Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
BE
Email Rose | 20-35 years of age | Experience level: first safari
Recommended tour operator - good experience overall
Everything went smooth from the planning of the itinerary to the coordination on the day of the trips / experiences. My sales coordinator was Godian.
They were also flexible to adjust the itinerary on the day to fit the remaining time we had due to flight and other delays, in order for the experiences not to feel rushed.
My tour coordinator was Gudluck who was knowledgeable of the terrain and hospitable. He made sure my partner and I were comfortable and well taken care of throughout the 2-day trip, and through the very long drives.
The Safari experience itself was good, could have been better if wildlife movement was more active, and we got the chance to see the Big 5 as anticipated reason why we chose Ngorongoro crater. Unfortunately the animals and not paid actors, so their movement is unpredictable :)
Maasai village experience was insightful, was good to see how the community lives, dress in their attire, watch them perform and also join in the performance, and purchase some of their crafts to support the community.
Arusha market experience was also interesting, although it felt very heavily like a tourist trap as prices were over inflated by the vendors, I would not recommend this tour unless there is something specific you’re interested in getting in the market.
Email Eniola | 20-35 years of age | Experience level: first safari
Good
The overall service was good, and our tour guide was on time and efficient and informative. with the actual safari I didnt see some animals i wanted to see but thats all
FR
Email Kevin | 20-35 years of age | Experience level: first safari
Very cooperative in the booking process and tailored everything, with amazing tour
Communication directly via whatsapp to facilitate and speed up the process and information sharing with Frederick.
Value for money was great as they tailored everything stay to our preferences.
The route was organised amazingly with Husseinh our guide making our experience memorable thanks to his amazing knowledge and good vibes.
IT
Email Enrico | 50-65 years of age | Experience level: 2-5 safaris
Serious and professional
I had great tour with Seregenti Smile by perfect organizing.
Great comunicazion with Fredrick in the office and great our guide Zac.
CH
Email Niklas | 35-50 years of age | Experience level: first safari
Great experience with a super guide
Big Five
Lot of animals to see
Beautiful landscape
Luxurious hotels and lodges
Very interesting informations from the guide
PT
Email Francisco | 20-35 years of age | Experience level: first safari
Welcoming, hardworking and helpful
Our safari in Tanzania was an absolute dream from start to finish! Everything went perfectly throughout the entire trip. We visited Lake Manyara, Tarangire, and the breathtaking Ngorongoro Crater, and each park offered something unique and spectacular.
A special mention to our guide, Samuel, who was top-notch from start to finish—attentive, professional, and knowledgeable. The ultimate highlight was managing to spot all of the Big 5! From the iconic elephant herds in Tarangire to seeing lions, leopards, rhinos, and buffaloes in their natural habitat, every single moment was unbelievable. The organization was seamless, and the whole experience exceeded our expectations. Highly recommended!
Email Stevie T | 35-50 years of age | Experience level: first safari
Excellent
From the moment we landed in Kilimanjaro the service was excellent, friendly and professional.
Having never done a holiday like this before we were a little wary of what it would be like but the driver who picked us up from the airport was very helpful and then the next morning when we met our tour guide (champion) the service continued.
We were with him for 4 days and covered a day in tarangirie, 2 in the Serengeti and one in the Ngorongoro crater.
Each day was unbelievable and champion’s knowledge and experience made the days something that we’ll remember forever.
NL
Email Ana | 35-50 years of age | Experience level: first safari
Amazing week long safari with Serengeti Smile
We did a week-long safari to Tarangire National Park, Ngorongoro Crater, and Central + Northern Serengeti. We had an amazing time, not only because the nature and wildlife we saw were epic, but also because everything was well organized and ran smoothly. Our accommodations and transportation were great from start to finish.
It was our first time on safari, and Piniel helped us customize our itinerary to match our interests (elephants are my favorite, so we spent an extra night and day in Tarangire), timelines, and budget. Our guide was an excellent driver, especially on the rough Serengeti terrain, and had years of knowledge and experience to share with us, especially when it came to spotting big cats.
Overall, Piniel was friendly, responsive, and made sure that everything was well arranged and ran smoothly. Even with a few minor hiccups, he made sure that everything was sorted before we arrived to the next stop. Thanks again for your hard work, we really enjoyed doing our safari with you!
CO
Email Margarita Gómez | 35-50 years of age | Experience level: first safari
Kindnes
It was a spectacular experience. Our guide, a very kind, patient, and accommodating man, was a tireless worker. He always had a smile and the best attitude at all times. The hotels and their staff were very friendly. The safari itself is a unique and unforgettable experience.
CH
Email Jan | 20-35 years of age | Experience level: first safari
Well-organized and safe Mount Meru trekking
We are a couple from Switzerland and did a 4-day Mount Meru tour with Serengeti Smile in early October. Everything went smoothly and was well organized, and we felt safe at all times. The whole team was very friendly and helpful. Communication could have been a bit more proactive, as we sometimes had to ask for information. Overall, a great experience. Thank you!
