FR
20-35 years of age | Experience level: first safari
It was a good experience.
Everything was great.
The drivers to go and come back from Kruger Park, the loges and they breakfast bag, the guide to visite the park.
35-50 years of age | Experience level: first safari
100% Recommend
Full package agent Jonsbert was very kind and give us attention from the moment we were closing the package to till the last day of the safari.
We did 4 days Zanzibar which was great, only downside for me was the hotel didn’t serve alcohol(due to the religion) and we were not informed before, also the hotel looked empty, no entertainment from the staff, but hotel itself was great installation and in front of the beach.
Name hotel Smiles Beach hotel.
We went to Safari stayed first and last night in Arush at Amani Safari lodge which was nice and cozy, great food and nice staff then at the Safaris, our camps were great.
Serengeti Classic view camp(great staff and installations, recommend!) and Heritage Mara Camp( kind and attentive staff, entertainment in the evening at dinner but as it’s a immigration camp, installations are much simpler than the other one).
Our tour guide was Babuu who is super knowledgeable on the safari, made sure we have seen all animals, he was super patient with our millions photos and videos.
Always made sure we were having a great experience. We would recommend doing the safari with him.
I believe our package was great choice and good value for it.
We had a great time with full package and we 100% recommend them!
20-35 years of age | Experience level: 2-5 safaris
Very enthusiastic and informative.
The tour was well organised by Abel, and communication was done in an appropriate approach. He was considerate of the needs of each and every person travelling and accomodative of any health issues and concerns as well.
IT
Effective and supportive
Jungle roam Safaris was an amazing experience. We went to several different parks and out tour guide Walter John did everything in his power to give us the opportunity to see the big five.
Overall, it was once in a lifetime journey!
CN
20-35 years of age | Experience level: first safari
Considerable and Helpful
Charles is a good guide indeed. He tries hard to trace the animals and is always energetic during the tour. The accommodation chosen by the agency is also great, with nice environment and delicious food.
65+ years of age | Experience level: 2-5 safaris
Excellent safari with wonderful viewings of the Big 5 and other animals
The overall experience was 4.5. Two different guides with outstanding knowledge resulted in a viewing of the Big 5 and all other animals that one would want to see on a safari.
From a lodging perspective, two out of three stays were outstanding. The exception was last minute/ day of change from a potential glamping experience to the Serengti Wildlife Lodge. Staying in a 70's built hotel and labelled as an upgrade was a downer. The trip was paid for well in advance so a day of notice regarding no availability at the originally stated lodge was quite disappointing.
Overall, I am comfortable with recommending this company. When obtaining a quote for a solo or small group safari, clarification should be received on the details for a shared tour.
Bundling a luxury tour package with participants on a budget tour package can impact travel logistics.
35-50 years of age | Experience level: 2-5 safaris
Well organised and smooth tour.
Naleyo’s 7-day tour of Uganda was an unforgettable experience, packed with incredible sights, sounds and smells that brought this beautiful country to life. The tour ran smoothly from start to finish, with excellent organisation and a great balance of wildlife, culture and stunning landscapes. Every day offered new memories, from breathtaking scenery to encounters with local communities and Uganda’s remarkable wildlife. The Wi-Fi in the tour car was a great bonus! Richard (our guide) was knowledgeable, friendly and passionate, making the journey even more enjoyable. He went out of his way to help us have the best experience, even managing to locate a lion in a tree in the Queen Elizabeth National Park. My only disappointment was that the tour ended too soon, as there was so much more to see and experience. I would highly recommend Naleyo and Richard to anyone wanting an authentic and memorable introduction to Uganda, and I only wish the trip had been longer.
CN
20-35 years of age | Experience level: first safari
The operator is warm heart.
Everything is perfect except the driver and other tourists are not on time.
35-50 years of age | Experience level: first safari
Excellent wildlife access and a standout guide
We added this safari to our honeymoon late, and I Artist Adventures pulled it together on short notice and landed us in the northern Serengeti just as the Great Migration was moving through. We flew in directly from Zanzibar and split four days between the northern Serengeti (two days), the central Serengeti (one day), and Ngorongoro Crater (half day). We saw the migration and all of the big five.
Planning was easy. Maria, our coordinator, ran communication over WhatsApp and answered quickly and warmly throughout booking. That responsiveness carried onto the ground: when beer we had discussed in advance was not stocked on our first day, she had it fixed by the next, though it did take a drive into town to sort out.
Our driver and guide, Jimmy, was the highlight. He knew how to put us in position, asserting himself at a sighting so we had a clear line rather than a view of someone else's roof rack, and he worked the radio network with other drivers to track down what we specifically asked to see. He dropped everything to get us to a mother cheetah with five cubs. That is the kind of thing that makes a safari. Where he was lighter was interpretation - strong on finding animals, less so on telling us much about them once we were parked.
My one real piece of advice is to nail down specifics before you sign, because a few things in the proposal ran ahead of what actually showed up. The lodging we originally picked turned out to be both unavailable for our dates and priced optimistically, so we chose from a set of alternatives - fine on price and well within our budget, but a step behind what we thought we were getting. The Land Cruiser was noticeably older and more rickety than the vehicles around us, and the A/C we were told to expect between game drives was not there.
A smaller note on the first afternoon. Our flight ran three hours late, which is nobody's fault, and we asked to keep lunch quick so we could get into the park. A full sit-down setup went ahead anyway, and the sundowner that followed was a flat spot with no real sense of where we were or why we were there. My wife is vegan, and her meals were handled without fuss, just without much flavor.
We would book with them again, with an upgraded vehicle and the lodging confirmed before we commit. The thing we came for was excellent, and Jimmy is a large part of why.
CH
35-50 years of age | Experience level: over 5 safaris
Very good safari with some organisational hiccups
The safari tour itself was, generally speaking, very good. We could see a lot of animals and most of all, we could see the wildebeast crossing the Mara river. The guide and driver was very knowledgeable and fun. He could have provided proactively more information on animals and nature. In some occasions, he was not very consistent pressuring us to be fast taking pictures or not stopping for animals in order to see more / better animals later that day, and the next hour, he would stop for more than an hour to help another car having a brake down... At the Mara river, we didn t have a very good sight spot as all other drivers were faster and rushed to the best spots close to the shore. Apparently our driver didn t want to get fined for being too close to the shore. Logistically speaking, it went mostly well as the safari jeep was very good and we didn t have any technical issues. The tour, unfortunately, didn t start very well as the airport pick up was late (flat tire) and then wanted to drop us up at the wrong hotel (realized that 5min before arriving at the wrong hotel). For 3 out of the 8 nights, the reservation was for a double bed instead of twin beds as requested when booking the tour (issue was solved with hotels on the same evening).