CA
35-50 years of age | Experience level: first safari
Excellent, professional
Safari Trip Review: Angose Travel Limited
We had an excellent experience with Angose Travel Limited (Angose) and highly recommend that other people book through this company. Overall, they were very clear about exactly what we should expect and they delivered exactly what they said they would. The staff were very friendly, helpful and clear.
Here is a resume of our experience with Angose:
Upon arriving in Arusha (in March –the low season), we spent an entire day shopping around for the best/cheapest safari tour to Serengeti or Ngoro Ngoro or both. We are traveling on a budget so the price was the most important factor and we wanted to do a three or four day trip.
Price: We reserved a safari with Angose for $150 USD/day for four days (this was the cheapest price we could find in Arusha). We visited about 10 companies and this was the best deal. Other companies were offering $150/day but not visiting both Ngoro Ngoro and Serengeti and we wanted to visit both.
Signing Contract at Angose Office: The Angose Office is located in central Arusha close to the clock tower on India street. Note that if you search for the building on google maps, you may not find it. IF you google maps search for Angose Travel Office you will also not find it (as of April 2019). We were hesitant to go to the office since they were not located on google maps. However, we found our way to the address on India Street, next to the YMCA Hostel (KKKT Building). It is easy to find. Arusha is small.
Staff: We met with a very helpful and professional young woman called April. She informed us very politely (and in very good English) about the different prices and availabilities. She was very kind, and not pushy about selling her safari over others. When we did the safari, we had an excellent guide called Jonas who was also very kind and informative. We also had a cook who was extremely kind.
Contract: We signed a contract at the Angose Travel Office stipulating clearly when we would leave, when we would return and where we would stay each night, what would be included, etc. It was nice to have that as a back-up. We got a copy of the contract.
Safari: We were picked up at exactly the time they had promised and brought back when we said we would be brought back. We had excellent food and an excellent trip visiting the animals and beautiful parks. Everything that was supposed to happen, happened.
Unpredictable: The one thing we couldn’t predict was the people who would be on the trip with us. We got paired with a schizophrenic loud American man who was extremely unpredictable and rude. It was very unfortunate that we got “stuck” with this unpleasant person within our jeep. We soon realized the most dangerous animal was not outside the jeep, but actually the one inside our jeep. We did our best to try and be decent and polite and manage his erratic behavior. Our guide and chef who were also in the jeep also quickly realized what we were stuck with and they also managed the situation very well. Jonas, the guide, tried to de-escalate conflict and encourage the American man to control his behavior and outbursts. The chef also kindly accommodated us by allowing us to eat at a different table or in the chef’s kitchen so that we didn’t have to eat at the same table. I was very impressed with how our chef and guide managed the very unfortunate situation. I want to reiterate that this was not Angose Travel's fault - it was just our misfortune and that I was impressed with how the Angose Travel staff managed the situation.
Return: Upon return, April (From Angose travel) came to meet us to make sure everything was ok. She also kindly arranged our accommodation that night and our bus tickets to Dar Es Salaam. April went out of her way to wake up early, serve us some fruits upon our return, etc. These extra small acts of kindness went a long way. The food was also excellent and of course the animals and scenery were amazing and what the trip is all about. We appreciated that the guide always consulted us and stopped for photos as we wished. Jonas was really kind and informative.
Overall: I would highly recommend Angose Travel because they were professional, signed a clear contract, delivered exactly what they said they would, and the staff were kind and nice people. Thank you Angose Travel and April for all your efforts!
There were a few small downsides that I will mention:
1 - I would note that we were delayed at the entrance of one of the parks (but only about an hour so it wasn’t a big deal) to enter one of the parks because apparently they didn’t have enough money to pay the fees and had to call to transfer the money.
2 – We were told we would be joining a group of Dutch but in the end got the Schizophrenic American. I am not sure why the group changed at the last minute.
NO
20-35 years of age | Experience level: first safari
The best tour and safari guide you can get!
We went on an 8 day safari through Samburu, Sweetwaters, Aberdares, Lake Elementaita and Masai Mara. The company was extremely helpful and patient in tailoring the safari to our wishes, and also provided really helpful advice which made the travel times between places shorter and we got to spend more time at the different locations. We had the most wonderful driver; David; who managed to find every animal you could wish to see in the parks. It was evident that he was very experienced and knowledgeable, we learnt so much from him and he was such a pleasant person to be around. Also, from getting to know which animals we liked the most, he actually even took a detour to another lake to ensure we saw large groups of hippos. We saw everything from lions, leopards, chitas, elephants, black rhinos, white rhinos, hippos, zebras, buffalos, hyenas (even bathing ones!), warthog, an abundance of all kinds of antilopes and birds. We also stayed some very nice tented camps and hotels, all catered to our budget.
I cannot recommend this company enough! If we ever get the chance to go to Kenya again, I will be going with them. The value for money is increadibly good, but what's even more worthful is being with a company and guide that you can fully trust, learn from and become friends with.
US
Got referral. Sounds great. Good price. Good cause.
Got referral. Sounds great. Good price. Good cause.
CA
50-65 years of age | Experience level: 2-5 safaris
A very good experience
I would highly recommend Snow Africa Adventures.
Our tour was custom made to suit our needs (We were a group of seven friends) and Florent did a great job in making sure that we had a comfortable trip. Our drivers and guides- Lorry and Cheeba were excellent communicators and very knowledgeable about the places we were taken to, as well as the animals.
We got to see more animals than we had expected. The lodges as well as the tented accommodation were comfortable and had all the facilities we had expected and more. The vehicles provided to us were in good condition and well suited for the safari.
Florent responded promptly to our emails and there was complete clarity, in advance about the customization of our trip. I would definitely go with Snow Africa again.
RU
35-50 years of age | Experience level: 2-5 safaris
Recommended to me by a friend, found worthwhile and perfect hence recommended to others as well.
Good customer care and quality service in all above aspects.
CA
20-35 years of age | Experience level: first safari
PERFECT TRIP with THE BEST SAFARI COMPANY. Book with Leadwood for a guaranteed trip of a lifetime!
WOW. Book with them now to guarantee the best trip of your life! Leadwood was absolutely perfect every single step of the way. Their communication, promptness, care, kindness, and professionalism during the planning stages was impressive. I coordinated with them to bring a group of 21 people and they ensured everything was perfect and seamless for everyone. Our accommodations and food were also better than expected- we were SO HAPPY! And the safari itself was breathtaking. Leadwood has THE BEST drivers and tour guides so you are guaranteed to feel safe and happy and you have the best chance of seeing tons of animals as the guides know exactly where to go and when. We literally saw every animal we could imagine! Our group loved spending time with Leadwood and we were so sad to say goodbye to the drivers/guides/staff involved. Our entire group of 21 people would give Leadwood 100% in every area and we can't imagine going with any other company. We all want to return to spend time with them again. Leadwood also has great pricing compared to other companies. Book them to ensure extreme satisfaction! -kyla
20-35 years of age | Experience level: first safari
Excellent once in a lifetime experience. Great safari guys - Richard was great. Highly recommend!
Kichaos were great. They picked us up from the moment we landed to the moment we left. We were basically in control of the safari and our game driver Richard was fantastic. The jeep was comfortable. Richard was very knowledgeable, friendly and professional. No complaints at all.
We saw thousands of wildlife. Herds of elephants, zebra, wildebeest, lions, hippos - so many. Ngorongoro is one of the most beautiful places I have ever been and we wish we had stayed their longer. We saw three of the big 5 and we were very satisfied.
Would strongly recommend this safari - don't be put off by the low number of reviews, we had an excellent safari and had an unforgettable time.
IN
35-50 years of age | Experience level: first safari
Experience was good
That was mind-blowing trip for me Hotel pick-up time was good and every location was mind-blowing
US
35-50 years of age | Experience level: 2-5 safaris
Incredible honeymoon!!
Once in a lifetime trip and they put everything together for us. The trip was just as per the itinerary and we could not wish for anything more. Every night we had a special honeymoon treat from a bubble bath to a romantic candlelight dinner…..brilliant. Highly recommend!
FR
50-65 years of age | Experience level: over 5 safaris
Clean and quiet
The room I used was quiet, clean and convenient. The food was good and generous, but the service must be improved.