Pam Tours and Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2010)
- Member Of:
- ASTA, EAWLS, Magical Kenya & Ministry of Tourism Kenya
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
- Price Range:
- $110 to $790 per person per day (USD, excl. int'l flights)
Reviews
Very accomodating and flaxible in terms of tailoring holiday to suit needs and budget
I was interested in a 7 day Safari that visited the popular destinations and this was perfect. I travelled with my mother aged 56 and 3 children aged 13, 12 and 6. It was a special and memorable experience. Albert at bookings was understanding and took the time to design a 7 day package that suited our needs.The driver Tom were knowledgable and the cook and co driver very friendly keeping children entertained- most of all we were so lucky and got to see all the big five! Accommodation was varied to suit our needs and budget, we opted for 4 star hotel in Nakuru and tented camping in maasai mara to get the real feel of nature. This was my first safari and will definitely be booking another one off the beaten track (cultural safari). My highlights would be picnic under the thorn tree in Maasai mara, visiting maasai manyatta(village) and dancing with the warriors, observing a lion feed after a kill and flamingoes at Lake nakuru. Please note we were on holiday in Mombasa for 3 weeks and Pam safaris was reccomended by a local resident.
US
20-35 years of age | Experience level: first safari
Amazing experience
I made last minute plans for my trip and was accomodated quickly within my 5 day "planning" process with paul! I was met and picked up and taken to the masai camp area and had a great time with everyone. The highlight of my trip was seeing the children in the masai tribe while visiting their school. I saw so many animals and also visited lake nakuru, and lake naivasha. The driver, jackson was friendly, knowledgeable, and accomodating as well. The price was affordable,for me and i did a total of 5days 4nights with the tour guide. I felt safe throughout the entire trip and enjoyed shopping and seeing all the wonderful treasures that kenya had to offer. I also was able to do the hot air balloon ride and watch the sunrise. There were so many great aspects of my trip i wish i could describe it all. A huge thanks to paul,jackson, jospeh(masai camp, joseph(hot air balloon guide) and everyone that made the trip so wonderful and special to me.
US
Email Steven C. | 20-35 years of age | Experience level: first safari
I would not use this company again
I did not enjoy my safari with this company. The schedule they give you is not the actual schedule you will do. Once they have your money and you are actually on safari, your driver will tell you that the schedule the company gives you doesn’t actually matter. Most days, I would spend about 2 hours actually doing safari stuff (though some days would be more). The rest of the day would typically be spent in a cramped van driving to pick up new passengers. The drivers don’t actually work for the company, they are more like free-lance drivers that take people from different companies. The drivers want to get the most people so they can get more money. So you will drive to place 1, then to place 2, and then back to place 1 to pick up more people. Thus, you spend a lot of time driving the same highways (not on safari) to get more people. When I emailed and complained about this, they replied by stating, “Kindly have the spirit of adventure.” Driving back and forth on the same road in a cramped van is not the “spirit of adventure” I envisioned for my safari. I would use another company, or I would consider just heading to Nairobi and negotiating a much better price there. If I would have done that, I would have saved a ton of money and probably had a better experience.
Reply from Pam Tours and Travel
Posted on Jan 31, 2015Thanks Steve and your friend for taking a 12 days Kenya and Tanzania camping safaris with us .I wish to state categorically that the Tanzania safari sector you had mishaps but we tried our level best to solve it.Please we do apologize for the way our affiliate operator in Tanzania safari did respond to your questions ,we are working hard to harmonize our regulations and working modalities to have our guides participate in guiding in all our Tanzania safaris- you must admit that the Kenya sector was perfect !
We are obliged to serve all to the best of our knowledge to provide satisfactorily service .Therefore best service to all our clients is our endeavor
Will Certainly visit kenya again and again
The safari trip was terrific!! We loved it. Albert (was his name right?) was a very good guide, we liked him a lot. We even saw black rhino and a lion so we were so lucky.It absolutely met our expectations.. more than we had expected really. We forgot a sweater in the car and the next day it was handled in at our guest house: that's what I call service!
GI
50-65 years of age | Experience level: first safari
We had a wonderful safari
Your company has left me with nothing but positive experience and a trip that will last a life time with the fondest of memories. Thank you again so much, God Bless
PL
35-50 years of age | Experience level: 2-5 safaris
Accomodating and helpful in our planning my tailormade safari to fit our budget. Ask questions
Communication was a bit slow but picked up and all was fine once i asked for details. Paul was very helpful considering we decided to do this last minute trip. The service was very good and safari lived up to my expectations. Nairobi, Nakuru, Naivasha and Kisumu with partner and 16 year old child.
5 stars bo było bardzo dobrze zorganizowane :)
US
50-65 years of age | Experience level: first safari
Most amazing of our recent travels
This was our first safari. The travel company had very thoughtful itinerary and great places to stay. We were impressed by the friendliness of everyone we met . Very knowledgeable guides made this trip amazing .
Should be in your bucket list . :)
ES
35-50 years of age | Experience level: first safari
thank you for lovely time
WONDERFUL 5DAY PACKAGE ORGANISED BY PAUL. customer attention and detail was very appreciated. myself and boyfriend have nice memories and pictures to cherish. i plan my wedding in kenya.Drivers knowledge and fun,saw most nimals, maasai mara, lake nakuru and great rift valley views. would reccomend it to you. no complaints. Marta, barcelona
ES
35-50 years of age | Experience level: first safari
cannot fault any part of my experience, from booking to the delivery of service. I give this 5 stars
8 days safari in Kenya- outsatnding experience had by my family and i. 3 brothers and 2 sisters. Thank you for making our dream reunion come true.
absolutely wonderful
my second safari with Pam Tours and travel ltd. I have been meaning to write a review but sorry Paul, I have been busy. Lovely attention to detail from planning to delivery. Paul was able to work within my budget and give value for money. My son 13 year old had a trip of a lifetime and drivers were childfriendly. our trip was Kenya 12 day adventure safari Kenya and Tanzania. The tents were comfortable gave us a real jungle feeling, we were lucky enough to see the big five!!!