Freindly Reservations and Great Service Guaranteed
African Coast Travel & Tours
- Located In:
- Size:
- 1-5 employees (Founded in 2004)
- Member Of:
- ZTA, SOAZ, ATSA & SATSA
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $290 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Robert | 20-35 years of age | Experience level: first safari
Well plannd tour to Kruger and Panorama route
African Coast Travel & Tours did a great job in Planning 3 days of Safari in Krüger National Park and a road trip to scenic Highlights nearby. During our 3 Safari trips, we managed to see the big five and also man other animals. The booked lodge was comfy and the food provided was very delicious. The transfer from Johannesburg as well as the trip to the dights near Kruger was always kind, flexible and informative.
SG
Email Max | 35-50 years of age | Experience level: 2-5 safaris
Poorly organised, poor communications which only improve near the end of tour.
Bad start to tour. Pickup came about 30mins late for pickup from CPT airport. No assurance about daily tour itinerary and dinner reservations. I had to asked every tour leaders lookalike at the door of my hotel to find my allocated tour. Went for prepaid dinner but restaurant rejected us for no reservation or info on our dinner after travelling a great distance to the restaurant in a foreign land. Everyday, we had to be on our toes to find our allocated tours searching the hall of the hotel and every hotels we stayed we had to make sure all meal and tour reservations were in order without knowing the time and location of meetup! I had to called the outsourced travel agency after I finally figured out who they were myself from the reception to arrange myself the time and place. At times, even this travel agent was unsure of my paid itineraries which further added on to our already messy and poorly arranged tour. Tour only improved at JNB with a dedicated tour leader in charge of us with clearer instructions. Overall, really bad start with so much fear and uncertainty that really ruin our holiday.
Reply from African Coast Travel & Tours
Posted on Dec 9, 2017Dear Max
Thank you for your review and highlighting your comments for your South African tour, and we really appreciate your review and we will try our level best to have a private guide in Cape town, as the usual company we engaged let us down, though we had our hands on in Johannesburg hence the change in service delivery there after, we will definitely change our Cape town ways of operation and in future we will be hands on to avoid a similar situation, and we really appreciate your reviews and we apologies for the hick cups caused for your holiday.
Yours faithfully
Joseph Moyo
Operation manager.
IL
Email Alex | 65+ years of age | Experience level: first safari
Miombo camp
We had very good expierence in Miombo and enjoing our travel in Zimbabwe. It was intresting and very well orginazed.
Thank you viery much
US
Email Dale | 65+ years of age | Experience level: first safari
Fantastic trip
First of all, I just want to emphasize how nice Joseph and Lucy Moyo were. Joseph promptly answered my numerous questions that I had for him as we were arranging the trip. They were punctual for all the pickups and dropoffs associated with the airport, hotel, the falls, the Boma dinner, and the game safari. They were very helpful.
Secondly, the hotel (Victoria Falls Hotel) is great. We loved the complimentary breakfast. Huge selection of good quality food. We really did not make full use of the hotel, as we were too busy. The game safari at The Hide surpassed our expectations. The food was excellent, the accommodations comfortable and the staff was friendly and very helpful. Our guide, Chris, got us up close and personal with Jericho the lion and many many elephants and cape buffalo. He was very informative and had a great sense of humor.
What an experience
CA
Email Barry Rabinovitch | 50-65 years of age | Experience level: 2-5 safaris
26 Days in Southern Africa
We had a very complex itinerary, with 13 different hotels and 6 flights in 5 different countries and it all unfolded perfectly. Joseph Moyo himself guided us through Zambia, Zimbabwe and Namibia. He was an excellent guide and a very kind and friendly individual, ensuring that our trip was as smooth as possible. I would highly recommend him and his company
Email Bernadette | 20-35 years of age | Experience level: first safari
Chobe day trip
We had the most amazing time on this tour. We were absolutely spoiled with all the animals at Chobe. Our guides on the boat cruise and safari were eager for us to see as many animals as possible in the time frame! We were collected in the morning and taken on a drive to Botswana from Victoria Falls. Our guide Joseph was professional, very knowledgeable and engaging, often stopping on our drive to show us animals. We couldn't have asked for a better guide! Thank you for making our trip to Botswana epic. We would love to come back and on another trip with the African Coast Travel & Tours company.
Knowledgable, friendly, professional service
This is the second time we have used the services of Joseph at African Coast Travel. From the planning stage of our holiday, right through to seeing us safely across the border to our next lodge, Joseph was so easy to deal with. Emails were always answered quickly and he always listened to what we wanted from our trip, never trying to push activities etc on to us. Once we landed in Victoria Falls, Joseph was there to meet us and took care of everything, so we could just relax and enjoy. We would definitely recommend his services to anyone planning a trip to Botswana, Zimbabwe or Zambia.
US
35-50 years of age | Experience level: first safari
Zimbabwe, Botswana
Joseph was an excellent and supremely friendly guide.
US
50-65 years of age | Experience level: first safari
beautiful experience
We were a group of 11 people and each person enjoyed the whole experience. Mr. Joseph Moyo made our group feel like family. He made sure we were happy after each tour. This was a amazing lifetime experience. Our family will be talking about this for years to come. We can not thank you enough Mr. Moyo. Thank you thank you
thank you, we truly appreciate your service.
Email Oscar | 35-50 years of age | Experience level: first safari
Had a wonderful experience,the guides are wonderful,for a holiday of a lifetime I recommend thz guys
The bookings were so smooth and the artinery fabulous,African Coast is just on point, for a great African experience this is a one stop,they are well connected locally and regional,the activities during our holiday experience will forever be cherished in our family because African Coast exceeded our expectations on our first Victoria Falls visit. Thinking of making the visits an annual event from now on and continually enjoy the services of African Coast Travel and Tours.