NL
20-35 years of age | Experience level: first safari
Amazing safari tour with friendly and cheerful guide
I loved every moment of it. The guide was funny, had answers to every question and did everything to make the best out of it.
The operations were really smooth. The only thing that could be better is some renewal of equipment. Our truck had seen better days and was very noisy and shaky, especially in the back.
50-65 years of age | Experience level: first safari
Communication very good
I would have no hesitation in recommending Serengeti smile for organising a tour as the company is well balanced through all areas
NL
35-50 years of age | Experience level: over 5 safaris
Good communication and you have an maximum safari experience
We had an early morning gamedrive in the Nairobi park. The pickup at our hotel was right on time. A short drive to the park for the Safari. We saw a lot of animals and the guide took the time to explain a lot to us.
IQ
20-35 years of age | Experience level: first safari
Everything was perfect except for the food
Their respectful staff, all of them, including the pick up driver from the hotel, the reception at the office, our driver and lodge receptionist.
Our driver with David Mukami and he was superb. He took us to all the hot points in the park and was an excellent driver. 5 ⭐️
We stayed in Sancali and they were very nice. Lucia and Licy were very friendly hosts and accommodated to all of our requests .
However the food was not good as they were not always fresh. I really did not like it. The bed was a bit old also and hurt my back
MA
20-35 years of age | Experience level: first safari
Not bad
Our driver Cason from Sandton to the park was very nice and drives smoothly. The tour overall was not very satisfying as we expected to see more animals, but we only got to see a few in a 5 hours drive!!
20-35 years of age | Experience level: first safari
Timbay- Quick, efficient and friendly
Quick, efficient and friendly service! Bus is air conditioned, free fast wifi! Clean inside!
DE
20-35 years of age | Experience level: first safari
Kind and energetic
The tour was very good. We saw all the relevant animals and our guide Peter was very kind and engaging. I would definitely recommend it
50-65 years of age | Experience level: 2-5 safaris
Everything was taken care of
Everything was great and the safari lodge exceeded our expectation
35-50 years of age | Experience level: over 5 safaris
Great
This tour was amazing. Highly recommend the 8 day trip to Maasai Mara, Lake Nakuru, Amboseli and Mombasa. I had a blast and loved my tour guide, Kennedy. He was so nice, funny, knowledgeable, and overall just great to be around. I feel very lucky to have had him. The value was great. The only bad thing I would say about this tour is the boxed lunches. They give you absolutely terrible sandwiches, mediocre snacks and extremely dry chicken. Some days they don’t even give you protein. I highly recommend bringing your own mustard and/or mayo because the sandwiches are so dry for lunch. The breakfast and dinners were good though. For the price we pay, we should be getting WAY better lunches. But I still highly recommend this tour regardless because every tour in Kenya seems to give everyone terrible lunches no matter which company you book with. They are quick to respond via WhatsApp.
FR
35-50 years of age | Experience level: first safari
A professional and reliable safari agency that offers well-organized tours.
We had a great experience with this safari agency and would definitely recommend them!
Communication before our arrival was excellent, everything was well organized, and our guide Francis was a safe driver who worked hard to help us spot as many animals as possible. We especially loved the Masai Mara, Crescent Island, and the hotel in Nakuru. The breakfasts and dinners were also very good.
There are a few areas that could be improved, such as providing more information during the safari about the wildlife and local culture, giving clearer daily schedules, and improving the lunch boxes. But these are only minor points.
Overall, we had an amazing trip and will keep wonderful memories of our safari in Kenya. Thank you to the whole team!