CN
20-35 years of age | Experience level: first safari
A fantastic journey
The owner of this travel company is an absolute gem! He offered complimentary airport transfers that were spot on time. This safari trip was nothing short of magical—I got to spot so many wild animals in their natural habitat. Don’t skip the hot air balloon experience; it’s 100% worth every penny. The only letdown? Our driver was constantly glued to his phone while behind the wheel, which led to two really scary near-misses on the road.
GR
35-50 years of age | Experience level: first safari
Serviceable. Ready to help you in any inconvenience.
We travel with my husband to have the safari tours in Masai Mara ,Amboseli,Lake Nakuru, Naivasha
The communication with Nancy from Tall Masai office and our driver with David was realy good. They were very cooperative!
We had booked the mid range tour package for 6 days .
The 2/3 hotels we stayed were nice .
But the room at Amboseli park ( AA lodge) was old,somehow dirty ,hot and without mosquito sieve at the windows ,only around the bed. But we could not open the window to have some air .Also they initialy provided us with 300ml free water per person per day and only when we complained that this is not enough they provided us more.
David was given us many information about the animals and we managed to see a lot of them. My only complain would be to stay in the afternoons a couple of hours more into the parks before we got back to the hotels.
In total we were quite satisfied and was a value for money option the tour with Tall Masai office!! I would recomended to other too!
65+ years of age | Experience level: over 5 safaris
A very well-organized travel full of lifetime memories.
The trip was planned four months in advance with good communication throughout. Everything ran as planned, with flights and transfers on time, and the accommodation matched what was presented. However, the resort options in Zanzibar were very limited, which led me to make a direct booking.
A good selection of activity options was offered through the app to complement the itinerary. The guide/driver was professional and experienced, providing excellent game drives.
As a suggestion for improvement, a more thorough check of the vehicle allocated to the trip is recommended.
50-65 years of age | Experience level: first safari
Well run. Delivered as expected.
Trip was great. All worked out well.
It would have been better to have more communication before. Coming from England I wasn’t sure of the itinerary or system for paying etc. I would have preferred a document that explained all this.
NZ
35-50 years of age | Experience level: first safari
The Kruger Safari Co was friendly and helpful, and very quick to accommodate all of our requests.
The Kruger Safari Co were quick and clear in their communications. Their service was fantastic, going the extra mile to accommodate our requests.
Since we chose a "budget" tour the accommodation was basic as expected. The game drives and sightings more than made up for any lack of comfort in the accommodation.
20-35 years of age | Experience level: first safari
Responsive and reliable
Just finished a 6-day Safari across Maasai Mara, Lake Nakuru and Amboseli with Rhino. Amazing experience overall, Rhino was knowledgeable about the animals, and the areas. Always with a smile on his face, he made everyone feel welcomed and he was very dedicated to making us see as many animals as possible. The tour itself met expectations, communication was clear throughout and the structure of each day was well organized. We opted for a budget safari so some of the accommodations were quite simple but had everything we needed. Would highly recommend the experience.
NL
50-65 years of age | Experience level: first safari
Unforgettable
What an amazing trip I made with my daughter through Tailor Made Safaris.
At the Vakantiebeurs in Utrecht I was investigating if and how my daughter and I — two blonde women (59 and 32) — could safely travel on our own in South Africa, and that’s where I met Geert. His story, and especially the feeling I got from him as a Dutch person living there himself, immediately gave me a sense of trust. And that feeling only grew during the preparation and throughout the trip thanks to Angela, who also lives there with her family. She really knows what she’s talking about and reassured us when people back home questioned whether our trip was responsible.
Our trip of just over 2.5 weeks — a mix of hiking, wildlife, nature, culture, and moments of doing absolutely nothing — was summarised in a beautiful, handy little book that felt like unwrapping daily gifts over and over again. It guided us through each day, knowing that Angela was in the background if needed.
How wonderful it was to receive a South African phone at the airport, to have all the taxis arranged for us in Johannesburg, the transfers to and from the Apartheid Museum, the guided cycling tour in Soweto, and the transfer to our rental car. It felt good not having to explore those areas on our own. Everywhere we went they knew about our arrival and our arrangements — everything was organised incredibly well.
With our comfortable rental car we continued our journey to the beautiful Drakensberg, Ithala, Kosi Bay, Tembe, St Lucia, and as the grand finale, a stunning lodge in a truly spectacular spot in the Makongo Hills. Wow, what an experience — the animals, the beautiful accommodations (each one more beautiful than the next, and we knew that beforehand), the views, the game drives, the food, and not to forget the warm hospitality of the people. And if you get a flat tyre, you simply call Angela in your own language and she talks you through everything. And how special it was when she visited us during the trip with a cake for my birthday, sharing stories from her daily life in South Africa.
We didn’t always manage to reach our daily travel-times because of potholes, speed bumps, animals, and traffic, which unfortunately cut into our “relax-and-do-nothing” time here and there. So adding an extra day at beautiful spots is something we would definitely recommend. There’s still room for improvement when it comes to route marking for self-drive game drives or walks in the reserves compared to the Netherlands, and we experienced the helpfulness of the locals and lodge staff when we got stuck on a sandy road or didn’t dare to cross a flowing river. They truly help you solve it. Such kindness — and most importantly, we never once felt unsafe during the entire trip.
In short: we had an unforgettable journey with an exceptionally wonderful travel organisation.
A perfect way to feel free while everything important is well-arranged and prepared. If we go again, we will definitely book through them. Highly recommended!
BR
South an North Safari
Excellent communication, quick response and good drivers, focused on safety and provide a remarkable safari experience. Good company an reliable.
35-50 years of age | Experience level: first safari
The tour was well organised and delivered exactly what was promised
We did a single night in Amboselli with the single tours team, it was a fantastic experience where we got exactly what we hoped without a hitch.
IT
50-65 years of age | Experience level: over 5 safaris
Satisfactory
Communications: Very high
Service: High with opportunity of further improvements using Cars with roof to perform safari in case of rain
Valute for money: Very high
Reliability: Very high
Tour: Very high
Kindness and availability of Safari driver and guide: excellent
