Reviews

Sort By: Date Most Helpful Rating 51-55 of 55 Reviews
Emiliya   –  
United States US
Visited: January 2026 Reviewed: Jan 10, 2026

Email Emiliya  |  20-35 years of age  |  Experience level: first safari

Great Safari, Hadija (coordinator) is amazing
5/5

I did the 4 day safari with this company and was very happy with how everything went from beginning to end. I got detailed quotes within 24 hours after sending the request, and Hadija connected with me on WhatsApp promptly as well. She helped me coordinate my arrival, gave great suggestions, and overall was caring, wonderful, and very detail oriented. She even managed to adjust my start date after my flight got delayed, picked me up from the JRO in the middle of the night and arranged lodging in Arusha so I can rest up. Also, since I got an extra day in Arusha, Hadija provided different options for things to do in the area and was there to show me around. As a solo female traveler, I felt very safe and taken care of.

The safari itself was done with their partner—Serengeti African Tours. I met up with other travelers from my group at a lodge around lake Manyara and from there headed to Serengeti. Our driver Adrian was great—we saw the big five and so much more! Our chef was also great—we had veggies, rice/starch, and protein consistently for lunch and dinner as well as fruit for dessert. Breakfast consisted of toast, pancakes, omelette, sausage, and fruit. He also asked about dietary restrictions and accommodated for those for a few people in our group. The car was in good condition and had a charging station.

Please note that camping in Serengeti has pretty outdated facilities compared to Ngorongoro, so if you’re not staying at a lodge, plan accordingly (bring power banks, toilet paper, etc).

Anouk   –  
Netherlands NL
Visited: February 2026 Reviewed: Feb 9, 2026

Email Anouk  |  20-35 years of age  |  Experience level: first safari

Good communication
5/5

I had an unforgettable experience. The communication was good and they responded fast to answer all my questions.

Tony   –  
Austria AT
Visited: February 2026 Reviewed: Feb 13, 2026

Email Tony  |  20-35 years of age  |  Experience level: first safari

Amazing Tour
5/5

Our Tour Guide gave us the greatest experience of all time, he always respected the animals if they felt uncomfartable, would recommend the tour to everyone

Mei-Ying   –  
United Kingdom UK
Visited: February 2026 Reviewed: Mar 6, 2026

Email Mei-Ying  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience climbing my Mount Meru
5/5

Raphael helped organise my trip up to Mount Meru, visiting me the day before my trek started to check my gear and coming with the guide to talk me through the itinerary and answer all my questions. The next day they picked me up at 9am and drove me to the gear rental shop (not the cheapest, but had no concerns on cleanliness or quality like other trekkers). The food served was delicious and there was always plenty so I was never hungry. I never felt in danger and especially on summit day when I wasn’t feeling great my two guides took great care of me. Very efficiently dropped back to Arusha airport on the final day to catch my 4pm flight in a car with wifi and charging ports (no electricity whilst climbing). Brilliant experience!

Ghalia   –  
Sweden SE
Visited: March 2026 Reviewed: Mar 7, 2026

Email Ghalia  |  50-65 years of age  |  Experience level: first safari

An amazing experience with an extra touch!
5/5

The tour went right as it was planned. The operator was always available for questions, both prior to the safari and even during the trip. The lodge was amazing and the service at the tented lodge was impeccable and engaged. But the one thing that made this safari a once-in a lifetime experience was our ranger Ruben. He had great knowledge about the country and the wildlife and a lot of experience, which came at hand when a thunderstorm was coming up. Moreover he was kind and had a great network which made him find a lot of animals that otherwise are hard to see. He was an amazing guide and made such a big difference. We will definitely recommend Jambo Masai Tours to our family and friends!

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 0
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  • 1 star 1
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