BD
35-50 years of age | Experience level: first safari
Overall good service
Masai Mara Safari & Enchoro Wildlife Camp Review
Overall Rating: ⭐️⭐️⭐️⭐️ (4/5)
Location: Masai Mara National Reserve, Kenya
Tour Operator: Easy Budget Safaris
Camp: Enchoro Wildlife Camp
Outstanding Tour Operator & Field Guide
My safari experience in the Masai Mara was incredible, and a huge part of that success goes to our tour operator, Easy Budget Safaris, and our amazing driver-guide, Charles.
* Easy Budget Safaris: They were excellent and highly responsive, providing truly friendly and caring customer service. When I raised the issues we faced at the camp with them, they were immediately apologetic and took full accountability, assuring me they would look into the matter to ensure everything was resolved.
* Charles (Driver-Guide): He is deeply knowledgeable, highly professional, and genuinely cares about his tourists, constantly encouraging and supporting us throughout the journey.
* Wildlife Highlights: We were fortunate enough to witness the spectacular wildebeest migration, spot four of the Big Five (all except the rhinos), and see the fascinating "Ugly Five." Every moment on the safari drives was unforgettable.
At the camp itself, Simon (one of the staff members) stood out for being exceptionally helpful and cordial. The tents were clean, comfortable, and had a reliable electricity supply.
Areas for Improvement: Camp Management & Facilities
Unfortunately, the Enchoro Wildlife Camp management falls well short of the excellence provided by the field staff and Easy Budget Safaris—representing a noticeable decline from my previous experience here back in 2016.
We encountered functional issues in both our toilet and shower facilities. While management did relocate us to a new tent after we complained, it raises serious concern about what would have happened had the camp been fully booked with no vacant tents available.
Furthermore, the WiFi connectivity was abysmal. On our first day, there was no connection at all, with staff promising it would be fixed by the next day. On day two, we finally received a signal, but it was far too weak to send even basic text messages. By day three, despite sitting alone in the dining lounge trying to get a stable connection, it failed entirely—even getting stuck while trying to load pictures to send back to family.
Final Verdict
I would highly recommend Easy Budget Safaris and guide Charles to anyone planning a trip to the Mara. However, I would not recommend Enchoro Wildlife Camp solely due to its weak management and poor infrastructure/WiFi.
BD
35-50 years of age | Experience level: first safari
A worthwhile experience
Our Masai Mara safari was an unforgettable experience, thanks largely to our driver and guide, Charles. He is an exceptionally skilled driver with a keen eye for wildlife and went above and beyond to locate animals for us. We were fortunate enough to see 4 of the Big Five, along with many other magnificent animals. Charles is currently a Silver Star guide, but based on our experience, he truly deserves a Gold Star rating.
The game drives and overall travel experience were excellent. Charles's dedication, knowledge, and persistence made the safari the highlight of our trip.
Unfortunately, the camp accommodation fell short of expectations. The toilet flush in our room didn't work initially, and the Wi-Fi was unavailable throughout our two-day stay. To the camp's credit, they promptly moved us to another room when we requested it. At dinner on the first night, the beef dish had already run out by the time we arrived, and we were offered an omelette instead.
Overall, I highly recommend this safari for the outstanding game drive experience and the professionalism of Charles. However, the accommodation and food quality need improvement to match the quality of the safari itself.
IT
20-35 years of age | Experience level: first safari
Friendly and puntual
Fantastic experience, my first safari, they think about all
35-50 years of age | Experience level: first safari
Amazing experience with knowledgeable and experienced guides
The three drivers for our group of 15 were excellent, Simon, Konana and Sam. They were very experienced and chatty. They taylored their knowledge to the different members of our group. The tour went well over the 8 days and the drivers were good at letting us know what to expect at each stage. We felt safe and cared for at all times. One hotel was disappointing (Sarova Lion Hill) as it was a building site and some in the group had small rooms and the walk from reception to the accomodation and to the restaurant was steep and uneven under foot. The vehicles were a little tired, one broke down on the first day but was quickly repaired and back for the second day. It appeared that some other tour companies had more modern vehicles with less worn and dated seats. We spent a lot of time sat travelling between the national parks so a little better comfort would have been appreciated (I understand the vehicles are what they are but the seat cushions were flattened and material torn).
CA
65+ years of age | Experience level: first safari
Administration are first class. Guide was great at finding wildlife including birds once he figured
Accomodation supplied was excellent, with staff giving 100%, The breakfast after the supplied ballon ride was spectacular. Pick up and drop off was on time. Lion King was very responsive to all and any concerns, quickly.
DK
Good
Very nice experience. Our driver victor was extremely friendly and organised and knowledgeable about the wildlife. We visited tangieri park which was nice and 2 days in serengetti wery nice. Ngorogoro was ok and lake manyara ok. Accomodations also nice but first stop in serengetti did not provide enough food
NO
35-50 years of age | Experience level: first safari
The team was pleasant, but the days felt a bit long and unclear
As a three day safari we had very long days in the jeep (10-11hrs), so it would probably be better to do a longer safari to break it up. We had several great animal encounters and both our accommodations were really nice.
Our guide did not seem too interested at times, but we were able to spot things and animals along the way.
We would have appreciated some info on how the days were going to look, he was quite vague and didn’t offer too much info.
All in all it was an amazing experience seeing parts of the massive Serengeti and the Ngorongoro crater, but we had hoped for a slightly more enthusiastic guide!
The tour operator helped locate and deliver our missed luggage after a bit of back and forth, we appreciated that.
DE
20-35 years of age | Experience level: first safari
The tour operator provided exceptional service
The tour operator was professional, reliable and demonstrated extensive knowledge, ensuring every part of the journey was seamless, adventurous and memorable.
IT
Excellent Safari Experience with Friendly and Professional Team
We had a wonderful experience with Jocky Tours and Safaris. The communication was clear and prompt from the beginning, and everything was well organized.
Very accomodating and responsive
We got engaged during our Safari and the location couldnt be better.
Having a knowledgeable driver- Jimmy was amazing and got to see some animals we wouldn’t have otherwise. Benaiah who planner and organised the tour was also amazing and very accomodating, which made the occasion special.