Extremely professional, easy to communicate with and reliable
Our safari with Gemfinders was amazing! From start to finish they were very easy to communicate with. Over WhatsApp and email they were very attentive to any requests, providing a lot of options and catering to all of our needs anytime we mentioned specific requirements such as hotels, activities and food. Once the booking was made, we didn’t have to worry about anything. Everything was seamlessly organised. Once we were picked up on day one by our driver Samson we had nothing to worry about. One negative was the seatbelts weren’t in great shape. Once that was communicated to Gemfinders they were extremely quick to rectify that and service the belts by the next morning. Given we spent so much time in the car (more than half the safari was spent in the car, travelling) it didn’t feel like that at all as we were very comfortable. Every single day was planned so throughly and we were told at the start and end of each day the plan. We managed to see the big 5 and every day was so magical. Value for money was great, I reached out to many providers and I found them to be well priced compared to others. The tour was well organised and so much fun. Would definitely go with Gemfinders again on a safari.
20-35 years of age | Experience level: first safari
Professional
Every was good, we enjoyed everything during our tour, I recommend variety of African dishes and desserts for lunch.
FI
35-50 years of age | Experience level: first safari
Whole week of fun
The whole trip was very good from the beginning to the end. Our guide Tribon was flexible to accommodate everyone's wishes and was also very knowledgeable about all animals, which he could spot for us easily. We were able to see everything you can imagine, including the big 5. Good value for money by mixing medium and higher end accommodations.
On top of all, we shared endless number of jokes with Tribon and our fellow travelers. Had a very fun week.
CN
35-50 years of age | Experience level: first safari
Cooperative
Eeasy to communicate, fair price, I walk in and book with no problem. But place is not easily found. Any way not a problem.
IL
20-35 years of age | Experience level: 2-5 safaris
Good
We had an amazing experience with our guide, Charles. He was caring, attentive, and always did his very best to help us see as many animals as possible. Thanks to his experience and dedication, we saw an incredible variety of wildlife throughout the safari.
Charles is very knowledgeable and explained everything in excellent English, making the experience both enjoyable and educational. He shared a lot of interesting information about the animals, their behavior, and the parks.
He was also very responsive to our needs. When one member of our group became ill, Charles immediately helped arrange transportation to the hospital and made sure everything was taken care of. We really appreciated his kindness and support.
He is proactive, drives confidently and efficiently, and always knew where to go to maximize our wildlife sightings. We highly recommend Charles to anyone looking for a professional, knowledgeable, and caring safari guide.
50-65 years of age | Experience level: 2-5 safaris
Great safari
A great Safari tour. Richard the safari guide was very knowledgeable which added to the enjoyment of the trip.
IN
20-35 years of age | Experience level: first safari
He is active and did a good job overall.
Loved the system and the way they organized everything.
Very friendly, knowledgeable and helpful.
Enjoyed the safari. We had an excellent driver/guide [LT] and cook [Emily] which made the safari really enjoyable. The driver/guide was well experienced and very knowledgeable and very familiar with the area. The cook provided excellent meals. accommodations were as advertised and all of the staff was knowledgeable and very friendly.
CH
50-65 years of age | Experience level: 2-5 safaris
formal
The tour operator delivered everything that was promised. Our guide was punctual, drove with great care, and was highly experienced. He consistently positioned us to be among the first vehicles on every game drive, greatly enhancing our wildlife viewing experience.
DK
50-65 years of age | Experience level: first safari
Good 10 day safari
We had good communication throughout the booking process and during the entire safari.
They arranged a fantastic 10-day safari for us at a fair price.
During the planning phase, they could have provided a little more seasonal information. For example, they showed photos of millions of flamingos at Lake Natron. While those photos are accurate in December, they are not representative of what you can expect in June, when we traveled.
Our guide could have been a bit more informative and his English could have been better. However, he worked hard to make sure we had a great experience, and thanks to his efforts we saw an impressive variety of wildlife. Overall, we had a very enjoyable safari.