Reviews

Sort By: Date Most Helpful Rating 241-250 of 474 Reviews
Maurice   –  
Ireland IE
Visited: June 2024 Reviewed: Jun 14, 2024

Email Maurice  |  50-65 years of age  |  Experience level: first safari

Absolutely amazing, the big five and more.
5/5

They were very straight forward to deal with. Their guide John was very informative and amazingly delivered the big five and more. He showed a real passion for his country and the wildlife. We managed 3 of each of the difficult ones, cheetah, leopard and even the rhino. Great experience.

feng   –  
China CN
Visited: June 2024 Reviewed: Jun 14, 2024

Email feng  |  65+ years of age  |  Experience level: first safari

recommend
5/5

The service was very thoughtful. The guide Deo was very patient and familiar with the route. He was very familiar with the properties and names of the animals and the characteristics of various animals and found the habitats of the animals for us in a timely manner. The tour guide worked very hard on the road and installed the luggage for us in a timely manner every time. It was very good. The tour guide and driver worked hard!

(automatic translation from Chinese)

Li   –  
China CN
Visited: June 2024 Reviewed: Jun 14, 2024

Email Li  |  35-50 years of age  |  Experience level: first safari

Highly recommended
5/5

Our guide is Deo, knows everyone and likes help everyone on the road. I highly recommend Serengeti smile. Erick repones rapidly and patient for any of our questions.

Tanya   –  
Ireland IE
Visited: June 2024 Reviewed: Jun 15, 2024

Email Tanya  |  50-65 years of age  |  Experience level: first safari

Fabulous Holiday
5/5

We have had a fantastic holiday everything was exactly as we had hoped for and more. John made sure we saw every animal big and small and answered all our endless questions.

TS Choi   –  
South Korea KR
Visited: June 2024 Reviewed: Jun 15, 2024

Email TS Choi  |  20-35 years of age  |  Experience level: first safari

Best safari tour ever
5/5

I recently experienced an unforgettable safari tour that exceeded all expectations. The knowledgeable and passionate guide made the adventure educational and thrilling, leading us to witness an incredible array of wildlife, including the Big Five, in their natural habitat. The accommodations were comfortable and perfectly situated to provide stunning views of the landscape, adding to the authentic safari experience. What stood out most was the tour's commitment to sustainability, ensuring our presence had minimal impact on the environment.
Overall, this safari was a perfect blend of excitement, education, and relaxation, making it an adventure I will cherish forever.

Christina & Ivica   –  
Switzerland CH
Visited: May 2024 Reviewed: Jun 16, 2024

Email Christina & Ivica  |  35-50 years of age  |  Experience level: first safari

Reliable and professional, we would choose Serengeti Smile again
5/5

Right from the start, Serengeti Smile showed us its seriousness and professionalism. Communication by email was simple and fast. Our expectations were certainly exceeded, also thanks to Emmanuel and Dominik, our extremely friendly and professional guides. The parks we visited were spectacular and we managed to see many animals, even more than we had imagined.
The accommodations chosen for us by Serengeti smile were all of an excellent standard, cozy and well looked after. We will always remember and recommend Serengeti Smile, thank you for the beautiful Emotions .

Paul Jackson   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 17, 2024

Email Paul Jackson  |  50-65 years of age  |  Experience level: first safari

They gave us our dream safari experience
5/5

Baraka (office sales) contacted me after I searched for Safari operators, and upon reading reviews we very rapidly decided Serengeti Smile were the company for us. Baraka helped with every question we had in a very time efficient way, actually he couldn't have been more helpful.
Upon arrival at Kilimanjaro airport we were taken to Planet Lodge and in the morning we were met by Champion our guide for the week.
I cannot praise Champion enough, he went the extra mile for us in every single way. He was so helpful, full of character and generally a really lovely person.
He went out his way to make our experience magical and he didn't fail to deliver. We met other tourists in all of our lodges who were mesmerised by all the photos of amazing animals Champion had managed to find when their guides hadn't. We spent 2 days in the Serengeti and found Cheetahs (even with cubs) and Leopards when some of the other couples we met hadn't seen any.
Champion even went out of his way to take lots of amazing photos for us using one of my cameras! Whenever we wanted to stop we stopped and he gave us the time we needed (which is the best way because the animals come to you when your quiet).
Serengeti Smile claimed we would see the big 5 and Champion more than delivered on that!! We saw an unbelievable amount of animals which we will never forget.
We will be back again and we'll definitely use Serengeti Smile again it has been a perfect first Safari for us, made incredibly special by our special guide CHAMPION 🙂🙂🙂

Joy restall   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 17, 2024

Email Joy restall  |  50-65 years of age  |  Experience level: first safari

Fantastic
5/5

Serengeti smile will be who you want to choose, our guide was called champion and he really was, we were like a family from the start, champion went the extra mile to show us everything we could of ever wished to see, from leopards, cheetahs, lions, elephants, rhinos, giraffes, zebras. Plus much more. We were also shown 3 different tribes that we spent time with which was fantastic. Champion really cared about our time on safari and with him, he met our every need, he never rushed us from watching the animals, he look loads of photos for us using our camera which was fantastic, he really has a natural eye for catching the best moments of the animals and us. He is so well liked by everyone he met, he made our honeymoon so special. Our accommodation was really lovely, the people that we met on each place was very friendly and helpful, the food was fab too. I would like to especially mention kankari lodge, we choose to stay there extra nights because they were all so lovely, they found out it was our honeymoon too, they decorated our room with flowers, and our table, we also had a cake especially made and we were sung and danced too. I was overwhelmed. They really made our stay even more special they deserve so much credit all the staff.

Cally   –  
China CN
Visited: June 2024 Reviewed: Jun 19, 2024

Email Cally  |  20-35 years of age  |  Experience level: first safari

Part of our hearts remain in Serengeti
5/5

We've had the most wonderful 6 days and 5 nights safari trip with Serengeti Smile. From planning the trip Albert had been the most patient, careful, and accomodating help to us and have deisgned the whole program with us given his best advice. All of lodges and camps were absolutely true pleasure, the location, food, staff, ameneties, and the privilege to have a lion welcoming us in the camp or the cheetah resting near our camp. Our guide Baraka was the most friendly, expeirenced and cool guy who embodies the Hakuna Matta sprit in him. Whenever we were anxious not seeing the wild anmals he was always there with his smile and ensure us that we will see them tomorrow, and so did us seeing the big 5 and ugly 5 and many more spectacular scenes that we could ever wished for. On behalf of our group I woukd also like to present the best looking tour guides in Africa award to Baraka;) We recommend 100% to book Serengeti Smile and Baraka for your dreamed safari trip in Tanzania.

Diana   –  
United States US
Visited: June 2024 Reviewed: Jun 24, 2024

Email Diana  |  20-35 years of age  |  Experience level: first safari

Amazing tour, very well organized and planned out!
5/5

Serengeti Smile is a great tour operator and provided us with an excellent experience, very comprehensive tour and great time all around. Champion is a great tour guide and answered all the questions we had, made sure to make our program very enjoyable! Overall we really enjoyed our time with Serengeti Smile and the tours throughout our stay in Tanzania and definitely recommend Champion as the tour guide.

Average User Rating
5.0/5
Rating Breakdown
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  • 3 star 0
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