Zanzi African Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2017)
- Member Of:
- Tripadvisor & Tourism regulation authority
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $130 to $330 per person per day (USD, excl. int'l flights)
Reviews
SE
Email Atila | 35-50 years of age | Experience level: 2-5 safaris
Dishonest
We had several problems with this company. I don’t recommend it to anyone for Safari in Kenya. They don’t deliver what they promise even if it is written in the contract. We were supposed to have 2 days Safari in Nakuru and they said they cannot do the second one. They didn’t reimburse us for the second day either. The exact same thing happened to other people travelling with us in the first day, but in their case was in Masai Mara.
Besides this big problem, they don’t have own drivers so they hire 3rd parties, so you can get any kind of driver, they have no control of driver quality. The drivers don’t even know about their company either (I asked all of them).
One of our drivers,for example, had problem in the starting system of his car, we needed to get out of the vehicle and help him to push the car. This can be very dangerous since there are many wild animals in the park.
Their plans and starting/finishing Safari turn are changing very often. You may start at 9 and finish at 16, which it is quite short comparing to what other companies offer. I would rather choose a bigger and more reliable company.
There are several scammers there around.
Reply from Zanzi African Safaris
Posted on Nov 6, 2025Dear Atila,
Jambo, and thank you for your feedback. We truly regret that your experience did not meet your expectations, as our goal is always to deliver honest, safe, and memorable safaris for every guest.
However, we wish to clarify the following points for transparency:
1. Regarding the Nakuru Safari
Day:
Our safari itineraries are customized according to the accommodation type selected. For travelers to have two game drives in Lake Nakuru National Park, they must stay inside the park, which applies mainly to mid-range or luxury lodges.
Your safari was booked under the budget category, with accommodation located outside the park. The Kenya Wildlife Service (KWS) park tickets are valid for 24 hours, which benefits guests staying inside the park. Since the entry tickets were already purchased and used, refunds could not be processed.
2. Use of Professional Driver-Guides and Vehicles:
We use professional driver-guides licensed by the Tourism Regulatory Authority (TRA) in Kenya. As a tour operator handling budget safaris, we — like other licensed companies — pool and merge clients from different operators for group safaris to minimize operational costs.
On your departure day, you witnessed other travelers who had booked private safaris, and our team explained the difference in service. In group safaris, multiple operators may share vehicles, meaning slight variations in itineraries are normal. However, our packages remain among the most practical, affordable, and transparent in the industry.
3. Vehicle and Safety:
We take safety extremely seriously. All our safari jeeps are regularly maintained and inspected before each trip. The incident described with the vehicle is very unfortunate and certainly not reflective of our usual standards — we have already addressed this directly with the operator involved.
4. Game Drive Duration:
Safari timings may vary depending on park regulations, weather, or wildlife movement. Nonetheless, we ensure our clients enjoy full-value experiences, including multiple game drives as outlined in their confirmed itinerary.
We sincerely value your feedback as it helps us continue improving our service standards. Should you wish to discuss this further, please reach out to us directly at [email protected].
Warm regards,
Lydia Syokau
Zanzi African Safaris
Email Charlotte | 20-35 years of age | Experience level: first safari
Very responsive and accommodating to last minute safari booking.
I booked very last minute, and Zanzi’s communication was great. They answered all my questions. I was a solo traveler so keen to join a group safari. The driver was great, the accommodation (budget option) was good, and I opted for one day in the park which was truly unforgettable.
Reply from Zanzi African Safaris
Posted on Oct 27, 2025Dear Charlotte,
Jambo! 😊
Thank you so much for taking the time to share your kind words and wonderful feedback. We’re truly delighted to hear that you enjoyed your safari experience with us — from the smooth last-minute booking to the group adventure and unforgettable day in the park.
It was our absolute pleasure hosting you, and we’re so glad you felt well-taken care of throughout your journey. Your appreciation means a lot to our entire team, especially your driver-guide! 🚙🐘
We hope to welcome you back someday for a longer safari adventure across Kenya or Tanzania. Until then, we wish you many more amazing travels ahead!
DE
Email Oscar | 20-35 years of age | Experience level: first safari
Unforgettable experience with amazing customer support
It’s been my dream since I was a child to go on a safari and I can 100% assure that it has been fulfilled thanks to Zanzi African. My wife and I booked the 8 days tour Kenya and Tanzania, including Maasai - Nakuru - Arusha (Serengeti - Ngorongoro).
I would say we loved the whole safari experience and saw all of the Big 5 both in Kenya and Tanzania, thanks to the amazing drivers! They never got tired of finding the best places with animals and answer any question we had. We also met amazing people with whom we shared the van and the safari experience and can confidently say that friendships were made.
There were some hiccups here and there, but were very quickly sorted out. I can really recommend this tour to all the people who are interested, I personally like the wilderness experience (such as sleeping on a tent in the middle of the Serengeti) but I believe there are other options with different prices as I know it’s not for everyone.
Finally, I really want to highlight the customer support, as they were super responsive and made sure to follow up with you if everything was going well. Whatever question I had, they replied very fast.
Many thanks to the Zanzi team, Lydia and Freshia for that!
Reply from Zanzi African Safaris
Posted on Oct 14, 2025Dear Oscar,
Thank you so much for your wonderful feedback! 🌍
We’re thrilled to hear you enjoyed your safari and that our guide made your experience memorable.
It was a pleasure hosting you, and we hope to welcome you back soon for another adventure with Zanzi African Safaris! 🐘🦁
With many thanks,
Lydia
PT
Email Carolina | 20-35 years of age | Experience level: first safari
Peaceful
It was really nice we saw many wild animals including the ones that are very difficult to see like chitas and leopards. It was an awesome experience
IT
Email Andrea | 20-35 years of age | Experience level: first safari
Great experience
Travel: Kenya- N Tanzania 11days budget safari.
Wonderful trip. The agency was always available, at any time, to resolve any issues that might arise during a trip like this.
Reply from Zanzi African Safaris
Posted on Oct 14, 2025Thank you so much for your wonderful feedback! 🌍
We’re thrilled to hear you enjoyed your safari and that our guide made your experience memorable. It was a pleasure hosting you, and we hope to welcome you back soon for another adventure with Zanzi African Safaris! 🐘🦁
Kind regards,
Lydia
CN
Email Leo | 20-35 years of age | Experience level: first safari
Good experience. Any problem, the staff will reply shortly, even in rest time. Thanks to freshia.
Good experience. Any problem, the staff will reply shortly, even in rest time. Thanks to freshia.
Reply from Zanzi African Safaris
Posted on Oct 14, 2025Leo, Thank you for your kind words! We’re delighted you had a great experience with us.
Hope to host you again soon for more adventures! 🌅
Warm regards,
Lydia
MY
Email Faizal | 50-65 years of age | Experience level: first safari
Budget and affordable tour
We are grateful to Zanzi’s office staff (Freshia and Lydia) for making such an interesting itinerary and making arrangement including our shuttle bus to and from Nairobi and Arusha with pick-up and for assisting us in changing the driver on our last day. All the best to Zanzi African Safaris.
Despite having so many issues with Mr Daniel (a freelance driver), we managed to fulfill our itinerary. We had a great time and we got to see the animal’s migration and the big five. We also like the Matutu Experience which was fun. The only thing we missed was the pink flamingo at Nakuru Lake National Park due to one of the vehicle's tire busted (for the second time on the same day).
We requested budget accommodation but were not disappointed. The accommodation was simple but stayed affordable. The package price was reasonable and within our budget.
We also like to thank Mr Victor (our last day driver) for entertaining us and accommodating our request on the last day.
Reply from Zanzi African Safaris
Posted on Oct 14, 2025Hi Faizal, Thank you for sharing your experience and kind words! We’re so glad you enjoyed your trip.
We sincerely apologize for the disappointment during your safari. This isn’t the level of service we aim to deliver at Zanzi African Safaris.
Your feedback helps us ensure this doesn’t happen again — thank you for bringing it to our attention.
Hope to host you again soon!
Kind regards,
Lydia
PA
Email Marti Colley | 50-65 years of age | Experience level: over 5 safaris
Excellent 5 day budget safar Maasai Mara, Nakuru and Amboseli
Great communications with friendly, helpful staff at Zanzi African Safaris. Helped us book a last minute budget safari with just 4 days to go. Campsites were clean and comfortable with mostly hot water (leave it to run a bit!). Food was good, lots of vegie dishes, chicken, meat, some curries, eggs, and always plenty. Vegies and vegans might like to take their own jar of peanut butter to supplement protein intake? Our 5 day safari was spectacular ..saw everything except cheetah. Highlights were the great migration, mama cheetah and 5 adult cubs hunting gazelle twice, very close up viewings of lion on several occasions, and elephant on many many occasions. Such beautiful parks. Great trip.
Reply from Zanzi African Safaris
Posted on Oct 14, 2025Dear Marti,
Thank you for sharing your experience and kind words! We’re so glad you enjoyed your trip.
Your feedback about the Maasai village visit is truly appreciated — we’ll review this to ensure our guests get more time for cultural interactions in future programs.
Hope to host you again soon!
Warm regards,
Lydia
CN
Email Isabel | 20-35 years of age | Experience level: first safari
good service reply really fast already recommend to friend
friendly and reply fast even it is not office hour，communicate well and good price.
Reply from Zanzi African Safaris
Posted on Oct 14, 2025Dear Isabel,
Thank you so much for your wonderful feedback! 🌍
We’re thrilled to hear you enjoyed your safari and that our guide made your experience memorable.
It was a pleasure hosting you, and we hope to welcome you back soon for another adventure with Zanzi African Safaris! 🐘🦁
With many thanks,
Lydia
FR
Email Geoffrey | 20-35 years of age | Experience level: first safari
Perfect
We performed a perfect safari thanks to Titus our guide during our trip in Kenya.
Reply from Zanzi African Safaris
Posted on Jan 28, 2025We are happy to hear that your enjoyed your safari. Your team was good and its a pleasure working with you guys.
We are also happy that Titus did his best as a guide.
Thank you for choosing us and welcome back for future adventures.