Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 24
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 24 Reviews
Yeom   –  
South Korea KR
Visited: February 2024 Reviewed: Mar 23, 2024

Email Yeom  |  35-50 years of age  |  Experience level: first safari

Incredibly responsible and meticulous
5/5

Dominic from Kentau Safaris is incredibly genuine, responsible, meticulous, and also highly competent. I am convinced that Kentau Safaris is the best Tour Agency in Kenya and Tanzania.

It all began when I started messaging him about the Mt. Kenya climb and after meeting him in Nairobi, I entrusted him with 8 various tours including hikes(Mt Kilimanjaro, Meru, Ol Doyno Lengai), safari tours and city tours in Kenya and Tanzania.

He always responds to every question with the utmost honesty and courtesy and carefully monitors the tour's progress. Whenever needed, he promptly takes actions reflecting any requests, ensuring the utmost satisfaction and peace of mind throughout the tour. All the guides he introduced were also excellent and honest people. So I've had a truly joyful time with Kentau Safaris over the past month.

Don't waste your precious time and money on choosing any other ordinary tour company.

Slabbert   –  
Germany DE
Visited: March 2024 Reviewed: Mar 20, 2024

Email Slabbert  |  35-50 years of age  |  Experience level: 2-5 safaris

Competent and Professional
5/5

I dealt with the company owner, Mr. Dominic from the inquiry of my trip to ALake Naivasha, Lake Nakuru and Masai Mara safari with my wife. There are a lot of positive things to be said about this company, from its customer service focus and dedication to satisfaction. I was really impressed by the professional response I got during inquiry, and the execution of the agreed itinerary. They were very transparent and explained everything well. At the end of it all, we got to enjoy our 5-day safari without any issues.

Hubert   –  
Germany DE
Visited: March 2024 Reviewed: Mar 7, 2024

Email Hubert  |  20-35 years of age  |  Experience level: 2-5 safaris

Organized
5/5

We managed to summit Mt. Kenya, Lenana peak and it was a fulfilling experience. Kentau was very instrumental in planning our trip and although I struggled a bit on the summit day with altitude sickness, Alex the guide was very considerate and experienced in managing the whole situation. He checked our oxygen levels and advised us to stay hydrated. I was not sure I would summit considering I had never hiked above 3000m but the experience of the guide was the game changer. The owner, Mr. Dominic is an excellent communicator and provided us with all the information we needed which helped us a lot in preparing for the trip. You will be making a great choice if you choose Kentau for your Mt. Kenya hiking adventure.

Phillip   –  
Germany DE
Visited: February 2024 Reviewed: Mar 5, 2024

Email Phillip  |  35-50 years of age  |  Experience level: over 5 safaris

Thank you Kentau Safaris for the monumental experience.
5/5

Completing a 5-day Mt. Kenya hike was a significant accomplishment for my wife and me. Our guide, Alex, was consistently understanding and supportive. While the food didn't fully meet my preferences, the overall experience, meticulous planning, and seamless coordination by Kentau deserve a 5-star rating.

Becky   –  
United Kingdom UK
Visited: February 2024 Reviewed: Mar 5, 2024

Email Becky  |  20-35 years of age  |  Experience level: 2-5 safaris

Very Professional
5/5

They delivered on what they promised without any issues. I was happy with my 2-day trip to Amboseli. I wished I would have taken longer time but all in all the short tour was worth every moment. Happy with the services offered by Kentau.

Daisy   –  
Denmark DK
Visited: February 2024 Reviewed: Mar 1, 2024

Email Daisy  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent Planners
5/5

Our excursion to Amboseli with my family was truly wonderful. Despite being a last-minute trip, Dominic's exceptional management turned it into a memorable experience. I can't praise them enough for their outstanding customer focus, deserving of a 6-star rating. A heartfelt appreciation to Charles, our guide, whose professionalism added a unique touch to our adventure.

Joash O   –  
Kenya KE
Visited: December 2023 Reviewed: Feb 29, 2024

Email Joash O  |  20-35 years of age  |  Experience level: 2-5 safaris

Customer focused Company
5/5

I organized a safari to Amboseli NP, Tsavo East and Mombasa for our church visitors from the United States. They helped me and my team put up everything from transport, accommodation and activities for the 5-day tour. Our guests were handled so well and they still remind us of this tour. I am very grateful to the expertise and professionalism shown by the company.

Val   –  
France FR
Visited: December 2023 Reviewed: Feb 28, 2024

Email Val  |  35-50 years of age  |  Experience level: 2-5 safaris

Kentau is Good 👍
5/5

Although I didn't get everything I had asked for, I was kept informed of everything throughout my tour of Tsavo and Amboseli safari. Kentau did well in coordinating the whole tour and I was mostly impressed by their responsiveness. The selection of accommodation was superb and thank you to Fred, such a knowledgeable and professional guide. Keep up the good work Kentau

Anne   –  
Germany DE
Visited: February 2024 Reviewed: Feb 27, 2024

Email Anne  |  20-35 years of age  |  Experience level: 2-5 safaris

Thanks Kentau Safaris for such a fulfilling safari to Tsavo and Amboseli.
5/5

This company is truly remarkable. I enjoyed a fantastic journey to Tsavo and Amboseli. Charles, an exceptionally skilled guide, enhanced the safari experience. Moreover, the food and accommodations were outstanding. Gratitude to Kentau Safaris for a memorable trip.

Camilla   –  
United States US
Visited: February 2024 Reviewed: Feb 23, 2024

Email Camilla  |  35-50 years of age  |  Experience level: 2-5 safaris

Customer satisfaction embodiment!
5/5

Kentau Safaris is a great company. I am glad I chose them for my family's tour in Serengeti. Very supportive and gave us personalized attention. The tour coordinator Mr. Rashid went out of his way to ensure that we got everything we needed. Thank you Kentau for excellent customer service.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 24
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Kentau Safaris, not SafariBookings