PE
20-35 years of age | Experience level: first safari
Lovely experience
We had a fantastic 4-day, 3-night safari with JungleRoam, and it was truly an unforgettable experience. I traveled with my 66-year-old mother, and everything was well organized from the moment we were picked up in Nairobi until we were dropped off back in the city.
Our guide, Bryan, was excellent. He was always friendly, spoke very good English, drove safely, and worked hard to make sure we had the best wildlife sightings possible. Thanks to him, we were lucky enough to see the entire Big Five, which was one of the highlights of our trip.
The accommodations were comfortable, clean, and included hot water. Most of the lodges also had Wi-Fi. The only exception was the lodge inside the Masai Mara Reserve, where Wi-Fi was only available in the dining area and lobby, but that is understandable considering the remote location.
The food exceeded our expectations. Breakfast, lunch, and dinner were included every day, and most meals were served as buffets with a good variety of options. One day we had a packed lunch because we spent the whole day exploring the park, which allowed us to maximize our game drive time.
The safari itself was incredible. Seeing so many buffaloes and zebras in the wild was amazing, and the sunsets over the Masai Mara were absolutely breathtaking. We also witnessed part of the Great Migration, although only a few zebras crossed the river during our visit. Even so, it was a very special experience.
The only minor downside was the condition of some of the roads, which can be quite rough. However, this is part of the adventure and something to expect when visiting such a remote natural area.
Overall, the tour met our expectations and offered excellent value for money. It was well organized, punctual, and suitable for travelers of different ages—even my mother enjoyed every day of the experience.
I would definitely recommend JungleRoam to couples, families, solo travelers, and anyone looking for a well-planned safari in Kenya. Thank you, Bryan and the JungleRoam team, for making this trip so memorable!
65+ years of age | Experience level: first safari
Amazing driver, Mohamed, who was Knowledgable
Wonderful experience had by the group. Organisation of tour was well thought out. The driver gave us time to view the lions and was courteous to other vehicles.
50-65 years of age | Experience level: first safari
Amazing
Our safari was amazing! Our guide Ecky made sure we were well taken care of and provided the adventure of a lifetime! Ecky knew the Serengetti well and used his network of guides to bring us to see lions, elephants, wildebeest, zebras, giraffes, buffalo, hippos (my favorite) and many more animals. Ecky was very knowledgeable of the animals, the ecosystems, and the culture. The safari experience of seeing these magnificent animals in their natural habitat was unforgettable!
CH
20-35 years of age | Experience level: first safari
They are friendly and helpful.
The Safari was well planned, the group was friendly and the guide showed us many places and gave us interesting information.
We saw lots of animals.
under20 years of age | Experience level: first safari
A friendly and helpful tour operator!
Communications with Zanzi prior to the trip were excellent, Honest and Denis were very helpful and arranged an excellent itinerary to allow us to see all of the major sights of the safari in 5 days. Excellent value for money, Zanzi provide very competitive prices for their trips. The tour itself was good, and we were able to see all of the animals - well done Zanzi on a good trip!
20-35 years of age | Experience level: 2-5 safaris
Surreal
The tour was an exhilarating experience especially if you love nature. The tour guide was educating us about the animals as we came into interaction with them or spot them. She was also very friendly, kind and thoughtful she gave us blankets in the morning as it was cold.
ES
20-35 years of age | Experience level: over 5 safaris
Funny and with interesting info
Great organization , a little expensive. Totally reliable and easy to communicate
Extremely professional, easy to communicate with and reliable
Our safari with Gemfinders was amazing! From start to finish they were very easy to communicate with. Over WhatsApp and email they were very attentive to any requests, providing a lot of options and catering to all of our needs anytime we mentioned specific requirements such as hotels, activities and food. Once the booking was made, we didn’t have to worry about anything. Everything was seamlessly organised. Once we were picked up on day one by our driver Samson we had nothing to worry about. One negative was the seatbelts weren’t in great shape. Once that was communicated to Gemfinders they were extremely quick to rectify that and service the belts by the next morning. Given we spent so much time in the car (more than half the safari was spent in the car, travelling) it didn’t feel like that at all as we were very comfortable. Every single day was planned so throughly and we were told at the start and end of each day the plan. We managed to see the big 5 and every day was so magical. Value for money was great, I reached out to many providers and I found them to be well priced compared to others. The tour was well organised and so much fun. Would definitely go with Gemfinders again on a safari.
IE
50-65 years of age | Experience level: 2-5 safaris
Gerald was an amazing, knowledgeable, pleasant man.
I enjoyed my 3 day safari very much. The professionalism from start to finish was excellent. Accommodation, food, etc was lovely.
FI
35-50 years of age | Experience level: first safari
Whole week of fun
The whole trip was very good from the beginning to the end. Our guide Tribon was flexible to accommodate everyone's wishes and was also very knowledgeable about all animals, which he could spot for us easily. We were able to see everything you can imagine, including the big 5. Good value for money by mixing medium and higher end accommodations.
On top of all, we shared endless number of jokes with Tribon and our fellow travelers. Had a very fun week.