FI
35-50 years of age | Experience level: first safari
A safari company offering a great overall experience, communication before the trip could be improv
I went on the 6-Day Circuit Safari covering Masai Mara, Lake Nakuru and Amboseli. Overall, the safari was very well planned and organised.
Our guide, Dennis Hinga, deserves special thanks. He was professional, reliable and excellent at his job. His calm and knowledgeable approach made the safari a truly successful and memorable experience. He also had answers to my countless questions about the animals, Kenya and Kenyan culture, which added a lot to the experience.
The main area for improvement would be communication from the company organising the safari. Before the trip, I had to ask about some things several times, which made me a bit hesitant to book the safari.
Overall, I am very happy with the safari itself.
BE
20-35 years of age | Experience level: first safari
Interesting and fun experience
Booking the Safari with “Somewhere in Africa” was very easy and fast.
The person in charge of the bookings made sure we had plenty of offers to choose from, each their unique value.
Once booked they informed us with plenty details so we did not have to worry about any logistics.
The flights were booked with a good flight operator (the one’s in Tanzania aren’t all very good, nor reliable), like this we did not have to worry about flight delays or any cancellations.
The Safari itself was completely private and very comfortable.
Our driver “Charles” had some interesting stories about the culture and the animals.
He did his very best to find all the animals we were looking for and gave us the absolute best value for our money.
We are very happy with the overall communication, logistics and experience “Somewhere in Africa” provided for us.
Very recommended to book with this company!
65+ years of age | Experience level: over 5 safaris
Helpful and professional advice, bookings, communications and driving
We had a wonderful time with our driver James who was a brilliant spotter and was excellent at positioning the Land Cruiser so that we were in an optimum position for photography. We loved his enthusiasm for his job which shone through. Always punctual and willing to adapt to us. Never a dull moment. Took up the challenge to find wildlife we wanted to see and always delivered. Very good knowledge of wildlife.
The planning was well managed by Brenda in the office and she followed up regularly. Good customer care culture in the company obviously.
We thought some aspects of outsourced services were highly priced such as the externally run night drive, the balloon and the charge for booking internal flights. Not a comment on Splendid but worth knowing if you are thinking of doing these. Be aware you will rarely get 8 hours sleep because of the early starts!
20-35 years of age | Experience level: first safari
Great Serengeti + Ngorongoro Safari with Kiliclimb
We had a fantastic 4-day safari with Kiliclimb Africa Safaris covering Central Serengeti, Northern Serengeti, and Ngorongoro Crater. Communication was excellent from start to finish, they were very responsive on WhatsApp both before and during the trip, which made planning and any day-of questions easy.
Our guide, Lucky, was fantastic, knowledgeable, attentive, and made sure we had a great experience throughout. We saw the Big Five plus plenty of other wildlife, and the camps/lodges along the route were genuinely good, comfortable, well-located, and well cared for.
The only hiccup was our jeep breaking down a couple of times during the trip, but the team handled it well and made sure we still got to every destination without losing out on the itinerary. Minor inconvenience, but it didn't take away from the overall experience.
Overall, a well-run, communicative, and safe operation. Would recommend to anyone looking for a Serengeti/Ngorongoro safari.
CA
65+ years of age | Experience level: first safari
Answered our calls right away. Answered all our questions.
Friendly informative drivers on the safaris. Made sure we saw all the animals. Got up close to the big five. Pick up on time. Manager Carlos available all the time on whatsapp
NL
50-65 years of age | Experience level: 2-5 safaris
8 days safari from Mwanza, Serengeti, Ngorongoro, Lake Manyara to Arusha.
We had a very good safari experience with NGAO Safaris, which was largely thanks to our guides, David and Doto. They were very good at spotting wildlife, and shared a lot of interesting knowledge with us. Thanks to their great spotting skills, we saw an incredible amount of wildlife, including the entire Big Five. Moreover, they were responsible drivers.
The only downside was that the program was changed some times along the way due to circumstances. This required a flexible mindset from our side, as the daily schedule was not always what we expected beforehand.
However, the quality of the game drives and lodges made up for this completely.
We had a great experience and a wonderful time. We would certainly book with them again in the future.
FR
20-35 years of age | Experience level: first safari
Good
The safari itself was a great experience, but unfortunately the organization was really not up to standard. We experienced several issues with communication and transportation. We had informed the team in advance that we had large pieces of luggage, but when our taxi arrived more than an hour late, we were told that we could not take our luggage with us. This caused unnecessary stress, especially as we were not returning to the same hotel. However, after discussing the situation with the team, they were understanding and we eventually found a solution. We appreciated their understanding and were happy to finish our experience on a positive note. Overall, the safari was great, but the organization and communication definitely need to be improved.
CN
35-50 years of age | Experience level: 2-5 safaris
Caxstone was a skilled and careful driver who handled the rough tracks very well, though the agency
Caxstone was a good game drive guide and driver. He handled the vehicle well, especially on the rough roads and tracks, and we always felt safe during the drives. He was also patient and professional throughout the trip.
There was some confusion regarding the hot air balloon schedule, as the time communicated by the booking agency was different from the actual arrangement, and we were not informed of the change in advance. This was frustrating and could have been avoided with better communication from the agency.
That said, Caxstone himself was helpful and did a good job during the game drives.
IT
20-35 years of age | Experience level: first safari
Transfer from Kruger to Jhoannesburg
We thank our driver Joseph for driving us to Jhoannesburg. We appreciated his professionaliam and punctuality.
50-65 years of age | Experience level: first safari
He tried very hard to find the animals for us.
The Safari tour was very memorable.
We saw 4 out of 5 big animals today.
Recommended.