JP
20-35 years of age | Experience level: over 5 safaris
A company that truly cares about its customers.
They kept in regular contact with us, which was very helpful. the guides were very kind, and we could tell that they were doing their best to make sure we had a great time.
CH
50-65 years of age | Experience level: over 5 safaris
Great experience!
Serengeti, the migration, Ngorogoro - we had a few fantastic days with our Guide Ricky who showed us around. We saw the Big 5 but a lot more of other animals. Great time in a amazing area.
Devotha from the office where we did the booking assisted us perfectly and was always very helpful - thank you!
IT
20-35 years of age | Experience level: first safari
Excellent support and care throughout the trip, although the organization could have been better.
We had an overall good experience with Alkebulan Travel & Tours and enjoyed our trip to Tanzania. The organization and support we received, especially when we faced some health issues during the trip, were excellent. They were able to coordinate with the local operator and arrange medical assistance for us, including doctors who came to visit us when needed.
However, there were also some aspects that left us a little disappointed. Due to the changes that occurred during the trip, several activities and parts of the original itinerary were modified or reduced, and some of the lodges were changed along the way. While these changes were sometimes presented as upgrades, they did not always feel like an actual improvement compared with what had originally been planned.
We understand that some flexibility is necessary when traveling, especially when unexpected circumstances arise, but considering the price of the trip, we expected the original itinerary and accommodation arrangements to be followed more closely, or at least for changes to be communicated more clearly in advance.
Overall, it was still a beautiful and memorable experience, and we particularly appreciated the excellent assistance and availability when we needed it most. With a little more attention to organization, communication, and consistency with the agreed itinerary, the experience could have been even better.
A special mention goes to Omari, our guide from Serengeti Silence. He was an excellent guide, friendly, knowledgeable, professional and always willing to help. He was supportive during our health issues, making sure we had the assistance we needed. His presence made a real difference to our experience.
IT
20-35 years of age | Experience level: first safari
“Amazing safari — breathtaking wildlife, expert guide, and unforgettable memories!
We had an unforgettable safari! The guide was knowledgeable and attentive, making sure we spotted incredible wildlife while keeping us comfortable throughout. The scenery was breathtaking, and every moment felt magical. Truly a once‑in‑a‑lifetime adventure that we’d recommend to anyone.
65+ years of age | Experience level: over 5 safaris
Very organized and friendly
Recommend this tour company. Great communication. Flexible, professional, organized. Will use them again
JP
50-65 years of age | Experience level: first safari
The tour itself was good
I fully satisfied with the guide and the driver. They were very kind and nice. They made the tour more fun. Thank them a lot.
The tour itself is really worth well.
BUT the operation side was not good.
TH
35-50 years of age | Experience level: first safari
The tour operator was friendly, helpful, and professional, making the whole safari experience enjoy.
I had a wonderful safari experience. Communication with the tour operator was clear and easy, and the service was excellent.
PL
under20 years of age | Experience level: 2-5 safaris
Opinion of 3 day safari
ngorongoro and serengetti are Top
tangerine park are mid ( small amount of animals )
serena safari lodge was perfect
many hours in travel between the parks
IT
20-35 years of age | Experience level: first safari
Amazing place
The place we visited were incredible, the accommodation were perfect, all the guys were fantastic. With our guide Pascal we fortunately saw all the big 5 and more, great experience
CO
20-35 years of age | Experience level: 2-5 safaris
Pretty good
The safari experience was incredible, it was one of the best things we have ever experienced in our lives. Isack, our guide, behaved excellently! He was very attentive, kind, cordial, respectful and was always looking after us, even though we always failed to meet the departure time his service was totally professional and friendly.
I am not giving 5 stars because at the beginning of the negotiation I had contact with a person who did not treat me very kindly, however we made the deal and 3 days before starting the safari I wrote to him and he told me that he was no longer with the company. When I wrote to the company they took a while to give me a specific answer about how, at what time and who would pick me up to start my safari and this generated an unpleasant experience for me, you have to understand that these negotiations when done over the internet and from one country to another are delicate, the lack of timely response generates distrust and I was already getting worried because of this. However, this is totally separate from our guide who was excellent.