Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 1,121
  • 4 star 24
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 1,145 Reviews
Adriana   –  
Portugal PT
Visited: July 2026 Reviewed: Jul 31, 2026

Email Adriana  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

Out tour guide was amazing and it was an incredible experience!! I will repeat it for sure!

Rafael Santos   –  
Portugal PT
Visited: July 2026 Reviewed: Jul 31, 2026

Email Rafael Santos

Amazing Driver and accomodation
5/5

Excelent driver and accomodation. The game drives were well planned.
The option we booked had big driving to the national parks, but it was worth, at the end.
The lunch boxes is something needed to improve
Other than that, all great

Ionescu Giniola   –  
Romania RO
Visited: July 2026 Reviewed: Jul 30, 2026

Email Ionescu Giniola

Excelent safari
5/5

Was have a great safari because of our guide, Zac. We see lots of animals, acomodations was great, good food and nice peoples. Thank you, Serengeti Smile!!

Emil   –  
Romania RO
Visited: July 2026 Reviewed: Jul 30, 2026

Email Emil  |  50-65 years of age  |  Experience level: 2-5 safaris

Excelent safari
5/5

Because off our guid we have and excelent safari, and also the acomodation was great
We see lots of animals and we and we enjoy.
Thank you !

Malik   –  
United Kingdom UK
Visited: July 2026 Reviewed: Jul 29, 2026

Email Malik

All round excellent service
5/5

Great experience start to finish, full 5 days of adventure guided by a very knowledgeable guide, Libe was helpful, friendly and informative. We were lucky to see everything we wanted thanks to a very skilled guide. Perfect trip

Mark   –  
United Arab Emirates AE
Visited: July 2026 Reviewed: Jul 29, 2026

Email Mark  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent safari with Serengeti Smile—great planning by Francisca and expert guiding by Hussain.
5/5

**Outstanding Safari Experience with Serengeti Smile**

We recently completed a safari with **Serengeti Smile**, and I can confidently say that the experience met—and in many ways exceeded—our expectations.

A special mention goes to **Francisca**, our coordinator. From our very first inquiry, she was incredibly responsive, answering questions promptly at all hours, whether late at night or early in the morning. She put together a fantastic customized itinerary that perfectly matched what we were looking for. Throughout the planning process she was friendly, professional, and attentive to every detail. It was also a pleasure to meet her in person, and we appreciated that she checked in with us during the tour to make sure everything was going well.

Our guide and driver, **Hussain**, was equally exceptional. His knowledge of the parks, wildlife, and local area greatly enhanced our safari experience. He consistently made excellent decisions about where to go and when, helping us maximize our wildlife sightings. Beyond that, he was friendly, personable, and a highly skilled driver, making us feel safe and comfortable throughout the journey, even on challenging roads.

The combination of excellent planning, outstanding service, and expert guiding made this a memorable safari. We would highly recommend **Serengeti Smile** to anyone looking for a well-organized and personalized safari experience in Tanzania.

Thank you, Francisca and Hussain, for helping create such wonderful memories! 🦁🐘🌍

Soufiane   –  
Italy IT
Visited: July 2026 Reviewed: Jul 29, 2026

Email Soufiane  |  20-35 years of age  |  Experience level: first safari

We couldn’t have asked for a better safari experience. everything was absolutely perfect.
5/5

We couldn’t have asked for a better safari experience – everything was absolutely perfect from start to finish!

From the very beginning, Francisca made the whole planning process incredibly easy. She helped us choose the perfect itinerary and was always available to assist us with everything we needed, from arranging our airport transfers to assigning us an experienced Italian-speaking guide. Her professionalism and kindness made us feel well taken care of even before our adventure began.

Our safari started in Tarangire National Park, and right from the first day we were amazed. We saw so many animals, including a beautiful lion resting in a tree just a few meters away from us. It was an unforgettable sight!

On the second day, we visited the breathtaking Ngorongoro Crater, where we were lucky enough to see an incredible variety of wildlife, including two black rhinos from very close up. It was truly a once-in-a-lifetime experience.

The third and fourth days were spent in the magnificent Serengeti National Park, where we also stayed overnight inside the park, surrounded by nature. Sleeping in the heart of the Serengeti was an unforgettable experience. We were lucky enough to see countless lions, leopards, cheetahs, and many other incredible animals, including some very rare species. Every game drive was full of surprises and unforgettable moments.

Our last night was spent in Karatu, where everything was once again perfect and the accommodation was excellent.

A very special thank you goes to our amazing guides, Erick and Pius, who made this journey the most incredible experience of our lives.

Erick, thanks to his excellent Italian, explained so much about Tanzania, its wildlife, and its fascinating culture. We learned about the traditions of the Maasai and other local tribes, making the safari not only exciting but also deeply enriching.

Pius was an outstanding driver with exceptional knowledge of the parks. Thanks to his experience, patience, and incredible tracking skills, we were able to find not only all of the Big Five but also many rare animals. He always knew exactly where to go, even in the most challenging situations.

Thank you once again to the entire Serengeti Smile team for giving us memories that will stay with us forever. This was, without a doubt, one of the most beautiful experiences of our lives, and when we come back to Tanzania, we will definitely choose Serengeti Smile again.

Highly recommended!

Vladimir   –  
Brazil BR
Visited: July 2026 Reviewed: Jul 28, 2026

Email Vladimir  |  50-65 years of age  |  Experience level: 2-5 safaris

Can’t be better !
5/5

We obviously chose Smiles based on testimonials from those who had already had this experience, and I can say those accounts were actually understated. Albert and Emiliana’s company delivers a product of exceptional quality, making for an unforgettable experience. A key factor in making this possible—beyond Smiles' professionalism and infrastructure—was our guide/driver, Stanley. He possesses extensive knowledge of the Serengeti, backed by 12 years of experience. Punctual, available, and well-informed, with an incredible eye for spotting the park's wildlife, having him with us for four days was a pleasure.

Sara   –  
Italy IT
Visited: July 2026 Reviewed: Jul 28, 2026

Email Sara  |  20-35 years of age  |  Experience level: first safari

Unforgettable!
5/5

Pius and Erik made this experience truly unforgettable, the perfect team!
Day after day, they turned our dream safari into reality.
Thanks to Erik’s excellent Italian, every game drive became an opportunity to learn about the animals and the fascinating local culture.
Pius’s incredible knowledge and sharp eye allowed us to see every animal, even in the most challenging situations.
Seeing these magnificent animals so close in their natural habitat is something that will stay with us forever, and discovering the local cultures is an experience that truly changes you from the inside.
Thank you for giving us memories we will cherish for a lifetime!

Ruta   –  
United States US
Visited: July 2026 Reviewed: Jul 28, 2026

Email Ruta  |  35-50 years of age  |  Experience level: first safari

Amazing knowledge of the area
5/5

The vast plains of East Africa delivered a lifetime of memories on this impeccably orchestrated journey. From the initial bespoke planning stages to the flawless internal logistics, every detail was handled with absolute precision and care.The true magic, however, came alive during the game drives. Guided by an expert with an astonishingly sharp instinct for wildlife tracking, the savanna revealed its greatest treasures, offering breathtaking, intimate encounters with the legendary Big Five. Combined with the deeply moving, genuine warmth of local hospitality, this Tanzanian adventure surpassed every imagination. Serengeti Smiles is an absolute triumph, and securing Domi as a guide is essential.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,121
  • 4 star 24
  • 3 star 0
  • 2 star 0
  • 1 star 0
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