NAIROBI KENYA
Balu Travel
- Located In:
- Size:
- 1-5 employees (Founded in 2022)
- Member Of:
- KWS & TRA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $175 to $700 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Dan | 20-35 years of age | Experience level: first safari
Be aware that Balu does not run some of their groups and you may end up moved to others tours
Balu offers reasonably priced safari experience, but note that they act as more of an intermediary broker rather than an operator. They place you with other tour operators and so consequently you may end up getting shifted around one or more times to different joining groups/ vans during your trip. That does mean the max pax as set out in the booking and the itinerary may well change depends on what group you end up with- just be mindful of the flexibility that’s required when booking with Balu.
Reply from Balu Travel
Posted on Mar 26, 2025Thank you, Dan, for your feedback, we do agree that there was a logistics challenges with your tour and since we have made necessary measure to address such challenges.
As a company we wish to clarify that we aren't an intermediary or broker to anyone and that we are licenced tour operators in Kenya and like other tour operators we pull together clients to have group tours, this explains why you were in a group tour with other tourist from other tour operators.
We apologies that you felt mishandle it wasn't our intention, and your feedback is much appreciated.