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Average User Rating
4.8/5

Rating Breakdown
  • 5 star 30
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 1

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Katharina Senzenberger   –  
Germany DE
Visited: February 2023 Reviewed: Feb 17, 2023

Email Katharina Senzenberger  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Katharina Senzenberger and not that of SafariBookings.
Complete Nightmare & worst tour operator in EAST AFRICA
1/5

This tour has been the worst tour of my life. The guide was aggressive and lying to us about park-openings, schedule etc. He turned up late 1 hour in the morning, so everyday we missed the best time of the safari. We were not briefed upon what was the schedule going to be. In the end our old car broke down and we were left without food or water in the heat. I strongly urge you to stay away from this operator. There are amazing safari companies in Kenya. This is not one of them.

Reply from Salina Wild Adventures
Reply from Salina Wild Adventures
Posted on Feb 21, 2023

Catharina was just manipulative and had no ear for anyone. I accompanied the driver to pick them from their Nairobi hotel on the first day of the tour and it is them that showed up 2 hours later. Her problems started immediately; she would google routes and force the driver to use particular routes. So even before they reached their destination she was already causing trouble. I was in constant communication with her but at no time did she complain about wildlife sighting, that was perfect. It's her manipulative tendencies that made the driver a puppet that couldn't be left to do his job professionally. Catharina would even use abusive language on the driver. Then she suggested that she wanted to have a bush lunch on the last day of the tour, something that wasn't included in the package. Upon enquiring from the hotel and telling her the cost of the same,she said we were trying to exploit her and we agreed that she buys directly from the hotel. In the end she was told the very same price and she refused to buy therefore her claims of being left without food was her own decision. She even forced the driver to do game drive on the last day past the normal time. On their way back to Nairobi the Land cruiser developed a mechanical problem. And because they were left alone in the park as all vehicles had gone to Nairobi, we had to organize for another vehicle to go for them in Emali and drop them in Naivasha. I even checked on her the following day to know she was ok but she neither picked my call nor answer my messages.

We did all that was possible make Catharina happy but she couldn't listen and take our advices. It was a nightmare working with Catharina but we did our best. The driver even gave her binoculars which she deliberately misplaced and insisted she left in the vehicle. The following it was found lying down in the park, broken. Catharina had no apologies to make and nobody asked her to pay/buy another one.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 30
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 1
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  • All corporate and/or tour info is provided by Salina Wild Adventures, not SafariBookings