Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 18
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 18 Reviews
Bonface   –  
Kenya KE
Visited: July 2023 Reviewed: Jul 2, 2023

Email Bonface  |  20-35 years of age

Great experience
5/5

Great Service, everyone should just start booking with gamefinders from now on, I mean.............wow!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Jul 3, 2023

Thank you Mr Bonface for your genuine & honest review. We really appreciate your comment on our services, this means alot to us. We are looking forward to serving you in future.
Kind regards
Brian
Travel & Tourism Consultant

David   –  
Kenya KE
Visited: April 2024 Reviewed: Apr 16, 2024

Email David  |  20-35 years of age  |  Experience level: 2-5 safaris

Authentic and reliable.
5/5

Gemfinders Safaris provided an unforgettable travel experience! From start to finish, their team was incredibly professional and accommodating. The itinerary was well-planned, offering what we wanted. Our tour guide was knowledgeable and ensured everyone felt safe throughout the safari. The meals exceeded our expectations. They go above and beyond to create memorable journeys for their clients. I highly recommend them to anyone looking for a fantastic travel experience!"

Luis Montoya   –  
Colombia CO
Visited: September 2023 Reviewed: Oct 16, 2023

Email Luis Montoya  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

We had an amazing experience, we were able to see the wildebeest migration, we saw lyons, elephants, and ton of more animals, also, Musa was an amazing guide 10/10.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Oct 18, 2023

Hello Luis and thank you for your review on your recent safari with us.
We really appreciate your comment on our services and the fact that you enjoyed your safari to Masai Mara, this means a lot to us. We are looking forward to serving you in future.

Warm Regards.

Ying   –  
China CN
Visited: August 2023 Reviewed: Sep 4, 2023

Email Ying  |  20-35 years of age  |  Experience level: first safari

positive communication, reasonable itinerary planning, good experience
5/5

We made a customized safari trip, and the safari itinerary was very reasonable. We experienced the places we wanted to visit and the hotels we wanted to stay in. We only didn't see the leopard in the big five, leaving a little regret. Although there were some problems during the trip, the staff had active communication to help solve them, which would not affect the experience of the whole trip. This safari was a great experience. It was unforgettable.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Sep 23, 2023

Hello Ying and thanks for your honest review,. We really appreciate your comment on our services and the fact that you enjoyed your 9 Day safari in Kenya, we are sincerely sorry you didn't have a chance to see the leopard, they are now one of the endangered species. We are looking forward to serving you in future.
Kind regards

Katia   –  
Costa Rica CR
Visited: July 2023 Reviewed: Jul 25, 2023

Email Katia  |  35-50 years of age  |  Experience level: first safari

The service client is great!
5/5

The safari was awesome! My Spanish speaking guide (Arturo) was very kind, respectful and patient. The guide explains very well about the animals, about the park, Nairobi, tribu Masai and traditions.
It was a very nice safari!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Aug 11, 2023

Thank you Katia for your review. We really appreciate your comment on our services and the fact that you enjoyed your safari to Amboseli National reserve, this means a lot to us. We are looking forward to serving you in future.
Kind regards

Jackson Kirubi   –  
Kenya KE
Visited: April 2024 Reviewed: May 11, 2024

Email Jackson Kirubi  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent & Timely
5/5

I book safari with Gemfiders and Safaris, the communicating was perfect, they planned everything perfectly and quick to reply. My 3 days to Masai Mara was amazing, the hotel was a budget one within our means, they exceeded our expectations. I'll always recommend them.

Pat and family.   –  
South Africa ZA
Visited: April 2024 Reviewed: May 9, 2024

Email Pat and family.  |  65+ years of age  |  Experience level: over 5 safaris

We found our tour operator very knowledgeable, obliging and helpful.
5/5

We found all our queries and questions were answered efficiently and promptly by Bridget. The tour
was good value for money. Everything was done on time. Habil, our tour guide was great company and handled everything that arose efficiently and in a very relaxed manner. He is the best driver we've ever been with...... I'd love to visit the Massai Mara again..... Just loved it...

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on May 9, 2024

Dear Pat,
Thank you for your honest and positive review on the safari we arranged for you and we are look forward to serving you again in future.

Devi   –  
Netherlands NL
Visited: April 2024 Reviewed: Apr 16, 2024

Email Devi  |  50-65 years of age  |  Experience level: first safari

Trust, quick reply and friendly
5/5

Dear Habil,

We couldn’t imagine a better guide than you. We really enjoyed during our two days safari trip.
You were always friendly and have a positive energy. You are a very good driver too, this you need for the whole safari trip. You knew the roads and routes in the park, what helped to enjoy more. You were always on time and despite of some very difficult roads, you were always trying to find the spots. Thank you so much.

Also my thanks to Bridget. You replied so quickly with all our questions, always kind and you did your most best to arrange our trip in one day what is really unbelievable.

It was our first time and we had to do a lot of research. Mostly every agency advice a two night tour. We didn’t had that time. But in two days/one night we saw the most beautiful animals from the park. In our believe we had the best price, value and experience we could get. We would recommend the private tour, it was for sure the best choice we made.

AA Mara lodge was really beautiful, very natural and around the lodge we saw from near so many beautiful giraffes and zebras. Even better than in the park. The pictures on the website are different than the personal experience. It was more beautiful than the pictures. We liked our private lodge, clean, enough space and all for us with the private balcony. The lunch is a la carte and was more than good. The dinner is a buffet. The staff is also too kind.

Thanks so much to Gemfinders Tours and of course Habil for giving us this beautiful experience.

Kind regards,

Antonio & Soenita

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Apr 18, 2024

Dear Antonia & Soenita

Thank you for your honest and positive review on the safari we arranged for you. You were cooperative as well that is why it was so much easier to make the plans in one day. Thank you and we are look forward to serving you again in future.

John Chave   –  
Belgium BE
Visited: March 2024 Reviewed: Mar 29, 2024

Email John Chave  |  50-65 years of age  |  Experience level: first safari

Excellent service for an unforgettable experience
5/5

Gemfinders provided our family of five with a thoroughly enjoyable and memorable tour. The organisation worked perfectly , Gemfinders was helpful and responsive from the initial enquiry.
Our guide Habil provided expert knowledge of the park and the animals, and his patience, helpfulness and good humour throughout made the experience extra special.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Mar 31, 2024

Dear John,
Thank you for your honest and positive review on the safari we arranged for you. We are looking forward to serving you again in future.

Vicky   –  
China CN
Visited: February 2024 Reviewed: Feb 23, 2024

Email Vicky  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent safari tour
5/5

We had very good time with Gemfinders Tour in Masai Mara. Before we departure, the agency are very responsible and helped with all the questions we have in details. Our guide Habil was a very nice and reliable person, we like him so much!!! He was glad to share every interesting thing with us and make our tour very enjoyable. Even something wrong with the car, Habil tried his best to make us have the most fun in our tour and THANKS Habil a lot!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Feb 24, 2024

Dear Vicky,
Thank you for your honest and positive review on the safari we arranged for you and we are happy that you got to enjoy the safari despite the minor issue with our Van. We are looking forward to serving you in future.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 18
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 1
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