Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 1,077
  • 4 star 24
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 24 Reviews
Tony   –  
Australia AU
Visited: July 2026 Reviewed: Jul 13, 2026

Email Tony  |  50-65 years of age  |  Experience level: first safari

Communication very good
4/5

I would have no hesitation in recommending Serengeti smile for organising a tour as the company is well balanced through all areas

Ivan   –  
Italy IT
Visited: October 2025 Reviewed: Oct 17, 2025

Email Ivan  |  50-65 years of age  |  Experience level: over 5 safaris

Smile with Serengeti…Smile
4/5

When you travel in Africa forget Europe …this is Africa. Nonetheless all was perfect as per Serengeti Smile plan…we had minor problem during a night stay ( Serengeti classic view camp …in my personal top 3 of African travels ) and it was fixed despite we were in the middle of nowhere …for the rest, you need a good , calm , smart driver who cares about safe driving ( we had it ) …and then , with a bit of luck , you see all you can see…we can’t book appointments with wild animals…

ssss   –  
South Korea KR
Visited: October 2025 Reviewed: Oct 11, 2025

Email ssss  |  20-35 years of age  |  Experience level: first safari

Tour operator had gave kind explanation of animals and tried his best to show us various animals.
4/5

The tour guide and the service was perfect,
but the lunch box is very bad.
The money was valuable.

Son   –  
South Korea KR
Visited: October 2025 Reviewed: Oct 11, 2025

Email Son  |  20-35 years of age  |  Experience level: first safari

The tour guide is passionate
4/5

Everything is good, but lunch is poor so we can’t eat anything.

zhuiluodeyunxing   –  
China CN
Visited: October 2025 Reviewed: Oct 5, 2025

Email zhuiluodeyunxing  |  20-35 years of age  |  Experience level: first safari

good
4/5

The entire trip was pretty good. The entire trip was pretty good.

Beth   –  
United Kingdom UK
Visited: September 2025 Reviewed: Sep 23, 2025

Email Beth  |  20-35 years of age  |  Experience level: first safari

Champion!
4/5

I loved our 5-day safari around Tanzania. It was even better than I imagined. Our tour guide was experienced, we even got to see the Big 5! Champion (our tour guide) was friendly, knowledgable, and went above and beyond to give us the best experience possible. He was reliable every morning and I felt safe with him during our trips.

The only reason I cannot give 5 stars is because the company did not pick us up from the airport and we could not contact them, we had to arrange our own taxi at midnight to the hotel. They did, however, refund us the amount for the taxi. On the first day, we were told we owed $2000 when we didn’t … this was quickly rectified when we showed them our bank statements.

In summary, we had a great experience and I would recommend Serengeti Smile and Champion to my friends at home.

Valentin   –  
Switzerland CH
Visited: September 2025 Reviewed: Sep 11, 2025

Email Valentin  |  20-35 years of age  |  Experience level: 2-5 safaris

Banabas was very friendly, reliable and talkative
4/5

We did a 3 day / 2 nights trip to Tarangire, Ngorongoro and Lake Manyara. Tarangire and Ngorongoro were amazing. However, in comparison to the former two, Lake Manyara was less spectacular. Next time, we would rather opt for two days at Ngorongoro or a day at Serengeti instead. Otherwise, the accomodations were beautiful, food was good and the people were very friendly and accomodating. The trip was very well organized.

Eli   –  
Switzerland CH
Visited: September 2025 Reviewed: Sep 11, 2025

Email Eli

Top organized tour
4/5

We did a 2 nights/ 3 days safari in Tarangire, Ngorongoro and Lake manyana. It was a great experience, everything was very well organized. People were super friendly and accomondations were great. Especially the second one in the Ngorongoro crater. The third day we spent at Manyana which was, apart from a lot of monkeys, not as interesting as the days before.

Richard Lewis   –  
United Kingdom UK
Visited: July 2025 Reviewed: Aug 10, 2025

Email Richard Lewis  |  50-65 years of age  |  Experience level: over 5 safaris

Serengeti Smile is attentive, well-organised, and makes your safari seamless — just request a guide
4/5

I had a clear idea of what I wanted my trip to be, and Serengeti Smile accommodated it perfectly. Patricia was always just a WhatsApp message away, making it easy to adjust plans and brainstorm ideas. Everything — flights, transfers, and accommodations — was flawlessly organised. We had three nights in the northern Serengeti for the migration, then moved on to Ngorongoro for two nights at the beautiful Naserian Camp. The lodges were excellent, safe, and friendly, and our driver ensured we had cold drinks and everything we needed on long days. His English, however, was limited, and for English-speaking guests I’d recommend requesting a guide with strong English for a more engaging experience. Overall, a fantastic and well-run trip that I’d highly recommend.

Anders   –  
Sweden SE
Visited: December 2024 Reviewed: Jan 11, 2025

Email Anders  |  35-50 years of age  |  Experience level: 2-5 safaris

Good value private tour for a family of five
4/5

We went on a 4-Day Tarangire, south Serengeti & Ngorongoro safari. We saw the big five and more. The amount of elephants in Tarangire was truly amazing.
We loved it. Maybe we should have added a day, to be able to cover central Serengeti, if we were to do anything differently.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 1,077
  • 4 star 24
  • 3 star 0
  • 2 star 0
  • 1 star 0
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