Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 29
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 34 Reviews
Katharina Senzenberger   –  
Germany DE
Visited: February 2023 Reviewed: Feb 17, 2023

Email Katharina Senzenberger  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Katharina Senzenberger and not that of SafariBookings.
Complete Nightmare & worst tour operator in EAST AFRICA
1/5

This tour has been the worst tour of my life. The guide was aggressive and lying to us about park-openings, schedule etc. He turned up late 1 hour in the morning, so everyday we missed the best time of the safari. We were not briefed upon what was the schedule going to be. In the end our old car broke down and we were left without food or water in the heat. I strongly urge you to stay away from this operator. There are amazing safari companies in Kenya. This is not one of them.

Reply from Salina Wild Adventures
Reply from Salina Wild Adventures
Posted on Feb 21, 2023

Catharina was just manipulative and had no ear for anyone. I accompanied the driver to pick them from their Nairobi hotel on the first day of the tour and it is them that showed up 2 hours later. Her problems started immediately; she would google routes and force the driver to use particular routes. So even before they reached their destination she was already causing trouble. I was in constant communication with her but at no time did she complain about wildlife sighting, that was perfect. It's her manipulative tendencies that made the driver a puppet that couldn't be left to do his job professionally. Catharina would even use abusive language on the driver. Then she suggested that she wanted to have a bush lunch on the last day of the tour, something that wasn't included in the package. Upon enquiring from the hotel and telling her the cost of the same,she said we were trying to exploit her and we agreed that she buys directly from the hotel. In the end she was told the very same price and she refused to buy therefore her claims of being left without food was her own decision. She even forced the driver to do game drive on the last day past the normal time. On their way back to Nairobi the Land cruiser developed a mechanical problem. And because they were left alone in the park as all vehicles had gone to Nairobi, we had to organize for another vehicle to go for them in Emali and drop them in Naivasha. I even checked on her the following day to know she was ok but she neither picked my call nor answer my messages.

We did all that was possible make Catharina happy but she couldn't listen and take our advices. It was a nightmare working with Catharina but we did our best. The driver even gave her binoculars which she deliberately misplaced and insisted she left in the vehicle. The following it was found lying down in the park, broken. Catharina had no apologies to make and nobody asked her to pay/buy another one.

Nisarg   –  
India IN
Visited: November 2022 Reviewed: Dec 6, 2022

Email Nisarg  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience and excellent support.
5/5

To visit Kenya was always my dream and to explore the wildlife was always on my list. My plan was to visit Masai Mara Game Reserve and Lake Nakuru National Park. Thankfully I got in touch with Isabellah and Jared they both guided me in visa process and it was my first visit to Kenya so from Nairobi Airport they picked me and then took me to Masai Mara Game Reserve. The accommodation and food was excellent at the lodge and those game drives were excellent it was amazing to see the animals so closely. After Masai Mara Game Reserve we went to visit Nakuru National Park and to see Rhinoceros was definitely the best thing. I was very happy with visit to Masai Mara Game Reserve and Lake Nakuru National Park so I recommend everyone to visit both the places and go with Salina Wild Adventures as they are experienced and excellent in planning such wonderful trips.

Louise   –  
Australia AU
Visited: July 2023 Reviewed: Aug 1, 2023

Email Louise  |  50-65 years of age  |  Experience level: 2-5 safaris

Great Customer Care
4/5

I did a 9- day safari with Salina, visiting Masai Mara, Lake Nakuru, Amboseli, Tsavo West and Tsavo East National Parks.

I chose Salina after spending quite a bit of time researching on safaribookings.com.

From the beginning, Charles responded to me quickly and was very helpful, tailoring the safari to suit my needs.

The safari itself went well, although it was probably a little bit too long. I figured I was only going to do a safari in Kenya once in my life! My favourite parks were definitely those further East - Amboseli and the two Tsavos. Masai Mara was disappointing- very dusty, very busy, poor roads and a lack of infrastructure.

My only criticism relates to the accommodation. I stayed in five different places, and the quality varied a lot- it was very hit and miss. I think part of the challenge was that I travelled in high season, and despite booking 6 months in advance, some of the better places (within my budget) were apparently booked out. The cream of the crop are most definitely the Sentrim properties.

Elisa   –  
France FR
Visited: June 2023 Reviewed: Jul 1, 2023

Email Elisa  |  20-35 years of age  |  Experience level: first safari

Good experience
4/5

We had a good first safari experience with Salina Wild Adventures.
Charles is very kind and avalaible.
During our 6 day safari, we had 3 different drivers-guide (so 3 cars and 3 different groups), which was ok for us but there was a little disorganization because of it. Nevertheless, Charles managed it and it was ok.
Our drivers were determined to find animals but we think they could have explained us more things while searching for animals. It is always better to learn things!
Accommodations and food were good.

Geofrey Rugut   –  
United Kingdom UK
Visited: April 2023 Reviewed: Apr 16, 2023

Email Geofrey Rugut  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceptional, Amazing experiences!
5/5

We booked a seven day safari with Salina wild adventures which started on 5th of April 2023. Upon arrival at the airport, Charles was already waiting for us and the warm reception we received culminated to be true reflection of all our safari encounter. He then transferred us to our hotel for an overnight stay, which was a few metres from the airport.
On the first morning of our safari we were met promptly at our hotel by our driver/guide Philip. You could immediately tell that we had booked with the right company as he presented professional in safari attire and the Logo’d Toyota Landcruiser was certainly the perfect vehicle for what lay ahead.

We had a good start when we asked Philip whether we could make a quick stop to grab some breakfast and to go and find an ATM to withdraw some cash for tips etc. He was willing to do this. This willingness was a theme that continued throughout our safari.
We found the “Big Kenya” safari, that we had booked, to be perfect for our requirements. All the safari parks were different and gave us different experiences of landscapes, wildlife and accommodation.
Our first night in Tsavo West was at the Severin park lodge. This was to be an unforgettable one as we retired to the sounds of Hyenas and were captivated by Impala and Giraffes walking past our (Glamping) tent.
The food served at our accommodations varied between a la carte menus and buffets, all of which were of very good standard.
At Tsavo West we were fortunate to see a leopard at close quarters, who was feasting on a zebra carcass.

Amboseli was probably my favourite park due to the variety of wildlife, particularly in the marshes. Hippos, elephants, giraffes, zebra, buffalo, wildebeest etc grazing in perfect harmony.
Our boat trip in Lake Navaisha was another highlight, especially with the diversity of birds that we were able to see.

Finally, at the Masai Mara, we were fortunate to see a pride of lions that had just killed a buffalo and calf. Philip was able to skilfully manoeuvre our vehicle into a position that maximised our view and photo opportunities.
It was a wonderful experience and my family was really happy for what the whole trip turn out to be. I STRONGLY recommend Salina wild adventures for anyone who wants to try safari in East Africa.

Reginald   –  
United States US
Visited: March 2023 Reviewed: Apr 5, 2023

Email Reginald  |  20-35 years of age  |  Experience level: first safari

Knowledgeable and extremely professional!
5/5

I have nothing but good things to say about Charles and Phillip. The entire trip, we were never in the dark about what to expect or what came next. The Masai Mara reserve is a beautiful sight to see and I was happy to make a bucket list accommplishment by finally seeing the savannah. I'm very happy with my decision to choose Salina Wild adventures and I happily recommend them!

Pinkett   –  
United States US
Visited: March 2023 Reviewed: Mar 15, 2023

Email Pinkett  |  20-35 years of age  |  Experience level: 2-5 safaris

Commitment and service delivery at its best!
5/5

We took a 6 day safari covering Masai Mara, Lake Nakuru & Amboseli national park. The tour was well planned by Charles and executed by Jared our guide. We managed to see all the big 5 both in Mara and Amboseli among other predators and grazers. We also saw hippo and crocodiles at Mara river. Jared knew the best routes to warrant sighting of of the wildlife. His sense of humour was amazing and he was always patient with us. Salina Wild Adventures did a commendable job. Highly recommended.

NISARG SHAH   –  
India IN
Visited: December 2022 Reviewed: Jan 25, 2023

Email NISARG SHAH  |  20-35 years of age  |  Experience level: first safari

nice service
5/5

Isabellah was always available to help us plan our safari. She would reply to our mails and Whatsapp messages even at times that were believed were very late in Kenya. On the day we arrived in Kenya she was there & introduced us to Ken, our driver guide. Our 3 day safari in Masai Mara National Reserve was amazing. Ken was funny and his knowledge of flora and fauna is out of this world.
I recommend Salina Wild Adventures for those people wishing to visit Kenya.

Joyce Aduda   –  
Kenya KE
Visited: December 2022 Reviewed: Jan 8, 2023

Email Joyce Aduda  |  20-35 years of age  |  Experience level: 2-5 safaris

Exceptional services, great planning!
5/5


Our organisation held an end year workshop that was also attended by our donors from Denmark. After the workshop the donors suggested they wanted to visit Kenya parks. A mutual friend linked me up to Charles and he was able to organise a five day private safari to Lake Nakuru, Naivasha and Masai Mara. Despite the short notice, the safari was well planned and our donors were satisfied.
Thank you very much Salina Wild Adventures team for making our donors happy.

Ezgi   –  
Turkey TR
Visited: December 2022 Reviewed: Dec 26, 2022

Email Ezgi  |  20-35 years of age  |  Experience level: first safari

Excellent & reliable tour company!
5/5

Charles helped us plan our safari. He was helpful in suggesting accomodation options that fitted by our budget & safari desires. On our day of arrival, he met us at Jomo Kenyatta international Airport & introduced us to our driver/guide, Jared before we could start the safari.
We had a 9 day safari in Kenyan popular parks of Masai Mara, Lake Nakuru, Lake Naivasha, Amboseli, Tsavo West & Tsavo east national parks! Jared was very knowledgeable about the parks & the animals. He was also honest & ready to help whenever we needed hi help.
I recommend Salina wild Adventures to people planning to travel to Kenya & even East Africa.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 29
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 1
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