Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 119
  • 4 star 4
  • 3 star 2
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 119 Reviews
Cheryl Rampelt   –  
United States US
Visited: November 2023 Reviewed: Apr 25, 2024

Email Cheryl Rampelt  |  65+ years of age  |  Experience level: first safari

Agents are knowledgeable, organized and excellent at matching travelers with the right destination.
5/5

I am a solo traveler, who was seeking a safe way to do some African safaris for the first time without a tour group. Indigo Safaris made suggestions and we created a trip based on my priorities. My accommodations in Zimbabwe, Victoria Falls and Botswana were unique, beautiful with good service and fabulous food! My guides were terrific. I literally felt like a princess, while at the lodges. All of my accommodations, including the cities, had dining so that it was not necessary for me to find places to eat. There was enough time built in for my pre-arranged transfers and for some explorations, meaning sight seeing not animal tracking, on my own, such as in Capetown and Victoria Falls. When I needed assistance a couple of times, Indigo personnel were responsive to that.

I have travelled quite a lot, and this was one of the best trips I have taken. I believe that one of the strengths of Indigo Safaris is that the agents you work with are so experienced. They personally visit the destinations and accommodations before sending their clients there. So, for example, they knew, where I would see many elephants, which are my personal favorite wild animal, but fewer tourists.

I felt the cost of my trip was very fair. I did voluntarily book my own airfares, which of course are a separate cost, but the trip cost included all of the land transfers and many of my meals. Indigo provided me with a digital itinerary, which would have been the perfect tool had I not had my cell phone stolen on my first day. Fortunately, the staff at my accommodations assisted with getting me in touch with Indigo and my family back home. I highly recommend Indigo Safaris for any sort of trip to Africa.

Heather   –  
Canada CA
Visited: March 2024 Reviewed: Apr 9, 2024

Email Heather  |  35-50 years of age  |  Experience level: first safari

Outstanding- knowledgeable, supportive and thorough!
5/5

Absolutely amazing working with Kerry from Indigo Safaris to book my first Safari. She worked within my estimated budget to find the best possible options, provided very valuable advice for traveling in South Africa overall, and made for a completely seamless, stress-free trip. I had the trip of a lifetime and couldn’t be happier! I will most definitely be coming back to Kerry in the future 😁

Jasper   –  
Netherlands NL
Visited: February 2024 Reviewed: Apr 7, 2024

Email Jasper  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

We had an amazing experience in South Africa with Indigo Safaris. Everything was organized very well, and our organizer Matthew responded very quickly to questions we had before booking. Can definitely recommend!

Richard Taylor   –  
United Kingdom UK
Visited: September 2023 Reviewed: Feb 6, 2024

Email Richard Taylor  |  50-65 years of age  |  Experience level: 2-5 safaris

Highly recommend Indigo Safaris. Inis was helped and knowledgeable throughout :-)
5/5

We booked an amazing 2 weeks in South Africa through Indigo Safaris after getting quotes from a few operators. Inis was extremely helpful throughout the process as we made amendments to our itinerary until we were finally happy. Her responses were quick, polite and professional and her suggestions were excellent. The trip itself was incredible and we were so glad we chose to book through Indigo Safaris. We would definitely use them again.

Benjamin Zwillinger   –  
United States US
Visited: December 2023 Reviewed: Jan 12, 2024

Email Benjamin Zwillinger  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Safari organizer
5/5

Everything was fantastic and as described. In particular, the game walk was fantastic and something I will be, hopefully, coming back for again in the future.

Matthew made the process simple and provided all the options, taking all the stress away from me. When I first requested the quote, the information you provided and the way you communicated was by far the most professional and well organized compared to other tour operators, which is what made me continue to want to work with Matthew. That professionalism continued throughout the process, so thank you.

Should I come back to Africa for more safaris or should any of my friends ask for recommendations, I have no hesitation in recommending them to Matthew to organize a tour.

Pietro   –  
United Kingdom UK
Visited: December 2023 Reviewed: Dec 31, 2023

Email Pietro  |  20-35 years of age  |  Experience level: first safari

Great customer support
5/5

Due to conflicting dates, we did not end up going through Indigo Safaris because we tagged along friends who had already organised one. HOWEVER, Kerry offered fantastic support and insights throughout the quoting process and was really kind and understanding when we mentioned we were no longer pursuing the Safari. Thank you very much!

Mary   –  
United Kingdom UK
Visited: November 2023 Reviewed: Dec 20, 2023

Email Mary  |  65+ years of age  |  Experience level: 2-5 safaris

Patient and helpful
5/5

My husband and I booked a 5 day Safari to Timbavati nr the Kruger Park in South Africa with Indigo. Ines, the person at Indigo who made the booking for us, was extremely patient with all our questions, and as well as arranging the safari itself, she booked our flights from Cape Town to Hoedspruit and from Hoedspruit to Johannesburg. Everything went smoothly and we thoroughly enjoyed the whole experience.
I would definitely recommend Indigo Safaris and Ines in particular.

Alison   –  
Australia AU
Visited: December 2023 Reviewed: Dec 19, 2023

Email Alison  |  50-65 years of age  |  Experience level: first safari

A brilliant way to discover Africa
5/5

Matthew was an excellent communicator, without being pushy. His arrangements were detailed and precise. Our driver was excellent, happy to chat and answer questions but also happy just to let us marvel at the scenery and all transfers were on time and easy. Our stay at rhino ridge was wonderful, and a wonderful introduction to African animals.

Brian T   –  
United States US
Visited: September 2023 Reviewed: Nov 27, 2023

Email Brian T  |  35-50 years of age  |  Experience level: first safari

Probably the best journey I've ever taken in my life!
5/5

First, the Chobe River Lodge was absolutely incredible. Very beautiful, luxurious, comfortable, clean, amazing location, amazing cuisine. By far, though, the service at the lodge was sublime. The staff was absolutely incredible. To say this place was amazing would be an understatement.

Next, all of the excursions were amazing. We saw SOOO many animals! I could not believe how many species of animals there were in the Chobe River Park! And the landscape and views in that part of Botswana (Kasane) were just incredible. And the guides were absolutely incredible. Very knowledgeable of the zoology, biology and history.

And Matthew at Indigo Safaris did an INCREDIBLE job booking my journey. Absolutely everything went according to plan. The booking process, including the itinerary, information, payment process and logistics all went smoothly. Everything went according to plan. And I truly appreciate him working with me to customize the tour with an add-on excursion to Victoria Falls. That too went completely to plan.

I would absolutely use Indigo Safaris AND the Chobe River Lodge again, and would recommend both to any of my friends or colleagues who are considering travel to Africa.

Fiona Merriweather   –  
United Kingdom UK
Visited: October 2023 Reviewed: Nov 15, 2023

Email Fiona Merriweather  |  50-65 years of age  |  Experience level: first safari

Trip of a Lifetime
5/5

Liked the personal touch, not just e-mails but also an introductory phone call which gave opportunity to ask questions. October is a good time of year to visit, no insects, and not too hot. Seeing all these amazing animals in the wild, close up, was truly magnificent. The lodges we stayed in were comfortable, not luxurious but homely and the staff were lovely. The food was simple tasty homemade fare and there was a bar for drinks in each site. The bush barbeque was very atmospheric, especially when a hyena came near. All organisation was very smooth safari is not cheap but the cost was reasonable.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 119
  • 4 star 4
  • 3 star 2
  • 2 star 0
  • 1 star 1
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