MY
20-35 years of age | Experience level: first safari
Big praise to guide Johny for his exceptional wildlife-spotting skills, deep knowledge on animals.
Great experience on safari tours. There should be a clearer information regarding the time spending on the attractions places.
MY
20-35 years of age | Experience level: first safari
Experience tour guide
Overall very good, really enjoy the trip!!!
Value of money: ⭐️⭐️⭐️⭐️⭐️
Service: ⭐️⭐️⭐️⭐️⭐️
Reliability: ⭐️⭐️⭐️⭐️⭐️
Tour guide: ⭐️⭐️⭐️⭐️⭐️
Communication: ⭐️⭐️⭐️⭐️
PT
20-35 years of age | Experience level: first safari
We saw all the animals, ate delicious food and were helped by kind staff. Only minor issues.
We had a lot of fun. We saw all the animals we wanted to see, saw all the big 5 and much more. The food was delicious and the staff were very kind. Our guide Jeffe was capable of finding the best spots to watch the animals when there were many jeeps trying to approach the same animal.
The Seronera camp in the Serengeti is extremely poorly maintained and has no amenities. This will be the same for everyone who stays there, no matter the tour operator.
There were some minor issues that had only a small impact on our experience which I'll list: We were dropped on the wrong hotel at first. We were told there was room for our travel bags on the jeep but at the last minute we were told we could only take half of our bags and had to rush to rearrange everything. We were told at 5am we would be picked up from the hotel at 6am that same day and then we had to wait almost 1 hour for our car after getting ready at 6am. These delays were the norm during the safari as well. Despite being promised, no sleeping bags were distributed on the first night. Finally, tipping is always a hard subject for us as europeans that don't have/disagree with tipping culture as it is bad for both employees and customers. We were told during the booking process the value of tip that was expected which we agreed to. However, during the safari we were told a 3 times higher tip was actually expected. That ended up not being too bothersome as when we gave only the tip previously agreed upon, no one questioned it. I hope with enough pressure tipping culture is abolished so that employees are properly payed by their employers and customers get to know the real price of the experience before booking.
Every company on this website can show you the animals. I hope not all of them also give you all this trouble.
50-65 years of age | Experience level: first safari
Communicating was excellent, responded within very short time
Safari package we customized for 8 nights. All hotels and tents were good except one or two. Our driver Gidion was a very knowledgeable and respectful man. He showed us all kinds of animals and described with details. Only issue we had with our vehicle, air conditioning was not working, otherwise everything was perfect.
50-65 years of age | Experience level: first safari
Provided the best tour guide and great food
Kida was always responsive and took good care of us. The safari package was very good value for money. Food provided on our safari was excellent; not individually boxed as the norm for other agencies. We always had 3 courses.
The 'star of the show' was our incredible guide 'Meku.' He worked hard to make sure we had the best experience and rewarded us with seeing all 5 big cats ... on our first safari!
ER
20-35 years of age | Experience level: 2-5 safaris
TRUSTED TO! with a room of improvement :)
Just finished up an amazing journey with Hekima Safaris. From the moment I arrived staff was available to make sure my journey was safe and everything I needed was taken care of . On the road my guide, Subra shared her knowledge of Uganda/Rwanda. They join me with another clients yes i didn't booked private but the information was little bit not clear! That is why i gave 4 star ;) But i strong recommend it to anyone !
IT
20-35 years of age | Experience level: 2-5 safaris
A good safari, excellent communication
Communication with the tour operator was excellent right from the start.
Overall, the tour was satisfactory; all the arrangements made were honoured and the transfers were on time.
There are lots of optional activities that aren’t included in the price of the safari and which you’re almost always forced to do so as not to be left with no alternatives (usually $20 each, and there are at least 3–4 of them).
Overall, all the guides, staff and drivers were honest and very friendly, so I’d recommend them.
I’d advise you to carefully consider which activities you want to do and how many days to spend on the safari in the most important parks: Maasai Mara and Amboseli.
We chose the 5-day tour, but we spent a whole afternoon with no scheduled activities or optional extras to do. For the last three days, we only did half-day activities.
The Lake Nakuru and Lake Naivasha parks are interesting, but you’ll only spend half a day there; it might be worth dedicating more time to the larger parks (Maasai Mara and Amboseli).
One final tip: there’s a big difference between budget and mid-range accommodation; consider your choice carefully.
JP
50-65 years of age | Experience level: 2-5 safaris
Professional, prompt in both planning and on-tour services. Very reliable.
Communication with the tour planner months before the tour always felt reassuring, and the agreed tour plan matched the experience.
20-35 years of age | Experience level: first safari
Well organized tour operator providing reliable service and unforgettable experiences
Goodchance Adventure and Tours provided an incredible experience from start to finish. Communication was fast and clear, the service was high reliable and the entire Safari offered fantastic value for money.
IT
20-35 years of age | Experience level: first safari
Wry professional and helpful
I had a wonderful safari experience in Mikumi National Park! Everything was very well organized, and the staff were incredibly kind, helpful, and professional. I had a great time and got to see so many beautiful animals. Highly recommend the experience! 🐘🦒🦁