Reviews

Sort By: Date Most Helpful Rating 171-180 of 182 Reviews
João Paulo   –  
Portugal PT
Visited: July 2026 Reviewed: Jul 21, 2026

Email João Paulo  |  50-65 years of age  |  Experience level: 2-5 safaris

Trustworthy, always available, professional, attentive to every detail, and truly unforgettable.
5/5

From the very first contact until the end of the safari, Pavillion Safaris and Tours exceeded all my expectations. Communication was excellent throughout the entire process—every question was answered quickly, and I always felt supported.

The itinerary was perfectly organized, with great attention to every detail. The accommodation, transportation, and game drives were all outstanding, offering excellent value for money. A special thanks to Peter for his professionalism and constant availability, and to my guide Jess, whose knowledge, experience, and passion for wildlife made every game drive unforgettable.

What impressed me most was the reliability of the company. Everything happened exactly as promised, making the whole trip completely stress-free. Thanks to their dedication and care, I experienced one of the best trips of my life.

I highly recommend Pavillion Safaris and Tours to anyone looking for a professional, trustworthy, and customer-focused safari operator in Kenya. I would not hesitate to travel with them again. I hope to return to Kenya soon, and Pavillion Safaris and Tours will definitely be my first choice.

Stevan Beslac   –  
Serbia RS
Visited: July 2026 Reviewed: Jul 22, 2026

Email Stevan Beslac  |  50-65 years of age  |  Experience level: first safari

Everything was organized in the best possible way
5/5

Each aspect of the tour was organized in a best possible way. From the hotel pick up to the Nairobi city.
I booked four days safari in Massai Mara, Naivasha lake and Nakuru lake.
We reached each destination on time, guide/driver was excellent. Well connected with others to ensure we have a close encounters with all wildlife Kenia have to offer.
Value for money was good as we had a really good accomodation, close to the park entrance, clean and comfortable.
Food was average but that comes with the territory.
I decided to extend the tour for Amboseli and they organized everything for me to have a seamless trip.
I highly recommend them. You will be satisfied!

Quoc Dung Phan   –  
Germany DE
Visited: July 2026 Reviewed: Jul 27, 2026

Email Quoc Dung Phan  |  20-35 years of age  |  Experience level: first safari

Professional, attentive, and always dedicated to creating the best experience.
5/5

I had a wonderful experience with Pavillion Safaris and Tours. The team was enthusiastic, professional, and highly responsive throughout the entire process. They listened carefully to my preferences and made every effort to tailor the experience to my needs. Their communication was clear, reliable, and thoughtful, which made me feel well supported at all times. I truly appreciated their dedication and would highly recommend them to anyone looking for a trustworthy and customer-focused tour operator.

Lydia   –  
China CN
Visited: July 2026 Reviewed: Jul 28, 2026

Email Lydia  |  20-35 years of age  |  Experience level: first safari

perfect
5/5

The itinerary was perfect for us, it's cheap and comfortable!
Our guide, Eric, is very experienced and we trusted him completely. The most unforgettable moment was yesterday afternoon. We were so exhausted from the heat that we almost gave up waiting for the river crossing, but Eric said, "Just ten more minutes," so we stayed. Fortunately, the zebras and wildebeest began to cross right after that — it was absolutely unbelievable! Eric truly has a gift for prediction!

I will definitely recommend Pavilion and Eric to all my friends who are interested in going on a Safari!

Dr Abhishek   –  
India IN
Visited: July 2026 Reviewed: Jul 30, 2026

Email Dr Abhishek  |  35-50 years of age  |  Experience level: 2-5 safaris

Lovely experience with an experienced driver / tour guide.
4/5

We had an amazing experience with Derik who was our tour guide. Very knowledgeable and aware. He along with his vehicle made our safari amazing and a very comfortable experience. We felt safe everywhere we went either during the game drive or otherwise.
This trip was for my 5 year old daughter. And we could create nice memories for her which she shall cherish for life. Thanks to pavallion safaries and the team behind it. Thank you Peter.

Sanjyot Mahajan   –  
India IN
Visited: July 2026 Reviewed: Aug 2, 2026

Email Sanjyot Mahajan  |  50-65 years of age  |  Experience level: first safari

Smart and prompt.
4/5

African Safari - A life time experience with the wild, a 10 days trip operated by Pavillion safaris tours was fabulous . 5 stars to Derick and his vehicle , he is an experienced game drive guide and made sure we got the best view and photos . Masai Maara left us with a splendid rainbow at the end of the day which feeling deeply grateful for nature's beautiful farewell.
Food Arrangement and stay arrangements were acceptable .
A Request - pls make sure the rooms of hotel stay are well allocated on same floor before guest checkin and confirm if all appliance working correctly.Hot water showers need to be checked.
Thank u Peter. looking forward to travel with u again in near future .

Shreyas   –  
Ireland IE
Visited: August 2026 Reviewed: Aug 4, 2026

Email Shreyas  |  20-35 years of age  |  Experience level: first safari

Delivered the Promise
5/5

We just returned from an incredible 6-day private safari covering the Masai Mara, Lake Nakuru, Lake Naivasha, and Amboseli, and couldn't be happier with the experience. As a group of 5, we appreciated having a private tour tailored to our pace and interests.
We saw 4 of the Big 5 (missed leopard, but that's the luck of the safari draw!) along with an incredible variety of other wildlife across all four parks.
Huge thanks to Peter, the tour operator, for being friendly, transparent, and upfront about everything from the start — no surprises, just honest communication and great planning.
Our guide Derek was outstanding — reliable, extremely knowledgeable about the wildlife and terrain, and always accommodating to our group's requests and pace. He made the whole trip feel personal and well-paced.
The tour delivered exactly what was promised and offered excellent value for money. Highly recommend this operator and Derek as a guide to anyone planning a Kenya safari

Sean   –  
Japan JP
Visited: February 2026 Reviewed: Aug 5, 2026

Email Sean  |  50-65 years of age  |  Experience level: first safari

Amazingly Helpful staff
5/5

Fantastic safari. My review here is more about the service before and after the actual safari. Peter and Max were incredibly kind and helpful, addressing a variety of needs. They really went the extra mile to make my experience the trip of a lifetime. Thank you, Pavillion Safaris. You guys are wonderful.

Uday   –  
Ireland IE
Visited: August 2026 Reviewed: Aug 9, 2026

Email Uday  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent-value private Kenya safari with a knowledgeable guide Derek
5/5

We booked a 6-day/5-night private safari for five friends travelling from Ireland, covering the Masai Mara, Lake Nakuru and Amboseli.

The booking process was straightforward, and the itinerary was explained. The package included accommodation, meals, park entry fees, safari drives, a professional guide and one litre of bottled water per person per day.

Choosing a private 4x4 vehicle was an excellent decision. Having the vehicle to ourselves gave us more space and flexibility over where to stop, how long to spend observing the animals, and which activities to prioritise. The vehicle was also comfortable during the longer road journeys.

Our guide, Derek, was knowledgeable, friendly and happy to answer questions. He explained animal behaviour and made the game drives enjoyable. The Masai Mara and Amboseli were the highlights of our trip, especially seeing large herds of elephants in Amboseli.

We were slightly disappointed not to see the wildebeest crossing the river in the Masai Mara. We did see huge herds running, but the crossing cannot be guaranteed.

Overall, the safari offered very good value for money. The organisation, private vehicle, guide and variety of national parks made it a memorable experience.

Winnie   –  
Hong Kong HK
Visited: July 2026 Reviewed: Aug 10, 2026

Email Winnie  |  20-35 years of age  |  Experience level: first safari

Good arrangement, nice adventure
5/5

They arranged everything within the tour, so we can just simply enjoy the safari during the 6-days tour. It was great to see such many wild animals and the crossing over even with a pretty tight schedule, and enjoy the natural scenery of Africa.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 176
  • 4 star 3
  • 3 star 0
  • 2 star 2
  • 1 star 1
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