Reviews

Sort By: Date Most Helpful 11-20 of 107 Reviews
Sergii   –  
Poland PL
Visited: August 2025 Reviewed: Aug 27, 2025

Email Sergii  |  20-35 years of age  |  Experience level: first safari

Exceptional safari with Timothy: expert guide, skilled driver, and unforgettable wildlife moments
5/5

From the first sight, Timothy distinguished himself as an exceptional guide and driver. His professionalism immediately put us at ease and set the stage for an extraordinary safari experience in Kenya.

We were in a 5-day trip through Amboseli, Naivasha, Nakuru and Masai Mara. And we were lucky to meet not only the big 5 of Africa, but also an Ugly 5! Unfortunately, the Shy 5 was too shy 😂

Timothy’s knowledge of the terrain is nothing short of remarkable. Navigating complex safari routes without reliance on maps or GPS, he demonstrated both expertise and confidence, ensuring a seamless journey through diverse landscapes.

Equally impressive was his ability to identify and locate wildlife. Timothy’s keen eye allowed us to witness rare and unforgettable sightings that we might otherwise have missed (like leopards, lions etc).

Moreover, he is a great driver, and while others had problems with Masai Mara routes, we have none.

He consistently ensured that we had the time and opportunity to fully appreciate each encounter, whether observing quietly or capturing the moment on camera. His passion for the region, its wildlife, and the overall safari experience was evident.

Our safari, under Timothy’s guidance, was a real adventure. His professionalism, expertise, and love for a wildlife elevated the experience to the highest standard. For those seeking an outstanding guide, Splendid Vacations and Timothy come with the strongest possible recommendation.

Katarina   –  
Germany DE
Visited: August 2025 Reviewed: Aug 26, 2025

Email Katarina  |  35-50 years of age  |  Experience level: first safari

Our heart's desire was fulfilled
5/5

Our trip to Kenya fulfilled a long-held dream. We had our trip planned through Splendid Vacation. Rachael customized our itinerary to our individual needs, and everything was superbly organized. Thank you so much for that. Julius, our safari guide and driver, also did a fantastic job. We had so much fun and saw so many incredible animals and landscapes, and everyone was so incredibly nice. We hope to come back one day. It was simply a dream.

Qian   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 26, 2025

Email Qian  |  20-35 years of age  |  Experience level: first safari

Excellent Service from Start to Finish
5/5

We had an amazing safari experience with this company, and we’d love to share it.

First of all, our customer service Alice was fantastic. She responded to all our questions quickly and provided us with very helpful information. She arranged our itinerary in advance according to our needs and also reminded us what to prepare before the trip.

Our guide Willy was outstanding. He is extremely professional and an excellent driver. With his use of the intercom and phone, he was able to find the best animal sightings faster and avoid traffic jams. Most importantly, he arranged our daily schedules very thoughtfully, adapting flexibly to different situations. On our last day, when we decided to add an extra day of safari at the last minute, Willy managed to adjust and organize everything right away.

The Land Cruiser was spacious and comfortable, easily fitting luggage for five people. The vehicle was also equipped with a binocular and a camera bean bag, which made photography much easier.

Lastly, for the final two nights, it even offered us a complimentary upgrade, which was a wonderful surprise.

Overall, everything was perfectly arranged, from customer service to guiding, transport, and accommodations.

Fabrizio   –  
Italy IT
Visited: August 2025 Reviewed: Aug 24, 2025

Email Fabrizio  |  35-50 years of age  |  Experience level: 2-5 safaris

Wonderful safari
5/5

Dennis from Splendid Vacations arranged for us a private tour of the best parks of Kenya. He was perfect in tailoring the trip for us, adjusting timing and accommodations according to our needs. Our trip with our 3 young daughters was simply amazing.
James, our driver, guide and part of the family for a week, has been wonderful in spotting all of the animals, including big 5 and ugly 5, and making fun every second of the trip. He is also great as a photographer, we have pictures that you can see only on TV documentary!
Seeing cheetahs hunting was also terrific!
We would definitively choose Splendid Vacations for our next trip to Kenya (maybe including Tanzania as well).
Thank you again James!

Rebecca   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 22, 2025

Email Rebecca  |  20-35 years of age  |  Experience level: first safari

Kenya Safari
5/5

Our safari trip was amazing and the pre trip communication with James was reliable and reassuring. Our driver Steven was fantastic and informative. I would recommend a safari with this company!

Madhu   –  
United States US
Visited: August 2025 Reviewed: Aug 17, 2025

Email Madhu  |  20-35 years of age  |  Experience level: first safari

Best vacation of a lifetime.
5/5

We highly recommend Splendid Vacations! Starting off, James was so helpful in helping us book an 8 day itinerary. He went above and beyond to help us find accommodations as we were traveling during peak times. George was waiting for us at the airport and helped us get settled in. Our tour guide Marsilla (Alex) is definitely the gem of the tour company. He is very charismatic, intelligent and is somehow friends with everyone. He’s an incredible driver and made us feel very safe the entire journey. Our hotels were very unique with amazing view. The food was okay, but the hospitality was excellent. We managed to cover so much of Kenya in our 8 days and are so grateful to the Splendid Vacations team for our amazing vacation.

GitaMistry   –  
Canada CA
Visited: July 2025 Reviewed: Aug 5, 2025

Email GitaMistry  |  65+ years of age  |  Experience level: first safari

Excellent,organized and very professional
5/5

James and Alex were excellent, very good drivers, took time explaining and were always cheerful.

Susan   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 5, 2025

Email Susan  |  50-65 years of age  |  Experience level: first safari

Exceeded expectations, such an amazing experience.
5/5

Wow—what a trip! Our safari and beach holiday with Splendid Locations was absolutely unforgettable. We were a bit unsure at first since they’re a smaller company in Kenya, but they totally nailed it. Everything we wanted, they made happen.
James our organiser, was a star—always reachable and super organised. We left our passports and valuables behind in a lodge safe (oops!), and they got them to us safely at the next lodge hassle free. Steve our safari guide was professional and knowledgeable and we felt in safe hands the entire week. We saw four of the Big Five on our first safari—such a thrill!
We also added an extra day of sightseeing in Nairobi before flying home.
Huge thanks to Splendid Locations for making this holiday so special. We’ll definitely be booking with them again!

Nadia   –  
Switzerland CH
Visited: August 2025 Reviewed: Aug 4, 2025

Email Nadia  |  35-50 years of age  |  Experience level: first safari

Reliable, organized, flexible and available
5/5

We booked the 7 days Safari and has been amazing! Our guide Alex was the best, he drove us to magnificant places and brought us to see all the big five and so much more! Marianne booked very nice lodges for us. We 💯 recommend this agency for your safari!

Paresh   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 4, 2025

Email Paresh

Very happy! Top quality service and expert tour guide
5/5

Communication: 10/10 - we dealt with James who is based in the central office, during the booking process he was excellent over email and What’s App. Responsive, clear and well organised as we planned our trip.

Driver/Tour Guide: 10/10 - We cannot thank our driver and guide, Joshua, enough. He was knowledgeable, super-organised and a great communicator. Throughout the 6 day safari there was no end to his knowledge about the environment, animals and general culture in Kenya. We got a brilliant education throughout. He was always a step ahead, using the radio to coordinate with other guides, and this ensured we got many sightings and up-close encounters.
Joshua was polite, considerate and made us feel safe and welcome. He honestly could not have done more for us. Thank you Joshua.

We are very pleased overall and would not hesitate to recommend Splendid Vacations. We had one isolated issue on our last day airport transfer - our transfer driver (not our tour guide) was delayed in picking us up but they quickly found an alternative got us to the airport in great time!

We are very satisfied with Splendid and would absolutely use them again.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 107
  • 4 star 2
  • 3 star 1
  • 2 star 2
  • 1 star 1
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