Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 214
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 218 Reviews
Suin   –  
South Korea KR
Visited: May 2024 Reviewed: May 4, 2024

Email Suin  |  20-35 years of age  |  Experience level: first safari

Tour with them was the best thing I've done this year!
5/5

Our tour guides were professional, experienced, kind and cool! They didn't think of themselves but always cared and helped clients. During 4 days of tour, they tried their best to give us chance to see as many animals as we can. Thank you for Zakaria and Dominic. You guys were best ever ;)

Besides guides, I also want to recommend Serengeti Smile mainly because it is so easy to communicate with them. When I either send mail or whatsapp message, I could get reply very quickly. It didn't take one day even though we are in different time zone!

And they were so proffesional about everything, and most of all, they are always willing to help us. As a foreigner, and a traveller, I really appreciated to their attitude! I am so moved.
Thanks to Serengeti Smile, my husband and I had a perfect, unforgettable honeymoon. Thanks!

Junyoung   –  
South Korea KR
Visited: April 2024 Reviewed: May 4, 2024

Email Junyoung  |  20-35 years of age  |  Experience level: first safari

My smile never left throughout the trip with Serengeti Smile
5/5

Throughout the tour of Serengeti and Ngorongoro, guides Zakaria and Dominic were dedicated and friendly, and I especially enjoyed the detailed information about animals and culture. It was an unforgettable trip.

Joey   –  
China CN
Visited: May 2024 Reviewed: May 4, 2024

Email Joey  |  20-35 years of age  |  Experience level: first safari

Very professional sales and guide. A very memorable honey Moon.
5/5

1. Excellent sales Erick. He is the most professional and patient among all the operators we contacted. Always respond quickly and politely.
2. Excellent guide Champion. He has much knowledge of animals and is willing to help us catch a nearer photo of the animals. Also he is patient about finding them, we go back to lodges until sun goes down.

Rita   –  
China CN
Visited: May 2024 Reviewed: May 4, 2024

Email Rita  |  20-35 years of age  |  Experience level: first safari

Wonderful honey moon safari experience
5/5

We have a really good time with Serengeti Smile. We especially appreciate our sales Erick and our guide Champion. For the initial communications, Erick is really responsive and professional. He answers all of our questions with good knowledge. For the Safari itself, we can see that Champion gone the extra mile for us to see more species and get closer. He is also professional with the animals and can share with us many interesting animal habits. Although there’s some unexpected situations with the hotel, Serengeti Smile helped us dedicatedly with that issue. We overall had a really good time.

Cici   –  
China CN
Visited: May 2024 Reviewed: May 3, 2024

Email Cici  |  20-35 years of age  |  Experience level: first safari

It's an amazing and perfect trip that beyond the expected
5/5

It's an amazing and exciting experience. We spent several happy days in Tanzania. And we saw almost all the animals that we expected. We saw many special things like flamingos, rhinoceroses, lion cubs, lion mating, and so on
Appreciate the hard working by our travling guider Fadhili. He is an excellent and charming man made the trip more interesting who is very professional and responsibility. He is doing well in finding animals and have a lot of knowledge about the behavior of the different animals. He is so nice and invited us to eat the local bananas, which were very delicious. We will choose him as our guider next time if we coming again!dream traveling

Echo   –  
China CN
Visited: May 2024 Reviewed: May 3, 2024

Email Echo  |  20-35 years of age  |  Experience level: first safari

Fadhili is the best guide you could ever had. He is so professional, patient and lovely. Love him!
5/5

Before the trip, we have 20 rounds of discussions with staff from Serengeti smile and their patience and quick response impressed me a lot. The accommodations they offered were comfortable and cozy, view is fantastic. We will definitely come back to Tanzania and travel with Serengeti smile again

Ward Chen   –  
China CN
Visited: May 2024 Reviewed: May 3, 2024

Email Ward Chen  |  20-35 years of age  |  Experience level: first safari

Our guide is so lovely, professional, friendly, handsome, charming. All of us love him!
5/5

We have a fantastic trip with Fadhili. We find the animals we wanted to see. And Fadhili has the professional experience about seeking animals and tell lots of knowledge to us. I really recommend the Fadhili with two hundreds percent!

min   –  
China CN
Visited: May 2024 Reviewed: May 3, 2024

Email min  |  20-35 years of age  |  Experience level: first safari

he is professional,patient,and so cute.we saw many animals and have excellent experience.
5/5

the accommodation and food are good, the Safari is excellent! we are so happy all the way.

Annie   –  
China CN
Visited: May 2024 Reviewed: May 3, 2024

Email Annie  |  20-35 years of age  |  Experience level: first safari

Excellent trip
5/5

Very excellent trip! We saw lots of animals and the views were also fantastic. Our guide Fadhili is very professional and can recognize every animal we saw. We really enjoy our time in Tanzania.

Asta   –  
Spain ES
Visited: April 2024 Reviewed: Apr 5, 2024

Email Asta  |  35-50 years of age  |  Experience level: first safari

Great tour with great guide
5/5

Communication with Serengeti smile was excellent. They were accommodating our preferences, listening to our likings and supporting all through deciding on the tour, accommodation and payment arrangements. On top I had some issues with my flight reservations so they went to the airlines to discuss the matter! Top service.
The tour itself was great. We had a very nice guide John, who was calm, patient and listening to our needs but also very knowledgeable. Unlike some other drivers that at times we encountered in the parks, he was not speeding or endangering animals or passengers. He would answer all our questions but would not intervene otherwise and this was much appreciated.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 214
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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