MY
35-50 years of age | Experience level: first safari
Great
all is great from pickup to 4th day of tour.tour guide very attentive and knowledgeable,keep up the explanation (Roger)
however can improve taking notes on client requirement.
-My 6 days tour meal box wasn't gluten free as per agreed. the tour probably missed it because they had too many bookings each day.
-Inform client if skipping the location then we will understand better in advance dont give hope example Baboon cliff.Whatever stated on iternary that's what client paid.
-Keep client contact number private and confidential dont simply share to somewhat,stick to one marketing agent in charge.it is for good communication system.
CA
35-50 years of age | Experience level: first safari
A great adventure
Thanks to John, my guide driver who has a good eye to spot and track animals. He is patient and professional. I had a wonderful time in Akagera Park! We saw lions, girafes, zebras, elephant and much more!
CH
20-35 years of age | Experience level: 2-5 safaris
Transfer with game drive
Comfortable transfer and nice game drive. We saw lions, elephants, zebras, girafs. Pur driver & guide Simon & Martin were great. We would do it again.
CN
20-35 years of age | Experience level: first safari
Good planner, flexible
Excellent service from start to finish. The team was patient throughout the communication process, and the itinerary was well arranged. They accommodated almost all of our requests, making the trip smooth and enjoyable. Temba is an experienced guide with 12 years of expertise. He can accurately spot animals even hundreds of meters away. He is friendly, patient, and highly professional. We had a wonderful experience with him.
CH
20-35 years of age | Experience level: 2-5 safaris
Amazing Safari Experience with Outstanding Guide John, Despite Minor Issues
We had a fantastic safari experience overall and would happily recommend this tour operator.
From the very beginning, communication during the planning process was easy, efficient, and professional. All our questions were answered promptly, making the booking process smooth and stress-free. Throughout our journey, we encountered friendly and helpful staff who genuinely cared about making our trip enjoyable.
The safari itself was an unforgettable experience. A special thank you goes to our guide, John, who was truly exceptional. His knowledge of wildlife, nature, and the local environment was outstanding. He always went above and beyond to maximize our wildlife sightings and put tremendous effort into helping us spot as many animals as possible. Thanks to him, we were fortunate enough to see the Big Five, but he also made sure to introduce us to the “Ugly Five” and the “Small Five,” which added a lot of depth and fun to the experience. His passion and dedication were evident every day.
We would also like to highlight the staff at the lodges, who were extremely friendly, welcoming, and accommodating throughout our stay. Their hospitality made us feel very comfortable and well cared for.
There were, however, a couple of issues that prevented this from being a perfect experience. One of the reasons we chose this operator was that the quotation clearly stated that the safari was all-inclusive, including food and drinks such as water, non-alcoholic beverages, beer, and wine. During the trip, we learned that this mainly referred to water and some Coca-Cola available in the vehicle. While beer and wine were technically available, the cooling box was not functioning, so the drinks were warm and therefore not particularly appealing during lunch breaks. In the lodges for breakfast and dinner only drinking water is included. We believe the inclusions should be communicated more clearly to avoid misunderstandings.
We also booked airport transfers. The arrival transfer worked perfectly, but on our return journey the driver was more than 15 minutes late. The receptionist proactively helped by making several phone calls, and shortly afterwards another driver arrived to take us to Kilimanjaro Airport. During the ride, we learned that this replacement transfer was arranged through a different company. After a brief discussion on the phone, Mountain Warriors handled the situation and covered the additional costs once they realized their driver was significantly delayed and that waiting any longer could have made boarding our flight very stressful.
Despite these minor issues, the overall experience was excellent. The quality of the safari, the friendliness of the staff, and especially John’s outstanding guiding made this a memorable and rewarding adventure.
CH
50-65 years of age | Experience level: over 5 safaris
Passionate, reliable and trustworthy
Pioneer Safari Tours organized our 3 nights/ 4 days Safari Tour into the Delta/Moremi on a short notice in a very professional and uncomplicated manner.
Communication and customer service was high standard and we felt taken care off at any time and beyond program.
The Mokoro Tour with the bushwalks is a unique experience and despite lots of water in Moremi our pationnate guide tried everything possible to make us enjoy the Safari to the full.
The whole journey with tipps included is rather pricy, however you get something for the money.
AE
35-50 years of age | Experience level: first safari
Excellent Services
Thanks to Lincons and his team at Ramesa Adventures for an unforgettable experience in Kenya. We truly enjoyed our adventurous trip. The team was highly experienced, professional, and extremely cooperative throughout the journey. Their dedication and support made our trip even more enjoyable. Moreover, overall trip and stay arrangements from Ramesa Adventures were really good.
My only suggestion is to provide vehicles in good condition.
Else, We highly recommend them to anyone looking for a memorable adventure in Kenya.
ES
35-50 years of age | Experience level: first safari
Tour guide Excellent. Administrative client attention very poor.
Jeffrey did an amazing job with full day Kruger Park, 5 stars. However client attention is not as it should be, they didn’t send any follow up messages for confirmation, I had to do the follow up even 9pm the day before the tour started.
Furthermore, Blyde River Canyon tour is super overrated, it should not cost more than full day at Kruger (€100 per person) since its only a drive to the places and payments of very cheap entrance fees.
We did couple of tours with other company, and client attention eclipsed this one, sorry guys, for that 4 stars maximum
CN
20-35 years of age | Experience level: first safari
nice driving, amazing animals, relaxed, comfortable
It has changed my past impression of Africa. The travel facilities, services and supporting facilities here have exceeded many areas. The tour guide's professionalism and service consciousness are also very good.
DK
35-50 years of age | Experience level: first safari
Wonderful
We went on a four day safari and enjoyed it so much!
Everything was taken care of, and we felt so secure all the time. The communications before the tour was so polite and informative.
Our guide and driver, Joel, was so good and friendly, and I can absolutly recommend him.