Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 102
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 109 Reviews
Christine   –  
United States US
Visited: April 2014 Reviewed: Nov 12, 2014

20-35 years of age  |  Experience level: first safari

great experience
5/5

Southern Africa Travel (Giltedge) was so helpful in booking our trip to South Africa (which was also our honeymoon)!  They listened to our wants and helped us plan the trip exactly as we wanted.  We had a great time and loved all of the places we stayed!

Michael S   –  
United Kingdom UK
Visited: October 2014 Reviewed: Nov 12, 2014

Email Michael S  |  65+ years of age  |  Experience level: over 5 safaris

The bookings went well, and local flights arranged which I would have found very difficult to do.
5/5

Communications with Giltedge Africa (formerly Southern Africa Travel) were mostly by e-mail with prompt and helpful responses.  There were also some necessary telephone calls which were fine.  The programme, largely planned by me, was implemented successfully.  The two safari lodges, both of which I had been to before [but one not for 16 years], were as expected, perhaps more so.  I had arranged the flights from the UK myself but all the internal arrangements, internal flight reservations, lodge bookings, transfers etc in South Africa were down to Southern Africa Travel and there were no problems with them, and although one of the internal airlines changed its flight to Jo'burg, Giltedge Africa were "on the ball" and notified us of the change in good time.  All in all I would have no hesitation in recommending the company.  However, because I knew what I wanted to do and where to go, I didn't ask Southern Africa Travel to make any recommendations so I can't comment on that aspect of their operations.

manjit marwah   –  
United States US
Visited: July 2014 Reviewed: Nov 14, 2014

50-65 years of age  |  Experience level: 2-5 safaris

It was an amazing well rounded experience , in the safari lodges, and the guides provided.
5/5

We were 12 travelers on the safari , the communication and the accommodation for the requests fulfilled by our agent MS Monique Dean was appreciated. The lodges recommended were of high class to our expectations, and the guides through out the journey were very informative about south Africa. we ere able to see the big 5.

Laura Hernandez   –  
United States US
Visited: May 2014 Reviewed: Nov 15, 2014

20-35 years of age  |  Experience level: first safari

Excellent Service! 100% Recommended
5/5

It was our first time in Africa, so I decided to book a tour operator to maximize our short time in the region. As I didn’t have any contacts, I decided to look up in the internet for tour operators.
I contacted about 5 of them, but from the minute I spoke to Melissa Oberholzer, I knew this was the tour operator I would choose! (Even though the prices of other operators were lower).
Melissa and her company provided an outstanding and efficient organization of what has been one of the best holidays of our lives!
Despite contacting her only 2 weeks before our trip, she was able to tailor make it exactly the way we wanted!. She put together a wonderful and very organized schedule so we were able to visit the best places that South Africa, Zambia and Namibia has to offer, in only 2 weeks!
Her disposition to organize such a wonderful trip in such a short period of time, plus her availability to answer every question we had (even at 11pm on a Saturday!) made our trip much more special, easier and relaxed.
We had the most wonderful time, and saw the most amazing sites in each of the countries we visited! But most importantly, the services that she chose for each of our stops (drivers, guides, hotels, etc), were excellent, extremely punctual and friendly. Everyone took great care of us while making sure we were happy and satisfied at all times.
All in all, it was really a wonderful and stress-free experience! And I would definitely hire their services again. I also recommend this tour operator to anyone planning to travel to Southern Africa.
Thank you very much and all the best!!

Mr BOIS CHristian   –  
Vanuatu VU
Visited: January 2014 Reviewed: Nov 17, 2014

50-65 years of age  |  Experience level: 2-5 safaris

Was wonderfull, a fantastique experience, I hope to go back.
4/5

Monique did help me a lot in planning our holidays in S.A early this year.
The hotel, lodges and Safaris that she had recommended where exactly in the range we where expecting.
The Sabi Sand in Kruger Park with the big 5 within 500m from our Lodge (the gourmet food in our lodge and the setting, the rooms and mostly the staff where Magnificent) , and the lodge at Victoria Falls in Livingstone (Zambia) was magic.
Giltedge Africa (formerly Southern Africa Travel) can only be recommended regarding their extensive knowledge of the region and their advice.
I can only recommend them.
Christian

JES; Norway   –  
Norway NO
Visited: November 2013 Reviewed: Nov 23, 2014

65+ years of age  |  Experience level: first safari

Excellent even in the details
5/5

Our group consisted of eight Norwegians of which three had been to South Africa before. We heard about Giltedge Africa (Southern Africa Travel) from ATG of Oxford. The dialogue with Giltedge Africa was a constructive one with good proposals and swift reactions. We received much appreciated advice on the safari part - Savanna Private Game Reserve - where Giltedge Africa in the end was very clear for which all the participants were very grateful. It was an excellent experience. Giltedge Africa also assisted in confirmation of some choicy restaurant bookings. All the bookings worked out. We were overall very pleased with the service level - swift reactions and clear advice - and even in the details, all worked out. The car was there when it should and the car guide was well suited to the group and its proclivities. If we were to do a South African trip again, and we might, Giltedge Africa would be the obvious cboice as tour operator.

Michael_H   –  
Qatar QA
Visited: December 2014 Reviewed: Dec 29, 2014

35-50 years of age  |  Experience level: first safari

Wonderful Safari Experience
5/5

My wife and I traveled for 9 days through Tanzania, and had an amazing trip. Monique was extremely helpful in helping us plan our itinerary via email exchanges. After meeting other people on similar safaris, I was very pleased with the parks we visited, our route and our length of stay at each destination. We started in Arusha, and spent a few days at Tarangire NP, Lake Manayara NP, Ngorongoro Crater, and Serengeti NP, in that order. This was really great because it meant our travel between destinations was relatively short, and each park had something amazing to offer. Overall, the entire planning of the trip was very good. A planner met us at the airport and walked us through every detail of the trip, and our guide, Malley, was excellent at taking us from place to place and making sure everything was ok. The lodges and tented camps were all excellent... a lot better than what I was expecting (and much better than previous trips to other African countries). I would definitely use Giltedge Africa (formerly Southern Africa Travel) again to help plan other future trips.

Steve Den   –  
Spain ES
Visited: February 2015 Reviewed: Mar 3, 2015

65+ years of age  |  Experience level: 2-5 safaris

A tour around Southern Africa
5/5

We asked for a tailored itinerary for a visit to Southern Africa. We had certain specific requests, to travel on the Blue Train, to see the Victoria Falls and to spend around 10 days in Cape Town. The SA Travel representative, Monique, phoned us three or four times in Spain to confirm our requirements and we eventually agreed a full itinerary. Monique was friendly and helpful at all times. Our 4 week excursion went absolutely smoothly with all contacts and transfers being made faultlessly. We had a truly memorable experience with all of our requests being met perfectly. We will certainly use them again for future visits to Southern Africa. They did a brilliant job.

Joe W.   –  
United States US
Visited: February 2015 Reviewed: Mar 8, 2015

50-65 years of age  |  Experience level: first safari

Great Experience!!
5/5

My wife and I just back from a fabulous trip to South Africa organized by Monique Dean at Giltedge Africa (Southern Africa Travel). Both the planning and the implementation phases went very well. Monique helped tremendously with recommendations for hotels(which were all great - Cape Grace, Le Quartier Francais, and Savanna Lodge in Krueger) and setting up some tours and all our transfers and flights within South Africa.  Everything went very smoothly. The guide was terrific. We couldn't have been happier. Definitely recommend!!

Sam   –  
Switzerland CH
Visited: March 2015 Reviewed: Mar 11, 2015

Email Sam  |  20-35 years of age  |  Experience level: over 5 safaris

efficient, fast, helpful, friendly, honest, reliable
5/5

The service was great. Lots of helpful recommendations. Great way they present your own itinerary. Absolutely safe and reliable. Very fast in answering and impressing how they keep you informed. Thanks for your support Monique!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 102
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1
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