Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 996
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 1,019 Reviews
Darrell   –  
United States US
Visited: March 2026 Reviewed: Mar 9, 2026

Email Darrell  |  65+ years of age  |  Experience level: first safari

very responsive
5/5

we had a great four-day safari. We possibly packed too much in.an extra day would’ve been nice. Our driver Justin was amazing. The accommodation and food was also great. We saw more wildlife than we possibly could have imagined and enjoyed a visit to a Masai village

Renee   –  
Canada CA
Visited: March 2026 Reviewed: Mar 9, 2026

Email Renee  |  50-65 years of age  |  Experience level: first safari

Exactly what we wanted!
5/5

We booked with Serengeti Smiles for my 55th birthday and had a wonderful time. The accommodations were perfect, the food wonderful and the guide (Justin) was excellent. He adjusted to our needs and tailored the trip to our interests. He organized an impromptu visit to a Massai village and an after hours visit to the Oldupai Gorge Museum. My husband had limited mobility and Justin quietly ensured the Land Rover was positioned so my husband had the best view of the animals from his seat. We saw so many different animals we couldn’t count them anymore.

Hedi Osvath   –  
Germany DE
Visited: March 2026 Reviewed: Mar 8, 2026

Email Hedi Osvath  |  20-35 years of age  |  Experience level: first safari

Serengeti Smile brought us close to heaven!
5/5

Needless to say, Tanzania's wildlife and nature is simply incredible - witnessing it first hand is an unforgettable experience (in 7 days, we toured visited Tarangire, Manyara, Ngorogoro, Southern & Central Serengeti and Lake Eyasi). But above all, in Hussein we found an amazing guide to navigate through the multiple parks. Hussein - with his sharp eyes to spot rare wildlife; his skills to master bumpy roads, floods and challenges of nature - while always being calm; charming, extremely knowledgeable, punctual, flexible, funny and kind - is what made this trip truly a once in a lifetime experience. Hussein 100% made sure that all of our needs were met at all times. 5 stars! ⭐️⭐️⭐️⭐️⭐️
The planning ahead of the Safari from beginning to end was absolutely on point, with Erick being super quick to respond, flexible in ensuring that all of our wishes are reflected in the programme.
We will come back to enjoy another trip with Serengeti Smile during the dry season, that's for sure. So: see you soon!

Martin   –  
Czech Republic CZ
Visited: March 2026 Reviewed: Mar 5, 2026

Email Martin  |  35-50 years of age  |  Experience level: first safari

Perfectly organized and guided tour
5/5

Reliable service and helpfull guide - Zack. Also he was a veteran driver and master in animals recognition. Lodges were comfotrable. Overall, good value for money!

Petr Chalupa   –  
Czech Republic CZ
Visited: March 2026 Reviewed: Mar 4, 2026

Email Petr Chalupa  |  35-50 years of age  |  Experience level: first safari

Reliable tour operator with experienced guides
5/5

We have had wonderfull three-days safari. Everything was in accordance with in advance approved plan. Hotels were comfortable and there was enough place for six people in the car. Our guide Zak was experienced driver and told us many informations about animals and birds. There was no problem with our requests for extra stops and plans inside the park. From the organisation point of view was our trip well prepared. Entrance to the parks was smooth without our assistence. Everything was on time. Food in the park from the boxes was sufficient and there was enough places to take a brake with toilets.
Thanks a lot for was amazing experience.

Tomas   –  
Czech Republic CZ
Visited: March 2026 Reviewed: Mar 4, 2026

Email Tomas  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent performance/price ratio
5/5

Communication was perfect, sensing of time was exact. Like european.

Nora   –  
Sweden SE
Visited: February 2026 Reviewed: Mar 3, 2026

Email Nora  |  under20 years of age  |  Experience level: first safari

It was very good!
5/5

It was nice! We got to see a lot of animals. Our guide champion was very good

christine   –  
Sweden SE
Visited: February 2026 Reviewed: Mar 3, 2026

Email christine  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

We went on a five day safari with Serengeti Smile to Tarangire, Serengeti, Ngorongoro and Lake Manyara. Patricia, at the office, gave us excellent service before the trip and customised the safari for us. Our guide Champion was the best. He showed us all the animals we hoped to see and always had a lot of interesting things to tell us. Overall we are very happy with our safari experience.

Andrea   –  
Canada CA
Visited: February 2026 Reviewed: Mar 2, 2026

Email Andrea  |  20-35 years of age  |  Experience level: first safari

Unreal Experience!!
5/5

We traveled to Tanzania with Serengeti Smiles for our honeymoon, and it was a breathtaking experience from start to finish. We booked a 7 day safari with Baraka, and his service was impeccable. He allowed us to tailor the plan to our budget and adjusted the accommodations to match the exact experience we wanted to have, like sleeping camps in the middle of the Serengeti. Baraka built a plan that was perfectly efficient for both distance and sightseeing, plus was very communicative and helpful with all our questions prior our trip.
While the scenery, the accomodation, the game drive car and of course the animals were stunning, the absolute highlight of our trip was our driver, Simon. He truly made our experience! Serengeti Smiles is lucky to have him and we were lucky to be match with him. He's not just an average driver, you can tell he is a true professional guide. His knowledge of EVERY animal, even the smallest bird, is unbelievable. He taught us so much while maintaining an incredible attitude, always striving to get the best information or seeking out wildlife himself. His "eagle eyes" are unbelievable!! He spotted animals we never would have seen on our own, and his passion for nature, is contagious. Simon was also incredibly patient, funny, and shared the Tanzanian culture in such a way that we already want to come back. He is truly a credit to his profession. We hope when people in the future book their experience, that they have a driver like Simon! Thank you, Serengeti Smiles, and a huge special thanks to Simon for making our safari an unforgettable experience. "Asante sana sana sana kaka".

Santiago Castillo   –  
Canada CA
Visited: February 2026 Reviewed: Mar 2, 2026

Email Santiago Castillo

Serengeti Smile was friendly, flexible and accommodating
5/5

My Safari trip with Serengeti Smile was absolutely incredible. My wife and I visited Tarangire, Southern Serengeti, Central Serengeti and the NgoroNgoro crater. We had the opportunity to see all big 5, plus many more amazing animals up close, and learned a lot about the parks. The experience was amazing from start to finish. While booking, Baraka was very friendly and accommodating when we were organizing our itinerary! During our Safari we had Simon Samwel (Land Pilot) as our guide for the entire trip. Simon was awesome! He is great at explaining everything about the parks and the animals. He always gave us the best view possible, and he did his absolute best to find the animals. We saw everything we were hoping for. Also, he is very fun and friendly, so we learned some swahili and had great chats while moving between parks. Simon made our trip absolutely memorable. If you visit, he is the best !

Asante Serengeti Smile, asante Baraka and asante Simon !

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 996
  • 4 star 23
  • 3 star 0
  • 2 star 0
  • 1 star 0
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