65+ years of age | Experience level: first safari
He was knowledgeable and attentive
Our guide was bold and skilled in bringing the animals to us . He was engaging
Unfortunately there was a mix up in times we were to leave as drivers were exchanged mid trip .
HK
35-50 years of age | Experience level: 2-5 safaris
Well-organized Safari with Room for Minor Improvements
The overall safari tour arranged by Jungleroam Safaris was very well-organized. My 5D4N itinerary included a 1.5-day game drive in Masai Mara, a half-day in Lake Nakuru, and a boat trip in Lake Naivasha, all of which were great experiences. There is one logistical issue to note: on the first day, I had to wait for 3 hours before departure. This felt like a waste of valuable time and could definitely be managed better to improve the customer experience.
My tour guide, Elias, was extremely responsible and friendly. He did his absolute best to handle all arrangements smoothly and ensure we were well taken care of. The experience would have been even better if he had shared more in-depth knowledge about the wildlife during the drives. Hearing more about the animals' behaviors would have helped us gain a deeper understanding of the local ecology.
Overall, considering the competitive pricing and the full itinerary, it delivered unmatched value for money, and I truly appreciate the team's effort.
IT
35-50 years of age | Experience level: first safari
DK
20-35 years of age | Experience level: 2-5 safaris
Comfortable drive, not the best/widest seats
Driver Tiyani: Pickup at the hotel was nice. We had stops every two hours to stretch our legs and grab snacks. Quite comfortable
NL
20-35 years of age | Experience level: first safari
A good Safari for a Good price!
We had a great safari experience with Enjoy Safari and were especially impressed by the price-quality ratio. It was certainly not the most expensive safari, but the accommodations and facilities were really beautiful and exceeded our expectations.
The safari itself was amazing. Seeing the Serengeti and Ngorongoro Crater was an unforgettable experience, and we saw a lot of wildlife along the way. The days are long and there is quite a lot of driving, with limited comfort at times, but that is part of the adventure. For us, three consecutive days in the jeep was the perfect amount. For a longer safari, we would recommend adding some variety, such as a bush walk or hot-air balloon ride.
One thing we would have appreciated was a more enthusiastic and informative guide. Our driver sometimes felt more like a taxi driver than a guide. For example, when we arrived at the safari, there was no real introduction or explanation; we simply started driving until we came across an animal. A bit more guidance and storytelling would have made the experience even better.
Communication before the safari could also be improved. A simple overview explaining what to bring, what to expect, and when payments are due would make the process feel much clearer and more trustworthy.
Looking back, we would personally skip Tarangire and spend more time in the Serengeti. Although we saw plenty of wildlife in Tarangire, it involved a long drive, and we would have preferred to use that time to explore the Serengeti for longer.
Overall, we would definitely recommend Enjoy Safari. The price is very good for what you get, the accommodations were beautiful, and the staff were all very friendly and took good care of us. With a little more guidance from the driver and clearer communication beforehand, we think the experience could be absolutely perfect
20-35 years of age | Experience level: 2-5 safaris
Very good
Yeah the company provides the comfort services and it's one of the best in Rwanda.
FR
20-35 years of age | Experience level: first safari
An exceptional safari thanks to the guides, despite a mechanical issue.
We had a fantastic experience and a safari we will never forget!
A huge thank you to Dikson, who was excellent throughout the trip. He knew exactly where to find the animals, took us to the best spots, and drove us safely and professionally for the entire safari.
Martin, our French-speaking guide, was also wonderful: very friendly, passionate, and always available to answer our questions. He introduced us to the local culture and a few words of the local language, and shared a wealth of knowledge about the animals and their environment.
Dikson and Martin make a great team and played a huge part in making this experience exceptional. Thanks to them, we are leaving with memories that will last a lifetime.
The only slight downside was the 4x4 vehicle; it was showing its age and unfortunately suffered a mechanical issue during the safari. This cost us about half a day in the Serengeti while the situation was being resolved—which was a bit frustrating given the precious time spent in the park. A newer or more reliable vehicle would really make the experience perfect.
Despite this hiccup, we have wonderful memories of the safari—and especially of the guidance provided by Dikson and Martin. We warmly thank them for their professionalism, kindness, and everything they shared with us.
(automatic translation from French)
35-50 years of age | Experience level: 2-5 safaris
Well organized and experienced their
Their services are good,
Customer care, indeed they are paramount as their name,
There is no time to waste on their side,
The customers needs are their wishes.
It's really safe to travel with them
FR
20-35 years of age | Experience level: first safari
Good operator
We had a fantastic safari with Ozon Light Tour. Clinton was very responsive to our initial request and to the various adjustments we asked for along the way.
Martin was our French-speaking guide; it was a pleasure sharing those moments with him and learning from his wealth of knowledge about the wildlife, Maasai culture, and so much more. It was a truly enriching experience!
We were accompanied by Dikson as our driver—a real pro with a hawk's eye for spotting animals!
Thanks to their combined expertise, we managed to see the Big Five and much more.
There was a minor hiccup with some mechanical issues during the trip, but our driver handled them expertly...
This trip was an amazing experience, and we’ll cherish the memories forever!
Thanks for everything—Asante Sana!
(automatic translation from French)
NZ
20-35 years of age | Experience level: first safari
Great safari
It was great safari. Even though we had a family emergency and had 4 days only. We had made use of 4 days maximum and enjoyed masai mara, naivashi, nakuru. Anthony was there with us and was good.
