Reviews

Sort By: Date Most Helpful Rating 41-50 of 126 Reviews
Ashley   –  
United States US
Visited: March 2023 Reviewed: Mar 16, 2023

Email Ashley  |  20-35 years of age  |  Experience level: first safari

Incredibly helpful in choosing a lodge
4/5

Wayne was so helpful in helping me sift through the different tour and lodging options. We even hopped on a Zoom call, which made this process much more personable and efficient! My and my 3 friends went to the Kapama Southern Lodge on a 4 day safari and it was perfect! The only issue we had was there was some sort of miscommunication between our shuttle driver and the Kapama staff so there was nobody there to pick us up from the shuttle drop off location when we arrived. And on our return trip the shuttle was half an hour earlier than expected and we felt in a rush on our way out.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Good Day Ashley,

Thank you for traveling with us to the Kapama Southern Camp.
It is one of the lodges in the Greater Kruger National Park.
Was only a pleasure chatting on zoom with you and glad that we offered you the best safari experience.

We have spoken to our driver who transported you to the Hoedspruit Airport, he was supposed to take you directly to the Lodge.
Our driver then contacted the Lodges guide as the Lodges guide was at the Airport at the same time as you arrived there.
So our driver handed you onto the Lodges guide to save you a little extra time and then the lodges guide did not contact the lodge to inform them that you met up and were on the lodges vehicle and not getting dropped off by our driver.

Our drivers are generally early for the collection times, so that our guests are aware that the driver there at the lodge and not running late (rather early than late), but he should not have put pressure on you to depart the 30 min earlier than scheduled.
We are sorry that you felt rushed, he was just at the Lodge letting you know that he is there to collect you.

At least all was sorted out and you had a great time on safari.

G and J   –  
Canada CA
Visited: March 2023 Reviewed: Mar 21, 2023

Email G and J  |  50-65 years of age  |  Experience level: 2-5 safaris

Helpful, responsive, and timely...and our safari turned out great!
5/5

I was able to find the 'just right' fit for my wife and I, both time- and cost-wise. We received excellent communications throughout from exploring options, booking and paying, and being supported even in the midst of the drive out from Johannesburg to assure us everything was on-track. We also received a message midway into our experience to ask how it was going.

Bonus included solid recommendations for enroute hotels and helping us to book an excellent full-day tour of Johannesburg after the safari.

I was uncertain, booking 'blind', but Wayne and his crew took great care of us all the way through our experience. Thanks!

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hi there,

Thank you for travelling with us and your out standing review.
Our team make sure that reply to all travelers emails as soon as possible and offer the best suited safari to all of our guests.
We also make sure that we contact our clients during their travels, just to make sure that your are enjoying the experience (which all guests do) and if we can assist with any other travel plans around South Africa.

Only a pleasure assisting you with the advice, making sure that you had a great time not only on safari with us but through all of South Africa.

Fabian   –  
Switzerland CH
Visited: March 2023 Reviewed: Mar 21, 2023

Email Fabian  |  20-35 years of age  |  Experience level: first safari

Fantastic communication throughout, perfect planning, always helped with organizing the trip.
5/5

Wayne from The Kruger Safari took care of our booking for one of the greatest Safari experiences out there. We didn’t know where to start so the tour operator offered an overview of different packages.

We went to the Sabi Sands Game Reserve, and this was the perfect choice. Our booked Lodge, the Umkumbe Bush Lodge was just fantastic, everyone took care of us so well, the game drives were just breathtaking and we‘ve seen so many different animals. If you can afford, book a trip through these guys for a trip to the Sabi Sands.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Good Day Fabian,

Thank you fore your review and traveling with us.
Wayne always makes sure that he offers the best suited safari to all of our travelers, as he knows that for some guests it is a once in a life time experience.

Umkumbe in the Sabi Sands is one of our top selling lodges, due to the amazing views and off road BIG 5 safari drives.

We hope to see you back in Sabi Sands with us in the near future

Wayne and The Kruger Safari Co team.

Suman furmah   –  
Canada CA
Visited: February 2023 Reviewed: Mar 23, 2023

Email Suman furmah  |  20-35 years of age

Great experience booking with Kruger Safari Co.
5/5

Had a great experience booking with Kruger Safari Co. Wayne was responsive with messages, providing quotes and putting my concerns at ease. Communication was always timely and informative and I felt very comfortable booking my first safari experience with this company.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hi there Suman,

Thank you for traveling with The Kruger Safari Co, and we are glad that we lived up to your expectations.
Wayne makes sure that he offers our travelers the best safari possible to make sure that you have a once in a life time experience.

Na Rae   –  
Canada CA
Visited: March 2023 Reviewed: Mar 27, 2023

Email Na Rae  |  20-35 years of age  |  Experience level: first safari

They were knowledgeable, kind, and were committed to giving us the best experience.
5/5

The 5 day Kruger safari was excellent. It is a perfect type of safari for the adventurous types. The lodging was very immersive with the nature around it. There were many animals to see on every game drive, and the guides shared their knowledge about the animals and were able to track down the Big 5. The service at the lodging was excellent, the rooms were clean, had hot water, outlet, bug net, etc. The food was also amazing. The operators were quick to reply to questions. I would definitely come back and recommend it to anyone who wants to experience Kruger for the first time.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hey there Na Rae,

Thank you for your review and booking your safari with The Kruger Safari Co. it is greatly apprecaited.

Our guides do try their best to show our guests as many animals as possible and we are glad that they showed you so as many animals as possible,

We do stive in offer our guests the best possible (always clean) accommodation, with hot water and amenities to make sure that the safari experience is once in a life time.

Hope to see you back on safari with us soon.

Dillon   –  
United States US
Visited: March 2023 Reviewed: Mar 28, 2023

Email Dillon  |  20-35 years of age  |  Experience level: 2-5 safaris

Transfer to and from airport was seemless
5/5

Overall accommodations were amazing. Rooms were like a Waldorf. Safari was great as well.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hi Dillon,

Thank you for your review, greatly appreciated.

Tobias   –  
Germany DE
Visited: April 2023 Reviewed: Apr 4, 2023

Email Tobias  |  20-35 years of age  |  Experience level: 2-5 safaris

4 day Kruger safari
5/5

The 4 day tour was truly an unforgettable experience.
The crew is competent and full of passion and fun.
The relaxed and humorous way made it all more familiar. We really felt welcome. During the safaris, the rangers also gave us the time to observe the animals in peace and take unique pictures. It did not seem hectic at any time. The only criticism I would like to note here, and that is complaining at a high level, that lunch during the stay in the Kruger was a little too long in coming. We only got our food when our break was actually already over.
Thus, we missed 45 minutes of our safari tour.
But all in all I can recommend this tour to everyone.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hi there Tobias,

Thank you for your glowing review, our guides are certainly humorous, make sure that you have more than enough time to get your once in a life time photographs and that the safari as fun and informative as possible.
It is pity that the lunch meals do take some time during peak traveling months and this is something we are looking into for the future to make sure that our guests spend as much time as possible on safari drives and not spending time waiting for meals.

Hope to see you back on safari with us in the future.

Blandine   –  
France FR
Visited: April 2023 Reviewed: Apr 10, 2023

Email Blandine  |  20-35 years of age  |  Experience level: first safari

Wonderful experience
5/5

We did the 4-day Tremisana Safari and what an experience ! The staff was really kind, the hand-made food soooo good! Everything is done to make you spend an authentic stay. We really enjoyed the safaris as we saw a lot of wild animals in their natural environment! I totally recommand this experience

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hi there Blandine,

Thank you for you for your review and for traveling with The Kruger Safari Co. The food we offer on safaris is certainly some of the best in South Africa, making sure all of our travelers are well fed.

The Kruger safari co, always makes sure that we offer our guests the best possible safari with amazing staff that are always around to assist...

We appreciate you reccommeding our safari and looking forward to hearing from you in the near future.

Kirill   –  
Russia RU
Visited: March 2023 Reviewed: Apr 10, 2023

Email Kirill  |  20-35 years of age  |  Experience level: 2-5 safaris

Very nice operator: our experience was pleasure
5/5

It was very nice from first to last day of the trip.
Car took us from airport, five hours ride to Kruger, then beautiful sunset safari. We stayed at chalet (it was comfortable and clean), name of the place - Pretoriuskop. There are some animals in lodge: monkeys, wild chickens, mongooses, squirrels.
Early at the mornings we went to safari again, breakfast we had on stops in nice places. For lunch we came back to lodge. Unfortunately, in Preturiuskop there is only one cafe/restaurant - Wimpy. Wimpy is a South African fastfood and it is not very good for us, because 90% of there food is prefabricated. But there is also grocery shop and some kitchens in the lodge.
About dinner - it was very nice, because or tour leader with his colleges cook some tasty food for dinner at camp at lodge and served it with vine for us, it was pleasure.

Our guides on safari was a very nice guys, there were always open for some new information about animals, their behavior and also they tried to find for us more animals. Also, they always patiently wait while you taking pictures:)

Of course, i don't said about animals, because it is a kind of random. We saw lots of and also big five too. But when we saw leopard, he was laying on the ground in the bush and we saw only his head and tail. But, i think, safari company counld't ask leopard to show him in another way :)

So, in general, it was very nice, there are only one thing that's guys can improve - food for lunch (Wimpy is not a dream).

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hi there Kirill,

Thank you for booking our classic safari to the Kruger Park, our classic safaris certainly offer some of the best open vehicle safari game drives.

We do understand that the meals from Wimpy in the Pretoriouskop rest camp can sometimes feel a bit prefabricated, so we are looking into offering our guests home cooked lunch meals in the future.

Our safari guides certainly go out of their way to show our guests as many animals as possible whilst on safari and glad that they delivered the best to you.

We hope to see you soon back on safari with us.

Luis   –  
Germany DE
Visited: April 2023 Reviewed: Apr 12, 2023

Email Luis  |  35-50 years of age  |  Experience level: first safari

The Kruger Safari Co. and Wayne in particular was just the very best choice I could have made!
5/5

Since my very first inquiry about the safari tour, Wayne was very communicative and accommodating to every one of our requests. He would reply to my e-mails within the hour, always answering to all my questions. It made me feel very well taken care of since the beginning.
The tour itself also went exactly as described. All parties, be it transfer to the park, the people that worked at the lodge, the safaris and the panorama tour, were all very professional and very friendly. We felt very welcomed and safe. And throughout the whole time, Wayne was there, on the other side of my e-mail or WhatsApp, keeping an eye on us, making sure that we were having a good time.
I couldn't be happier with my choice. I can only recommend The Kruger Safari Co. and if I'm ever back in South Africa, Wayne will be the first person I'll contact.

Thanks a lot Wayne! we had an amazing time in Kruger and all thanks to you.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hi there Luis,

Only a pleasure for assisting you with your safari, we are glad that you had a smooth booking process with quick and efficient replies to your questions.

We are looking forward to having you back on safari with us and Wayne will be there to guide you through the booking process and make sure that you have an even better safari the next time you travel to the Kruger National Park.

Average User Rating
5.0/5
Rating Breakdown
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