Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Janisha | 35-50 years of age | Experience level: first safari
Fantastic, well organized, amazing safari guide!
Traveled to Tanzania with my family to a few areas – we started in Moshi/Arusha, Mount Kilimanjaro area, then did a Safari for five days (Tarangire, Serengeti, Ngorongoro crater). Our experience was absolutely exceptional. Our trip was well organized and we had a clear itinerary from the start.
Our guides for Mt. Kilimanjaro (we just hiked to the first base camp), were amazing!! We were there with my parents, so they needed to go a little slower and our guides paced us well so that everyone could complete the hike.
Not enough good things can be said about our safari guide, Libe. He was absolutely exceptional, he was extremely friendly, informative, and respectful of the wildlife and land. We learned so much about all of the habits and lifestyles of the wildlife, the land and the local tribes in the area, because of him. We were able to see (from small to big animals) and learn so much! Would highly recommend!
Our tour organizer, Eliad was also great to work with - he helped create a perfect itinerary. He was easy to reach and was extremely communicative, especially if there was anything we wanted to adjust along the way. All of our lodges/ camps were exceptional- very clean, the people were all friendly and the food was delicious! We especially loved Kon Tiki Serengeti camp.
Overall an absolutely unforgettable experience, would definitely use Serengeti smile and Libe as a tour guide if we were to come back in the future!
IE
Email Tom | 20-35 years of age | Experience level: first safari
Great Safari Experience
We had a great safari experience in Tanzania that exceeded our expectations. The Serengeti, Ngorongoro and Lake Manyara were great with some incredible wildlife. Our guide Lucas did an excellent job also. He had a great skill for spotting animals and gave us lots of information about the locations and wildlife, which made the trip very rewarding and interesting. I’d recommend him and Serengeti Smile to anyone interested in taking a safari in Tanzania.
US
Email Alkesh patel | 65+ years of age | Experience level: 2-5 safaris
Excellent service and value for money
Driver picked us up on time, stayed in wonderful small town Moshi.
Went to coffee farm how it’s grown and made to final step.
Went to Arusha and started safari trip with the best driver you can have (Libe), very knowledgeable on area, history and animals. We daughters learnt to speak a little Swahili which was great. Every where we went people are always smiling.
We went to Dar-es-salam and finally to amazing beaches on Zanzibar
HK
Email Tiger | under20 years of age | Experience level: first safari
Responsive and flexible company with Champion guiding tours full of energy and local insight!!
From the moment we landed at Arusha Airport, our Tanzanian adventure unfolded into something far beyond our expectations—thanks entirely to our phenomenal guide, Champion. Young, energetic, and deeply knowledgeable, Champion transformed every moment into a thrilling discovery. Our journey began with a game drive through Tarangire National Park, where he expertly navigated the terrain and spotted wildlife with uncanny precision. At Neptune Ngorongoro Lodge, we explored the crater’s astonishing density of animals, and Champion’s insights into behavior and conservation made each sighting come alive. We then immersed ourselves in the rich traditions of the Hadzabe and Datoga tribes, a cultural experience that added depth and humanity to our safari.
The Four Seasons Safari Lodge in the Central Serengeti was a luxurious base for witnessing lions, cheetahs, leopards, elephants, and nearly all of the Big Five—Champion always knew exactly where to be and how to position the vehicle for the best view. His passion for wildlife and respect for the environment were truly inspiring. The highlight of our trip came at Aurari Camp in the Northern Serengeti, where we witnessed the Great Migration in all its glory. Incredibly, we saw two massive river crossings within hours on our first day, followed by three more over the next two days. Champion’s professionalism stood out—he parked respectfully away from the ravine, abiding by park rules even when others crowded the edge. Though we were initially frustrated, we quickly realized his approach allowed the wildebeest to cross naturally, giving us an unobstructed and authentic experience.
Throughout the trip, Champion’s warmth, humor, and attentiveness made us feel safe, cared for, and constantly entertained. He was always early, drove with care on every kind of road, and ensured every detail—from delicious lunchboxes to clean picnic spots—was thoughtfully arranged. Saying goodbye in Tanzania was bittersweet; we left with full hearts, unforgettable memories, and immense gratitude for a guide who turned a safari into the journey of a lifetime.
Email Vanessa Smith | 50-65 years of age | Experience level: first safari
Excellent customer service and attention to detail. Would definitely use again
Right from the outset Serengeti Smile have been a pleasure to deal with. Erick looked after all aspects of our holiday and was so helpful answering all our questions as we designed our perfect safari holiday together. Every time we had a new request he responded very quickly.
From the minute we landed everything was taken care of. Our transfers were always on time and very comfortable, big thank you to Oswald who took us around Arusha for a visit.
Our safari guide Daniel was very knowledgeable and we felt well looked after and safe at all times, and we had a lot of fun!
The standard of all accommodations and dining was excellent and service was very good.
One of the highlights for us was the hot air balloon ride over the Serengeti, an amazing experience!
This was a holiday of a lifetime and we are so pleased we chose Serengeti Smile. We would not hesitate to use them again if we are lucky enough to come back to beautiful Tanzania one day! Thank you Erick, Oswald, Daniel and all the team at Serengeti Smile!