20-35 years of age | Experience level: 2-5 safaris
Efficient and very easy
Willy was a great driver, made the 6hr drive from JHB to Hoedspruit effortless and smooth, I could even catch a nap on more than one occasion during the trip
BG
My tour operator was Dooreen. She was very enthusiastic and funny.
The tour was very good. And good value for money. Perfect lunch.
FR
20-35 years of age | Experience level: first safari
Very good safari
Dorine is good guide. She is explain correctly all animals environnement and I like it.
BE
20-35 years of age | Experience level: first safari
HK
20-35 years of age | Experience level: first safari
Doreen show her best to drive us around in Safari.
The lunch menu is good and the tour was fun. It has many different animals inside the Safari.
NL
35-50 years of age | Experience level: 2-5 safaris
Well organized
The hike to the top of the Kilimanjaro was perfect.
Then the trip to Arusha park: saw the Giraffes from really close and the white and Black Calabus monkeys.
Nice and green park with a lot of trees and waters, sweet.
AR
65+ years of age | Experience level: 2-5 safaris
AN OUTSTANDING TEAM OF GUIDES
To evaluate the service fairly, I believe it’s important to divide the experience into different stages:
Guides and vehicles
Outstanding. David, Yusuf, and Muita, together with their assistants Jacob and Kelvin, were very professional, kind, and attentive.
Always willing to help, with knowledge and experience that turned the safari days into something truly unforgettable.
They were the best part of the trip and more than enough reason to choose the services of Lion King Adventures.
Purchase process – María
Excellent service. Very efficient, smooth, and professional. We exchanged many emails reviewing options and changes, and she always responded quickly and clearly. This part of the experience was very positive.
After-sales service – Rose
Unfortunately, problems arose. I detected a billing error of more than USD 9,000. After several days, I was told it was an “administrative error” and that I still had to pay it. We were 15 people, with flights already issued and only two months before departure, so I had no real alternative. I paid so as not to disappoint my grandchildren and because it was impossible to restart the process with another provider so close to the trip.
I requested a phone number for emergencies, which was provided, but I did not receive adequate responses.
THE COMPANY
After the trip, I had numerous contacts with their CEO, James Mlanga, who impressed me with his professionalism and sincere desire to resolve the issues.
After his intervention, my conclusion is that Lion King is a fully recommendable company.
CL
50-65 years of age | Experience level: 2-5 safaris
Good
Very friendly guide, speaks English and even a little Spanish. I recommend it.
(automatic translation from Spanish)
CA
50-65 years of age | Experience level: first safari
Reliable operator. From booking to picking us up to the actual safari had been good.
The driver, George, is knowledgeable about wildlife, birds/fowls and plants. He’s trying to get us see more during the game drive. Accommodations were the same as what we booked. The itinerary had been changed a bit but areas were covered except without going to the Rhino Sanctuary so we do end up seeing rhinos. George took us from Mombasa to Nairobi which was a long drive (I felt sorry for him). He was very nice and gave us a very quick tour of tge Nairobi town. We thanked him very much.
20-35 years of age | Experience level: 2-5 safaris
Highly effective planner and implementer.
In late January, I had the pleasure of visiting Maasai Mara with Jupicon expeditions. The planning and execution of the entire itinerary by George was seamless. We got to see the big 5, that was the highlight of the experience. I would highly recommend Jupicon expeditions to anyone travelling to Maasai Mara.