DE
65+ years of age | Experience level: 2-5 safaris
The company still needs to refine a few things.
Communication was uncomplicated. The service from our driver was practically nonexistent. We're not even 20 anymore and would have appreciated more courtesy and assistance (ages 65 and 72). And planning for cash was a disaster. We were repeatedly told we didn't need cash, but everyone wanted tips in the hotels. The dollar bills weren't valid, and so we lost time constantly having to deal with such things. The car was incredibly dirty, both inside and out, which we found very unpleasant.
The tour was the usual one always offered in Uganda. The Nile tours are very beautiful. And the highlight, of course, are the gorillas, in a very well-organized park.
US
50-65 years of age | Experience level: first safari
**Watch Out for Bait-and-Switch Practices**
**Watch Out for Bait-and-Switch Practices**
After reading many glowing reviews and watching YouTube videos about OnlyOne Travel, I decided to book a custom 14-day Kenya/Tanzania tour for my family of three, scheduled for **October 2025**. I worked directly with **Rodney** to plan our itinerary starting in July.
From the beginning, I made a specific request to have **Njoroge** — known as “the human encyclopedia” — as our driver/guide on the Kenya side, and Rodney confirmed this could be arranged. However, after I had paid the deposit and final balance in full, I was informed — just one week before our departure — that Njoroge would no longer be available and that a different driver would be assigned. At that point, with everything already paid and finalized, I had no practical choice but to proceed.
On **Day 1**, after arriving in Nairobi, we were picked up by **Jackson**, dressed in full OnlyOne Travel uniform. He was laid-back, knowledgeable, and clearly experienced. We spent the first two days with him in **Nakuru** and **Amboseli**, and he always seemed to know exactly where to find the rhinos and elephants — often arriving before other vehicles. Every morning, our Land Cruiser was spotless inside and out.
Then, as we continued to **Ngorongoro Crater** and **Serengeti National Park** for the next four days, our driver was swapped out due to what we were told was a personal emergency.
When we returned from Tanzania to Kenya at the **Isebania border**, we were met by a guide named **George**, who I later learned is the owner of a small Nairobi-based tour agency. He arrived in an older OnlyOne Toyota Land Cruiser that lacked a working radio system. Since we were coming from the Serengeti, I told George that my only goal for the next three days was to meet the *Lion King* in the Maasai Mara.
For those unfamiliar with safaris, the radio is *essential* for a successful game drive. It allows guides to:
* Share real-time wildlife sightings (e.g., lions, elephants, or leopards)
* Coordinate with other vehicles for optimal viewing opportunities
* Maximize efficiency by tracking animal activity throughout the reserve
Without this communication network, guides operate completely in the dark.
Driving blindly through the **583-square-mile Maasai Mara National Reserve** in search of lions is like looking for a needle in a haystack. Unfortunately, we wasted an entire day in the park, sitting under the hot sun without encountering a single lion — something that could have been easily avoided with proper coordination and working equipment.
Ironically, during our stay at **Lion Cradle Camp** (now owned by OnlyOne Travel), I met **Njoroge** in person — he’s now the camp’s manager. This confirmed my suspicion that OnlyOne Travel had simply reassigned him elsewhere despite earlier promises. During our two-night stay at the camp, we were the *only guests on-site.* We brought up the issue directly to Njoroge, but nothing was done.
I paid for a **premium, customized safari experience**, but instead received **subpar outsourced service** that fell far short of expectations.
**OnlyOne Travel, you failed to deliver on your commitments.** Future travelers should be cautious and confirm all details — especially guide assignments — *in writing* before making full payment.
SE
50-65 years of age | Experience level: 2-5 safaris
Good if your main goal is seeing the big five
Good information for reservation process and content of booking. A few weeks before trip start I heard nothing so I contacted the company about how we are going to meet up etc. After one repetition of questions I got all the answers. I would have wanted to get more information eg about shared tour meaning other companies are involved. Eg guide was not through Josh dreamland. Guide did not give much facts during the tour, a private guide would have been more engaged maybe. Guide did engage solving a problem with our booking while on the road and was very helpful to other guides when they got caught in sandbank and even were in a car accident. Our guide drove very safely. Cooks were excellent. We saw four of the big five during the two day tour and even a cheetah so I am happy with what I saw, Tarangire was great, Ngorongoro not exactly worth all driving.
CN
20-35 years of age | Experience level: first safari
Recommend Guide but the vehicle condition is not good enough
Overall, the experience was okay, but this was entirely thanks to our excellent guide, Peter. If you book with Amazing Memories, be sure to request Peter in advance. He has been a guide for 18 years and knows everything about Nakuru and Maasai Mara National Park. He managed to show us leopards twice and cheetahs twice! Peter was incredibly patient, kind, always punctual, and reliable. It’s fair to say that he made our safari truly unforgettable.
The pre-trip communication with Nevill was also very good—he carefully adjusted the itinerary based on our needs and provided a reasonable quote accordingly.
However, it’s important to point out some issues. The transport team from Amazing Memories did not properly check the vehicle condition before our departure. Our vehicle broke down right after we set off, and we had to stop for repairs twice on the way to Nakuru. As a result, we missed the evening safari on the first day. Also, due to the vehicle change, we had to switch guides, which caused further delays—meaning we also missed the early-morning safari. Although this was how we ended up with Peter, the vehicle issues still caused a lot of wasted time, and for that reason, I can’t fully recommend the company in this regard.
Additionally, compared to other safari vehicles we saw during the trip, both our initial and replacement vehicles from Amazing Memories were noticeably older and more worn out. If you do choose Amazing Memories, make sure to confirm the condition and age of the vehicle beforehand—and don’t forget to ask for Peter as your guide.
IN
35-50 years of age | Experience level: first safari
An amazing experience that was almost perfect, if your operator was better!
The tour was low-budget, so we weren’t expecting anything luxurious. Our “tour guide” was a great driver, but not much of a guide. He was not at all communicative and didn’t explain much. The food was good and the camping was fair. The facilities of the first two nights could have used some tlc. The restrooms and showers were VERY filthy. I am not one to complain, so I really mean what I say. It was surprising. In the end, though, the experience was incredible and we loved it. Those few things would have just added to it, instead of detracting.
CA
20-35 years of age | Experience level: first safari
More Expensive for More Information but Not Neccessarily a Better Tour
I went on the 14 day Combined Kenya-Tanzania Safari. I chose Inspired Feet because of their positive reviews, excellent e-mail communication and detailed itinerary. Fiona was professional and answered all my questions. I had multiple guides but Francis and Godana in Kenya were the best and deserve a shout-out for their service.
I thought I would be with one group the whole time but I was not. This was disappointing to me as a solo traveller. Unless you are on a private tour, you will be on "joining safari" which means you share a car with multiple people from different tour companies. People may have different itineraries. I changed cars 3 times in Kenya and 2 times in Tanzania. It was nice to meet new people and have different drivers but it made it harder to form a bond with people. This was because I had a longer itinerary than most people (it was the extra day in Kenya compared to others that threw things off).
The value for money is OK. I met people who had the same itinerary as me but paid less. I thought I was getting value out of a more detailed itinerary book but honestly it was not worth it. When you get on the safari everyone is figuring things out as they go anyway. Go with the tour company with the best price that hits the destinations you want. The extra information about the destinations in the book and about the hotels was not worth paying what I estimate was 10-15% more than what others did (at least). I would recommend upgrading to the jeep for Kenya though - it is essential and I didn't see any vans in the parks.
Inspired Feet did not communicate with me after I paid the deposit. I was on my own for my visas and had to message them about scheduling the transport from the hotel to their office. Other tour operators did this for their clients so I would have liked more communication.
I was recommended the 14 day itinerary because it was "the most popular option". This was not my experience. During my trip, I did not meet anyone doing the same itinerary (with Inspired Feet or another company). Most people do Kenya OR Tanzania. I did 7 days in Kenya but most people I met were doing 5 days. In Tanzania, I did 6 days but most people do 4. If you want to go to Kenya and Tanzania and want to save money/time, do the 10 day itinerary - it skips Lake Naivasha, Lake Manyara and Tarangire Park, which aren't as popular or good of parks. I preferred Kenya over Tanzania so I would do 6 days in Kenya (having 2 full days in Masai Mara was worth it). The drive to the Serengeti in Tanzania included 4 hours of the worst roads I've ever seen. I thought the Masai Mara was much better for wildlife because it is more dense part. Only go to the Serengeti if it is a bucket list item. The Ngorongoro Crater was highly underwhelming - cool landscape but it really is just a hole in the ground with few animals. Despite this, I enjoyed having a longer trip because I did see new things everyday and could appreciate all the parks at a slower pace. The 4 day run doing Serengeti and Ngorongoro is absolutely brutal - I am glad I had 2 extra days to break it up.
Would I recommend Inspired Feet? Yes and No. Their service was quality, the tour was great and I had a good time. It was expensive for a budget safari and I don't think I should have been recommended the 14-day tour.
IT
50-65 years of age | Experience level: over 5 safaris
IT
50-65 years of age | Experience level: over 5 safaris
KR
20-35 years of age | Experience level: first safari
Not bad
The flight time was changed, which was inconvenient, but overall everything else was fine.
IT
35-50 years of age | Experience level: 2-5 safaris
Nice Safari
We had 5-days trip with this tour operator. Our guide was very nice and and he gave us a lot of info about the animals and the places we saw. The accomodations selected for us were all very beautiful and comfortable. The only bad part of the story was the car with poor mantainance: the tires did not have any tread, there was no wi-fi inside and no a/c.