DE
20-35 years of age | Experience level: 2-5 safaris
Individual and professional organisation with a wonderful good organised program with nice lodges
The organisation was very good. Our contact was extremely friendly and determined to find a good itinerary for us. We were very happy about our accommodations and the tour plan. We saw all big 5 and had very good food. However we weren’t that happy about our guide who was a bit distant. Also his driving made us a bit uncomfortable. Nevertheless he was kind.
DE
20-35 years of age | Experience level: first safari
A Great Adventure with Room for Better Coordination
Overall, we had a very good experience with Judeson Budget Safaris, especially during the mountain tour itself. Our guide was very friendly, supportive and experienced, and it was clear that he had done the mountain many times before. The porters also did an excellent job, and we always had everything we needed during the trek. The food was very good, plentiful, healthy and varied, with a nice mix of traditional Kenyan dishes. It was not a high-end experience, but considering it was a budget tour, the value for money was absolutely fair and more than sufficient for us.
The main area for improvement would be communication and coordination between Judeson Budget Safaris and the guide. At times, the organisation felt a little adventurous, and some details were not fully communicated or did not completely match what had been described in the original offer. However, these issues did not significantly affect the mountain tour itself, which ran very well overall.
All in all, it was a memorable and enjoyable experience with a great team on the mountain, and with slightly better communication and organisation, the overall experience could be even better.
IE
65+ years of age | Experience level: first safari
Godfrey is very courteous, helpful and friendly
Godfrey immediately showed consideration and kindness to help me (75 years old) into the van when picking me up at the hotel...he was also considerate in giving me a few extra minutes at the stop on the way. Friendly talk during the drive was pleasant too. Thank you, I enjoyed the experience 😊
65+ years of age | Experience level: first safari
He was knowledgeable and attentive
Our guide was bold and skilled in bringing the animals to us . He was engaging
Unfortunately there was a mix up in times we were to leave as drivers were exchanged mid trip .
HK
35-50 years of age | Experience level: 2-5 safaris
Well-organized Safari with Room for Minor Improvements
The overall safari tour arranged by Jungleroam Safaris was very well-organized. My 5D4N itinerary included a 1.5-day game drive in Masai Mara, a half-day in Lake Nakuru, and a boat trip in Lake Naivasha, all of which were great experiences. There is one logistical issue to note: on the first day, I had to wait for 3 hours before departure. This felt like a waste of valuable time and could definitely be managed better to improve the customer experience.
My tour guide, Elias, was extremely responsible and friendly. He did his absolute best to handle all arrangements smoothly and ensure we were well taken care of. The experience would have been even better if he had shared more in-depth knowledge about the wildlife during the drives. Hearing more about the animals' behaviors would have helped us gain a deeper understanding of the local ecology.
Overall, considering the competitive pricing and the full itinerary, it delivered unmatched value for money, and I truly appreciate the team's effort.
BE
20-35 years of age | Experience level: first safari
Very kind man
It was a great tour! We saw lots of animals and our guide did everything he could to give us the best experinece!
IT
35-50 years of age | Experience level: first safari
DK
20-35 years of age | Experience level: 2-5 safaris
Comfortable drive, not the best/widest seats
Driver Tiyani: Pickup at the hotel was nice. We had stops every two hours to stretch our legs and grab snacks. Quite comfortable
NL
20-35 years of age | Experience level: first safari
A good Safari for a Good price!
We had a great safari experience with Enjoy Safari and were especially impressed by the price-quality ratio. It was certainly not the most expensive safari, but the accommodations and facilities were really beautiful and exceeded our expectations.
The safari itself was amazing. Seeing the Serengeti and Ngorongoro Crater was an unforgettable experience, and we saw a lot of wildlife along the way. The days are long and there is quite a lot of driving, with limited comfort at times, but that is part of the adventure. For us, three consecutive days in the jeep was the perfect amount. For a longer safari, we would recommend adding some variety, such as a bush walk or hot-air balloon ride.
One thing we would have appreciated was a more enthusiastic and informative guide. Our driver sometimes felt more like a taxi driver than a guide. For example, when we arrived at the safari, there was no real introduction or explanation; we simply started driving until we came across an animal. A bit more guidance and storytelling would have made the experience even better.
Communication before the safari could also be improved. A simple overview explaining what to bring, what to expect, and when payments are due would make the process feel much clearer and more trustworthy.
Looking back, we would personally skip Tarangire and spend more time in the Serengeti. Although we saw plenty of wildlife in Tarangire, it involved a long drive, and we would have preferred to use that time to explore the Serengeti for longer.
Overall, we would definitely recommend Enjoy Safari. The price is very good for what you get, the accommodations were beautiful, and the staff were all very friendly and took good care of us. With a little more guidance from the driver and clearer communication beforehand, we think the experience could be absolutely perfect
20-35 years of age | Experience level: 2-5 safaris
Very good
Yeah the company provides the comfort services and it's one of the best in Rwanda.