SafariBookings has received complaints from clients about Kenya Walking Survivors Safaris Ltd.

Reviews

Sort By: Date Most Helpful Rating 361-370 of 543 Reviews
Sean   –  
China CN
Visited: January 2016 Reviewed: Jan 25, 2016

Email Sean  |  20-35 years of age  |  Experience level: first safari

A reliable and trustworth travel company
5/5

Africa is the destination I always want to go, luckily we booked sales flight tickets from China southern airlines, only 500USD. After a long time googled and comparing, Kenya Walking offered best price and high reputation lodges, I'm surprise about their response, normally my mail will get reply within several hours; In a matter of fact, the response is almost immediate when we're in the trip.
All the accommodations are settled as agreed on contract, OT's partner in Tanzania Mr Mike has helped us in checking in the flight from Arusha to Zanzibar, we spent 3 nights after the safari trip as a relax, I highly recommend everybody to visit Zanzibar.
The transition between boarders is smooth and professional, avoid a lot hassle and saving time.
The route we initially design combined too much sites, thank Mr. Jimmy Zhai, OT's partner in China, offered a lot consultation before our trip in Chinese.
I will recommend Kenya Walking to my friends, and definitely choose them for my next Africa visit

Dawn   –  
United Arab Emirates AE
Visited: December 2015 Reviewed: Jan 24, 2016

Email Dawn  |  50-65 years of age  |  Experience level: first safari

Excellent experience... Peter is the best guide ever!!
5/5

We booked with Kenya Walking Survivors Safaris and did a 4 day safari to Amboseli and Tsavo parks. We were picked up by a very courteous driver and taken to the office for a briefing. We were picked up the following day and had a wonderful 3 days travelling through the parks. We saw lots of animals and Peter worked very hard to make sure we had a great experience. Our accommodation was excellent with friendly staff ,clean rooms and the meals were basic but good. I would highly recommend this company!!

Luke   –  
Australia AU
Visited: December 2015 Reviewed: Jan 13, 2016

Email Luke  |  20-35 years of age  |  Experience level: first safari

fantastic!
5/5

Excellent & prompt discussions in our booking.
Very reliable, safe and honest.
Our driver was fantastic, very patient & very knowledgeable.
A big highlight of our stay was at TreeTops Lodge, Aberdare. Make sure you include this in your safari!!

Raluca&Alin   –  
Romania RO
Visited: December 2015 Reviewed: Jan 9, 2016

Email Raluca&Alin  |  35-50 years of age  |  Experience level: first safari

Great adventure, very good organised
5/5

General opinion: Mr. Otieno is a reliable person, John (our driver) is a very good driver, the lodges were very nice, the safari car a little bit old but in general ok.

Me and my boyfriend booked a 4-days Safari Tour with Kenya Walking: Amboseli, Tsavo West and Tsavo East. Kenya Walking didn't have such a tour but we wanted very much to see both Amboseli and Tsvao West. Mr. Otieno was flexible with our request and organised this "special" tour and made us a good offer. We were skeptical of paying upfront with a deposit (and not with VISA/Mastercard as we are used to in Europe). But we did this and the payment was confirmed by Mr. Otieno.
We started the tour from Mombasa Airport. We were nervous if indeed somebody will wait for us at the airport. We were pleasant surprised as although we fixed a meeting time, John came earlier as he knew our flight details and estimated a sooner time for meeting us. In this way we didn't stay long outside airport. We were also pleased with the fact that Mr. Otieno called us to check if we landed ok and if we met our safari driver.
Related to the tour the first 3 days were intense. In the 1st day we were more on the road but we got to make a game drive in Amboseli park in the evening and the next day morning and saw many elephants, impala, a few hypos and ostriches. For Tsavo West it was as Mr. Otieno told us. There weren't too many animals but we got to see many giraffes and zebra. Our goal was to see also this part of the Tsavo park so it did worth for us. The surprise was that here we had the chance to see leopard. We stayed at Ngulia Safari Lodge where in the evening the personnel feeds the leopard: they arranged a place near lodge and they put meat and we were lucky that the leopard came to eat. Then in Tsavo East we stayed at the Voi Safari Lodge that allowed us to see all the park from above. (very nice lodge). Here our driver made his best in the evening to see lions, but we succeeded only in the morning to see 5 lioness. The great thing was that John guided us and told us when is best to begin the game drive. e.g. if we had stayed 5 minutes more at the Voi Safari lodge we would have missed the lioness.
The game drive from 4th day was short. We would have expected to stay longer in the park. But then we needed to be on road again for 200km to our next holiday destination Watamu beach.The great thing was that Kenya Walking drove us all the way from Tsavo East to Watamu with no extra costs.

So nevertheless a great experience! We will recommend Kenya Walking to friends.

Asante sana!

Ryan   –  
United States US
Visited: November 2015 Reviewed: Jan 4, 2016

Email Ryan  |  20-35 years of age  |  Experience level: 2-5 safaris

Great price, Great Safari!
5/5

We booked a last minute (about 1 day prior to departure) Safari with Kenya Walking Survivors Safari and it was fantastic! They were super fast to respond to our emails, they arranged transportation for us, our tour guide was very knowledgeable (he didn't laugh at any of our silly questions) and our cook was amazing. The price was very reasonable, better than anything else we saw online but it was perfect! Highly recommended.

samuel   –  
Kenya KE
Visited: December 2015 Reviewed: Jan 4, 2016

Email samuel  |  35-50 years of age  |  Experience level: 2-5 safaris

KWSS provides authentic and unique expirience in the field of safari.
5/5

I was thrilled with the service that was offered by KWSS. I can vouch for their professionalism and enthusiasm in providing an awesome safari experience. Our trip to Maasai Mara game reserve and lake Nakuru national park was incredible. Seeing the famous big 5 live was amazing. I will not hesitate to choose and to recommend this tour operator.
I like the fact KWSS helps you to custom (tailor) make your trip based on your interests and your budget too. You get value for your money. Picking us ( my family and I ) from our home in Thika Kenya and dropping us back after the safari was an awesome experience. I would like to thank Mr. Otieno for his professionalism in handling and understanding the clients needs. Special thanks also goes to our driver/tour guide Mr. Zachariah for his outstanding knowledge of wildlife. He is well versed with the game parks and their inhabitants at large. Keep up the good work KWSS!!

James   –  
United States US
Visited: December 2015 Reviewed: Jan 2, 2016

Email James  |  20-35 years of age  |  Experience level: first safari

Amazing experience for super value! :)
5/5

My partner and I did a 7 day safari with KWSS. It was amazing! Our guide, Stephen, was super knowledgeable, funny, and professional. We saw the "Big 5" and went to 3 different locations. We found that diversifying, going to 3 different locations in 7 days was great...but the roads can be quite rough (and that's an understatement). We ate delicious food the whole time either cooked by our cook Sam or provided by local restaurants. Overall, the safari was incredible. It's beyond words to be within feet of lions, elephants, giraffes, rhinos, hippos, buffalo, ostrich, zebras...the list goes on and on. We certainly recommend KWSS; a very trustworthy and budget safari company.

Maria   –  
Spain ES
Visited: December 2015 Reviewed: Jan 1, 2016

Email Maria  |  20-35 years of age  |  Experience level: first safari

Perfect trip
5/5

Everything was perfect. The experience was unbelievable.

Our drive was really friendly. The van was a little bit old but we travelled alone then the trip was ok.

Ricardo   –  
Spain ES
Visited: December 2015 Reviewed: Jan 1, 2016

Email Ricardo  |  20-35 years of age  |  Experience level: first safari

The best experience with the best company
5/5

101% recommendable. The personnel and the driver were very kind and profesional. We have enjoyed a lot the saffari!! We met the CEO's company (Otieno) the last day to thank him all his support.

AG   –  
Hungary HU
Visited: December 2015 Reviewed: Jan 1, 2016

Email AG

Owner really needs to improve after sales service....Else would have been an excellent experience
4/5

OT (the owner) was extremely responsive to our needs before I booked the trip. We went for a 10 days Safari covering Tsavo, Amboseli, Masai Mara, Lake Naivasha and Nakura. Due to flight delays, we had to make some changes in the itinerary and that is when the problem started. Although he tried to be flexible, he did not talk to us directly to understand if we were satisfied with the change. He was just not responsive. He did not remember the extras we booked, did not instruct the driver about the plan properly, gave a different hotel name to the one we were originally booked for to the driver in one occasion and so on. The trip was excellent but these things and the fact that for 2 days out of the 10 days trip he booked us in sub-standard hotels really spoilt our mood. On one occasion we had to wait for OT to give the driver the money for the park visit thereby delaying our visit.
The driver-guide (John) was excellent and did his best to cover up for these short comings. I think OT has a good team of people but due to mis-management he will start getting not so good reviews.

Disclaimer

  • All corporate and/or tour info is provided by Kenya Walking Survivors Safaris Ltd, not SafariBookings
  • The tours offered by Kenya Walking Survivors Safaris Ltd are subject to their terms & conditions