Reviews

Sort By: Date Most Helpful 11-20 of 34 Reviews
Miya and Matthew   –  
Canada CA
Visited: January 2026 Reviewed: Mar 30, 2026

Email Miya and Matthew  |  50-65 years of age  |  Experience level: first safari

From pre-booking through the trip itself, a very positive experience.
5/5

With so many tour operators to choose from, it was important for us to find one that would accommodate our tight schedule and include the specific activities we were interested in (chimp/gorilla trekking, safari, rural Ugandan countryside).

From the outset, NextGen Safaris proved to be a really good company. Communication and responsiveness were key and, from the very early stages, we were pleased.

After a very long travel day (and a half), including a missed connection, our tour guide Victor was waiting for us at the airport, took our bags and immediately made us comfortable. His commitment and reliability were clear from that first moment, and he was critical to our ability to get the most out of this once-in-a-lifetime adventure. Not only did Victor get us where we needed to go, but he engaged with us, learned about our interests and made adjustments to try to ensure that we got to see and do things that weren't part of the initial plan. For example, he managed to get us to a couple of different food markets and to visit a local village and school.

After an incredible week, we were emotional leaving and sorry to say goodbye to Victor. We felt very fortunate to have him as our tour guide. Victor was insightful, personable and professional. He took care of us and went above and beyond to ensure we were happy and getting the most out of our days. He is a kind and bright young man whom we think of often and miss.

Thank you Victor and NextGen Safaris. We honestly and happily would recommend your company.

Franca   –  
France FR
Visited: February 2026 Reviewed: Mar 22, 2026

Email Franca  |  20-35 years of age  |  Experience level: first safari

No complaints, everything was perfect.I really appreciated our guide Victor, very kind and reliable
5/5


I really appreciated the service; communication was simple and reliable. The price-quality ratio is good, and I recommend Nextgen Safari for an excursion. The trip was simply wonderful! I really enjoyed and I would like to come back.

Celine   –  
Germany DE
Visited: March 2026 Reviewed: Mar 14, 2026

Email Celine  |  20-35 years of age  |  Experience level: first safari

One of the most amazing experiences I’ve ever had.
5/5

Our guide Renautuas gave us a very warm welcome right at the airport and picked us up personally. From the very beginning, he took wonderful care of us and always made us feel comfortable and safe. Everything was perfectly organized and ran smoothly. The accommodation was great, the food was excellent, and the tour itself was an absolutely incredible experience – truly unforgettable. I can highly recommend it and I’m very grateful for this amazing experience.

AbbyChen   –  
China CN
Visited: February 2026 Reviewed: Feb 26, 2026

Email AbbyChen  |  20-35 years of age  |  Experience level: 2-5 safaris

Trustworthy and reliable !
5/5

We had a wonderful and unforgettable journey with Nextgen Safari. On the first day, we were picked up from Entebbe Airport in the evening. The next day, they took us to Shoebill Trekking and then to Ziwa Rhino Trekking in the afternoon. On the third day, we drove early in the morning to Kibale and went for Chimpanzee Trekking in the afternoon. On the fourth day, we drove all day from Uganda to near Rwanda's Volcanoes National Park to check in. On the fifth day, we went for Gorilla Trekking at the Volcanoes National Park; after that, they dropped us off at a hotel in Kigali, concluding the ground handling service.
The entire process went very smoothly. Communication with Benald was also very smooth during the pre-trip period—he was incredibly patient and answered all my questions promptly. This gave us great peace of mind to entrust this journey to Nextgen Safari. The driver assigned, Renatus, was very shy and quiet but an excellent driver—definitely worth recommending!!!!

Steve   –  
France FR
Visited: February 2026 Reviewed: Feb 21, 2026

Email Steve  |  20-35 years of age  |  Experience level: 2-5 safaris

Professionnal
5/5

A great experience thanks to NextGen safari, I trusted them to organize a trip to see the gorillas in Uganda, accompanied by our driver Victor (whom I recommend) who was super friendly, professional and understanding of my poor level of English.

Sara   –  
Italy IT
Visited: February 2026 Reviewed: Feb 15, 2026

Email Sara  |  20-35 years of age  |  Experience level: 2-5 safaris

Not to miss
5/5

Reliable tour operator, from the beginning Benald assisted me in my requests and the day of Safari with Renato it felt like spending time with an old friend.
Gorilla experience was simply amazing

Charles A   –  
United States US
Visited: February 2026 Reviewed: Feb 7, 2026

Email Charles A  |  50-65 years of age  |  Experience level: 2-5 safaris

Bwindi and Kibale - Gorilla and Chimp Trek
5/5

Hi,

I worked with Benald from Next Gen to book my bucket list trip to Uganda to check it the Gorilla and Chimpanzee. Benald was an excellent trip planner and inspire of my million plus questions, he was very part and understanding with me to plan out the best experience possible within a budget . Once the trip was fully planned the uci g on the cake was the assignment of Renatus as my companion and Tour guide for the past 4 days. Words cannot describe how help Renatus was during this trip, braking care of all my needs ina timely manner as well as being a friend all along this wonderful journey.

During a critical time after finishing up my Gorilla trek and being Physically drained, Renatus took it upon himself to bring the Land Cruiser down a very steep incline to drive me back up. Without his timely help 😚😀👌, I would have been ina very bad shape
.I wholeheartedly recommend Next Gen and in particular appt the plant efforts of Benald and Renatus

Thanks you both for a wonderful voice changing experience 🙏👍👌

Charles

Jason   –  
United States US
Visited: January 2026 Reviewed: Jan 19, 2026

Email Jason  |  35-50 years of age  |  Experience level: first safari

Amazing experience
5/5

I had a once in a lifetime experience at bwindi national Park trekking gorillas. My company was very professional and insured all the necessities were done. I highly recommend this trek and company. Book early and feel free to forward all your questions and concerns to them.

Gabriella   –  
Germany DE
Visited: January 2026 Reviewed: Jan 18, 2026

Email Gabriella  |  50-65 years of age  |  Experience level: first safari

An unforgettable once-in-a-lifetime experience – very highly recommended
5/5

My Uganda gorilla trekking and safari experience was excellent from the very beginning. I decided among many tour operators because of the truly good and very personal service. From the first contact on, communication was always fast, supportive, and professional, and I immediately felt I was in very good hands.
The entire organization was outstanding — very reliable and absolutely worth the price. Yes true, more than a group travel, but not something to compare — it stands on its own. Everything ran smoothly, and the tour operator was more than supportive, always answering promptly and giving me great confidence before and throughout the whole journey.
A very special highlight was my guide Renatus — and it was truly a perfect choice to have him by my side. You can clearly feel that he does what he loves, and he does it greatly. He went far beyond his role as a guide: not only an excellent organizer, but someone who genuinely took care of everything to give me the best possible experience. His knowledge, kindness, flexibility, and attention to every detail made this extraordinary journey truly exceptional.
To be in front of these gracious animals was only possible because everything was perfectly planned and lovingly taken care of — every tiny step along the way. Such moments change something in you forever. You will never be the same again.
This journey offered one-in-a-million moments and was truly a once-in-a-lifetime experience. Especially as a solo traveler, I felt completely safe, supported, and personally looked after. Special customized wishes were always considered and perfectly arranged.
I am truly happy that I chose this tour operator and that Renatus was placed at my side. I can highly recommend them — an unforgettable adventure I will carry in my heart forever. 🦍

Juan Martin & Manu Kai   –  
Argentina AR
Visited: January 2026 Reviewed: Jan 17, 2026

Email Juan Martin & Manu Kai  |  35-50 years of age  |  Experience level: over 5 safaris

The man went above and beyond to help us attain passes for Bwindi ~ very gracious for his help.
5/5

We were two self driving idiots from USA and Argentina; we decided to traverse during the election time. No passes ~ just came in with the idea of us securing the passes on your own. we could not have done this without Safari Bookings help ~ the man went above and beyond in making sure we were in the correct path; it was not easy ~ especially with the government shut down of internet etc.

You can’t and won’t go wrong ~ this place is legit and very helpful

Average User Rating
5.0/5
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