Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 32
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 33 Reviews
Ryan   –  
United States US
Visited: September 2026 Reviewed: Sep 21, 2026

Email Ryan  |  20-35 years of age  |  Experience level: 2-5 safaris

Jonathan was absolutely incredible in every way imaginable!
5/5

Johnathan was amazing as our tour operator. He communicated immediately and was always present when we needed him. He helped us find new activities to do while we were in Victoria falls and helped coordinate everything needed when we wanted to explore the culture of the city. I couldn’t recommend him and the safari company more. Everything about Victoria falls was incredible with a large part of the credit due to Jonathan and the safari company!

Reply from African Fairytale Tours
Reply from African Fairytale Tours
Posted on Sep 22, 2026

Thank you so much, Ryan. Your feedback means a lot to us. We hope to see you again in the future!

Keisha   –  
United States US
Visited: September 2026 Reviewed: Sep 19, 2026

Email Keisha  |  35-50 years of age  |  Experience level: first safari

African Fairytale Tours makes you feel like family from the moment you arrive.
5/5

I initially booked a last minute airport transfer to my hotel with African Fairytale Tours, and from the moment I arrived, I knew I was in great hands. Jonathan was there to greet me, and he was incredibly responsive, professional, and customer service friendly.

What started as a simple airport transfer turned into great conversation and eventually led me to book several activities in Vic Falls and the surrounding area.

I always felt safe, well taken care of, and informed throughout my experience. The activities were well organized, and the service providers they arranged were excellent.

A huge thank you to Jonathan, Matthew, Mr. B and the entire team for making my time in Vic Falls so memorable. I highly recommend African Fairytale Tours and would absolutely use them again!

Clark   –  
United Kingdom UK
Visited: July 2026 Reviewed: Aug 12, 2026

Email Clark  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing experience from start to finish! High quality service!!
5/5

What an amazing experience with this company. From the very start everyone was attentive, friendly and very helpful. The itinerary was exactly as planned and the staff always made sure we were picked up (if using an external company for safari for example). Even at 4:30am they came to ensure we were picked up for our morning game drive. I would highly highly recommend African Fairytale Tours and i will certainly be using them again in the future when i visit the southern africa region.

Highlights:

- Chobe River Safari (Must do)
- Victoria Falls (Guide was excellent)

Tiffini   –  
United States US
Visited: July 2026 Reviewed: Jul 31, 2026

Email Tiffini  |  35-50 years of age  |  Experience level: first safari

Great service, great tours, and great guides
5/5

Jonathan and Matthew were great to work with. They were there every step of the way. I wanted some very specific things on my tour (more local experiences, more safari experiences, etc), and Jonathan catered our experience to those. They felt more like friends than tour guides. I would definitely recommend them.

Cenk   –  
Turkey TR
Visited: June 2026 Reviewed: Jun 16, 2026

Email Cenk  |  50-65 years of age  |  Experience level: first safari

Relevant and professional.
4/5

It was very organized. We didn't experience any problems. Thank you

Michelle Bartels   –  
Australia AU
Visited: May 2026 Reviewed: Jun 12, 2026

Email Michelle Bartels  |  50-65 years of age  |  Experience level: first safari

Very quick responses and provided everything we asked for
5/5

We knew we wanted to do Victoria Falls (both sides) and Chobe National Park (Botswana). There was no package tour that I could find that would do everything we wanted. Many emails later, we finally had the holiday which was perfect for us. They organised pick up from airport (Johannesburg to Victoria Falls), allowed us to book our own accommodation at Victoria Falls, they booked our tour to Vic Falls (Both sides), tour of a village in Zambia, boma dinner, Safari in Zimbabwe, visit to see Lions, River sunset cruise, Helicopter ride, transfer from Zimbabwe, to Botswana, Accommodation in Botswana (which was a 10/10), 2 Safari's, one boat river cruise to see more wildlife, Day trip to Namibia to see a local town, transfer back to airport. All very reasonably priced, just for us, apart from the safari's which of course were other people. Our flight was cancelled and they simply moved our transfer from Botswana to Victoria Falls International Airport by 24 hours without any hassle at all. If we return to Africa, I will definitely be contacting Jonathan again, he was a 10/10.

Reply from African Fairytale Tours
Reply from African Fairytale Tours
Posted on Jun 12, 2026

Thank you so much for taking the time to share this wonderful feedback. We truly appreciate your kind words and are delighted to hear that you had such an enjoyable experience with us.

Your feedback is incredibly valuable, as it helps us understand what we are doing well and where we can continue to improve. It was a pleasure assisting you in planning your holiday, and we are especially pleased that we were able to create an itinerary that perfectly matched your expectations.

Thank you again for choosing African Fairytale Tours. We hope to welcome you back to Africa in the future and create many more unforgettable memories together.

Michelle   –  
Australia AU
Visited: March 2026 Reviewed: Mar 27, 2026

Email Michelle  |  50-65 years of age  |  Experience level: first safari

Jonathan was amazing as he knew our requirements and ensured that they were taken into consideration
5/5

What an amazing time we had in Victoria Falls and Botswana. Jonathan was able to organise fantastic accommodation, an amazing Guide, Locks for the Victoria Falls excursion and an amazing Safari Guide, Moshe for the Chobe National Park Safaris (we ended up doing 3 Safaris in the end). As we were a crew of 3 travelling together, our ages varied; we were aged 50, 73 and 82 years old. When planning our holiday, Jonathan took this into consideration; difference in our ages and abilities to join the activities/excursions. Also, as 2 of the 3 travellers are Coeliacs, Jonathan ensured that the food was suitable to eat at each Lodge and ensuring that when we went out for Lunch or Dinner, they were aware of our requirements. Upon arrival in Victoria Falls, we stayed 2 nights at "The Shrub Lodge" and then the following 2 nights were at the "Kwalape Safari Lodge" in Botswana. After our National Park Safaris, and the Chobe River Cruise, we returned back to Victoria Falls, for another 2 nights at "The Shrub Lodge". Staff at both Lodges were amazing, extremely polite, and helpful. To be honest, when we left "The Shrub Lodge" it was hard to say goodbye, as over the 4 nights we stayed, the staff became like family. I may have had tears in my eyes when I got into the vehicle to leave. Each time we went out, we felt safe and confident that if we needed anything, Jonathan would be able to assist us.
At this point, I’ll be planning another holiday with Jonathan to return to Victoria Falls, Botswana and to see what other adventures he can suggest for me and the crew. I’m also going to see if any other friends or family want to join the adventure.

Reply from African Fairytale Tours
Reply from African Fairytale Tours
Posted on Apr 12, 2026

Thank you so much for taking the time to share this wonderful feedback. It truly means a lot to us, as it helps us maintain our standards and continue delivering excellent service. I really appreciate this review Michelle

Eva Sadlova   –  
Czech Republic CZ
Visited: February 2026 Reviewed: Feb 18, 2026

Email Eva Sadlova  |  50-65 years of age  |  Experience level: 2-5 safaris

Everything perfect i recomend everybody 100%
5/5

perfect, safe, Jonathan was helpful, we had extra things we requested beyond what was needed

Reply from African Fairytale Tours
Reply from African Fairytale Tours
Posted on Apr 12, 2026

Thank you so much

Mat   –  
United States US
Visited: December 2025 Reviewed: Jan 10, 2026

Email Mat  |  35-50 years of age  |  Experience level: first safari

5 ⭐️ Truly Personalized Family Experience
5/5

We were extremely happy with our entire Zimbabwe trip, and honestly wish we could have extended our stay. We booked Jonathan after reading the reviews, and I’m so glad we trusted our instincts because he did not disappoint. Jonathan is a superb planner—very responsive, organized, and thoughtful in every detail. From the moment we arrived, we felt genuinely special as a family.

All our transfers were private, never shared, and the vans were spotless and comfortable. Every ride was prompt, and all the connections and handoffs between tours were incredibly smooth. His tour guide, Mr. T, was just as warm and accommodating. Our family felt secure, cared for, and well-guided throughout the entire trip.

They even helped us with border crossings and navigating the immigration lines, which made a huge difference and took away so much stress. Jonathan’s quote was also very well priced compared to other operators. I sometimes worry when a company has only a handful of reviews, but this time I’m grateful I followed my gut—Jonathan exceeded every expectation.

If you’re undecided, don’t be. Book with Jonathan. We can guarantee you will not regret choosing a truly personalized, family-centered tour with African Fairytale Tours.

Reply from African Fairytale Tours
Reply from African Fairytale Tours
Posted on Apr 12, 2026

Thank you so much for your feedback for giving us a chance to organize your holiday

Chadi Nicola   –  
Egypt EG
Visited: November 2025 Reviewed: Nov 14, 2025

Email Chadi Nicola  |  20-35 years of age  |  Experience level: 2-5 safaris

Marvelous adventure ✨
5/5

I visited many countries but Zimbabwe 🇿🇼 took my heart ❤️
I was lucky to find African fairytale and my friend Jonathan. Very professional , punctual , flexible and the most important Fun guide. I recommend him if you want to have a complete "fairytale" trip experience, from visiting the best places, having the best recommendations and offering help for all what you need. Thank you African fairytale, we will definitely meet again soon ❣️

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 32
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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