CN
20-35 years of age | Experience level: first safari
Good planner, flexible
Excellent service from start to finish. The team was patient throughout the communication process, and the itinerary was well arranged. They accommodated almost all of our requests, making the trip smooth and enjoyable. Temba is an experienced guide with 12 years of expertise. He can accurately spot animals even hundreds of meters away. He is friendly, patient, and highly professional. We had a wonderful experience with him.
CH
20-35 years of age | Experience level: 2-5 safaris
Amazing Safari Experience with Outstanding Guide John, Despite Minor Issues
We had a fantastic safari experience overall and would happily recommend this tour operator.
From the very beginning, communication during the planning process was easy, efficient, and professional. All our questions were answered promptly, making the booking process smooth and stress-free. Throughout our journey, we encountered friendly and helpful staff who genuinely cared about making our trip enjoyable.
The safari itself was an unforgettable experience. A special thank you goes to our guide, John, who was truly exceptional. His knowledge of wildlife, nature, and the local environment was outstanding. He always went above and beyond to maximize our wildlife sightings and put tremendous effort into helping us spot as many animals as possible. Thanks to him, we were fortunate enough to see the Big Five, but he also made sure to introduce us to the “Ugly Five” and the “Small Five,” which added a lot of depth and fun to the experience. His passion and dedication were evident every day.
We would also like to highlight the staff at the lodges, who were extremely friendly, welcoming, and accommodating throughout our stay. Their hospitality made us feel very comfortable and well cared for.
There were, however, a couple of issues that prevented this from being a perfect experience. One of the reasons we chose this operator was that the quotation clearly stated that the safari was all-inclusive, including food and drinks such as water, non-alcoholic beverages, beer, and wine. During the trip, we learned that this mainly referred to water and some Coca-Cola available in the vehicle. While beer and wine were technically available, the cooling box was not functioning, so the drinks were warm and therefore not particularly appealing during lunch breaks. In the lodges for breakfast and dinner only drinking water is included. We believe the inclusions should be communicated more clearly to avoid misunderstandings.
We also booked airport transfers. The arrival transfer worked perfectly, but on our return journey the driver was more than 15 minutes late. The receptionist proactively helped by making several phone calls, and shortly afterwards another driver arrived to take us to Kilimanjaro Airport. During the ride, we learned that this replacement transfer was arranged through a different company. After a brief discussion on the phone, Mountain Warriors handled the situation and covered the additional costs once they realized their driver was significantly delayed and that waiting any longer could have made boarding our flight very stressful.
Despite these minor issues, the overall experience was excellent. The quality of the safari, the friendliness of the staff, and especially John’s outstanding guiding made this a memorable and rewarding adventure.
ES
35-50 years of age | Experience level: first safari
Tour guide Excellent. Administrative client attention very poor.
Jeffrey did an amazing job with full day Kruger Park, 5 stars. However client attention is not as it should be, they didn’t send any follow up messages for confirmation, I had to do the follow up even 9pm the day before the tour started.
Furthermore, Blyde River Canyon tour is super overrated, it should not cost more than full day at Kruger (€100 per person) since its only a drive to the places and payments of very cheap entrance fees.
We did couple of tours with other company, and client attention eclipsed this one, sorry guys, for that 4 stars maximum
20-35 years of age | Experience level: first safari
Good
Choosing Buffalo Plains Adventures for our safari was one of the best decisions we made. The booking process was simple and efficient, and the team was always available to answer our questions. Everything was well organized from transport to accommodation and game drives. We felt well taken care of throughout the journey. I would confidently recommend them to anyone planning a safari, as they deliver a smooth and enjoyable travel experience.
CN
20-35 years of age | Experience level: first safari
nice driving, amazing animals, relaxed, comfortable
It has changed my past impression of Africa. The travel facilities, services and supporting facilities here have exceeded many areas. The tour guide's professionalism and service consciousness are also very good.
DK
35-50 years of age | Experience level: first safari
Wonderful
We went on a four day safari and enjoyed it so much!
Everything was taken care of, and we felt so secure all the time. The communications before the tour was so polite and informative.
Our guide and driver, Joel, was so good and friendly, and I can absolutly recommend him.
65+ years of age | Experience level: 2-5 safaris
Overall, we were very happy with our experience.
Our experience was very good, Godfrey was an amazing guide, incredibly knowledgeable and enthusiastic. He took excellent care of us and went above and beyond in every respect. The accommodations and experiences that were chosen for us were perfect. We have just one issue regarding the suggestions for travel to the Bwindi Impenetrable Forest, which is a long and arduous drive from Entebbe. Before choosing the option to be driven as opposed to flying to a nearby airstrip we were told that the drive would take 8-9 hours including stop overs for lunch, photography and traffic. Our choice was to only stop for minimal rest breaks and traffic was light, (even in Kampala) it still took over 10 hours with roads being pretty rough not just for the last hour which we expected but pretty well the whole way. Had we known this in advance I think we would have chosen to fly. I want to confirm this was in no way was Godfrey's fault he drove very well, it is simply that the infrastructure does not allow for the journey to be any easier.
50-65 years of age | Experience level: 2-5 safaris
Very friendly and helpful. Patience and always understanding.
It was a great experience. We enjoyed it very much. It was lovely.
CA
35-50 years of age | Experience level: first safari
Martin was an excellent guide and careful driver.
The value is definitely there, and I recommend this as a full day excursion.
South African wilderness is breathtaking. Would have enjoyed seeing more of the big cats, but the elephants more than made up for it.