CZ
20-35 years of age | Experience level: 2-5 safaris
Peter was great, he addressed all my questions and concerns and helped me plan the trip perfectly
Peter was great, he was flexible and the price was really good for everything I got to see and experience.
50-65 years of age | Experience level: 2-5 safaris
Great tour guide
I had a wonderful time in Nairobi and the Masai Mara. The accommodations were great. We saw plenty of animals. We dined at great restaurants. We learned a great deal about the people, the culture and the animals. We took wonderful - breathtaking pictures. My only complaint is that the roads to the Masai Mara are not well paved. This is beyond the control of the tour guide. But I would hope that the government would consider allocating some of the tourist money to paving the roads.
50-65 years of age | Experience level: first safari
Good value for money.
Pre trip planning was excellent. Josero contact person/s gave very good choices and guidance. Though there were few hiccups like last minute change of accomodation (but it turned out to be better) and in prompt communication ( they can have someone in the office to make sure customer requests, queries are addressed on time ) , largely the service was reliable.
They had on the ground crew to great us at the hotel, make sure we board the flight to the reserve etc in Nairobi. (Because of some logistics issues at their end, we arrived the Wilson airport just in time.).
Game reserve experience was the highlight. The assigned guide Mr.David was very kind, with excellent interpersonal skills and his proficiency in English was very good.
He guided us very nicely and even suggested few other places and activities that infact turned out to be memorable.
Even the other guide Julius who replaced David just for a day, did a wonderful job.
50-65 years of age | Experience level: first safari
Though the tour started off with us having to constantly call the tour rep, the trip was good.
The safari itself went well. The game rides were amazing. Our guide, David, was a wonderful person. He went out of his way to make the trip memorable. I would definitely recommend this company.
35-50 years of age | Experience level: first safari
9 days Kenya and Tanzania experience
I initiated contact with David at Pedaso three months prior to our trip after reviewing online testimonials. The pricing was highly competitive relative to other tour operators for a Kenya and Tanzania safari. Our accommodations, selected based on online reviews, offered a balanced mix of budget and mid-range options. David provided valuable insights and demonstrated exceptional responsiveness to our inquiries; we truly appreciate his professionalism and dedication.
I rate our Kenya experience 5/5, as the hotels and safari activities were excellent. While we did not witness the migration, we understand that this is a matter of chance rather than operator guarantee; nevertheless, we successfully sighted the "Big Five" and thoroughly enjoyed our time in Masai Mara, Nakuru, Naivasha, and Amboseli.
Regarding our Tanzania experience, I would rate it 4/5. It appears David oversees the Kenya operations directly, whereas the Tanzania arrangements were managed through a central reservation team. Despite upgrading our hotels in Serengeti and Ngorongoro, we were notified at the last minute that our confirmed properties were unavailable and substituted with alternatives purportedly of the same tier. Additionally, on our final day, we experienced significant delays when the driver stopped for vehicle repairs en route to Arusha Airport. This caused considerable concern regarding our flight departure, though alternative transportation was eventually secured, allowing us to arrive just in time.
Frequent follow-ups with David were required to resolve these issues, which was somewhat disappointing. However, recognizing that certain circumstances are beyond one's control, we remain pleased with what was a truly memorable experience. Thank you, David, for your support, and I wish you continued success in your professional endeavors.
IN
35-50 years of age | Experience level: first safari
Responsive
David/Pedaso Safari gave me comforting experience while booking the safari by timely and mindfully answering my queries. The pickup process and alignment with the safari guide was smooth. Though there were several vehicle/guide changes during the trip, David was always a call away for any inconvenience, so the overall experience was good. However, though I had explicitly asked about max members in a jeep before booking and was said 7, throughout the trip I never saw mine or any such similar jeeps with less than 8 people. So I felt I could have made an informed decision if the right number was told before booking . Thanks
65+ years of age | Experience level: over 5 safaris
The tip went well ,would definitely recommend.the young lady who handle my booking very knowledgeable
It was a 7day trip to Amboseli and salt lick ,game parks .The Driver and tour leader are very knowledgeable and good fun to be with. The Ol Tukai lodge in Amboseli is well recommended.
HK
35-50 years of age | Experience level: 2-5 safaris
Memorable
We had a good experience during the 5 days serengeti package. The admin Neema was patient and kind enough in replying to our inquiries and requests, even though our booking was made rather last minute. We booked the budget camping option and I must say the itinerary wasn't explained clear enough before the trip and we encountered a few surprises, only finding out after when the trip commenced, that for the 4 nights, only 2 were for camping and the other 2 nights were actually in the lodge. Also the main issue I had beforehand was the 4% surcharge when u pay by credit card, and I'd say is exorbitant , where u could probs spend it on tipping the guide/chef instead as the recommended tip amount per day is by no means little, on top of the package fee, and that this is standard practice for all safaris. So just be aware of these 'hidden' costs.
Other than that, the trip was memorable, and the guide Burton is kind hearted and knowledgeable, and we were able to see many wildlife with ease, and one thing he can further improve on is his engagement and interactions with his guests, with more emphasis on the itinerary details and also more description on the wildlife and their behaviour etc. Another notable mention is the chef Richard, who works tirelessly in each kitchen to make sure we are well fed, and he whips up nice meals too.
Overall, our trip was memorable and the places we visited were amazing enough, esp ngorongoro crater, though we wished to have spent more time in Serengeti as it is way too big.
Logistics, transport transits and accomodations were well organised as well. And most importantly we made priceless connections with other people in our shared group safari tour :)
FR
20-35 years of age | Experience level: 2-5 safaris
Great safari, good organization, good stays
We had a great time on our safari with Axis Africa, and a big part of that was our guide, Khalifa. He was excellent throughout, really good at positioning the vehicle so we could get great photos, and well connected with other guides too, so we barely missed any sightings since he always seemed to know where the animals had been spotted. On top of all that, he was lively, humble, and just made the whole trip more fun.
Booking was easy too. We worked with Tabitha, who was great at suggesting tours. All the stays were great and welcoming.
One thing worth mentioning as feedback for the tour operators: the vehicle was a 7-seater arranged 2, 2, and 3 across the back. When all three back seats are taken, it gets a little uncomfortable for whoever is sitting there. Whenever an animal is spotted, only two people can really stand up and get a proper look or photo at a time, so there is not much room to move around. That means one of the three people in the back almost always has to give way in some form.
For anyone booking a group safari, it's worth asking in advance whether the vehicle will be full. Since everyone in the group pays the same price, it doesn't feel entirely fair that the third person in the back seat consistently gets a lesser experience compared to the rest.
Overall, though, a really enjoyable trip, and a lot of that comes down to having a guide as good as Khalifa.
IN
50-65 years of age | Experience level: first safari
True to commitment
The tour is well organized,good value for money and delivers what it promises