Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 95
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 2

Sort By: Date Most Helpful 1-10 of 95 Reviews
Gerardo   –  
Spain ES
Visited: June 2025 Reviewed: Jun 29, 2025

Email Gerardo  |  50-65 years of age  |  Experience level: 2-5 safaris

A completely trustworthy agency, great service, spectacular safari, and incredibly friendly and help
5/5

As always, I compared different agencies, comparing reviews and prices, and finally decided on Balu, and I'm so glad I did. From the start, Mr. Morris (the manager) answered all the questions and gave us all the information I'd asked him. Luckily, we chose the all-terrain vehicle, which is much better than the van. They picked us up at the scheduled time from our hotel in Nairobi (Best Western Plus Meridiam) and took us on two safaris (a short one on the first day and a 10-hour one on the second) that completely exceeded my expectations. Since this is an agency with many vehicles, we traveled in a group of three vehicles, which is an advantage in case one of the vehicles has a problem. Two of the drivers were Masai and very experienced, with extensive knowledge of the routes within the Masai Mara, always eager to show us around and find as many animals as possible. We were able to see a leopard and a cheetah right next to our vehicle, and a family of more than 10 lions eating a buffalo. We stayed at Simba+ Oryx natura camp, which was the most affordable and we loved it.

Julia   –  
Sudan SD
Visited: June 2025 Reviewed: Jun 19, 2025

Email Julia

Friendly and thoughtful, providing a quality individualisedexperience
5/5

We had an amazing four days in Samburu National Park
We had a very experienced and intuitive guide who knew the park like the back of his hand and took great care of us, tuning into our needs and interests. We saw a spectacular range of animals and birds and the scenery was stunning.
Communication with the tour operator was smooth, clear and supportive at all times - from start to finish.
The mid range lodge, Simba Lodge, exceeded our expectations. It was super comfortable with very friendly and attentive staff. We had a beautiful room with a balcony overlooking the river. Endless views of elephants - magical. The lodge was very well run in terms of housekeeping and meals and generally made everything look effortless.
It's setting was just lovely.

Ezlin B.   –  
United States US
Visited: May 2025 Reviewed: May 30, 2025

Email Ezlin B.  |  50-65 years of age  |  Experience level: first safari

Great communication, flexible to accommodate our travel plan, super awesome tour guide/driver.
5/5

I reached out to several safari companies and ultimately chose Balu Travel - it was a fantastic decision. Morris, the owner, was extremely responsive and communicated clearly throughout the planning process. I requested several hotel options, and he provided the best fit for my preferences. I also asked for a few minor changes to the itinerary, and he accommodated them without any issue.

Our guide and driver for the entire safari was Kesaine, a member of the Maasai tribe - and he was amazing. He shared so much knowledge about Maasai culture, the local tribes, and the wildlife. Kesaine was not only accommodating but went above and beyond to make our experience special. On our very first day in the Maasai Mara, we saw four of the Big Five!

Kesaine took us to remote spots that I doubt many other guides even know about - his deep familiarity with the land, as a Maasai, truly elevated our experience. For our picnic lunch, he brought us to a beautiful, secluded location that felt incredibly special.

I also highly recommend choosing a Land Cruiser over a minivan. There were several moments where we had to cross large puddles or streams, and I don’t think a minivan would have made it through.

Overall, I highly recommend Balu Travel - and if possible, request Kesaine as your guide. You won’t regret it!

Aicha rebecca   –  
Indonesia ID
Visited: April 2025 Reviewed: May 8, 2025

Email Aicha rebecca  |  20-35 years of age  |  Experience level: first safari

Best value exceptional service
5/5

Honestly for this price range i couldve been sleeping on a tent yet i get the best services, guide who went above and beyond for us to get that lion family footage and best 3d2n stay in a full board resort that are so clean you cant even find one mosquito and one spiderweb in the room even tho its located so close with nature. The best✨🤏🏻🤏🏻🤏🏻

FIKRI   –  
Malaysia MY
Visited: January 2025 Reviewed: May 1, 2025

Email FIKRI  |  35-50 years of age  |  Experience level: first safari

TOP NOTCH
5/5

After an effort that I make to survey a tour and operator, I can describe Bolu Travel really worth my time and spendings. Morris really helpful to answer all my question . The guide, Wycliffe very professional, good driving skill and full of knowledges. Thanks again Morris for the top notch services. Kwaheri!

Redha   –  
Turkey TR
Visited: March 2025 Reviewed: Apr 2, 2025

Email Redha  |  20-35 years of age  |  Experience level: first safari

Very special birthday safari trip
5/5

I recently went on a safari trip with Balu Travel in Amboseli, Kenya, and it was an unforgettable experience! Our tour guide, Derek, was fantastic—very friendly, knowledgeable about the animals, and ensured we saw all the wildlife the park had to offer. I was thrilled to see cheetahs and a large number of elephants up close, giraffes, gazelles, zebras... The hotel was also great, I chose the Sopa Lodge and it made the entire trip special, especially since I celebrated my birthday there. Highly recommend Balu Travel for an amazing safari adventure!

Anna   –  
Russia RU
Visited: March 2025 Reviewed: Mar 17, 2025

Email Anna  |  35-50 years of age  |  Experience level: first safari

Perfect
5/5

Everything went great 🤟 the car arrived on time. We took a budget safari, but got a great one, the lodges were amazing

Amy   –  
United Kingdom UK
Visited: March 2025 Reviewed: Mar 16, 2025

Email Amy  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent operator
5/5

Our safari with Tony and Bali Travel was truly unforgettable! From start to finish, everything was perfectly organized—seamless transfers, knowledgeable guide, and breathtaking wildlife encounters. The accommodation was top-notch, blending comfort with an authentic safari feel. Our guide Tony was incredibly knowledgeable, sharing insights about the animals, landscapes, and local culture, making the experience even more special. We saw so much! If you're looking for a once-in-a-lifetime adventure with a professional and passionate team, Balu is the way to go. Can't wait to book with them again!

Fredrik   –  
Norway NO
Visited: March 2025 Reviewed: Mar 3, 2025

Email Fredrik  |  20-35 years of age  |  Experience level: first safari

Amazing safari experience with Balu Travel
5/5

We had an amazing safari in Amboseli with Balu Travel! From the start, communication with Morris was great—super helpful and easy.

We stayed at Ol Tukai Lodge and had multiple game drives with Boniface, who was a fantastic guide. He was knowledgeable, friendly, and made sure we got the best wildlife sightings.

Everything was well-organized, great value for money, and we felt taken care of the whole time. Highly recommend Balu Travel!

Jan   –  
Germany DE
Visited: February 2025 Reviewed: Feb 23, 2025

Email Jan  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari with Balu Travel
5/5

Fantastic safari with Balu Travel! Well-organized, great experiences, amazing wildlife and landscapes.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 95
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 2
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