DE
A Trip We Will Never Forget
We recently went on a safari and chose Serengeti Smile after reading consistently excellent reviews across multiple platforms, including SafariBookings, Google, and TripAdvisor. With so many local operators available, the choice can feel overwhelming, but from our very first inquiry, Serengeti Smile stood out. Fredrick was incredibly responsive, professional, and informative throughout the entire planning process. He helped us put together a fantastic itinerary, answered all of our questions promptly, and stayed in touch until the day we arrived. It was also a pleasure meeting him in person. Thank you again, Fredrick, for making everything so smooth and stress-free.
The only aspect we were less happy about was an additional surcharge requested about a month before the trip due to fuel price changes. While we understand that operating costs can fluctuate, receiving this request so close to departure was somewhat unexpected.
For our safari, we were paired with Deo as our guide, and we could not have asked for a better experience. Deo was absolutely outstanding. He was knowledgeable, attentive, and genuinely passionate about wildlife and conservation. From the moment we started our journey, he made sure we were comfortable, informed, and enjoying every moment.
Deo had an incredible eye for spotting animals and seemed to find wildlife that many others would have easily missed. He took the time to explain animal behavior, ecosystems, and local culture, which added so much depth to the experience. His expertise, patience, and enthusiasm made every game drive exciting and educational.
One particularly memorable moment was when Deo imitated the calls of a baby wildebeest. A nearby family of spotted hyenas immediately heard the sounds, got up from where they were resting, and started walking toward us looking genuinely confused, as if they were trying to figure out where the lost wildebeest calf was. Watching them approach with that “wait… who called?” expression was both fascinating and hilarious, and a perfect example of how knowledgeable and entertaining Deo was throughout the trip.
He also made sure we had plenty of opportunities for amazing photos and always positioned the vehicle thoughtfully so we could get the best possible views. Thanks to him, we saw everything we had hoped for and much more.
Beyond being an exceptional guide, Deo is a genuinely kind and warm person. By the end of the trip, he felt more like a friend than just a guide. We will always remember the wonderful experiences and memories he helped create.
Thank you, Deo, and thank you, Serengeti Smile, for an unforgettable safari. We had an incredible time and truly appreciate everything you did for us.
SE
35-50 years of age | Experience level: first safari
A reliable and well-organized tour operator that delivered excellent service throughout the trip
We had a wonderful safari experience in Serengeti and Ngorongoro with Lekobe Adventures Safaris, and a big part of that was thanks to our guide, Erick.
Erick was always calm, friendly, and professional throughout the trip. Even during long driving days and occasional stressful situations when we were short on time, he remained positive and focused, making us feel comfortable and well taken care of.
Although we didn't manage to see all of the Big Five, we saw many other amazing animals and had unforgettable wildlife encounters. Erick shared his knowledge of the parks and wildlife with enthusiasm, which made the experience even more enjoyable.
We were also very satisfied with the communication from the safari organizers throughout the entire process. From the initial booking to the end of our trip, they were responsive, helpful, and easy to reach whenever we had questions. Everything was well organized, and we always felt that we could trust them to deliver what was promised.
Overall, we were very happy with our safari and would highly recommend this company and Erick as a guide. Their professionalism, reliability, and dedication helped make our trip a memorable one. Thank you for a fantastic experience!
NL
65+ years of age | Experience level: 2-5 safaris
Mt Kenya, Lenana Pt - well organized, great guide
Hyrax, my guide Daniel and his team picked me up from Nairobi airport at 6am and got me to the top of Lenana Pt on Mt Kenya at 6am exactly 48 hours later. Transport and transfers were well organised. Daniel was super helpful and his cook and porter were great. The Chogoria route is really beautiful, highly recommend. It is a challenging climb, don't underestimate altitude acclimatization,and consider a private transfer if you are not accustomed to shared public transport. Could not have done it without Daniel and team!!!
SG
35-50 years of age | Experience level: first safari
Professional, reliable, and great value, with outstanding guides who make every safari memorable.
We had a fantastic family safari with Khalanga Safaris and would highly recommend them to anyone visiting Kruger National Park.
From the very beginning, the communication was excellent. Thamia and Johana were always responsive and patient, answering my many questions through both WhatsApp and email. The booking process was smooth and gave us confidence that we were in good hands.
Our guide, Shoes, was exceptional. His knowledge of Kruger National Park was outstanding, and it was obvious that he knows the park inside out. He worked very well with other guides and staff throughout the park—everyone seemed to know him. His strong network and communication with other guides helped us locate animals efficiently, and his tracking skills were incredible. Thanks to Shoes, we managed to see the entire Big Five during our stay, including a memorable leopard sighting just before park closing time.
What impressed us most was that Shoes never rushed us. He took time to explain animal behaviour, answered all our questions, and made every game drive enjoyable. He was also thoughtful enough to prepare halal BBQ meals for my family, which we greatly appreciated.
The safari was excellent value for money. The service, professionalism, reliability, and attention to detail exceeded our expectations. Khalanga Safaris delivered an unforgettable experience for our family, and we would not hesitate to book with them again.
If you are considering a safari in Kruger, I strongly recommend Khalanga Safaris.
BR
50-65 years of age | Experience level: 2-5 safaris
The tour was wonderful!!
Ecky was a amazing driver, amazing people, made a excellent job. The tour was wonderful!! We recommend!!! 10 stars!!!!
We loved!!!
BR
50-65 years of age | Experience level: 2-5 safaris
Outstanding safari experience in the Serengeti! Impeccable service, attentive staff, and unforgettab
Excellent and reliable company. Everything exceeded our expectations.
CN
Guide John Walter is amazing, unforgettable wildlife adventure with Jocky Tours
Wonderful safari experience arranged by Jocky Tours. Guide John Walter worked hard to find wildlife for us, we successfully saw Big Five, cheetah, leopard, lions, elephants, giraffes and many other animals. The service is reliable, the vehicle is comfortable, communication was clear throughout the whole journey. It’s an unforgettable trip full of surprises, totally worth every penny, strongly recommend!
DE
20-35 years of age | Experience level: first safari
Outstanding
We had an amazing experience.
It started during the booking process, when the tour operator answered my millions of questions patiently and profoundly. Unfortunately our flight got changed, but they adjusted our tour without any complications. They managed the pick up, transfers hotel/lodge arrangements and even our kilimanjaro hike for us. They were always available and kind. The accomodations (a mix of hotels, and tented lodges) were clean, well located and offered tasty food. A lot of times wifi was only available in common areas. Now to our friendly and knowledgable guide Tonny. He is the best. He managed driving, animal spoting, explaining and entertaining us, all at once. We did a 5 days 4 nights safari. We covered Tarangire, Serengeti, Ngorongo Crater and Lake Manyara. Thanks to him we saw the big 5 from up close and sooo many more animals we didnt even know existed. Warmly recommended
CL
20-35 years of age | Experience level: first safari
Amazing
Our trip was absolutely wonderful! I spent nearly two weeks in Tanzania 🇹🇿, including a few relaxing days in Zanzibar before heading off on safari.
The organization was excellent from start to finish. Transportation and the itinerary were managed perfectly, with private transfers arranged for all our travels around the island. Everything was handled with punctuality and efficiency.
The hotels selected were beautiful and chosen with great taste, and the activities offered were outstanding. We especially enjoyed the Safari Blue excursion.
We then spent several days on safari in the Serengeti, Tarangire, and the Ngorongoro Conservation Area. The accommodations were all superb, offering breathtaking views. In some lodges, it was even possible to observe wildlife directly from the property. Each accommodation had its own unique character and immersed us completely in the magical safari atmosphere.
The landscapes, wildlife, and natural environment were simply incredible. As for the safari experience itself, our guide and driver was exceptional: knowledgeable, professional, and always eager to share fascinating information about the animals we encountered and their habitat.
In short, this was an unforgettable trip. I highly recommend this agency, which pays close attention to every detail and carefully selects accommodations, activities, and services to create a truly unique and memorable travel experience.
DE
20-35 years of age | Experience level: first safari
Highly recommend, worth every cent
We took the Tsavo East safari tour with Baby Birds and had an amazing experience. From the very beginning, everything was well organized, and all our questions were answered promptly and professionally. They even helped us book our train tickets, as we had not yet arrived in Kenya and were unable to make the booking ourselves.
During the tour, our driver and guide, Omar, was fantastic. He was friendly, knowledgeable, and always went the extra mile to help us spot wildlife during the game drives. His enthusiasm and dedication made the experience even more enjoyable.
We highly recommend Baby Birds to anyone planning a safari in Kenya. Thank you for making our trip so memorable! We will definitely recommend your services to our friends and family.
