Reviews

Sort By: Date Most Helpful Rating 281-290 of 300 Reviews
Alice   –  
United Kingdom UK
Visited: September 2014 Reviewed: Sep 25, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Couldn't have been better
5/5

What an incredible holiday! We only had seven days and Rose managed to organise a fantastic trip split between a Kenyan safari and the coast. Ol Seki was the most fantastic camp - from the guides, the food, the staff and the game - it was amazing. The staff even went the extra mile to organise a private candlelit dinner for two out in the bush where we got engaged! I can't recommend Rose and The Luxury Safari Company highly enough. I would definitely use them again and will be recommending them to all my friends.

Sally Anne   –  
United Kingdom UK
Visited: September 2014 Reviewed: Sep 24, 2014

20-35 years of age  |  Experience level: first safari

Honeymoon heaven!
5/5

I'm so pleased we booked with the luxury safari company. From the onset Rose replied extremely quickly to all emails and queries regarding our honeymoon. She managed to put together an amazing package which suited us perfectly. We were treated like royalty at amara selous - the staff there are so friendly and it made the start of our honeymoon truly fantastic. We then went on to shooting star lodge in Zanzibar for some r & r. I would highly recommend Rose and her team to anyone looking to book a safari their expertise in this field is incomparable.

Nicki and Iain   –  
United Kingdom UK
Visited: September 2014 Reviewed: Sep 21, 2014

35-50 years of age  |  Experience level: first safari

If you are planning a safari, The Luxury Safari Company is unbeatable. You'd be mad not to use them!
5/5

We have just returned from Safari in Tanzania and were lucky enough to have had The Luxury Safari Company recommended to us. I cannot rate them highly enough. From our very first contact I knew there was something different about them and the care that you get, the attention to detail, combined with their exceptional knowledge of Africa is what sets them apart from the rest. They also really understood us and what would work for us, so the trip was tailored perfectly to meet our needs. All arrangements were made efficiently and all communication was brilliant. The accommodation was top notch all the way and everything about this holiday exceeded our expectations from start to finish. Our private guide was brilliant and it was quickly apparent that he was one of the best in the Serengeti. Our safari experience was thus further enhanced by having a guide who got us to see everything, up very close, and was so knowledgeable that we learned a huge amount about the geography, the climate, and the people and culture of Tanzania as well as about the birds and mammals. It has been awesome. We are already thinking about "where next?" and I wouldn't even consider using anyone other than The Luxury Safari Co. A HUGE thank you to the team for a life-changing holiday.

Gemma   –  
Morocco MA
Visited: August 2014 Reviewed: Sep 8, 2014

35-50 years of age  |  Experience level: 2-5 safaris

A present for live
5/5

I still watch almost every day all pictures from our wonderful 12 days safari. I travelled with my niece as her 18th birthday gift and, given she is becoming a vet, Rose planned a very exquisite and vet-to-be focused trip. Guides were super professional and knew everything about everything...even if Carolina was very demanding. We saw all Fig 5 many times....and many other wonderful species, including whales. Thank you Rose...thank you Zambia...thank you Kwa Zulu Natal

Lorraine and family   –  
United Kingdom UK
Visited: July 2014 Reviewed: Aug 6, 2014

Email Lorraine and family  |  50-65 years of age  |  Experience level: over 5 safaris

Head and shoulders above the competition
5/5

We have just returned from a wonderful family safari holiday that Rose and her company organised for us to Mauritius, Tswalu and Nottens in Sabi Sands, South Africa. It was quite a complicated itinerary but every bit of it worked like clockwork. With a lot of research and some experience of safaris we had both a clear idea of some of the things we wanted and a good idea of what would constitute value for money. We had an ample budget but wanted a lot for that money. We made initial calls to five safari operators including Rose. The first one was a well known safari company which we had used before but the person we spoke to gave us a quote which was approximately 10k over the top, partly because of the ridiculous logistics - he was certainly enthusiastic about Africa but just a real novice at putting together a trip in a sensible way eg at least two redundant internal flights - multiply that by four people and it's throwing away a couple of thousand. Plus we had to point out to him the basic stuff like "aren't they doing a stay 4 nights and get free flights offer". The second one we talked to was a real expert on one region (and I have used their website a lot for research) but more enthusiastic about the region than listening to what we wanted (but well done to them on their transparent pricing policy). The third one was just a waste of time - peeling back their non-transparent pricing made it clear that they were in fact advertising a safari which they couldn't deliver at the price - a really tacky approach. The fourth one was a good company but although clearly expert in the regions their itinerary came across as indulging their fantasy trip rather than listening to what we wanted eg it may be possible to fly across Mozambique by light aircraft hops to avoid a Joburg transfer but why on earth would a family want to do that especially when it costs multi-thousands of pounds and takes 12 hours?

Which brings us to Rose. These are the reasons Rose was just so far above the others:
1) Rose is a real expert - she knows her stuff on safaris, locations, destinations etc
2) Rose is what a really good travel agent of any type should be ie she listens to you, talks to you, chats about what you want and what you like and what you are hoping for and then uses her knowledge to suggest things that are useful or appropriate or interesting. Maybe you won't take up her suggestions but you will feel they were useful suggestions or ideas for you to think about or give you a better benchmark.
3) Rose is sensible and organises your safari in a way which makes logistical sense eg canny use of internal flights so you don't spend your time and money taking 5 flights when you could have done it in 2 ( OK, I know this doesn't sound so difficult but you really should have seen what our first well-known safari operator suggested!)
4) Rose isn't afraid to persist with a suggestion if she really thinks you will like it and will come up with good ideas to show you how it can be possible in your budget. Nottens in the Sabi Sands was Rose's suggestion and she showed us how our plans and budget could accommodate it - that turned out to be one of the highlights of the holiday and a real improvement on the plan we first put to her, although I had researched our first plan so carefully.
5) Rose's pricing is transparent - you know what the prices are and you can readily see if you are getting a good deal (and yes, from our experience you are - The Luxury Safari Company was the only operator we spoke to who demonstrably was giving us a better deal than we could have organised ourselves).
6)Rose doesn't stop thinking about you when you have paid for the holiday eg sent us information about South Africa's new potential requirements for birth certificates for under 18s to make sure we weren't caught out by a sudden change of policy.

Thank you, Rose and we will be in touch again!

Leanne Duke   –  
United Kingdom UK
Visited: July 2014 Reviewed: Jul 29, 2014

20-35 years of age  |  Experience level: first safari

Amazing Honeymoon
5/5

Rose at The Luxury Safari Company was recommended to me and I'm so glad that I contacted her! I had never been to Africa before and so wanted someone who could give me some guidance and personal perspective vs a larger tour operator. Rose really cares about her clients and was very patient listening to my requirements/budget and came up with several different options for me to consider. I felt that Rose had really considered my requests and she came up with the perfect itinerary for us (Amara Selous followed by Essque Zalu in Zanzibar). We had a slight issue at Zanzibar airport and I called Rose who dealt with the issue immediately and efficiently. I would highly recommend speaking with Rose before you book your safari as her knowledge and enthusiasm made booking my honeymoon a real pleasure.

Mark Casey Visited: June 2014 Reviewed: Jul 7, 2014

A personal touch helped create a perfect honeymoon
5/5

Rose from The Luxury Safari Company was most helpful in contacting me to discuss various options for our honeymoon, and was very open and honest in her recommendations based on our budget and desires. She very efficiently amended booking details due to unforeseen circumstances without blinking an eye. We booked with The Luxury Safari Company with utmost confidence based on her dealings with us, and this turned out to be well placed confidence - the trip was seamless and was exactly as she had described (in fact, better!). We will recommend Rose to anyone looking to book an African tailored safari experience.

Verdi Wilson   –  
United Kingdom UK
Visited: May 2014 Reviewed: May 29, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Reassuringly Brilliant.
5/5

Although we wouldn't normally use a travel agent, when we were booking our South African honeymoon we wanted some assistance to ensure we had the best time possible. Rose Hipwood was the perfect person. She listened to everything that we wanted and came up with a fabulous schedule. We were especially impressed when we ran into a problem on our way back when our flights were cancelled due to the weather. The people at the airport were hopeless. However, Rose took our very late call and sorted things out for us. We were so impressed that when we wanted to go on a special holiday again this year we got in touch and were impressed all over again. Rose came up with a couple of spectacular options tailor made for us. We eventually decided to go with the Namibia option. It was wonderful. We contacted her during our holiday again as we decided to make a change midway. Again she was incredibly helpful and changes went without a hitch. It is worth mentioning as well that we are probably a travel agents nightmare as we have a lot of demands and know what we like and are unwilling to compromise. Rose was probably in touch with us every day as we had such a hard time deciding which trip we wanted. All our queries were answered promptly and Rose was happy to discuss anything and everything that I came up with to ask. Nothing was too much trouble and we definitely felt that the extra mile was gone to make us happy. Cannot recommend this company enough.

Heidi burkinshaw   –  
United Kingdom UK
Visited: April 2014 Reviewed: Apr 22, 2014

35-50 years of age  |  Experience level: first safari

Really helpful,from deciding where and when to go,all the way to final departure and return itinary
5/5

Rose was amazing. She understood I had young children to entertain and consider,Coped with my healthy but not luxurious budget! I had enough options to make a decision but not too many to confuse me. Somehow rose Sourced brilliant flight and connection times and she even managed to wish me happy birthday and happy holiday!

Mr & Mrs Simon   –  
United Kingdom UK
Visited: June 2013 Reviewed: Nov 26, 2013

Email Mr & Mrs Simon  |  50-65 years of age  |  Experience level: over 5 safaris

Off to Africa Again
5/5

We have done many safari’s to Africa and India but in 2010 decided to look for a small independent travel agent instead of one of the large operators – we chose The Luxury Safari Company!

We have now done safari’s and holidays to Kenya, Botswana, Tanzania, Zanzibar and Mozambique all with Rose. Her knowledge of Africa is second to none – what she doesn’t know isn’t worth knowing!
Her organisational skills are excellent and she always comes up with an answer for what sometimes looks impossible!

We are off to Africa again in March to celebrate our Golden Wedding Anniversary all with Rose’s help! The trip sounds amazing and we can’t wait!!

Rose seems to know instinctively what we like or don’t like and with a few little extra touches along the way that’s what makes it so special, she definitely speaks our language!

Average User Rating
5.0/5
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