visited: December 2025 Reviewed: Dec 26, 2025

Email Sebastien  |  35-50 years of age  |  Experience level: first safari

Highly professional, caring operator delivering an unforgettable safari with excellent organization.
5/5

Serengeti Smile provided an amazing safari experience. Communication was great throughout the trip – we even learned a bit of Swahili along the way – and their English is absolutely sufficient to feel comfortable. Our guides, Libe and Simon, were excellent: professional, knowledgeable, friendly, and always ready to share interesting information about wildlife, history, and Tanzanian culture. They were attentive to our needs, managed unexpected situations very well, and gave us useful tips all along the journey.
The safari itself was unforgettable: we achieved everything we hoped for, took incredible photos, and our children had stars in their eyes every single day. The lodges were of great quality, and the tented camp experience was simply exceptional, with very kind and welcoming staff. Emotion, wonder, safety, and reliability were always present.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 915
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0
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