CA
Experience level: 2-5 safaris
The tour operator provided a very professional, punctual and friendly service.
This was an excellent tour visiting South Africa, Zimbabwe and Botswana, The staff everywhere were fantastic, the hotels were very good, all excursions hit the mark with a little bit of everything, from the magnificent Victoria Falls, land and river safaris in Botswana and the vibrant city of Cape Town. My tour operator Adelle Bell made sure everything ran smoothly from airport pick up to day trips. The only reason I did not give this tour 5 stars was the first hotel. This hotel is right in the city center and extremely noisy, however the food, staff and rooms made it bearable,
CA
20-35 years of age | Experience level: first safari
Good customer service
First of all, their service is super good. I've exchange many emails with the team and they were always quick to answer and also giving detailed responce. I book a 5 days Kruger Safari. The value was perfect. Not the Big luxurious food/accomodation, but this is what I expected for a 1000$ CAN trip. I got the chance to be in their freshly new rooms at Kruger Adventure Lodge. It was beautiful and well situated in a quiet spot. About the staff, their were nice, I would say that in Canada we always offer better customer service, so if we compare with the African service I got in other place, it was normale.
Except of the first reservation exchange initially, I never spoke or saw anyone from The Mzansi Experience, their are a just the one that sell you the package with transportation (Safarilink) and the lodge package.
35-50 years of age | Experience level: over 5 safaris
Great safari
We did the 5 day trip to the serengeti and ngorongoro and two other national parks.
Everything was well organised including airport pick up and logistics on a daily basis. We saw incredible wildlife from our amazing land cruiser safari vehicle which had very comfy seats and was perfect for wildlife viewing. Would definitely recommend.
NG
20-35 years of age | Experience level: 2-5 safaris
Flexible
I was able to arrange a safari tour on short notice (day before departure) with Tall Masai Safari. I appreciated Benson's flexibility in tailoring the itinerary to my needs and the guides/drivers were good and accommodations reasonable for the price paid. I just wish I would have been able to pay at least a part of the tour by card and also the itinerary was not completely followed as I was told day 3 would include a game tour of Nakuru park (time permitting) plus a Nakuru game drive on day 4 before going back to Nairobi. Though we arrived in Nakuru with a whole afternoon to spare on day 3, the guide told me only one Nakuru game drive was included, either on day 3 or 4. On Day 4, I was able to go on boat tour and Crescent Island on lake Naivasha but had to pay the entry fees for those on top of the safari tour price.
NL
35-50 years of age | Experience level: first safari
SA in general? It’s nice bin muged en a lot of people want something from you. I’m not used
About the safari it was nice only 3 days is more then enough. I was lucky enough to see the big 5 in the Kruger park. But I would say the bush walk was boring so not really necessary if you ask me. Or you have to be lucky to see ontregeling wilde life. The night dive was super cool specially if you see animals even tho if the are elephants or a giraffe. I guess the don’t do this when ther are lions. So people who I was with did do a 5 day end even a 7 day but only 2/3 Kruger national park. So the rest of the time the wher in the range after seeing the range for 1 day it’s boring end I would say not worth to sty longer money wise. But over all I’m happy with my 3 days end I was done end ready to leave. Fiva safaris was super nice in general besides ower tour guide he was a bit grumpy also regretting tipping him considering his bad mood. We wher so happy to experience this as a group but we wher not aloud for my feeling to joke during the trip or to be over exited. Hope you have a better tour guide or at least that he has a better mood goin in to the Kruger park it’s for me a one lifetime experience end it’s not nice if some one is holding you back from enjoying it. But after all was it great end thenk you for this amazing experience. Oowh an other thing tipping is mostly for the survives we pay Al ready a lot for stying ther or make it more expensive so we don’t have to tip or make it an unforgettable experience that the crue is working on it becouse then I wanne tip end I did not do that even tho I was prepared for it I had a lot of cash with me. But the people working ther wher nice don’t get me rong but deff not feld like tipping for work that the have to do (including salary) but to make it an extra level of experience like (smiley Hakuna Matata) is a gift 💝
DE
50-65 years of age | Experience level: first safari
Review about Tarangire National Park by Jeannette
Scenic but we saw few animals
DE
50-65 years of age | Experience level: first safari
Review about Lake Manyara National Park by Jeannette
Beautifully green and much vegetation, forest. There are very many Baboons alongside the road and in the trees. The other animals remain to bug extent hidden due to the dense vegetation .
AE
50-65 years of age | Experience level: over 5 safaris
Dream African experience
My wife and I had an excellent experience once again. It was our third visit to Tanzania. Although it was not the best time of year for game viewing, it was a great time to experience the Rufiji river in all its greatness. The bush was lush and green and beautiful to see.
What a great experience.
NZ
65+ years of age | Experience level: first safari
Contrasting
Loved Kruger and our guide. Crazy weather but the animals were very cool to see.
Tremisana was good and the Tree houses adequate.
Blackouts annoying but added to the vibe.
AE
35-50 years of age | Experience level: first safari
Provided exceptional communication, good service, great value for money, unwavering reliability,
Service: Good service with transport, the only thing required Land cruiser for off-road, (as they provide Toyota make 4x4 Hiace)
Communication: guides explain in detail during our game ride.
Value for Money: need to per-check the accommodation (arranging based on the package value)
