Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 15
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 15 Reviews
Jill   –  
China CN
Visited: March 2026 Reviewed: Mar 25, 2026

Email Jill  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceeded All Expectations: The Perfect 4th Safari in Uganda with Candrem!
5/5

Absolutely phenomenal! This was my fourth safari in Africa, and it was, without a doubt, the most well-organized, enriching, and spectacular one yet. A huge part of that success is thanks to this incredible tour operator and especially their owner/manager, [Name, or "the owner" if name unknown].

From the very first inquiry, the owner's professionalism and dedication were evident. He was exceptionally responsive, patient, and incredibly detailed. He didn't just sell a package; he co-created an itinerary. We went back and forth multiple times adjusting the schedule, and he always had thoughtful recommendations based on real-time park conditions and animal movements. His knowledge is vast, and he genuinely wants to craft the perfect trip for you.

A standout feature that sets them apart is the comprehensive PDF guide they provide before the trip. This isn't just a simple itinerary; it's a robust, detailed document covering everything: a day-by-day breakdown, packing lists, cultural etiquette, bird and mammal checklists for Uganda, background info on the parks, and even practical tips for photography. It was an invaluable resource that prepared us thoroughly and heightened our excitement.

The safari itself exceeded all expectations. Thanks to the expertly planned route and our fantastic guide/driver, we saw an astounding array of wildlife—even more than on my previous three African trips! The guide's spotting skills were eagle-eyed, and his knowledge about every animal, bird, and ecosystem was impressive.

The vehicle was a major plus—a high-spec Toyota Land Cruiser with a pop-up roof. It was comfortable, rugged, and perfectly suited for Uganda's diverse terrain. Whether on dusty tracks or muddy trails after a rain, the performance was flawless, and we always felt secure and (relatively) clean inside our mobile viewing platform.

Speaking of our driver/guide, he was the heart of the experience. He was enthusiastic, endlessly knowledgeable, and went above and beyond at every turn. His commitment was most evident on our final travel day, which involved a marathon drive of nearly 18 hours to get us back on schedule. His focus, skill, and good cheer throughout that long journey were nothing short of heroic. It demonstrated a level of dedication and client care that is truly rare.

In summary, if you are looking for a Uganda safari operator that combines meticulous planning, expert guidance, top-notch equipment, and a genuinely passionate team that treats your trip as their priority, look no further. This team delivers an exceptional, five-star experience from the first email to the final drop-off. I cannot recommend them highly enough. Thank you for an unforgettable Ugandan adventure

Pato Banton   –  
United States US
Visited: July 2025 Reviewed: Feb 13, 2026

Email Pato Banton  |  65+ years of age  |  Experience level: 2-5 safaris

Super Professional and Very Thoughtful!
5/5

We had a great time with Andrew. He picked us up in Rwanda and drove us across the border into Uganda with no problems.

He was very friendly and made sure that we were comfortable. I wouldn’t hesitate to use his services again.

Matteo   –  
Italy IT
Visited: January 2026 Reviewed: Feb 10, 2026

Email Matteo  |  35-50 years of age  |  Experience level: over 5 safaris

The right choice to visit and experience Uganda
5/5

Uganda was a pleasant discovery and Candrem Expedition the best guide.
Andrew is kind, helpful and knowledgeable.
The accommodations were clean, comfortable and suitable for the context, without being too luxurious and impersonal.
The activities and safari were interesting, engaging and well organised; we saw lots of animals: everything we were looking for...and more!
The transfers, sometimes a little long, but always comfortable and with the right times and breaks.
Uganda and the tour were beyond our expectations!

Chris   –  
Poland PL
Visited: January 2026 Reviewed: Feb 5, 2026

Email Chris  |  50-65 years of age  |  Experience level: 2-5 safaris

Proactive, trustworthy
5/5

A cool safari operator with an interesting tour guide, Allani, who was helpful, explained a lot and told stories about Africa, talked about nature and the places we passed and visited. The accommodation was good, but it is worth asking for details about each one separately, because in our case, one location did not match the standard described and shown in the photos in the offer. The meals were simple but tasty. The car was relatively new, clean and in good technical condition. Overall, the company is worth recommending. It is important to clarify and agree on everything in advance so that expectations are met and there are no surprises. Unfortunately, they do not guarantee that you will see all the animals, and we did not see any lions during the safari. Well, that's nature, and there are no guarantees. Definitely worth seeing are the gorillas, chimpanzees, walking safari with zebras and giraffes, and the canal in Elizabeth Park with elephants, buffalos and hippos by the water. Remember that all drinks are paid for at your own expense at meal times. And you should have plenty of small dollar bills for tips, because they are given everywhere due to the low wages of the local population, and they are expected and welcome.

Silvia Penny   –  
Italy IT
Visited: January 2026 Reviewed: Jan 11, 2026

Email Silvia Penny  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime experience!
5/5

The tour with Candrem has been a once in a lifetime experience! If it wasn’t for Andrew and his rearrangements of our trip we wouldn’t have been able to do it.

They helped us accomplish some of the best experiences such as the Gorilla trekking, that was a blast, or the game drives in Marchison falls.

All lodges were wonderful and right for our budget and Timothy’s company was the last bit that concluded this ultimate experience!

Anke   –  
Germany DE
Visited: January 2026 Reviewed: Jan 11, 2026

Email Anke  |  35-50 years of age  |  Experience level: 2-5 safaris

Very reliable, trustworthy and friendly
5/5

Easy communication, quick replies, all the necessary information, on time for the pick-up, good conversations, great food after the impressive Gorilla trekking

Ji   –  
South Korea KR
Visited: November 2025 Reviewed: Nov 12, 2025

Email Ji  |  20-35 years of age  |  Experience level: first safari

awesome and reliable
5/5

I was worried a lot before planning this trip since it was my first visit to Africa as a solo female traveler. I'm very lucky to travel with them:) The price was reasonable, and I experienced every activities that was included in the itinerary without extra hidden charges. Timothy was a reliable guide and a great photographer. Thanks to him, I felt safe throughout the trip. I will definitely travel with them again if I have a chance to travel Rwanda and Uganda in the future:) Highly recommended!

Wojciech   –  
Norway NO
Visited: September 2025 Reviewed: Oct 19, 2025

Email Wojciech  |  35-50 years of age  |  Experience level: over 5 safaris

Smooth planning and very good quality!
5/5

I was very lucky to travel for the golden monkey and gorilla safari with the Candrem Expedition.

The whole booking process was straightforward and very transparent. Andrew and the team organized everything perfectly. There was a good communication before and during the travel.

Accommodation and activities were very good! Blair, the guide, was great and had everything under control. We could also discuss for hours!

All in all, it was a perfect safari. The gorilla and golden monkey treks, and canoe trip were wonderful, and so were the scenery and people we met on the way!

Stanislav Dimitrov   –  
Bulgaria BG
Visited: September 2025 Reviewed: Sep 25, 2025

Email Stanislav Dimitrov  |  35-50 years of age  |  Experience level: over 5 safaris

Perfect organization and excellent experience
5/5

We did 4 days tour with Andrew and everything was perfect. Organization was perfect and we have more than we expected. Accomodations was in a very good place and close to the nature
Food is also was very good.
Highly recommend and definitely I will come back again for a longer time with these company

Josh   –  
Australia AU
Visited: September 2025 Reviewed: Sep 19, 2025

Email Josh  |  35-50 years of age  |  Experience level: first safari

Unforgettable experience!
5/5

I completed a 13 day safari throughout Uganda with Candrem and had Timothy as my guide.
Everything was extremely well planned and went off without a hitch. It was my first safari experience and I wasn’t sure what to expect but I absolutely loved it. From seeing the big 5, to trekking with chimps and gorillas, this trip had it all. There were some long days but that’s because we had lots to see! There were some fabulous lodges along the way and truly unforgettable experiences. Andrew was a pleasure to deal with and it was super easy to arrange. Can highly recommend Candrem Expeditions!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 0
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