Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 1,280
  • 4 star 27
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 1,307 Reviews
Nyota(Boyoung)   –  
South Korea KR
Visited: November 2026 Reviewed: Nov 10, 2026

Email Nyota(Boyoung)  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari with the Best Guide Libe - Highly Recommend Serengeti Smile & Serena Lodges!
5/5

Our safari with Serengeti Smile was an unforgettable experience, mostly thanks to our incredible guide, Libe!

Libe is extremely smart, experienced, and has an incredible eye for wildlife. Thanks to his sharp instincts, he always positioned our jeep in the absolute best spot before any other tour buses arrived. The ultimate highlight was witnessing a lioness actively hunting prey—a breathtaking moment that only our group got to see because Libe knew exactly where to be!

His depth of knowledge about wildlife and nature is mind-blowing. No matter what random or detailed questions we asked, he answered them all effortlessly. On top of that, he took amazing photos for us throughout the trip.

The accommodations at Serena Lodges were top-tier, and the food was absolutely delicious. Gazing at the magical starry night sky in Ngorongoro was pure magic. Visiting the Maasai village was also a truly unique and enriching cultural experience.

If you are planning a safari in Tanzania, ask for Libe! He made our dream trip come true. Highly recommended!

Jasmin   –  
Austria AT
Visited: October 2026 Reviewed: Nov 9, 2026

Email Jasmin  |  35-50 years of age  |  Experience level: first safari

An unforgettable safari
5/5

We booked a private 7-day safari with Serengeti Smile and could not be happier. From the first email to the last day, communication was quick, friendly and flexible – Piniel adapted the itinerary and accommodations to our wishes without any fuss.
Our guide Sanare was the highlight: knowledgeable, patient and always with a sharp eye for wildlife. The game drives, especially in the Northern Serengeti with the Great Migration, were truly breathtaking, and the camps and lodges were comfortable with great food.
We can warmly recommend Serengeti Smile to anyone planning a safari in Tanzania. Asante sana!

Nola   –  
Canada CA
Visited: October 2026 Reviewed: Nov 7, 2026

Email Nola  |  35-50 years of age  |  Experience level: first safari

Incredible experience
5/5

We had an absolutely amazing experience with Serengeti Smile! Patricia did a fantastic job planning our trip, her recommendations were great and she was able to andjust everything when our dates changed due to our international flights. Our guide, Omary, was outstanding—knowledgeable, passionate, friendly, and incredible at spotting wildlife. He truly made our safari unforgettable!

Everything exceeded our expectations! We highly recommend Serengeti Smile to anyone planning a safari in Tanzania. Five stars all the way!

Yolanda   –  
Spain ES
Visited: November 2026 Reviewed: Nov 7, 2026

Email Yolanda  |  50-65 years of age  |  Experience level: 2-5 safaris

Very good; they put together a custom safari for us, including the specific places we wanted to visit—perfect!
5/5

Very good, they set up a safari only for us with the points where we wanted to go, perfect! And John the fantastic guide! Experienced, friendly and takes care of his travelers and of course very good at finding animals

Paloma   –  
France FR
Visited: November 2026 Reviewed: Nov 5, 2026

Email Paloma

Great guides, memories for life !
5/5

Our safari was a wonderful experience, and a big part of that was thanks to Nickson and Champion. Nickson translated everything into French, so we never missed a single detail, and he was always kind and attentive. Champion drove us with great care and took us to many different parts of the parks. He adapted each day to our wishes and made us feel comfortable at all times. His knowledge of the terrain is impressive, and he made every moment of the adventure special. We highly recommend them. Thank you for such an unforgettable trip!

Antoine   –  
France FR
Visited: November 2026 Reviewed: Nov 5, 2026

Email Antoine  |  20-35 years of age  |  Experience level: first safari

Great safari experience thanks to our great guides
5/5

We were thrilled with our safari from start to finish. Nickson translated everything into French for us throughout the trip, which made every moment easier and let us fully enjoy each explanation. Champion, our driver-guide, took us to every corner of the parks, well beyond the usual routes. He drives very carefully and always adapted to what we wanted to see and do. His knowledge of the parks makes him an excellent guide, and I can only recommend them. Thank you for making this trip such an unforgettable experience!

Olivia   –  
United Kingdom UK
Visited: November 2026 Reviewed: Nov 4, 2026

Email Olivia  |  20-35 years of age  |  Experience level: first safari

Fantastic Trip with Pius
5/5

We were picked up from our hotel to start our safari with a friendly smile from Pius. He was very helpful and gave us a safari overview of the day. We went straight to Tarangire National Park where Pius was so respectful of the animals whilst still ensuring that we saw them. He knew exactly what to look for and saw animals far away in the distance which we would have thought were rocks! He was fab! We then had a packed lunch (super btw) and then went to see many more animals. This was the same for all 3 national parks (Ngorongoro Crater and Lake Manyara). His recommendations of times to start really paid off! We were dropped off at our lodge each night and ended with a journey to Kilimanjaro with Pius. He was excellent throughout, attentive, informative and respectful! Thank you for making our honeymoon safari trip everything we could have dreamed of!

Daniel Björding   –  
Sweden SE
Visited: October 2026 Reviewed: Nov 3, 2026

Email Daniel Björding  |  35-50 years of age  |  Experience level: 2-5 safaris

Well-organised family safari and Zanzibar trip with responsive, flexible and caring service.
5/5

We are a family of five from Gotland, Sweden, and we travelled with Serengeti Smile on a 14-day safari and Zanzibar trip. Communication was excellent from the start. Fredrik answered our questions quickly and clearly, including practical matters like travel insurance and our route.
Libe was our safari guide and driver, and he was extremely knowledgeable. He found us the animals and shared a lot about nature and wildlife along the way. We saw the Big Five, which was a dream come true for the whole family, including our teenagers.
The hotels were excellent, and the logistics worked smoothly all the way, from the private car between Arusha and Dar es Salaam to the ferry to Zanzibar, where their partner Iddi met us. We warmly recommend Serengeti Smile to other families.

Camila   –  
Germany DE
Visited: October 2026 Reviewed: Nov 3, 2026

Email Camila  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari Experience. We got to see the big 5
5/5

We had such a great time with Smile! We actually got to see all of the Big Five, which was incredible. A huge thank you to our guide, Libe, who was amazing throughout the whole experience. He was so friendly and patient and really made an effort to find all the animals we wanted to see. He never rushed us and was happy to drive around until we found them. We always felt comfortable and enjoyed every moment. The hotels chosen were also really nice! It was an unforgettable experience, and we would definitely recommend Smile to anyone visiting Tanzania!

Amin   –  
Germany DE
Visited: October 2026 Reviewed: Nov 3, 2026

Email Amin  |  20-35 years of age  |  Experience level: first safari

Friendly, knowledgeable, patient, and exceptionally helpful throughout our safari!
5/5

We had an absolutely wonderful experience with Serengeti Smile! Our tour guide was incredibly friendly, cooperative, knowledgeable, and patient. He explained so much about the animals and their behaviour, always made stops whenever we needed him to, and patiently waited for us without ever making us feel rushed. He even went above and beyond by lending us his phone when we needed to make calls, which was extremely kind and helpful.

Thanks to him, we had an unforgettable safari experience and were lucky enough to see all of the Big Five in the Serengeti and the Ngorongoro Crater! The service was excellent from start to finish, and the value for money was outstanding.

We highly recommend Serengeti Smile to anyone planning a safari in Tanzania. Thank you for making our trip so special and memorable!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,280
  • 4 star 27
  • 3 star 0
  • 2 star 0
  • 1 star 0
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