CA
20-35 years of age | Experience level: 2-5 safaris
Professional and committed to a great safari experience for the guests!
Thank you to Benson and Eric for a truly memorable safari experience!
My friend and I had a wonderful time on our 4-day private safari with Eric. He was dedicated to making sure we had a full and meaningful experience, and we were able to see everything we were hoping for—animals, the lava flows, Taita Hills, and more. He was kind, knowledgeable, and fun to spend time with; we shared a lot of laughs. I especially appreciated how he went above and beyond, including helping us find extra food and water after some very full days. Thank you, Eric!
We had arranged an “in-between” style safari—staying in our own accommodations and planning to bring extra food to keep costs down. I would imagine that most Banok guests stay in higher-end lodges inside the parks, so at times it was a bit challenging to find our lodgings or locate affordable food options. So in that respect, the experience wasn’t always perfectly aligned with the budget-focused approach we’d requested, but Eric was flexible and adapted to our needs.
Otherwise, the trip was excellent. A big thank-you to Benson for putting together an itinerary that allowed us to experience so much in just 4 days.
CN
35-50 years of age | Experience level: 2-5 safaris
good,but some details can,improve
1.hope to supply more new car，the seat of the car too bad ,it is not comfortable .
2.give the driver a Bluetooth headset, there are many call when on the road.it is dangerous .
3.Arrange your time properly and don't go to refuel as soon as you leave in the morning.
50-65 years of age | Experience level: first safari
Thomas was great on the long drive from Kruger
Left Hoedspruit around 11am for the long drive back to Johannesburg with 9 guests in 12 seat mini bus & it was pretty cramped - guests & bags. Unfortunately no wifi on board & cup holders in our seat row missing/removed. Air-conditioning was good.
Thomas was a good driver, giving clear information on our 2 stops (where & length). He advised where at one stop we could photograph rhinos which was appreciated.
Overall a good trip.
DE
20-35 years of age | Experience level: first safari
Great 6 d safari with an expert guide, amazing wildlife sightings and wonderful lodge accommodations
We have spent 6 days together with our tour guide David from Destiny Explorers.
First the jeep, since we spent most of our waking hours in it. The car was old but seemed to be just like all the other vehicles we saw in the parks. The ride can get a bit rough, but our guide seemed to handle the car well, and his knowledge of the vast area was impressive.
David answered all our questions about the flora and fauna and adjusted the tour according to our wishes and needs.
We had some doubts about the broken radio in the car. Other tourists mentioned the guides being in contact with each other to hear about animal sightings in the vicinity. We were told that this happens via smartphone as well. To what extent that was the case, we can’t tell. We did have good sightings, but we wonder if more communication could have improved it further. In the end, it is a game of luck and chance.
The hotels that Destiny Explorers chose for us were amazing. This is especially true for the lodges in the national parks themselves. We didn’t want to overspend, but the level of comfort, space, and style of our accommodations were a pleasant surprise. The food was always tasty and plentiful, sometimes extraordinary. A few breakfast items tend to be a bit repetitive after a couple of days, but the choice was there, and we felt well taken care of, Issa also made sure we got a nice birthday cake baked by one of the lodges.
The only thing we didn’t like was some miscommunication, which led us to book a slightly cheaper package that included less accommodation and transport than we had expected. As a result, we ended up arranging our own accommodation and taxis, which ended up costing more than the original quoted amount for those days. It was also difficult to be flexible on the go with our itinerary, we would have liked to spend more time in the Serengeti, but the price quoted for changing one day was extremely high. I would highly recommend having a phone call beforehand to clearly go over all the details before booking.
Other than these hiccups, we had a very good time overall.
BR
35-50 years of age | Experience level: first safari
Theo is amazing very friendly and welcoming
Safarilink is very affordable and their service is very good the staff is very friendly and helpful throughout
Bumpy
Wonderful trip - Marius was great and we enjoyed his company and his energy.
I posted some photos, if you scroll down to NAMIBIA in this link you'll see them.
https://peteonauto.pic-time.com/lSm3X2wa96cpX
If there was one criticism it would be that our tour guide was booked into a hotel in Swakopmund and this caused some confusion because this is where he lived and he stayed at home for two nights. The savings of that unnecessary extra booking for our tour guide could have been given to us. Just a thought for your next customer.
Thank you for organising.
IT
20-35 years of age | Experience level: first safari
Beautiful
The tour was gourgeus, we got to sée so many Animals. We traveled a lot in the car but it was worthy. The money we spent was right for all the things we did and saw.
20-35 years of age | Experience level: first safari
Friendly, straightforward.
On time pickup, lovely modern van with USB-C chargers. Good driving. Driver did his best to get us there on time despite being delayed by having to wait for some of our passengers.
DE
35-50 years of age | Experience level: first safari
Expectations met
Irene is really nice and helpful in organizing an individual tour. She is working with different tour operators and is answering all questions in advance or during the tour.
With my individual 9 days tour, I could join different tours with others. It was a one time experience and I really enjoyed it. I can recommend this agency 100%.
NL
50-65 years of age | Experience level: 2-5 safaris
Chris was good and friendly
The safari was perfect, and the guide and Chris also !
But the lodge was below what we were expecting!