Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 7
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-8 of 8 Reviews
Eli   –  
United States US
Visited: July 2025 Reviewed: Jul 31, 2025

Email Eli  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Eli and not that of SafariBookings.
Would have benefitted from better planning and communication
3/5

I'll start off by saying the trip was a lot of fun and we had a great time! However, there were just too many issues along the way for me to give this better than a 3 star review. I had to do a lot of advocating for myself for us to get what we paid for on the itinerary.

1. Boat Ride -- Our itinerary had included a boat ride on the first day of the safari. When we met our guide, he had no idea about this. We then agreed to push this to the final day as there wasn't enough time on day 1.
2. Night Safari Payment -- On night 1, we had a night safari scheduled. Our driver kept asking us if we paid for it and we were confused. We said that we paid Joseph. This was fine, we went on the safari. I note it because it shows that Joseph didn't communicate well with our guide.
3. Wrong Game Drive Park -- Our Itinerary stated that we would do an afternoon game drive in Masai Mara National Reserve. When we got there, our driver told us we would be going to Nashulai Conservancy instead (WAY fewer animals). I got on the phone with the owner, Joseph, and after a bit of arguing, he agreed to let us go to the National Reserve, as our itinerary stated and as we had paid for. It worked out in the end, but not without a bit of trouble and time.
4. Masai Village Visit Fees -- Our itinerary stated all entrance fees were included on the tour. The Masai Village charged us $30 per person to enter. When I asked our driver, he said that Joseph didn't give him any money for this. We didn't bring any money ourselves because we didn't expect to pay for anything, we just had some small change for tips. We weren't able to visit the village and headed back to camp. When brought up to Joseph, he offered for us to go later, but at this point we were tired from the long day. He reduced the fees of our safari for this mistake.
5. Bush Breakfast -- We had paid for a Bush breakfast in our itinerary. I had to double check with the hotel and make sure Joseph was going to go through with this, as he had given us no indication that this was already planned. He said he remembered this, which I doubted given the previously mentioned issues, and that he would take care of it. Later that night, he suggested that instead of doing the bush breakfast at the hotel, we could go to another location and set up some breakfast, but we pushed back for a proper bush breakfast as had been described in our itinerary. We got the bush breakfast in the end, but not without lots of advocacy.
6. Early Morning departure -- Due to the boat ride not being planned well on day 1 and lack of planning for the bush breakfast, Joseph wanted to rush us out early and have us have breakfast at 6am so we could leave camp by 7, do a boat ride and get back to Nairobi by 12. We argued that the boat ride timing was not our doing, that it was poor planning on his part and that we shouldn't suffer that consequence. He agreed and allowed us to have breakfast at 8.
7. No Lunch on last day -- Our itinerary explicitly stated that lunch was included on the last day. On the drive home we stopped for lunch, the bill came and our guides told us Joseph had not included money to cover lunch. We ended up paying for us and our guides. Joseph later apologized and reduced our fee by the lunch price.

So, yea, everything worked out in the end and we really enjoyed our safari experience. However, it wasn't smooth. Joseph didn't communicate our itinerary to our guides or camp at all. He blamed the issues on software that messed up the itinerary, but we had chosen to work with him because of said itinerary. Joseph was accommodating to all of our issues, but there seemed to be an issue with just about every activity. Not the worst experience, but not the best.

Hélène   –  
France FR
Visited: February 2025 Reviewed: Mar 24, 2025

Email Hélène  |  35-50 years of age  |  Experience level: first safari

Very kind, very caring.
5/5

Great experience, great safari, great vacation from Nairobi to Diani Beach via Mombassa, everything went very well.
A top-notch guide, magnificent landscapes, and very welcoming locals.


(automatic translation from French)

Shanice   –  
France FR
Visited: February 2025 Reviewed: Mar 24, 2025

Email Shanice  |  20-35 years of age  |  Experience level: first safari

It’s very goood
5/5

The guide Joseph is very professional and the organisation is perfect thank you !

Lony   –  
France FR
Visited: February 2025 Reviewed: Mar 16, 2025

Email Lony  |  20-35 years of age  |  Experience level: first safari

An unforgettable safari with Joseph and his team: perfect organization, magnificent lodges ..
5/5

I had the chance to go on a safari with Joseph and his team in February 2025, and everything was perfect! The lodges were superb, our guide Dennis was excellent, and the accompaniment throughout the stay was great. Joseph and his team offer high quality services, and if I have to go back to Kenya, it will be with them. I highly recommend!

James   –  
United Arab Emirates AE
Visited: July 2023 Reviewed: Mar 5, 2025

Email James

Knowledge, profession and very passionate about his job
5/5

I can say it was worth my money… the guide was patient since we were a large group .

Nirjhar   –  
India IN
Visited: August 2024 Reviewed: Feb 5, 2025

Email Nirjhar  |  35-50 years of age  |  Experience level: over 5 safaris

Very Responsible & Well Organized
5/5

It was a lovely tour.. uncountable memories.... We had a very friendly environment there... Lots of fun & obviously it was money worth tour.. once in a lifetime experience... All the cottages & hotels provided by them was very good& food quality was super... In all it was our best international tour....

Sambut   –  
Kenya KE
Visited: November 2023 Reviewed: Nov 15, 2024

Email Sambut  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent!
5/5

I had an incredible experience with AfrimountTours and Travel! The communication was great and professional, making every step of the booking process stress-free. Their service was amazing, with a friendly and knowledgeable team that ensured everything went smoothly. I was impressed by the value for money, as the tour offered exceptional experiences at a reasonable price. The reliability of their pickups, guides, and planned activities gave me complete peace of mind. The tour itself was beyond amazing, showcasing breathtaking known central island of Turkana creating memories to cherish forever. Highly recommended for anyone looking to explore Kenya in comfort and style!

Caroline   –  
Kenya KE
Visited: September 2024 Reviewed: Nov 14, 2024

Email Caroline  |  35-50 years of age  |  Experience level: 2-5 safaris

A very phenomenal man..Mr Joseph Odera.
5/5

I had the most amazing experience of my life...The service was excellent.Its an adventure I'd gladly pay for again..The tour guide was very friendly and professional....I have so many beautiful memories I created and if you haven't used their services,kindly prepare for an awesome one.. Thankyou

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0
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