35-50 years of age | Experience level: first safari
Trip of a lifetime - Top class service! Absolutely amazing
Hi Susan,
It already feels like a while ago now, but it’s still such a wonderful memory—one I’m still talking about often! On behalf of Chris and myself, I want to say how appreciative we are of you and the services your company provided for our trip. We absolutely loved every minute of it, and now Chris expects this standard for every holiday. 😊
Regarding feedback for Pembury Tours, I would highly recommend the company to anyone. The service and the itinerary you created for us were brilliant. From start to finish, you made the whole process so easy. I gave you a brief with a rough budget, and we achieved it perfectly with a few thoughtful compromises.
Upon arrival in Cape Town, it was lovely to be greeted and to receive a handmade bag containing all our documents and itinerary—such a special touch that set the tone for the trip.
Cape Town – The Villa Rosa
We were really pleased that we switched to The Villa Rosa. The accommodation was lovely, our room had a small private outdoor seating area, and breakfast changed each morning, which we really enjoyed. The staff were friendly and incredibly helpful, and its location—close to the promenade—made it perfect for morning walks, even all the way to the V&A Waterfront on most days.
Jeffreys Bay
What a lovely village! The beaches were beautiful, the people very friendly, and the accommodation was incredible. Our apartment was gorgeous, and having breakfast made for us in our own kitchen was such a treat. The pool and garden were well kept, and the direct access to the beach was exactly what we were hoping for. During our stay, we even learned to surf—which is definitely harder than it looks!—and the school was only a short walk from our accommodation.
One of my favourite moments was sitting on the huge balcony each morning watching dolphins swim by. It really made the holiday extra special. The owners went above and beyond, recommending restaurants and even driving us to and from them in the evenings instead of us needing a taxi. That level of service was something we never expected but deeply appreciated.
Safari
Finally, onto the safari—the main reason for our trip to South Africa. It was absolutely fantastic, and again, we couldn’t fault the service we received. Everything exceeded our expectations.
Overall, this trip was nothing short of amazing. We’ve fallen in love with South Africa and are already thinking about returning for another holiday. You, your colleagues at Pembury Tours, and even the taxi drivers made everything so easy for us, and we’re incredibly grateful.
Thank you again for everything.
Rebecca & Chris
20-35 years of age | Experience level: over 5 safaris
Excellent
⭐⭐⭐⭐⭐ Highly Recommended
Kihindo Tours and Safari provided excellent service from start to finish. The team was professional, well-organized, and attentive to every detail. Our guide was knowledgeable and made the experience memorable. I confidently recommend Kihindo Tours and Safari for a reliable and enjoyable safari experience.
CA
50-65 years of age | Experience level: first safari
Trip of a Lifetime
Callist was a fantastic tour guide. He was knowledgeable and super friendly. He answered all of our questions and provided hints for taking pictures. Callist took the time to allow us the maximum experience of a lifetime!
50-65 years of age | Experience level: 2-5 safaris
Excellent Guide and Gorilla Experience
We had a lovely 5-day monkey / gorilla trek with Godfrey, our guide, in November. We did the canopy walk, chimpanzee trek (which was too long that day after hiking Kilimanjaro a few days before), cultural experience, gorillas, and golden monkeys. Godfrey was an awesome guide! We learned so much about Rwanda, a country that really surprised us. Godfrey was full of information and was able to answer all our questions. On the way out of Kigali, we learned so much about the city and its history. And he pulled over whenever we wanted pictures. The gorilla experience cannot be matched, but we might try Uganda in the future. Although we did not see chimpanzees, that was not our main goal, and it was just not in the cards. The guide had us hiking over 7 miles to get to them, which even he admitted was a lot longer than normal. Not his fault, they just kept moving farther away from our starting point, and since my husband was unable to go very fast, he'd turned around so I felt like I just couldn't be gone longer. I did miss out, as they did find them another 10 minutes up the trail (the 10 minutes I spent arguing with the guide that I was done and heading back!), but that's OK. It was a beautiful hike, and again, wasn't on my short list of things to see. We thoroughly enjoyed our treks and are hoping to meet Godfrey again in Uganda someday!
CN
35-50 years of age | Experience level: first safari
Amazing Safari trip in Kenya
It's a perfect Safari with my family. We spent a fantastic holiday in Kenya. It's my first time in Africa and I will recommend it to every friend of mine.
During the 3 days in maasai mara and 2 days in amboseli, we saw a lot of animals such as lions elephant zebra giraffe. Hotel and food is amazing. And our guide is incredible. He is kind and hospitality. Thanks to the trip I will never forget about Kenya.
50-65 years of age | Experience level: over 5 safaris
Great and flawless experience with Mzansi
I was satisfied with the proposal, the availability to propose alternative options, the prompt responsiveness. The process was easy, the description was clear, and the experience was exactly as described in the proposal. I had a great time with my tour!
AE
35-50 years of age | Experience level: 2-5 safaris
Friendly Amazing
Arther and Last were absolutely professional, friendly and flexible to request. The whole trip was very enjoyable, new experience, and full of excitement
PT
20-35 years of age | Experience level: 2-5 safaris
The Safari of Our Dreams – Serengeti Smile Made It Happen!
We had the BEST experience we could have ever imagined! From stunning landscapes to unforgettable encounters with wildlife, everything exceeded our expectations.
Jeremiah was incredible from day one—patient, attentive, and always tailoring the journey to what we wanted to see. John, our guide, gave us memories we’ll cherish forever. He made sure we saw almost every animal from every angle for the perfect photo and went above and beyond to find rhinos for us—mission accomplished!
Every lodge we stayed in was exceptional: super comfortable, spotless, welcoming staff, and an authentic experience right in the heart of nature.
If you’re planning a safari, book with Serengeti Smile—you won’t regret it! They’ll turn your dream into reality.
SE
50-65 years of age | Experience level: over 5 safaris
Experienced, creative and reliable
I have taken my guests on tours with Peaks & Safaris to hundreds of different magical in East Africa since the company started, and even before in another setting. You dont nahe to hesitate. It's more high end than it appears to be.
Go!
35-50 years of age | Experience level: first safari
Great organization and experience
Serengeti and Ngorongoro tour is simply amazing and we managed to see all the big 5 and cats. Unforgettable experience and relaying on the tour operator just allows you to completely switch off and just enjoy the experience. We didn’t have to think about anything, it was all organized and thought through. The lodges we stayed at where really top notch. Communication with the tour operator was super smooth and quick. The only suggestion I would give is to optimize some of the timings even better if possible, given the travel time from Arusha to the national parks is quite long.
Thanks again Eveline and Edward for making our trip so special!