Serengeti Smile Team
Serengeti Smile
- Located In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
PT
Email Bea | 50-65 years of age | Experience level: 2-5 safaris
Overall it was fine
The safari itself went smoothly, we saw all the animals we wanted to see, the driver Goeffrey did the best he could with the program he was given. We agreed on a 5 day-safari that included Northern Serengeti and that was way too rushed.
We felt that the office should have advised us to do it differently, as the distance and road conditions are not suitable for such a short time. We saw the migration but not the river crossing as there was no time for it.
Also they changed our first hotel which was nice but way out of town, and they should have communicated the change with us beforehand. There’s room for improvement on the operation side of things.
Accommodations with Classic View chain was excellent.
JP
Email Emily | 35-50 years of age | Experience level: over 5 safaris
Wonderful safari but do not recommend
Do not recommend.
Good: Wonderful safari with skilled wildlife driver. We enjoyed what we would like to see, great river crossing, big 5 animals, etc.
Bad: 1. Office response is not speedy after we paid the balance.
2. The unacceptable thing is the office changed our camp without any information. Even I pushed them to provide the details and explanation, they still not tell me the new camp’s name. Please image you will be taken to an unknown place at wildlife park, what do you think?!
Always available
Good balance between quality and price
Good communication super good guide “Deo”
Email Tony | 50-65 years of age | Experience level: first safari
Communication very good
I would have no hesitation in recommending Serengeti smile for organising a tour as the company is well balanced through all areas
IT
Email Ivan | 50-65 years of age | Experience level: over 5 safaris
Smile with Serengeti…Smile
When you travel in Africa forget Europe …this is Africa. Nonetheless all was perfect as per Serengeti Smile plan…we had minor problem during a night stay ( Serengeti classic view camp …in my personal top 3 of African travels ) and it was fixed despite we were in the middle of nowhere …for the rest, you need a good , calm , smart driver who cares about safe driving ( we had it ) …and then , with a bit of luck , you see all you can see…we can’t book appointments with wild animals…
KR
Email ssss | 20-35 years of age | Experience level: first safari
Tour operator had gave kind explanation of animals and tried his best to show us various animals.
The tour guide and the service was perfect,
but the lunch box is very bad.
The money was valuable.
KR
Email Son | 20-35 years of age | Experience level: first safari
The tour guide is passionate
Everything is good, but lunch is poor so we can’t eat anything.
CN
Email zhuiluodeyunxing | 20-35 years of age | Experience level: first safari
good
The entire trip was pretty good. The entire trip was pretty good.
Email Beth | 20-35 years of age | Experience level: first safari
Champion!
I loved our 5-day safari around Tanzania. It was even better than I imagined. Our tour guide was experienced, we even got to see the Big 5! Champion (our tour guide) was friendly, knowledgable, and went above and beyond to give us the best experience possible. He was reliable every morning and I felt safe with him during our trips.
The only reason I cannot give 5 stars is because the company did not pick us up from the airport and we could not contact them, we had to arrange our own taxi at midnight to the hotel. They did, however, refund us the amount for the taxi. On the first day, we were told we owed $2000 when we didn’t … this was quickly rectified when we showed them our bank statements.
In summary, we had a great experience and I would recommend Serengeti Smile and Champion to my friends at home.
CH
Email Valentin | 20-35 years of age | Experience level: 2-5 safaris
Banabas was very friendly, reliable and talkative
We did a 3 day / 2 nights trip to Tarangire, Ngorongoro and Lake Manyara. Tarangire and Ngorongoro were amazing. However, in comparison to the former two, Lake Manyara was less spectacular. Next time, we would rather opt for two days at Ngorongoro or a day at Serengeti instead. Otherwise, the accomodations were beautiful, food was good and the people were very friendly and accomodating. The trip was very well organized.