Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $160 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
FI
Email Marko | 20-35 years of age | Experience level: first safari
Unforgettable experience
Travelling with Serengeti Smile was easy and simple. We were on our honeymoon, and this was totally unique experience for us as we hoped it would be. Everything went well, and we had the best time in safari. Our guide Mr. Champion was focusing on the things we wanted to see, he really was the best! We got to see all of the big five, and the most unforgettable moment was to see big lion family with cubs playing with eachothers. We went to Taranquire, Ngorongorong crater, Serengeti and Lake Manyara national parks. Our accommodations were excellent and no mosquitoes or flies were bothering our sleep.
Warmly recommend!
Everything was easy and simple to us and worth for the money.
We booked our safari tour via Serengeti Smile, because we get from there the best customer service before safari.
We decided to go to Tarangire, Ngorongoro, Serengeti and Lake Manyara national parks. Tour itself was amazing. We get to see so many animals in many different kind of places. The operator made bookings to lodges of our behalf, so we had only to get in car and enjoy.
At the Safari, our guide Champion, was also the best. He knew right where to go and spot the animals. He also told us not only about the animals, but also the culture in Tanzania. It was really interesting to hear about those things.
It was worth for the money. I recommend Serengeti Smile.
BR
Email Amanda Favaro | 20-35 years of age | Experience level: first safari
Amazing Experience!
My husband and I went on this safari for our honeymoon, and it was an unforgettable experience! Having John as our guide made all the difference — he ensured we had the best views, including the Mara River crossing. A big thanks also to Lambert, who was very attentive and answered all our questions before booking. The lodges were safe and comfortable, and the food was also good. Highly recommended!
CH
Email Michael Grimes | 20-35 years of age | Experience level: first safari
Experienced. Super polite. Fantastic gudie and great to spend time with.
We had the most incredible experience with Serengeti Smiles, thanks to our amazing guide, Hussein.
From the moment we met Hussein, he was polite, welcoming, and immediately made us feel comfortable. He has a real gift for reading people (hard to explain, but he just knows when to give you time to soak up a moment and when to move on to find the next adventure).
Our itinerary was Tarangire National Park on day one, Ngorongoro Crater on day two, and Serengeti on day three and each day was unforgettable. Hussein always seemed to know the perfect spots for photographs, often placing us right where the best light and scenery came together. His experience really shows: he knows when to stop, when to keep driving, and how to anticipate animal movements for those once-in-a-lifetime sightings.
On top of that, Hussein is an incredibly skilled driver navigating some very tricky terrain with complete ease and making us feel safe the entire time. The little touches made such a difference too, like the thoughtful surprise of a chilled Coca-Cola waiting for each of us every day.
It was clear throughout the trip that Hussein genuinely loves what he does, and his passion, experience, and kindness made our safari something we’ll never forget. We couldn’t recommend him and Serengeti Smiles more highly!
KR
Email Myungsik KIM | 35-50 years of age | Experience level: first safari
They are responsible and comfortably guide us through the tour
The guide I met is Aminiel from Serengeti Smile. He made everything perfect and fantastic tour from start to finish. He quickly found me a variety of animals, and the explanation was kind. The meals and accommodation were so perfect, and the price was the most reasonable program. I really want to recommend it to my friends and family. Thank you so much to Aminiel and Serengeti Smile for giving me such a special memory in Tanzania.
KR
Email Jin | 20-35 years of age | Experience level: first safari
It was appropriate in every way.
Aminiel was an outstanding guide, and I would recommend him without hesitation. The communication was always clear and prompt, which made planning the trip very easy. The service during the tour was warm, reliable, and professional, and I truly felt well taken care of. The value for money was outstanding — I received much more than I expected. I would highly recommend Serengeti Smile and Aminiel to anyone looking for a trustworthy and enjoyable safari experience.
CN
Email zhao | 20-35 years of age | Experience level: first safari
very experienced and professional,can find all kinds of animals, solve everything we meet
we love this experience with smile, personallized plan with nice hotels, guide regnald is very experienced and professional, he can find all kinds of animals, solve everything we meet, i will recommand this tour to my friends
CN
Email hu | 20-35 years of age | Experience level: first safari
A Feast of Wilderness and Luxury Beyond Imagination
Before setting foot on the mysterious and untamed soil of Tanzania, I carried boundless longing for the African savanna—yet also a trace of anxiety about every link of the upcoming safari. From the very first contact with Serengeti Smile, however, all worries dissolved. What followed was a full-spectrum, immersive, top-tier safari in which every detail revealed professionalism and dedication, allowing me to feel the unique magic of Africa in depth.
Ground Operator: Serengeti Smile
Seller: Jeremiah
While I was still planning, Serengeti Smile’s pre-sale service made a deep impression. The sales staff demonstrated exceptional expertise: they knew Tanzania’s national parks, wildlife behaviour, optimal viewing seasons and local customs inside out. According to my interests they tailored a detailed, logical itinerary. Their replies were so fast I almost forgot the time difference; every exchange felt like a spring breeze. Visas, packing lists, on-the-road advice—however small, they answered everything patiently, building my confidence and anticipation long before departure. During the trip, we had a scare: we left our wallet in the lodge safe. By the time we realized, we were already a hundred kilometres away. After contacting Jeremiah, he immediately called the lodge, confirmed the wallet was there, and got back to us within an hour. We collected it on our return to Arusha—an episode that showed just how professional and caring they are.
Guide: Domi
Once the safari began, Domi proved nothing short of brilliant. Like a walking encyclopedia of the East African plains, he had every animal’s habits, habitat and migration pattern at his fingertips. While tracking wildlife he remained totally focused, missing nothing. The moment he spotted a target he piloted us close, quickly yet safely, so we could watch creatures in their natural state. Professional as he is, Domi is also hugely personable, sharing stories and anecdotes that bound us emotionally to the land. Mid-drive he would buy us ice-cold Cokes; under the scorching sun that sudden chill dispelled all fatigue and felt like the care of a friend. His driving is superb—whether in muddy marshes or over rugged hills he threaded the vehicle smoothly, delivering us to every park on schedule and ensuring we missed none of the action.
Accommodation:
This safari overturned every cliché I had about “camping in the bush”. Serengeti Smile’s choices—tented camps or lodges—are benchmarks of quality and comfort. In the Serengeti camp I stepped into a spacious, bright tent complete with a soft bed, immaculate bathroom and—miraculously—24-hour hot water. After a dusty day among wildlife I could wash it all away, then lie listening to night-time insects and distant animal calls, feeling perfectly at peace under canvas yet wrapped in modern convenience. Buffet meals were a revelation: fresh ingredients, abundant choice, from authentic Tanzanian flavours to international western dishes, every plate perfectly cooked and served by smiling staff who never let a water glass stand empty.
Vehicle: Toyota Land Cruiser
On safari the vehicle is everything. Serengeti Smile provided a brand-new Toyota Land Cruiser—hard-riding outside, spacious and comfortable inside, seats superbly supportive even on all-day drives. A fridge and air-conditioning kept us cool and energised; chilled drinks were always ready. Clever storage meant cameras, binoculars and snacks were within easy reach. Each morning Domi inspected every detail—oil, tyres, shock absorbers—spotting and fixing potential faults before we rolled. Not once were we delayed by breakdowns, though we often saw other groups stranded at the roadside—a clear testament to Serengeti Smile’s mechanical vigilance.
Safari Experience:
The climax, of course, was encountering the Big Five. Under Domi’s guidance we roamed the Serengeti and the Ngorongoro Crater, following the trails of legend. We watched lions lounging beneath acacias, their manes glowing in the sun; elephant families parading across the grass, calves trunk-curling in curiosity; leopards draped over tree limbs, rosettes melting into dappled shade; buffalo herds marching in dust-clouded phalanx; and the critically endangered black rhino, a lone armoured ghost on a crater-floor salt flat. Every meeting was electric. Domi anticipated behaviour and positioned us for the best views and photographs, letting us capture moments we had dreamed of for years.
Looking back, Serengeti Smile delivered an unrivalled safari: flawless pre-sale service, a guide who is both scholar and friend, accommodation that pampers without losing the wild, a vehicle that never faltered, and wildlife encounters that will blaze in my memory forever. This was far more than a holiday—it was a baptism of the soul, a reminder of nature’s grandeur and of the professionalism and passion that people can bring to it. I have already resolved to return, and when I do, Serengeti Smile will again be my only choice.
CN
Email Dod | 35-50 years of age | Experience level: 2-5 safaris
Outstanding Safari Guide: Goodlove Our Tanzania safari was unforgettable, all thanks to Godlove. H
Outstanding Safari Guide: Godlove
Our Tanzania safari was unforgettable, all thanks to Goodlove. His deep wildlife and ecosystem knowledge led us to incredible sightings—from leopards to elephants—and he shared insights with genuine enthusiasm, making every moment meaningful.
Beyond professionalism, Goodlove’s warmth and positivity shone daily. He flexibly adjusted our itinerary to match our preferences, ensured we felt safe, and even helped with perfect photo angles.
If you’re visiting Tanzania, Goodlove is a must—he doesn’t just show you wildlife, he helps you connect with it. Highly recommended!
KY
Email Chuck | 50-65 years of age | Experience level: 2-5 safaris
Awesome Safari
From the beginning to end everything was organized perfectly! Jeremiah was on the ball and answered all my queries almost immediately. I am not sure when he sleeps!
On the safari our driver and guide Gama was very accommodating and led us to see over 30 different species including the Big 5.
Serengeti Smiles delivered big time and we feel like we made a life long friend.
Thank you Jeremiah and Gama for an awesome trip!
