Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Houssam | 35-50 years of age | Experience level: first safari
Five stars all the way up
From pick up to pick up great service. Domician was our driver very friendly and he is local from a town near arusha. We had chance to see all the big fives thanks to him. The smile company was great coordinating with me during my stay.
MA
Email Ahriz | 50-65 years of age | Experience level: over 5 safaris
Serengeti smile
Excellent experience with this agency! Everything was perfectly organized from start to finish. The customer service was responsive, professional, and attentive to our needs.
A big thank you also to the driver for his professionalism, punctuality, and kindness. The ride was safe and pleasant, and the vehicle was clean and comfortable. He helped make the journey particularly enjoyable.
(automatic translation from French)
CO
Email Carolina Otalvaro | 20-35 years of age | Experience level: first safari
Good experience
We had an amazing safari experience with Serengeti Smile! Our guide Zac was absolutely outstanding — always attentive, knowledgeable and made sure we had everything we needed throughout the trip. The accommodations were wonderful and well chosen. Highly recommended!
Email Silvia | 35-50 years of age | Experience level: 2-5 safaris
Great experience!
We really loved our safari, everything was great and Jeremiah was super helpful and responsive at any time from day 1. John, our guide, was very professional and made sure we enjoyed every game drive. Highly recommend
CN
Email Mou Xinxue | 20-35 years of age | Experience level: first safari
that’s sooooo cool!
Our trip to Serengeti Smile truly exceeded our expectations! From airport pickup to drop-off, every detail was perfectly arranged. Our guide was professional and humorous, possessing an encyclopedic knowledge of animal behavior and pinpointing the best viewing spots, allowing us to witness the awe-inspiring migration of lions, elephants, and wildebeest up close. The 4x4 vehicles were comfortable, and the accommodations and meals were even more thoughtful than anticipated, especially the romantic and unforgettable dinner on the savanna with the sunset. The entire trip was filled with a sense of security and constant laughter. Serengeti Smile truly lives up to its name as the "Smile of the Savannah"! Highly recommended for anyone dreaming of visiting East Africa.
SG
Email Mohamed Fayyaz | 20-35 years of age | Experience level: first safari
Amazing!
My safari with Serengeti Smile was honestly one of the best travel experiences I’ve ever had. From the very beginning, the communication was smooth and professional. They were responsive, clear, and helped tailor the itinerary exactly to what I was looking for.
What really made the trip exceptional was our guide, Pius. He was absolutely fantastic - knowledgeable, patient, and incredibly passionate about the wildlife and landscapes. He had an amazing eye for spotting animals (often before anyone else even noticed them!) and took the time to explain behaviours, ecosystems, and local insights in a way that made the entire experience so much richer.
I also want to highlight Piniel, our sales representative, who was incredibly helpful throughout the entire process. He was always responsive, attentive, and consistently checked in with us before and during the trip to make sure everything was going smoothly. That level of care and follow-through really stood out and gave us a lot of confidence.
The service throughout the trip was seamless. Everything ran on time, the accommodations were well-chosen, and you could tell the team genuinely cared about delivering a great experience. In terms of value for money, I felt it was excellent, especially considering the quality of guiding and overall organisation.
Most importantly, the safari itself was unforgettable. From witnessing incredible wildlife in the Serengeti to the breathtaking views across the plains, every day felt like something out of a documentary.
I would highly recommend Serengeti Smile to anyone planning a safari in Tanzania. If you can, definitely ask for Pius. You’ll be in the best hands.
CA
Email Victor | 20-35 years of age | Experience level: first safari
Patient and professional to customize best trip plan for my team!
Appreciate your professionalism and patience to coordinate requirements for my team, Piniel! Everything is smooth from the moment when landing and thanks for booking the lodge for last night before departure so that my group had enough rest for a long flight. Also want to say thanks to our guide, John! He shared consideration interesting things about culture, animals, habits in this country! Overall the service with Serengeti Smile makes me want to visit back again and already recommend to lots of my friends!
NO
Email Emilie | 20-35 years of age | Experience level: first safari
Fantastic!
We were so happy with our experience with Serengeti Smile!
NO
Email Jørn I. | 50-65 years of age | Experience level: first safari
A delightful experience from start to finish
For many years I have dreamed of standing at the top of Kilimanjaro and going on a safari to Serengeti and Ngorongoro. After assessing a few options we decided to book with Serengeti Smile. We were very pleased with our choice. They arranged everything perfectly for us and Francisca was always very responsive and helpful. Zakaria, our safari guide / driver was very knowledgeable and our lodgings were top notch. The Kilimanjaro crew was fantastic. I can’t imagine a better lead guide than Noel - who summited for the 274th time as he guided us expertly to the top of Africa supported by an excellent team of porters, cooks and guides. I couldn’t be more happy with the trip!
Email Grace | 20-35 years of age | Experience level: 2-5 safaris
Excellent, Reliable & Professional Safari Experience in Tanzania
We had an amazing safari with Serengeti Smile visiting Lake Manyara, Ngorongoro Crater, and Tarangire. Communication was clear and professional from the start, and everything was well organized. Our guide was knowledgeable and friendly, and we saw a great variety of wildlife. The service was reliable, and the trip offered excellent value for money. Highly recommended!