Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 296
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 301 Reviews
Richard and Hayden   –  
Australia AU
Visited: March 2024 Reviewed: Apr 14, 2024

Email Richard and Hayden  |  35-50 years of age  |  Experience level: first safari

Fantastic from start to finish
5/5

As experienced travellers and always designing and booking our holidays, putting that trust into someone else to curate a memorable “once in a life time trip” is a big thing! After ALOT of research, we eventually landed on Compass Odyssey to book our safari. Darren and Kate did not disappoint!! Communication, attention to detail and the personalised service was simply outstanding and nothing was ever a problem.

Our 8-day itinerary consisted of Victoria Falls – Hwange NP – Chobe NP. Right from Victoria Falls airport pickup to saying our goodbyes in Botswana, local guides Ruth and Mortimer were fantastic and all transfers, activities and border crossings went to plan. Ruth was kind enough to take care of our dinner reservation at the Lookout Café and was more than happy to drop us off and pick us up (there is a small extra fee for this, which was outlined in the itinerary from Darren).

The Hide in Hwange NP and the Chobe River Lodge in Botswana were both amazing properties, with great staff, guides and wildlife viewing, and delicious food!

Thankyou again Darren and Kate, for the amazing trip and personalised service, we hope to see you again for another African adventure!

Chris and Abby   –  
United States US
Visited: April 2024 Reviewed: Apr 13, 2024

Email Chris and Abby  |  65+ years of age  |  Experience level: 2-5 safaris

Outstanding pre- and post-trip customer service together with best trip guide EVER!
5/5

Compass Odyssey is THE tour operator to work with for your dream vacation. Knowledgeable, reliable, prompt, and thoughtful service from Darren makes you feel as though you are the only person he is helping. He will advise, recommend, and listen while planning your trip. Ever cheerful with a remarkable sense of humor, he is so efficient that he makes what can be the most stressful experience (planning a trip) smooth and hassle-free. My daughter and I were so relieved to have Compass Odyssey take care of everything from the moment we stepped off the plane until we returned to the airport 2 weeks later. I felt we were always on the radar, so it became such a relaxing time. Our guide in Namibia - Elvis - was a man of wondrous wit and wisdom, and his presence enhanced our experience exponentially. We left Namibia with the sense of having seen the best of the best landscapes, having the closest encounters with its magnificent wildlife, and learning of its multitude of cultures. I can give this experience, from planning through execution, an unqualified "two thumbs up."

Ian, Teresa and Adam Bailey   –  
United Kingdom UK
Visited: March 2024 Reviewed: Mar 30, 2024

Email Ian, Teresa and Adam Bailey  |  65+ years of age  |  Experience level: 2-5 safaris

Compass Odyssey did a great job arranging a tour for us in Namibia
5/5

I chose Compass Odyssey to arrange our 12 day tour of Namibia and they did not disappoint at all. The early communication with Darren and Kate was very good, and they clearly understood our requirements and interests. Once we engaged them, they were very prompt and clear with communications and offered good advice when we needed to adjust the agreed programme because of an issue with the departure flight (which was caused by me, not them). The more off-the-beaten track places where they suggested we stay (Valley of 1,000 Hills and Doro Nawas in Damaraland) were among the main highlights of the tour. Their pre-tour information package was very comprehensive and informative.
Our guide, Elvis, was very good. He ably dealt with a problem on day 1 when our son missed his connection in Johannesburg on his way out to join us. Elvis is an expert on animals and birdlife and we learnt a lot from him. I am sure that we saw a lot more wildlife and birds than people without guides would have been able to.

Kate   –  
Australia AU
Visited: January 2024 Reviewed: Feb 10, 2024

Email Kate  |  50-65 years of age  |  Experience level: first safari

Excellent communication, extremely knowledgeable and impressive attention to detail
5/5

From the moment I first contacted Darren and Kate early in the planning, referred from a previous happy customer of theirs, the communication was detailed and helpful. I wasn’t sure where I wanted to visit exactly and Darren was extremely patient with his suggestions.
Our trip was fantastic from beginning to end, our family of four all had the most amazing experience due to Darren’s local knowledge and understanding of what would work for us. He really listened to what we were saying, and worked hard to put together a trip that was seamless and so well organised all we had to do was relax and enjoy.
Cannot speak highly enough of Compass Odyssey and would use them again without hesitation!

Ray Khan and family   –  
United States US
Visited: December 2023 Reviewed: Jan 10, 2024

Email Ray Khan and family  |  35-50 years of age  |  Experience level: over 5 safaris

Incredible support and attention to detail!
5/5

I can only say that Darren & Kate (Compass Odyssey) arranged the experience of our lifetime! We had up to 23 people that were coming into different airports, different countries, different dates but also were interested in different safari regions and different experiences. Overall the logistics of covering 5 countries (including the Okavango Delta) in ~2 weeks was an incredible challenge - Darren & Kate were just unbelievable ... they knew exactly what we needed to do and helped us script out the detailed itinerary (believe me, we challenged them to fit a LOT in a little time). However, they built in the appropriate amount of time to relax and build additional memories. Every single one of their recommendations was spot on - we are already cherishing every single minute of the adventure! Most importantly, we are ready to go back!

Sue Horsley and Leanne Killalea   –  
New Zealand NZ
Visited: October 2023 Reviewed: Jan 8, 2024

Email Sue Horsley and Leanne Killalea  |  50-65 years of age  |  Experience level: 2-5 safaris

This company is amazing,attention to detail,care,fantastic bespoke itinerary.
5/5

I will never be able to recommend this company enough, they did a phenomenal job sorting our bespoke itinerary …and were definitely 100% mindful and aware of every day that-we were away. By no means in a weird intrusive way, they just ensured that all the dots were connected.
Truly I've travelled heaps over many years, and am a few years older than when I started travelling, but these guys listen to what you want…for me trying to put together a great time pre/post a bike ride in Namibia.
Outstanding doesn't come close, all 4 of us walked away saying Compass created a stunning, oh so special experience.

Joy Schlecht   –  
United States US
Visited: November 2023 Reviewed: Dec 7, 2023

Email Joy Schlecht  |  50-65 years of age  |  Experience level: 2-5 safaris

Darren is a chram and knows what he's doing! I will more than likely use Comopass odyssey again!
5/5

What a wonderful experience it was using Compass Odyssey.. Darren knows his stuff and organized everything with perfection.. Our guide in Cape town "Glen" was delightful. All of the lodgings Darren booked for us were superb. (Victoria Falls, Chobe River, Botswana) And Cape Town! We pointed him in the direction we wanted to visit and he did it! Was a lovely lovely trip..

Zoe Chang   –  
Hong Kong HK
Visited: November 2023 Reviewed: Nov 26, 2023

Email Zoe Chang  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

Regarding to the initial planning of the safari trip, we were all very appreciative about Darren’s effort in assisting us in booking the safari, accommodations and transportation. Before the trip, the company sent us the pre-safari information which is very useful and thus we could know more about the culture and things to aware before arriving Africa. During the planning process, Darren listened to our opinions and gave us suitable recommendations. Also, Darren even assisted us the airport transportation that was not supposed be arranged by him. During the trip, everything was smooth. We particularly enjoyed the accommodations Compass Odyssey offered to us which were all very comfortable especially 528 Victoria Fall which was just like “home”. Though it was quite hot without air-conditioner in Camp Nkwazi. Also, we like the arrangement that we were the only one in the boat safari and safari drive during ur stay in Chobe River Lodge. During the trip, Ruth was good and always listened to our opinions and offered us suitable recommendations.

Dawn and Joe   –  
United States US
Visited: September 2023 Reviewed: Nov 14, 2023

Email Dawn and Joe  |  50-65 years of age  |  Experience level: 2-5 safaris

Extremely on top of things and thorough
5/5

Compass Odyssey (Darren) was on the ball from step one. His response to my emails were quick. Every part of the trip was taken care of. We never had to question anything. This is my second time using this company for a reason. The tour itself was wonder. The accommodations (Linyanti & Kanana) were great, not disappointed at all. It’s nice to go away and not have to worry about the logistics.

Florian and family   –  
Switzerland CH
Visited: July 2023 Reviewed: Nov 12, 2023

Email Florian and family  |  35-50 years of age  |  Experience level: first safari

Perfect support for our safari in the Okovanga Delta
5/5

We booked our first safari with Compass Odyssey and can recommend it 100%. Based on a tour offered here, we customized our trip completely. Darren supported us perfectly and provided us with competent information.
We were provided with all the necessary information before the trip. During the days in Victoria Falls we were comprehensively looked after by Mortimer and his team.
The absolute highlight was the days in the middle of the Okavango Delta. We stayed at Kanana Camp, which was absolutely perfect in every aspect, and we would highly recommend it. The service, and especially the safari experience, is as authentic as it can be. We saw all the major animals living in the Okavango Delta up close. Since it's not a publicly accessible area, we were able to calmly observe leopards feeding and lions playing, all by ourselves with our jeep and guide.

It's worth mentioning that Compass Odyssey even advanced us money in Zimbabwe to pay the bills because none of our credit cards worked (6-digit instead of 4-digit PIN!). That was service far beyond the usual!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 296
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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