Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 1,264
  • 4 star 27
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 1,291 Reviews
Eivind and Mari   –  
Norway NO
Visited: October 2026 Reviewed: Oct 24, 2026

Email Eivind and Mari  |  35-50 years of age  |  Experience level: first safari

Unforgettable life experience with excellent guide
5/5

We had an unforgettable safari tour with our great guide Libe! He was quick of the mark when a sighting was in range and he provided interesting information and stories in-between sightings, we could not have wished for more! Communication was clear and relaxed, the service was great, and our guide was very reliable. We had a 6 day safari in Tarangire, Serengeti, Ngorongoro and lake Manyara. We spent our nights at lodges that had all the necessary facilities, super service and incredible views.

Strongly recommend Serengeti Smile, good price, professional guides and great lodges/camps.

Kim   –  
Switzerland CH
Visited: October 2026 Reviewed: Oct 21, 2026

Email Kim  |  50-65 years of age  |  Experience level: first safari

Champion found us the river crossing everyone else missed. An unforgettable safari!
5/5

We just finished our safari with Serengeti Smile and I can only say thank you. From the very first contact Jeremiah was amazing. He answered every question on WhatsApp almost immediately and was very flexible when we wanted to change parts of our tour. Nothing was ever a problem for him.

The lodges were very clean and the staff everywhere were super friendly. We visited Tarangire, the Serengeti and Ngorongoro Crater and every park was special in its own way. We saw so many animals including all of the Big Five. There was so much lion action that we stopped counting!

The highlight was the Great Migration crossing in the north. That day many guides believed there would be no crossing so only a few cars were around. Our guide Champion did not give up. He spotted the crossing and brought us there right on time with no waiting at all. We watched thousands of wildebeest cross the river and even saw a crocodile take one of them. It was one of the most incredible things I have ever seen.

Champion is very hardworking and always goes the extra mile. He knows the parks inside out and has a great network with other guides so he always knew where the best animal activity was. He was always available for us and so much fun to be with. He made our trip truly special.

Thank you Jeremiah and Champion. We highly recommend Serengeti Smile and we would love to come back!

Matt   –  
Switzerland CH
Visited: October 2026 Reviewed: Oct 21, 2026

Email Matt  |  50-65 years of age  |  Experience level: first safari

Safari in Tanzania - always with a smile
5/5

From the beginning to the end we had no headache and totally trusted the organisation. This contributed to the trust which is needed as a guest in the foreign country doing a safari. All promises were kept and even exceeded. Our guide Champion was our guiding angel, always doing the extra mile. I would book it again and recommend to my friends.

Andrew   –  
Australia AU
Visited: October 2026 Reviewed: Oct 18, 2026

Email Andrew  |  35-50 years of age  |  Experience level: over 5 safaris

Welcoming and knowledgeable
5/5

We had a guide named Reggie. He looked after us and made sure we were able to get the best wildlife experiences. He also sat down and talked to us each night over dinner and we had a good laugh together.

Rose   –  
Belgium BE
Visited: October 2026 Reviewed: Oct 16, 2026

Email Rose  |  20-35 years of age  |  Experience level: first safari

Recommended tour operator - good experience overall
5/5

Everything went smooth from the planning of the itinerary to the coordination on the day of the trips / experiences. My sales coordinator was Godian.
They were also flexible to adjust the itinerary on the day to fit the remaining time we had due to flight and other delays, in order for the experiences not to feel rushed.

My tour coordinator was Gudluck who was knowledgeable of the terrain and hospitable. He made sure my partner and I were comfortable and well taken care of throughout the 2-day trip, and through the very long drives.

The Safari experience itself was good, could have been better if wildlife movement was more active, and we got the chance to see the Big 5 as anticipated reason why we chose Ngorongoro crater. Unfortunately the animals and not paid actors, so their movement is unpredictable :)

Maasai village experience was insightful, was good to see how the community lives, dress in their attire, watch them perform and also join in the performance, and purchase some of their crafts to support the community.

Arusha market experience was also interesting, although it felt very heavily like a tourist trap as prices were over inflated by the vendors, I would not recommend this tour unless there is something specific you’re interested in getting in the market.

Eniola   –  
United Kingdom UK
Visited: October 2026 Reviewed: Oct 16, 2026

Email Eniola  |  20-35 years of age  |  Experience level: first safari

Good
5/5

The overall service was good, and our tour guide was on time and efficient and informative. with the actual safari I didnt see some animals i wanted to see but thats all

Kevin   –  
France FR
Visited: October 2026 Reviewed: Oct 14, 2026

Email Kevin  |  20-35 years of age  |  Experience level: first safari

Very cooperative in the booking process and tailored everything, with amazing tour
5/5

Communication directly via whatsapp to facilitate and speed up the process and information sharing with Frederick.
Value for money was great as they tailored everything stay to our preferences.
The route was organised amazingly with Husseinh our guide making our experience memorable thanks to his amazing knowledge and good vibes.

Enrico   –  
Italy IT
Visited: October 2026 Reviewed: Oct 13, 2026

Email Enrico  |  50-65 years of age  |  Experience level: 2-5 safaris

Serious and professional
5/5

I had great tour with Seregenti Smile by perfect organizing.
Great comunicazion with Fredrick in the office and great our guide Zac.

Niklas   –  
Switzerland CH
Visited: October 2026 Reviewed: Oct 12, 2026

Email Niklas  |  35-50 years of age  |  Experience level: first safari

Great experience with a super guide
5/5

Big Five
Lot of animals to see
Beautiful landscape
Luxurious hotels and lodges
Very interesting informations from the guide

Francisco   –  
Portugal PT
Visited: October 2026 Reviewed: Oct 10, 2026

Email Francisco  |  20-35 years of age  |  Experience level: first safari

Welcoming, hardworking and helpful
5/5

Our safari in Tanzania was an absolute dream from start to finish! Everything went perfectly throughout the entire trip. We visited Lake Manyara, Tarangire, and the breathtaking Ngorongoro Crater, and each park offered something unique and spectacular.
A special mention to our guide, Samuel, who was top-notch from start to finish—attentive, professional, and knowledgeable. The ultimate highlight was managing to spot all of the Big 5! From the iconic elephant herds in Tarangire to seeing lions, leopards, rhinos, and buffaloes in their natural habitat, every single moment was unbelievable. The organization was seamless, and the whole experience exceeded our expectations. Highly recommended!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,264
  • 4 star 27
  • 3 star 0
  • 2 star 0
  • 1 star 0
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